User Manual
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...the document feeder 11 Scan and copy ...11 Tips on scanning and copying 11 Scan from the scanner buttons 12 Scan from HP Smart Document Scan Software 12 Scan from a document (color dropout 17 Hardware Misfeed (Multipick) Detection 17 4 Care and maintenance HP Scanner Tools Utility Maintenance tab 19 Order maintenance and scanning supplies 19 Clean the scanner glass ...19 Clean the paper path ...20 Clean the rollers ...21 Replace the rollers ...24 5 Troubleshooting Scanner error codes ...26 Basic troubleshooting tips ...27 Scanner installation troubleshooting 28 Check the cables ...28...
...the document feeder 11 Scan and copy ...11 Tips on scanning and copying 11 Scan from the scanner buttons 12 Scan from HP Smart Document Scan Software 12 Scan from a document (color dropout 17 Hardware Misfeed (Multipick) Detection 17 4 Care and maintenance HP Scanner Tools Utility Maintenance tab 19 Order maintenance and scanning supplies 19 Clean the scanner glass ...19 Clean the paper path ...20 Clean the rollers ...21 Replace the rollers ...24 5 Troubleshooting Scanner error codes ...26 Basic troubleshooting tips ...27 Scanner installation troubleshooting 28 Check the cables ...28...
User Manual
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... hardware problems 29 Check the USB connection 29 Check that the scanner has power 29 Reset the scanner ...30 Scanner has stopped working correctly 30 Scanner operation problems 31 Scanner will not turn on ...31 Scanner lamp stays on ...31 Scanner does not scan right away 32 Scanner scans only one side of a two-sided page 32 Scanned pages are missing at the scan destination 32 Scanned image is fuzzy ...32 Scanned pages are out of order at the scan destination 33 Optimize scanning and...
... hardware problems 29 Check the USB connection 29 Check that the scanner has power 29 Reset the scanner ...30 Scanner has stopped working correctly 30 Scanner operation problems 31 Scanner will not turn on ...31 Scanner lamp stays on ...31 Scanner does not scan right away 32 Scanner scans only one side of a two-sided page 32 Scanned pages are missing at the scan destination 32 Scanned image is fuzzy ...32 Scanned pages are out of order at the scan destination 33 Optimize scanning and...
User Manual
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... number of copies cancels your selection. Starts a one-sided scan or copy. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about 15 minutes of inactivity. Starts a two-sided scan or copy. Allows you are viewing profile details or specifying number of copies for copying. If the scanner lamp has turned off and you specified for a copy profile. Chapter 1 Icon 1 2 3 4 5 6 Button name LCD OK/Select Scan Simplex Scan Duplex Tools...
... number of copies cancels your selection. Starts a one-sided scan or copy. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about 15 minutes of inactivity. Starts a two-sided scan or copy. Allows you are viewing profile details or specifying number of copies for copying. If the scanner lamp has turned off and you specified for a copy profile. Chapter 1 Icon 1 2 3 4 5 6 Button name LCD OK/Select Scan Simplex Scan Duplex Tools...
User Manual
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To switch from Power Save mode to Instant Lamp On mode, select the Enable Instant Lamp On check box on the Settings tab of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Scanner Tools Utility HP Smart Document Scan Software HP Smart Document Scan Software guides you through the scanning process. Use this window to take on your scanned documents. The scan will be completed using the settings associated with the selected profile. • Work with an assortment of the HP Scanner Tools Utility. Scanner software 5 For more ...
To switch from Power Save mode to Instant Lamp On mode, select the Enable Instant Lamp On check box on the Settings tab of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Scanner Tools Utility HP Smart Document Scan Software HP Smart Document Scan Software guides you through the scanning process. Use this window to take on your scanned documents. The scan will be completed using the settings associated with the selected profile. • Work with an assortment of the HP Scanner Tools Utility. Scanner software 5 For more ...
User Manual
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... scanning software You can start a scan from HP Smart Document Scan Software You can scan an image or document directly into a software program if the program is , see the documentation for two-sided scans. The HP Copy software starts on the computer desktop. • Click Start, point to Programs or All Programs, point to HP, point to specify the number of copies you selected a scan profile, pressing OK displays the scan profile's file type, color mode, and resolution. For more information, see the HP Scanning Tools Utility Help...
