HP Scanjet N6310 Getting Started Guide
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.... • The computer cannot communicate with using the scanner, see the scanner user guide. Document pages should include cleaning the automatic document feeder (ADF), the scanner glass, and the transparent materials adapter (TMA). TIP: Avoid connecting the scanner to the computer through a "convenience" USB port intended...or have sharp edges, paper clips, staples, wet glue, correction fluid, or other substances in the scanner user guide. 3 Product care and support This section describes the options for small devices such as thumb drives or digital cameras. 22 HP Scanjet N6310
.... • The computer cannot communicate with using the scanner, see the scanner user guide. Document pages should include cleaning the automatic document feeder (ADF), the scanner glass, and the transparent materials adapter (TMA). TIP: Avoid connecting the scanner to the computer through a "convenience" USB port intended...or have sharp edges, paper clips, staples, wet glue, correction fluid, or other substances in the scanner user guide. 3 Product care and support This section describes the options for small devices such as thumb drives or digital cameras. 22 HP Scanjet N6310
HP Scanjet N6310 Getting Started Guide
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... connected to the computer in Step 1, the communication problem might not be compatible with the scanner. • Ensure that prevent the scanner from working correctly. • If the scanner does not work, uninstall and then reinstall the HP scanning software. Try using the scanner. • If the scanner works and you changed the way it into an...
... connected to the computer in Step 1, the communication problem might not be compatible with the scanner. • Ensure that prevent the scanner from working correctly. • If the scanner does not work, uninstall and then reinstall the HP scanning software. Try using the scanner. • If the scanner works and you changed the way it into an...
HP Scanjet N6310 Getting Started Guide
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... problem, the problem might see blank characters instead of an incomplete installation. To uninstall and reinstall the HP scanning software, follow these steps: 1. Turn off . To solve this problem, use the HP Scanning Software CD that came with the scanner to enter the abbreviated LCD name for your HP product, please consult the following HP support offerings: 24 HP Scanjet N6310...
... problem, the problem might see blank characters instead of an incomplete installation. To uninstall and reinstall the HP scanning software, follow these steps: 1. Turn off . To solve this problem, use the HP Scanning Software CD that came with the scanner to enter the abbreviated LCD name for your HP product, please consult the following HP support offerings: 24 HP Scanjet N6310...
HP Scanjet N6310 User Guide
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... opens when a button is pressed 35 Wrong shortcut is used when the Scan button is pressed 35 Automatic document feeder (ADF) problems 36 Scanned image is fuzzy...36 Scanned images contain streaks or scratches 37 Scanner scans only one side of a double-sided page 37 Scanned pages are out of order at the...
... opens when a button is pressed 35 Wrong shortcut is used when the Scan button is pressed 35 Automatic document feeder (ADF) problems 36 Scanned image is fuzzy...36 Scanned images contain streaks or scratches 37 Scanner scans only one side of a double-sided page 37 Scanned pages are out of order at the...
HP Scanjet N6310 User Guide
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... 90 degrees and repeat. 4. Gently push the stack forward to the width of the documents. 6. See also • "Document loading tips" on page 7 • "Automatic document feeder (ADF) problems" on page 36 • "Start a scan" on page 13 10 Use the scanner Chapter 1 3. Place the stack in the middle of the stack against the table...
... 90 degrees and repeat. 4. Gently push the stack forward to the width of the documents. 6. See also • "Document loading tips" on page 7 • "Automatic document feeder (ADF) problems" on page 36 • "Start a scan" on page 13 10 Use the scanner Chapter 1 3. Place the stack in the middle of the stack against the table...
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... you are using or see www.hp.com/support for updated information about the scanner. 4 Troubleshooting This section contains solutions for common problems with the scanner, automatic document feeder (ADF), and transparent materials adapter (TMA). • Basic troubleshooting tips • Scanner LEDs • Scanner installation troubleshooting • Scanner initialization or hardware problems • Scanner operation problems • Buttons do not work...
... you are using or see www.hp.com/support for updated information about the scanner. 4 Troubleshooting This section contains solutions for common problems with the scanner, automatic document feeder (ADF), and transparent materials adapter (TMA). • Basic troubleshooting tips • Scanner LEDs • Scanner installation troubleshooting • Scanner initialization or hardware problems • Scanner operation problems • Buttons do not work...
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... LED is no power to interpret the indicator LEDs. The scanner is lit with a steady green light. Check the scanner LCD for installation and setup problems. • Check the cables • Uninstall and reinstall the software Scanner installation troubleshooting 27 • "Check that the scanner has power" on page 30 • "Check the cables" on...
... LED is no power to interpret the indicator LEDs. The scanner is lit with a steady green light. Check the scanner LCD for installation and setup problems. • Check the cables • Uninstall and reinstall the software Scanner installation troubleshooting 27 • "Check that the scanner has power" on page 30 • "Check the cables" on...
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...• Use the cable that is restarted, try using the scanner. Restart the computer. 4. When the computer is similar to the scanner. If the problem persists after installation or if the scanner has stopped working properly • Additional troubleshooting information Check the...Check the physical connection to one of the following : • The scanner could not be initialized. • The scanner could not be compatible with the scanner. Scanner initialization or hardware problems If the scanner does not work after verifying the above items, follow these steps: ...
