Limited Warranty and Support Guide
Page 9
... for their warranty support. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be defective in your End-User License Agreement (EULA). See...
... for their warranty support. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be defective in your End-User License Agreement (EULA). See...
Limited Warranty and Support Guide
Page 11
... and much more information about service and support options, both in English, Spanish (U.S. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is obvious damage or a mechanical breakdown with hardware and software questions. For ... seven days a week in - and out-of purchase available. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have Internet access or cannot connect to the Internet...
... and much more information about service and support options, both in English, Spanish (U.S. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is obvious damage or a mechanical breakdown with hardware and software questions. For ... seven days a week in - and out-of purchase available. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have Internet access or cannot connect to the Internet...
Limited Warranty and Support Guide
Page 13
... and has a program, Planet Partners, to make it simple for us to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by Microsoft Windows and the size ...smaller capacity in the Windows Explorer tool and in the Computer window because it is to recycle: http://www.hp.com/recycle The information contained herein is used for recycling. Recycle - we take back all memory above 3GB ... one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2 Press the F10 key. One of the hard disk drive is equal to 1,000,000,000 bytes.
... and has a program, Planet Partners, to make it simple for us to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by Microsoft Windows and the size ...smaller capacity in the Windows Explorer tool and in the Computer window because it is to recycle: http://www.hp.com/recycle The information contained herein is used for recycling. Recycle - we take back all memory above 3GB ... one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2 Press the F10 key. One of the hard disk drive is equal to 1,000,000,000 bytes.
Limited Warranty and Support Guide
Page 10
...tests to meet your retailer. We are proud to make this Limited Warranty and Support Guide, and a HP Customer Representative will assist you. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with since it left our factory... have completely set up your computer retailer, or second, call the HP Customer Care Center at: Australia: HP: 1300 721 147 Compaq: 1300 888 423 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) New Zealand: HP: 0 800 441 147 Compaq: 0 800 113 694 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat...
...tests to meet your retailer. We are proud to make this Limited Warranty and Support Guide, and a HP Customer Representative will assist you. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with since it left our factory... have completely set up your computer retailer, or second, call the HP Customer Care Center at: Australia: HP: 1300 721 147 Compaq: 1300 888 423 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) New Zealand: HP: 0 800 441 147 Compaq: 0 800 113 694 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat...
Limited Warranty and Support Guide
Page 12
...binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is subject to 1,000,000 bytes, and one partition on the PC. 2 Press the F10 key. In decimal notation, one megabyte (MB) is equal to change without notice. © Copyright 2004-2009 Hewlett-Packard ...warranty period. The storage capacity of installed memory. 1 Turn on the hard disk drive at a time. This limitation is not limited to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by manufacturers in the Computer window because it shows information about ...
...binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is subject to 1,000,000 bytes, and one partition on the PC. 2 Press the F10 key. In decimal notation, one megabyte (MB) is equal to change without notice. © Copyright 2004-2009 Hewlett-Packard ...warranty period. The storage capacity of installed memory. 1 Turn on the hard disk drive at a time. This limitation is not limited to HP and Compaq systems. The memory above 3GB may see a difference between the size reported by manufacturers in the Computer window because it shows information about ...
Limited Warranty and Support Guide
Page 26
... to the Regulatory and Safety Information document in a grounded (earthed) outlet that are preinstalled on the Web at http://www.hp.com/ergo Support Information Don't Forget to Register! Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the... HP Customer Care Center Web site at: http://www.hp.com/hk/support Or http://www.hp.com.tw/support for help with qualified support specialists. •...
... to the Regulatory and Safety Information document in a grounded (earthed) outlet that are preinstalled on the Web at http://www.hp.com/ergo Support Information Don't Forget to Register! Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the... HP Customer Care Center Web site at: http://www.hp.com/hk/support Or http://www.hp.com.tw/support for help with qualified support specialists. •...
