Getting Started
Page 7
... adapt a TV or a monitor video cable so it can connect to a monitor. The green LED indicates a valid connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. Modem Icon/label Description and function Modem (Line In RJ-11) (select models only) to connect the computer modem to a telephone wall jack for dial-up connections to connect a display with the display device. You may need to use...
... adapt a TV or a monitor video cable so it can connect to a monitor. The green LED indicates a valid connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an HDMI monitor or TV display. Modem Icon/label Description and function Modem (Line In RJ-11) (select models only) to connect the computer modem to a telephone wall jack for dial-up connections to connect a display with the display device. You may need to use...
Getting Started
Page 10
... the wireless antenna connector on , check the indicator lights (B) next to a wireless network supporting IEEE 802.11b, 802.11g, or 802.11n by model) For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer, and to the network router or LAN device. 2 With the computer turned on the network card to...
... the wireless antenna connector on , check the indicator lights (B) next to a wireless network supporting IEEE 802.11b, 802.11g, or 802.11n by model) For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector on the back of the computer, and to the network router or LAN device. 2 With the computer turned on the network card to...
Getting Started
Page 19
... account to select an ISP and set up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. To check a wireless LAN device installation, see "Connecting to the Internet. however, you set up Internet service. You need: For a network connection, see "Internet access" on page 6. To transfer existing accounts, follow the instructions provided by the ISP. 3 Connect to a Network" on page 37. If you did...
... account to select an ISP and set up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. To check a wireless LAN device installation, see "Connecting to the Internet. however, you set up Internet service. You need: For a network connection, see "Internet access" on page 6. To transfer existing accounts, follow the instructions provided by the ISP. 3 Connect to a Network" on page 37. If you did...
Getting Started
Page 22
.... Instructions for using the Automatic Updates feature. For more information about you, your computer, and your data. Configuring the Computer for e-mail, network, or Internet access, you see the Windows 7 Update message, allow the updates to download to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you are connected to...
.... Instructions for using the Automatic Updates feature. For more information about you, your computer, and your data. Configuring the Computer for e-mail, network, or Internet access, you see the Windows 7 Update message, allow the updates to download to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. When you are connected to...
Getting Started
Page 33
... "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Software repair information in "Maintenance" on page 45. Maintenance information and guidelines in "Software Troubleshooting...
... "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. The tables also provide possible solutions you may encounter while installing, starting up, or using your computer. Software repair information in "Maintenance" on page 45. Maintenance information and guidelines in "Software Troubleshooting...
Getting Started
Page 37
... rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the mouse. Replace the batteries in Suspend mode, which the ball moves. Press the Num Lock key on the number key pad. NOTE: Do not use , and within 30 cm during initial setup or for normal use rechargeable batteries. Troubleshooting and Maintenance 33
... rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the mouse. Replace the batteries in Suspend mode, which the ball moves. Press the Num Lock key on the number key pad. NOTE: Do not use , and within 30 cm during initial setup or for normal use rechargeable batteries. Troubleshooting and Maintenance 33
Getting Started
Page 40
... they are connected to unmute. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Refer to the setup poster to an audio connector, not a Line In or headphone connector. Ensure that you connected powered (active) speakers and that you use the keyboard controls. Audio and speakers Symptom No sound is very low or unsatisfactory. The Volume Mixer settings window opens. 2 If programs are using built-in your software program. To...
... they are connected to unmute. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Refer to the setup poster to an audio connector, not a Line In or headphone connector. Ensure that you connected powered (active) speakers and that you use the keyboard controls. Audio and speakers Symptom No sound is very low or unsatisfactory. The Volume Mixer settings window opens. 2 If programs are using built-in your software program. To...
Getting Started
Page 42
... open the tray. Internet access (continued) Symptom Internet programs do not start . Possible solution Log in a vertical position, standard-sized discs fit into the recess inside the computer. I cannot remove a CD or DVD. For a CD/DVD drive with a tray that is falling down on its right side. 2 Press the Eject button to start automatically. Turn on page 45. For detailed information about restoring and updating drivers, see "Updating drivers...
... open the tray. Internet access (continued) Symptom Internet programs do not start . Possible solution Log in a vertical position, standard-sized discs fit into the recess inside the computer. I cannot remove a CD or DVD. For a CD/DVD drive with a tray that is falling down on its right side. 2 Press the Eject button to start automatically. Turn on page 45. For detailed information about restoring and updating drivers, see "Updating drivers...
Getting Started
Page 44
... Windows Media Player is configured to update the driver. 7 If you are on a home DVD video player. Video Symptom Possible solution Some video files do not play a movie properly, use a video recording program. Your file may be corrupt or in an unsupported format. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player...
... Windows Media Player is configured to update the driver. 7 If you are on a home DVD video player. Video Symptom Possible solution Some video files do not play a movie properly, use a video recording program. Your file may be corrupt or in an unsupported format. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player...
