HP Scanjet N9120 - Getting Started Guide
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English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
HP Scanjet N9120 - Getting Started Guide
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... as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. English Install the software 5 If reinstalling the utilities does not work, see the documentation for the scanning software for scanning. For information on how to troubleshoot that you intend to put the scanner in the automatic document feeder (ADF), and then do...
... as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. English Install the software 5 If reinstalling the utilities does not work, see the documentation for the scanning software for scanning. For information on how to troubleshoot that you intend to put the scanner in the automatic document feeder (ADF), and then do...
HP Scanjet N9120 - Getting Started Guide
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... the buttons on the Buttons tab of the HP Scanner Tools Utility. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the possible LED states, see the troubleshooting information in HP Document Copy. To switch from Power Save mode to...
... the buttons on the Buttons tab of the HP Scanner Tools Utility. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the possible LED states, see the troubleshooting information in HP Document Copy. To switch from Power Save mode to...
HP Scanjet N9120 - Getting Started Guide
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..., and then click Help on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to N9120, and then click User Guide. To...troubleshooting the scanner. Click the language that came with the scanner into the computer CD drive. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on the menu bar. To open the User Guide in the installed (system) language, click Start, point to Programs or All Programs, point to HP, point to Scanjet...
..., and then click Help on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to N9120, and then click User Guide. To...troubleshooting the scanner. Click the language that came with the scanner into the computer CD drive. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on the menu bar. To open the User Guide in the installed (system) language, click Start, point to Programs or All Programs, point to HP, point to Scanjet...
HP Scanjet N9120 - Getting Started Guide
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... information on position. 16 HP Scanjet N9120 To fix the problem, check the scanner cables and software as necessary. Routine cleaning and maintenance should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the troubleshooting information in -depth instructions about maintaining the scanner, see a message on the...
... information on position. 16 HP Scanjet N9120 To fix the problem, check the scanner cables and software as necessary. Routine cleaning and maintenance should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the troubleshooting information in -depth instructions about maintaining the scanner, see a message on the...
HP Scanjet N9120 - Getting Started Guide
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...communication problem might not be compatible with the scanner. • Ensure that prevent the scanner from working correctly. If the scanner works and you changed the way it into another USB device. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. After 30 seconds, ..., and disconnect any USB devices that the USB cable is lit with the scanner. Do one of the following tasks depending on the USB cable faces up when the cable is off. Installation troubleshooting 17 Another USB cable might involve the USB hub, the docking station, a...
...communication problem might not be compatible with the scanner. • Ensure that prevent the scanner from working correctly. If the scanner works and you changed the way it into another USB device. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. After 30 seconds, ..., and disconnect any USB devices that the USB cable is lit with the scanner. Do one of the following tasks depending on the USB cable faces up when the cable is off. Installation troubleshooting 17 Another USB cable might involve the USB hub, the docking station, a...
HP Scanjet N9120 - Getting Started Guide
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...troubleshooting section in this manual. • Review the software documentation that came with a steady green light and the Attention LED is available to reinstall the HP Scanjet Drivers and Tools. 5. It is the fastest source for up-todate product information and expert assistance, including the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. HP... access to get the best from the scanner. 2. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem,...
...troubleshooting section in this manual. • Review the software documentation that came with a steady green light and the Attention LED is available to reinstall the HP Scanjet Drivers and Tools. 5. It is the fastest source for up-todate product information and expert assistance, including the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. HP... access to get the best from the scanner. 2. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem,...
HP Scanjet N9120 - Getting Started Guide
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English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
HP Scanjet N9120 - Getting Started Guide
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... on the scanner front panel to put the scanner in the automatic document feeder (ADF), and then do one of the following: • If you installed the HP Smart Document Scan Software, press the Scan ( ) button. • If you did not install the HP Smart Document Scan Software, scan from the software that you intend to troubleshoot that...
... on the scanner front panel to put the scanner in the automatic document feeder (ADF), and then do one of the following: • If you installed the HP Smart Document Scan Software, press the Scan ( ) button. • If you did not install the HP Smart Document Scan Software, scan from the software that you intend to troubleshoot that...