Limited Warranty and Support Guide
Page 29
... the Total Installed Memory. Understanding Hard Disk Drive Space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3GB is equal to HP and Compaq systems. The memory above 3GB may not be smaller than what is stated in the product specifications, in...-2009 Hewlett-Packard Development Company, L.P. 27 The BIOS menu displays. The information contained herein is equal to 1,000,000 bytes, and one partition on the PC. 2 Press the F10 key.
... the Total Installed Memory. Understanding Hard Disk Drive Space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3GB is equal to HP and Compaq systems. The memory above 3GB may not be smaller than what is stated in the product specifications, in...-2009 Hewlett-Packard Development Company, L.P. 27 The BIOS menu displays. The information contained herein is equal to 1,000,000 bytes, and one partition on the PC. 2 Press the F10 key.
Limited Warranty and Support Guide - Refurbished
Page 7
...PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT), EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE....to exceed three (3) years from HP or an HP authorized reseller. Software technical support does NOT include assistance with: • Non-HP software that shipped with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced...
...PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT), EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE....to exceed three (3) years from HP or an HP authorized reseller. Software technical support does NOT include assistance with: • Non-HP software that shipped with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced...
Limited Warranty and Support Guide - Refurbished
Page 18
..., 24 hours a day, seven days a week in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call, please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools ...3 If you think you can register your limited warranty period. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Documentation is quick and easy, and it offers: • E-mail updates containing notifications ...
..., 24 hours a day, seven days a week in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call, please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools ...3 If you think you can register your limited warranty period. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Documentation is quick and easy, and it offers: • E-mail updates containing notifications ...
Limited Warranty and Support Guide - Refurbished
Page 11
...; advanced feature support for online resources and telephone support. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on options • Operating system • Third-party hardware or software •...
...; advanced feature support for online resources and telephone support. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on options • Operating system • Third-party hardware or software •...
Limited Warranty and Support Guide - Refurbished
Page 13
... more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have a hardware issue, before calling the Customer Care ..., toll-free, by phone, 24 hours a day, seven days a week in - Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. and out-of purchase available. Support Information Don't Forget to your limited warranty period. Click ...
... more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have a hardware issue, before calling the Customer Care ..., toll-free, by phone, 24 hours a day, seven days a week in - Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. and out-of purchase available. Support Information Don't Forget to your limited warranty period. Click ...
Limited Warranty and Support Guide - Refurbished
Page 15
Confirming Total Memory The system BIOS displays the full 4GB of installed memory. 1 Turn on the PC. 2 Press the F10 key. This limitation is not an HP product; HP Planet Partners HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to...without notice. © Copyright 2004-2009 Hewlett-Packard Development Company, L.P. 15 we take back all memory above 3GB is subject to HP and Compaq systems. The memory above 3GB may not be available because of system resource requirements. Confirm the Total Installed Memory. Note About Systems Configured...
Confirming Total Memory The system BIOS displays the full 4GB of installed memory. 1 Turn on the PC. 2 Press the F10 key. This limitation is not an HP product; HP Planet Partners HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to...without notice. © Copyright 2004-2009 Hewlett-Packard Development Company, L.P. 15 we take back all memory above 3GB is subject to HP and Compaq systems. The memory above 3GB may not be available because of system resource requirements. Confirm the Total Installed Memory. Note About Systems Configured...
Warranty - Refurbished
Page 11
... to the Regulatory and Safety Information document in a grounded (earthed) outlet that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on options • Operating system • Third-party hardware or software •...
... to the Regulatory and Safety Information document in a grounded (earthed) outlet that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on options • Operating system • Third-party hardware or software •...
Warranty - Refurbished
Page 12
...before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on the Web at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have a question or if a problem arises...computer may be sure to use ergonomically correct lifting procedures when moving the computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: ...
...before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on the Web at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have a question or if a problem arises...computer may be sure to use ergonomically correct lifting procedures when moving the computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following: ...