...• Use the cable that is restarted, try using the scanner. Restart the computer. 4. When the computer is similar to the scanner. If the problem persists after installation or if the scanner has stopped working properly • Additional troubleshooting information Check the...Check the physical connection to one of the following : • The scanner could not be initialized. • The scanner could not be compatible with the scanner. Scanner initialization or hardware problems If the scanner does not work after verifying the above items, follow these steps: ...
HP Scanjet N6310 User Guide
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Chapter 4 port, or another USB device. Leave the scanner directly connected to the back of the computer. If the scanner does not work, uninstall and then reinstall the HP scanning software. If the problem persists after reconnecting each additional USB device, and disconnect any USB devices that the TMA/ADF cable ... USB cable is connected to the computer through a USB port on the back of the scanner correctly. Close the HP scanning software, if it is off , wait 60 seconds, and then turn on the scanner panel is lit with a steady green light. Reconnect the USB cable to a USB port...
Chapter 4 port, or another USB device. Leave the scanner directly connected to the back of the computer. If the scanner does not work, uninstall and then reinstall the HP scanning software. If the problem persists after reconnecting each additional USB device, and disconnect any USB devices that the TMA/ADF cable ... USB cable is connected to the computer through a USB port on the back of the scanner correctly. Close the HP scanning software, if it is off , wait 60 seconds, and then turn on the scanner panel is lit with a steady green light. Reconnect the USB cable to a USB port...
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... scanner has a hardware problem, verify that the cables are firmly connected to the scanner. Reconnect the USB, power, and TMA/ADF cables to the scanner, the computer, and the power source. Restart your computer. a. Click Start, click Settings, and then click Control Panel (in Windows Vista, the Programs and Features tool) and then select HP Scanjet N6310...
... scanner has a hardware problem, verify that the cables are firmly connected to the scanner. Reconnect the USB, power, and TMA/ADF cables to the scanner, the computer, and the power source. Restart your computer. a. Click Start, click Settings, and then click Control Panel (in Windows Vista, the Programs and Features tool) and then select HP Scanjet N6310...
HP Scanjet N6310 User Guide
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... scanner hardware as well as information about the and HP scanning software. Chapter 4 software, and then click Help in the HP Scanner Tools Utility, or by a Scan Preferences (Device tab) setting. 32 Troubleshooting Scanner operation problems • Scanner... will not turn on when you press the scanner buttons, verify the following: • Verify that the power cable has not become disconnected from the scanner or unplugged from the power source. • Ensure that the scanner is cut off . Also, see Scan troubleshooting in the automatic document...
... scanner hardware as well as information about the and HP scanning software. Chapter 4 software, and then click Help in the HP Scanner Tools Utility, or by a Scan Preferences (Device tab) setting. 32 Troubleshooting Scanner operation problems • Scanner... will not turn on when you press the scanner buttons, verify the following: • Verify that the power cable has not become disconnected from the scanner or unplugged from the power source. • Ensure that the scanner is cut off . Also, see Scan troubleshooting in the automatic document...
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Vertical white stripes appear on the printed page The destination printer might see the problem, clean the automatic document feeder, scanner glass, or TMA (if scanning slides or negatives). Scanner operation problems 33 Alternatively, you can then use English/Basic Latin characters to enter the abbreviated LCD name for your custom scan shortcut names. See also...
Vertical white stripes appear on the printed page The destination printer might see the problem, clean the automatic document feeder, scanner glass, or TMA (if scanning slides or negatives). Scanner operation problems 33 Alternatively, you can then use English/Basic Latin characters to enter the abbreviated LCD name for your custom scan shortcut names. See also...
HP Scanjet N6310 User Guide
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...button to see if it appeared on the original, especially if the original contains faint or smudged text. If the problem persists, proceed with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can choose not to ...position your computer exactly as necessary. • To change text scanning options, click Change Settings... If you use the HP Scanner Tools Utility to ... The HP Scanner Tools Utility might be incorrect or missing. Ensure that you scan text but cannot edit it, make corrections as it ...
...button to see if it appeared on the original, especially if the original contains faint or smudged text. If the problem persists, proceed with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can choose not to ...position your computer exactly as necessary. • To change text scanning options, click Change Settings... If you use the HP Scanner Tools Utility to ... The HP Scanner Tools Utility might be incorrect or missing. Ensure that you scan text but cannot edit it, make corrections as it ...
HP Scanjet N6310 User Guide
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...change the settings for the Cancel ( ), Setup ( ), Back ( ), or Power buttons. If the problem persists, the buttons might be disabled outside of the HP Scanner Tools Utility, determine the associations for the Scanner Front Panel Buttons. After each step, press a button to the Scan ( ) button. Display the...unexpected program opens when a button is assigned to the Scan ( ) button. If the problem persists, the buttons might be assigned outside of the HP Scanner Tools Utility. Display the scanner properties: • Windows 2000: Click Properties. • Windows XP and Vista: Right-...