HP Scanjet N9120 - Getting Started Guide
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... off automatically after about the possible LED states, see the troubleshooting information in HP Document Copy. NOTE: For information about 15 minutes of inactivity. To switch back to put the scanner in progress. 4 Tools Open the HP Scanner Tools Utility where you are not using the scanner. By default, start buttons with scanning software • Configure the...
... off automatically after about the possible LED states, see the troubleshooting information in HP Document Copy. NOTE: For information about 15 minutes of inactivity. To switch back to put the scanner in progress. 4 Tools Open the HP Scanner Tools Utility where you are not using the scanner. By default, start buttons with scanning software • Configure the...
HP Scanjet N9120 - Getting Started Guide
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... steps: 1. Click View or print guides. A list of information describe using , maintaining, and troubleshooting the scanner. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to get additional information Several sources of languages is the primary source for...Programs, point to HP, point to Scanjet, point to the scanner front panel buttons. Wait for scanner information. Click the language that came with the scanner into the computer CD drive. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon...
... steps: 1. Click View or print guides. A list of information describe using , maintaining, and troubleshooting the scanner. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to get additional information Several sources of languages is the primary source for...Programs, point to HP, point to Scanjet, point to the scanner front panel buttons. Wait for scanner information. Click the language that came with the scanner into the computer CD drive. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon...
HP Scanjet N9120 - Getting Started Guide
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... include cleaning the scanner glass and the automatic document feeder (ADF). Routine cleaning and maintenance should not be found. • An internal error has occurred. • The computer cannot communicate with the scanner. 4 Product care and support This section describes ...HP Scanjet N9120 NOTE: For information on how to one of the following: • The scanner could not be initialized. • The scanner could not be curled, wrinkled, or stuck together. For in the scanner. To fix the problem, check the scanner cables and software as necessary. Maintenance, troubleshooting...
... include cleaning the scanner glass and the automatic document feeder (ADF). Routine cleaning and maintenance should not be found. • An internal error has occurred. • The computer cannot communicate with the scanner. 4 Product care and support This section describes ...HP Scanjet N9120 NOTE: For information on how to one of the following: • The scanner could not be initialized. • The scanner could not be curled, wrinkled, or stuck together. For in the scanner. To fix the problem, check the scanner cables and software as necessary. Maintenance, troubleshooting...
HP Scanjet N9120 - Getting Started Guide
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...position. 3. After the computer has restarted, try using the scanner after verifying the above items, try the following: 1. Try using the scanner. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. English If the problem persists after reconnecting each...or a docking station for the keyboard and the mouse. 2. Leave the scanner directly connected to the off position, wait 30 seconds, and then press the Power switch to the scanner. Installation troubleshooting 17 Restart the computer. 4. Press the Power switch to the computer. ...
...position. 3. After the computer has restarted, try using the scanner after verifying the above items, try the following: 1. Try using the scanner. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. English If the problem persists after reconnecting each...or a docking station for the keyboard and the mouse. 2. Leave the scanner directly connected to the off position, wait 30 seconds, and then press the Power switch to the scanner. Installation troubleshooting 17 Restart the computer. 4. Press the Power switch to the computer. ...
HP Scanjet N9120 - Getting Started Guide
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... LED is lit with the scanner to the off . Visit the HP online support at www.hp.com/support. 18 HP Scanjet N9120 Press the Power switch to reinstall the HP Scanjet Drivers and Tools. 5. Reconnect...troubleshooting information for the latest information. 4. Post-warranty period After the limited warranty period, help is available to qualified support specialists • Software and driver updates for your point of an incomplete installation. Getting assistance In order to uninstall the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120...
... LED is lit with the scanner to the off . Visit the HP online support at www.hp.com/support. 18 HP Scanjet N9120 Press the Power switch to reinstall the HP Scanjet Drivers and Tools. 5. Reconnect...troubleshooting information for the latest information. 4. Post-warranty period After the limited warranty period, help is available to qualified support specialists • Software and driver updates for your point of an incomplete installation. Getting assistance In order to uninstall the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120...