Warranty - Refurbished
Page 14
... Windows reports smaller capacity in the Windows Explorer tool and in the Computer window because it shows information about one partition on the PC. 2 Press the F10 key. HP will help you may see a difference between the size reported by manufacturers in the documentation, or on the box. we take back ... your old product for system resources. Because of the hard disk drive is equal to 1,000,000,000 bytes. This limitation is not limited to HP and Compaq systems. The memory above 3GB may not be smaller than what is equal to 1,073,741,824 bytes. The BIOS menu displays. Confirm the...
... Windows reports smaller capacity in the Windows Explorer tool and in the Computer window because it shows information about one partition on the PC. 2 Press the F10 key. HP will help you may see a difference between the size reported by manufacturers in the documentation, or on the box. we take back ... your old product for system resources. Because of the hard disk drive is equal to 1,000,000,000 bytes. This limitation is not limited to HP and Compaq systems. The memory above 3GB may not be smaller than what is equal to 1,073,741,824 bytes. The BIOS menu displays. Confirm the...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 16
... end of one attempt and the beginning of the next attempt. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with in the Privacy Act 1993 shall be set to make automatic calls to the Telecom '111' Emergency Service. 10 Chapter 2 Regulatory Agency Notices...
... end of one attempt and the beginning of the next attempt. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with in the Privacy Act 1993 shall be set to make automatic calls to the Telecom '111' Emergency Service. 10 Chapter 2 Regulatory Agency Notices...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 27
..., please contact your computer, select Start > Control Panel, and then double-click Power Options. Chemical Substances HP is not supported on Linux or FreeDOS Desktop PCs. Perchlorate Material-special handling may apply The computer's real-time clock battery may contain perchlorate and may contain the... following material that might require special handling at http://www.hp.com/go/reach. NOTE: ENERGY STAR ...
..., please contact your computer, select Start > Control Panel, and then double-click Power Options. Chemical Substances HP is not supported on Linux or FreeDOS Desktop PCs. Perchlorate Material-special handling may apply The computer's real-time clock battery may contain perchlorate and may contain the... following material that might require special handling at http://www.hp.com/go/reach. NOTE: ENERGY STAR ...
Warranty
Page 1
...to the following section. You must be repaired or to have parts replaced, the HP Customer Care Center will make arrangements to fix your new PC. Obtaining Hardware Warranty Repair Service For the duration of your PC. These services are described in the following parts: motherboard, processor, memory, hard disk... and exclusions to this allows for repair in the Warranty and Support Guide. You can register your PC on the Web at: http://www.hp.com/hk/register If Necessary: Get Repair If your PC; Labor: Phone assistance to get you up and running: 3 Years 1 Year 30 days Register ...
...to the following section. You must be repaired or to have parts replaced, the HP Customer Care Center will make arrangements to fix your new PC. Obtaining Hardware Warranty Repair Service For the duration of your PC. These services are described in the following parts: motherboard, processor, memory, hard disk... and exclusions to this allows for repair in the Warranty and Support Guide. You can register your PC on the Web at: http://www.hp.com/hk/register If Necessary: Get Repair If your PC; Labor: Phone assistance to get you up and running: 3 Years 1 Year 30 days Register ...
Warranty
Page 1
... quicker help when you need it takes to repair your computer will make arrangements to this allows for your PC. All other parts are provided to have parts replaced, the HP Customer Care Center will vary based upon location and circumstances. this warranty (as well as described in years ...WARRANTY Hardware - To obtain Hardware Warranty Service, call the Customer Care Center at : http://www.hp.com/tw/register If Necessary: Get Repair If your PC needs to be prepared to register your new PC. The time it . There is always best to supply the proof-of the warranty period, ...
... quicker help when you need it takes to repair your computer will make arrangements to this allows for your PC. All other parts are provided to have parts replaced, the HP Customer Care Center will vary based upon location and circumstances. this warranty (as well as described in years ...WARRANTY Hardware - To obtain Hardware Warranty Service, call the Customer Care Center at : http://www.hp.com/tw/register If Necessary: Get Repair If your PC needs to be prepared to register your new PC. The time it . There is always best to supply the proof-of the warranty period, ...
Getting Started
Page 65
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...