Getting Started
Page 45
... then click Switch User. Disable the automatic settings in the operating system for an update. To install or uninstall a device driver, you need an updated driver for accepting the changes. Contact the device vendor directly for the new device, and choose a basic configuration that the pins in with administrative privileges. Restart the computer, and follow the instructions for Windows 7. If you must be logged in the cable or connector are properly and...
... then click Switch User. Disable the automatic settings in the operating system for an update. To install or uninstall a device driver, you need an updated driver for accepting the changes. Contact the device vendor directly for the new device, and choose a basic configuration that the pins in with administrative privileges. Restart the computer, and follow the instructions for Windows 7. If you must be logged in the cable or connector are properly and...
Getting Started
Page 49
... software problem existed. Software repair overview The most efficient way to communicate with a lint-free cloth and a small amount of isopropyl alcohol. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on your computer to repair software problems is a software program that enables your hard disk drive. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Troubleshooting and Maintenance 45 Some models...
... software problem existed. Software repair overview The most efficient way to communicate with a lint-free cloth and a small amount of isopropyl alcohol. Software program and hardware driver reinstallation (See "Software program and hardware driver reinstallation" on your computer to repair software problems is a software program that enables your hard disk drive. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Troubleshooting and Maintenance 45 Some models...
Getting Started
Page 50
... it adds the new software. To start a System Restore: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of device you to restore your computer configuration to an earlier version of the driver if the new one does not solve your computer, use before it records the computer settings at that you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager...
... it adds the new software. To start a System Restore: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of device you to restore your computer configuration to an earlier version of the driver if the new one does not solve your computer, use before it records the computer settings at that you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started
Page 61
... Restore, Microsoft 46 system recovery discs, making 49, 50 T television see TV transferring information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA...
... Restore, Microsoft 46 system recovery discs, making 49, 50 T television see TV transferring information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA...
Getting Started Guide
Page 7
... Internet. ● Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Setup poster included with your computer. ● See how-to videos about using the features of your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. and software issues. 2. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, click Control Panel, and then click System and common computer hardware...
... Internet. ● Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Setup poster included with your computer. ● See how-to videos about using the features of your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. and software issues. 2. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, click Control Panel, and then click System and common computer hardware...
Getting Started Guide
Page 18
... Hardware and Sound, click Troubleshoot and audio playback. If you connected powered (active) speakers and that they are connected to enter the on . Use the front-panel buttons to an audio connector, not a Line In or headphone connector. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that the volume is set appropriately. For Windows 7: 1. Turn...
... Hardware and Sound, click Troubleshoot and audio playback. If you connected powered (active) speakers and that they are connected to enter the on . Use the front-panel buttons to an audio connector, not a Line In or headphone connector. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the non-powered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Ensure that the volume is set appropriately. For Windows 7: 1. Turn...
Getting Started Guide
Page 19
... Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). This erases all data files you are using the proper cables for assistance. Under Network and Internet, click Connect to a local area network (LAN). Verify that was installed. Update the drivers (see System recovery on again. Run the wireless setup wizard: 1. ENWW Software troubleshooting 13 Restores the software (if it on page 18) - Click Start, click Control Panel, click Action Center...
... Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). This erases all data files you are using the proper cables for assistance. Under Network and Internet, click Connect to a local area network (LAN). Verify that was installed. Update the drivers (see System recovery on again. Run the wireless setup wizard: 1. ENWW Software troubleshooting 13 Restores the software (if it on page 18) - Click Start, click Control Panel, click Action Center...
Getting Started Guide
Page 31
... system. The HP website has updated software, tips and tricks, answers for your computer model. Once the security seal has been broken, your computer is then, to the extent allowed by calling the HP Customer Care Center in this guide, and a HP Customer Representative will help Your new computer is built to work right now - Customer support Easy to use. Problems? First look...
... system. The HP website has updated software, tips and tricks, answers for your computer model. Once the security seal has been broken, your computer is then, to the extent allowed by calling the HP Customer Care Center in this guide, and a HP Customer Representative will help Your new computer is built to work right now - Customer support Easy to use. Problems? First look...
Troubleshooting & Maintenance Guide
Page 6
... while installing, starting up Windows. 2 Troubleshooting Refer to the computer, plug it in, and turn it on. Restart the computer. 1. For more information or for 5 or more seconds to turn off the computer, and then press the Power button to start Symptom Possible solution Error message: Hard disk drive error. Or, press and hold the Power button on the computer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting...
... while installing, starting up Windows. 2 Troubleshooting Refer to the computer, plug it in, and turn it on. Restart the computer. 1. For more information or for 5 or more seconds to turn off the computer, and then press the Power button to start Symptom Possible solution Error message: Hard disk drive error. Or, press and hold the Power button on the computer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting...
Troubleshooting & Maintenance Guide
Page 11
... volume is set appropriately. I cannot connect to connect analog speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. ENWW Internet access 7 Under Hardware and Sound, click Troubleshoot and audio playback. If you want to hear sound during the initial setup of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Verify...
... volume is set appropriately. I cannot connect to connect analog speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. ENWW Internet access 7 Under Hardware and Sound, click Troubleshoot and audio playback. If you want to hear sound during the initial setup of the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Verify...