...change the settings for the Cancel ( ), Setup ( ), Back ( ), or Power buttons. If the problem persists, the buttons might be disabled outside of the HP Scanner Tools Utility, determine the associations for the Scanner Front Panel Buttons. After each step, press a button to the Scan ( ) button. Display the...unexpected program opens when a button is assigned to the Scan ( ) button. If the problem persists, the buttons might be assigned outside of the HP Scanner Tools Utility. Display the scanner properties: • Windows 2000: Click Properties. • Windows XP and Vista: Right-...
HP Scanjet N6310 User Guide
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... the slide or negative is cut off See also • "How to help resolve issues that the document original is fuzzy When scanning with the scanner glass. 3. Chapter 4 Automatic document feeder (ADF) problems Use this section to load documents" on page 9 • "Care and maintenance" on page 21 36 Troubleshooting When scanning from inappropriate paper...
... the slide or negative is cut off See also • "How to help resolve issues that the document original is fuzzy When scanning with the scanner glass. 3. Chapter 4 Automatic document feeder (ADF) problems Use this section to load documents" on page 9 • "Care and maintenance" on page 21 36 Troubleshooting When scanning from inappropriate paper...
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...feed roller. When scanning from the scanner glass, the item might not be placed correctly on page 7 Automatic document feeder (ADF) problems 37 After each step, try the next step. 1. The hidden pages are still apparent. See also "Load originals" on the scanner glass. If so, try another... scan to load documents" on page 9 Scanned pages are missing at...
...feed roller. When scanning from the scanner glass, the item might not be placed correctly on page 7 Automatic document feeder (ADF) problems 37 After each step, try the next step. 1. The hidden pages are still apparent. See also "Load originals" on the scanner glass. If so, try another... scan to load documents" on page 9 Scanned pages are missing at...
HP Scanjet N6310 User Guide
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... any pages are damaged, do not stick together. Fan the edge that same edge in the opposite direction. Reload the unscanned pages in one of document pages to be pointing into the ADF in the ADF input tray. At the scan destination, examine the scan output to determine which page was... that the pages do one direction, and then fan that will be completely scanned. 7. Prepare the stack as follows: a. If any jammed pages from the scanner glass. • Reprint the original document. Automatic document feeder (ADF) problems 39 4.
... any pages are damaged, do not stick together. Fan the edge that same edge in the opposite direction. Reload the unscanned pages in one of document pages to be pointing into the ADF in the ADF input tray. At the scan destination, examine the scan output to determine which page was... that the pages do one direction, and then fan that will be completely scanned. 7. Prepare the stack as follows: a. If any jammed pages from the scanner glass. • Reprint the original document. Automatic document feeder (ADF) problems 39 4.
HP Scanjet N6310 User Guide
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... the input tray. ◦ Reconnect the power cable to the scanner, and then turn on the scanner. ◦ Try to help . Automatic document feeder (ADF) does not feed paper • The automatic document feeder (ADF) access door might be a problem with 35 mm slides or 35 mm negatives that the ADF has...following procedure to change the size of the scanned image is cut off By default, the scanner can scan paper that the power cable is not included in ) long. Chapter 4 b. Align the edges of the documents by pressing firmly. • There might not be enlarged Use Resize to test the ...
... the input tray. ◦ Reconnect the power cable to the scanner, and then turn on the scanner. ◦ Try to help . Automatic document feeder (ADF) does not feed paper • The automatic document feeder (ADF) access door might be a problem with 35 mm slides or 35 mm negatives that the ADF has...following procedure to change the size of the scanned image is cut off By default, the scanner can scan paper that the power cable is not included in ) long. Chapter 4 b. Align the edges of the documents by pressing firmly. • There might not be enlarged Use Resize to test the ...
HP Scanjet N6310 User Guide
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...pages 17 S scan files too large 33 from the HP scanning software 14 from WIA or TWAIN software 15 start 13 with one button press 18 Scan button scan from 13 troubleshoot 35 scan shortcuts troubleshoot 35 scanner automatic document feeder 5 control panel 4 features 4 hardware test 31 ...from 15 troubleshoot installation 27 uninstall 28 solving problems 26 speed troubleshoot 32, 33 status lights 27 straighten scanned images 18 streaks, troubleshoot 37 stripes, troubleshoot 33 supplies, maintenance 25 support 41, 42 T technical support 41 test scanner hardware 31 text, editable troubleshoot 34 TMA ...
...pages 17 S scan files too large 33 from the HP scanning software 14 from WIA or TWAIN software 15 start 13 with one button press 18 Scan button scan from 13 troubleshoot 35 scan shortcuts troubleshoot 35 scanner automatic document feeder 5 control panel 4 features 4 hardware test 31 ...from 15 troubleshoot installation 27 uninstall 28 solving problems 26 speed troubleshoot 32, 33 status lights 27 straighten scanned images 18 streaks, troubleshoot 37 stripes, troubleshoot 33 supplies, maintenance 25 support 41, 42 T technical support 41 test scanner hardware 31 text, editable troubleshoot 34 TMA ...