Getting Started
Page 7
... an HDMI-to-DVI adapter to connect the display to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to a monitor. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with the display device. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card...
... an HDMI-to-DVI adapter to connect the display to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to a monitor. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with the display device. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to the computer. This wired LAN connector is a network interface adapter (also called a network interface card...
Getting Started
Page 19
... Start button. Set up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. You can use one or more of ISPs; NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on the desktop, and then log in. 4 Open your Web browser and browse the Internet. You need: For a network connection, see "Internet access...
... Start button. Set up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. You can use one or more of ISPs; NOTE: Online Services provides a list of the following security measures: Enable WPA-Personal or WEP security encryption on the desktop, and then log in. 4 Open your Web browser and browse the Internet. You need: For a network connection, see "Internet access...
Getting Started
Page 22
..., network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Using firewall software When you see the Windows 7 Update message, allow the updates to download to your privacy, use firewall software: Windows 7 includes firewall software preinstalled on the computer. When you are connected...
..., network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Using firewall software When you see the Windows 7 Update message, allow the updates to download to your privacy, use firewall software: Windows 7 includes firewall software preinstalled on the computer. When you are connected...
Getting Started
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... 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on...
... 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. Troubleshooting Computer Problems The following order: "Computer does not start" on page 30 "Power" on page 31 "Display (monitor)" on...
Getting Started
Page 37
... optical mouse: Gently wipe the light sensor lens on the number key pad. Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove the ball, and clean it . Press the Num Lock key on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the mouse. Troubleshooting and Maintenance 33 Replace the batteries in Suspend mode...
... optical mouse: Gently wipe the light sensor lens on the number key pad. Use a mouse pad, white sheet of mouse (rotate it counterclockwise), remove the ball, and clean it . Press the Num Lock key on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the mouse. Troubleshooting and Maintenance 33 Replace the batteries in Suspend mode...
Getting Started
Page 40
... computer Audio Line Out connector if you connected powered (active) speakers and that you want to connect analog speakers. The Volume Mixer settings window opens. 2 If programs are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Check the volume setting in monitor speakers, use the keyboard controls. Unplug headphones if they are connected to unmute. Refer to the setup poster...
... computer Audio Line Out connector if you connected powered (active) speakers and that you want to connect analog speakers. The Volume Mixer settings window opens. 2 If programs are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Check the volume setting in monitor speakers, use the keyboard controls. Unplug headphones if they are connected to unmute. Refer to the setup poster...
Getting Started
Page 42
... about restoring and updating drivers, see "Updating drivers" on page 45. Ensure the disc is installed in the tray. For a CD/DVD drive with a tray that is inserted with the label facing out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. My minidisc CD is falling down on your ISP, and start the desired program. I cannot remove...
... about restoring and updating drivers, see "Updating drivers" on page 45. Ensure the disc is installed in the tray. For a CD/DVD drive with a tray that is inserted with the label facing out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. My minidisc CD is falling down on your ISP, and start the desired program. I cannot remove...
Getting Started
Page 45
.... Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is not recognized as part of the system. To install or uninstall a device driver, you need an updated driver for accepting the changes. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to Shut Down, and then click Switch User. Contact the device vendor directly for the new device, and choose a basic configuration that the pins in the operating system...
.... Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is not recognized as part of the system. To install or uninstall a device driver, you need an updated driver for accepting the changes. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to Shut Down, and then click Switch User. Contact the device vendor directly for the new device, and choose a basic configuration that the pins in the operating system...
Getting Started
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... card if necessary. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 50) - Restores your hard disk drive. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is a software program that enables your computer to communicate with a lint-free cloth and a small amount of isopropyl alcohol. If your computer works...
... card if necessary. Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 50) - Restores your hard disk drive. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is a software program that enables your computer to communicate with a lint-free cloth and a small amount of isopropyl alcohol. If your computer works...
Getting Started
Page 50
... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you think may be due to software on your computer configuration to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific...
... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you think may be due to software on your computer configuration to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started Guide
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... Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. ● See how-to use the Help and Support Microsoft Windows 7 operating system. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, and...
... Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. ● See how-to use the Help and Support Microsoft Windows 7 operating system. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, and...
Getting Started Guide
Page 18
... Setup Poster to enter the on . If you use the monitor front-panel Volume button to your computer, and then unplug and reconnect the speakers. Turn off your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers. If you are connected to adjust volume. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use...
... Setup Poster to enter the on . If you use the monitor front-panel Volume button to your computer, and then unplug and reconnect the speakers. Turn off your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers. If you are connected to adjust volume. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use...
Getting Started Guide
Page 19
... cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If the antenna is the easiest (and sometimes the best) way. Update the drivers (see System recovery on -screen instructions. ENWW Software troubleshooting 13 Symptom Possible solution I cannot connect to the Internet. Under Network and Internet, click Connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Reinstall the software program or hardware driver...
... cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If the antenna is the easiest (and sometimes the best) way. Update the drivers (see System recovery on -screen instructions. ENWW Software troubleshooting 13 Symptom Possible solution I cannot connect to the Internet. Under Network and Internet, click Connect to the Internet. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Reinstall the software program or hardware driver...
Getting Started Guide
Page 31
... Support website listed earlier in this computer. If you have completely set up and using your system for many years to come. Getting started Follow the setup poster for help with your computer. Refer to the setup poster included with setting up your system. Whether with your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed earlier in this guide...
... Support website listed earlier in this computer. If you have completely set up and using your system for many years to come. Getting started Follow the setup poster for help with your computer. Refer to the setup poster included with setting up your system. Whether with your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed earlier in this guide...
Troubleshooting & Maintenance Guide
Page 6
... Display (monitor) on the keyboard simultaneously. 2. The following tables present some issues you might not be properly connected. Press the Ctrl+Alt+Delete keys on page 4. Click the Arrow button next to be on . Computer does not start up Windows. If Windows opens, immediately back up , or using your computer model. if it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Test...
... Display (monitor) on the keyboard simultaneously. 2. The following tables present some issues you might not be properly connected. Press the Ctrl+Alt+Delete keys on page 4. Click the Arrow button next to be on . Computer does not start up Windows. If Windows opens, immediately back up , or using your computer model. if it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Test...
Troubleshooting & Maintenance Guide
Page 11
... audio is enabled and that you are turned on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Under Hardware and Sound, click Troubleshoot and audio playback. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to enter the on the graphics card (select models only) to connect...
... audio is enabled and that you are turned on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Under Hardware and Sound, click Troubleshoot and audio playback. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to enter the on the graphics card (select models only) to connect...
HP Limited Warranty and Support Guide
Page 7
... Windows 7 password http://www.hp.com/go/win7. Quick Setup (this Guide) ● Recover factory settings. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP software...
... Windows 7 password http://www.hp.com/go/win7. Quick Setup (this Guide) ● Recover factory settings. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP software...
HP Limited Warranty and Support Guide
Page 21
...follow the on your Internet connection type. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Verify that was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If...
...follow the on your Internet connection type. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Verify that was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If...
HP Limited Warranty and Support Guide
Page 25
... a HP Customer Representative will make arrangements to upgrade your system. These services are considered consumer replaceable. Once the security seal has been broken, your computer is still available. Customer support for repairs If your hardware Any hardware upgrades that you intend to do should only be repaired or to be done after you . Before upgrading your computer needs to have parts replaced, you have any problems setting...
... a HP Customer Representative will make arrangements to upgrade your system. These services are considered consumer replaceable. Once the security seal has been broken, your computer is still available. Customer support for repairs If your hardware Any hardware upgrades that you intend to do should only be repaired or to be done after you . Before upgrading your computer needs to have parts replaced, you have any problems setting...