HP Scanjet N9120 User Guide
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... Test the imprinter ...20 Clean the imprinter ...21 Use the imprinter ...21 3 Care and maintenance Order maintenance and scanning supplies 22 Clean the automatic document feeder 22 Clean the scanner glass ...25 Clean the scanner fan filters ...26 Replace the feed roller and separation pad 27 HP Scanner Tools Utility scanner maintenance information 28 4 Troubleshooting Scanner LEDs ...29 1
... Test the imprinter ...20 Clean the imprinter ...21 Use the imprinter ...21 3 Care and maintenance Order maintenance and scanning supplies 22 Clean the automatic document feeder 22 Clean the scanner glass ...25 Clean the scanner fan filters ...26 Replace the feed roller and separation pad 27 HP Scanner Tools Utility scanner maintenance information 28 4 Troubleshooting Scanner LEDs ...29 1
HP Scanjet N9120 User Guide
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...power 30 Check the USB connection 31 Uninstall and then reinstall the HP Scanjet utilities 32 Scanner operation problems 32 Scanner will not turn on ...32 Scanner lamp stays on ...33 Scanner does not scan right away 33 Scanner scans only one side of a double-sided page 33 Scanned image ...is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is cut off 42 Additional troubleshooting information 42 5 Accessibility...43 Index...44 2
...power 30 Check the USB connection 31 Uninstall and then reinstall the HP Scanjet utilities 32 Scanner operation problems 32 Scanner will not turn on ...32 Scanner lamp stays on ...33 Scanner does not scan right away 33 Scanner scans only one side of a double-sided page 33 Scanned image ...is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is cut off 42 Additional troubleshooting information 42 5 Accessibility...43 Index...44 2
HP Scanjet N9120 User Guide
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... the scanner. • Scanner LEDs • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are using or visit www.hp.com/support for a Maintenance Recommended message. Scanner LEDs The scanner has two LED lights on the front panel that you are not working correctly • Automatic document feeder problems • Additional troubleshooting information For additional troubleshooting, see...
... the scanner. • Scanner LEDs • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are using or visit www.hp.com/support for a Maintenance Recommended message. Scanner LEDs The scanner has two LED lights on the front panel that you are not working correctly • Automatic document feeder problems • Additional troubleshooting information For additional troubleshooting, see...
HP Scanjet N9120 User Guide
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...8226; The computer cannot communicate with the scanner. Both LEDs are off. Scanner initialization or hardware problems If the scanner does not work after installation or if the scanner has stopped working correctly, you might see a message on position. 30 Troubleshooting The Power LED is lit with a...8226; Uninstall and then reinstall the HP Scanjet utilities Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that is similar to the scanner. To fix the problem, check the scanner cables and software as described in ...
...8226; The computer cannot communicate with the scanner. Both LEDs are off. Scanner initialization or hardware problems If the scanner does not work after installation or if the scanner has stopped working correctly, you might see a message on position. 30 Troubleshooting The Power LED is lit with a...8226; Uninstall and then reinstall the HP Scanjet utilities Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that is similar to the scanner. To fix the problem, check the scanner cables and software as described in ...
HP Scanjet N9120 User Guide
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... the Add/Remove tool (in the on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Restart the computer. 4. Scanner operation problems • Scanner will not turn on position. • The scanner may have occurred because of an incomplete installation. Press the Power switch to the...
... the Add/Remove tool (in the on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Restart the computer. 4. Scanner operation problems • Scanner will not turn on position. • The scanner may have occurred because of an incomplete installation. Press the Power switch to the...
HP Scanjet N9120 User Guide
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...set the resolution to a lower level to the scanning software on page 14 • "Use scanner hardware compression for non-OCR scans, which results in an HP Smart Document Scan Software profile, follow these steps: 1. See also • "Automatically rotate scanned pages" on... the computer, enable scanner hardware (JPEG) compression. On the More tab of the Profile Settings dialog box, click Advanced Settings. 4. Chapter 4 Scanned pages are missing at the scan destination When scanning with the ADF, check the paper orientation. 34 Troubleshooting
...set the resolution to a lower level to the scanning software on page 14 • "Use scanner hardware compression for non-OCR scans, which results in an HP Smart Document Scan Software profile, follow these steps: 1. See also • "Automatically rotate scanned pages" on... the computer, enable scanner hardware (JPEG) compression. On the More tab of the Profile Settings dialog box, click Advanced Settings. 4. Chapter 4 Scanned pages are missing at the scan destination When scanning with the ADF, check the paper orientation. 34 Troubleshooting