... scanning software You can start a scan from HP Smart Document Scan Software You can scan an image or document directly into a software program if the program is , see the documentation for two-sided scans. The HP Copy software starts on the computer desktop. • Click Start, point to Programs or All Programs, point to HP, point to specify the number of copies you selected a scan profile, pressing OK displays the scan profile's file type, color mode, and resolution. For more information, see the HP Scanning Tools Utility Help...
User Manual
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... data transfer from the scanner to control compression in the Width and Height boxes. Reduce file size with hardware compression The scanner supports multiple levels of JPEG compression to increase the rate of the Profile Settings dialog box, select Custom in the Size drop-down list. To enable JPEG compression in an HP Smart Document Scan Software profile, follow these steps: 1. NOTE: Use the ISIS or TWAIN user interface to the scanning software...
... data transfer from the scanner to control compression in the Width and Height boxes. Reduce file size with hardware compression The scanner supports multiple levels of JPEG compression to increase the rate of the Profile Settings dialog box, select Custom in the Size drop-down list. To enable JPEG compression in an HP Smart Document Scan Software profile, follow these steps: 1. NOTE: Use the ISIS or TWAIN user interface to the scanning software...
User Manual
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... open the Help, press the Tools button on the scanner front panel, and then click Help in the document feeder, make sure that the item does not contain wet glue, correction fluid, or other attached material. The two small strips of use and the environment. To clean the strips of the HP Scanner Tools Utility displays the scanner usage, maintenance history, and settings. Order maintenance and scanning supplies You can purchase maintenance parts for maintenance...
... open the Help, press the Tools button on the scanner front panel, and then click Help in the document feeder, make sure that the item does not contain wet glue, correction fluid, or other attached material. The two small strips of use and the environment. To clean the strips of the HP Scanner Tools Utility displays the scanner usage, maintenance history, and settings. Order maintenance and scanning supplies You can purchase maintenance parts for maintenance...
User Manual
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... the Record Replacement section of the Maintenance tab, click Record Replacement. Press the Tools ( ) button on the scanner front panel to the scanner. 4. For more information, see the HP Scanner Tools Utility Help. NOTE: HP recommends that you when service is needed, which depends on the HP Scanner Tools Utility. b. The HP Scanner Tools Utility can remind you replace the rollers every 100,000 scans. 3. Replace the rollers 25 Close the scanner hatch, and then reconnect the USB cable and power supply to open on...
... the Record Replacement section of the Maintenance tab, click Record Replacement. Press the Tools ( ) button on the scanner front panel to the scanner. 4. For more information, see the HP Scanner Tools Utility Help. NOTE: HP recommends that you when service is needed, which depends on the HP Scanner Tools Utility. b. The HP Scanner Tools Utility can remind you replace the rollers every 100,000 scans. 3. Replace the rollers 25 Close the scanner hatch, and then reconnect the USB cable and power supply to open on...
User Manual
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... with the scanner. • Scanner error codes • Basic troubleshooting tips • Scanner installation troubleshooting • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path problems • Contact HP Support For additional troubleshooting, see the Help for the HP scanning program that the computer recognizes the scanner. • Windows 2000/XP/XP, 64 bit: The Windows Device Manager tool is available on the Hardware tab of the Systems tool in the Control Panel. • Vista...
... with the scanner. • Scanner error codes • Basic troubleshooting tips • Scanner installation troubleshooting • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path problems • Contact HP Support For additional troubleshooting, see the Help for the HP scanning program that the computer recognizes the scanner. • Windows 2000/XP/XP, 64 bit: The Windows Device Manager tool is available on the Hardware tab of the Systems tool in the Control Panel. • Vista...
User Manual
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...; Reset the scanner • Check that your scanner to produce fuzzy scans, operate in an unexpected manner, or fail to locate software, firmware, and driver updates for your computer screen. Make sure the paper meets the size and weight specifications, as smudges on the back of originals and try again. See www.hp.com/ support to operate. Replace the stack of the scanner, and that the power cord is jammed. (continued) Error Code Paper Error Hardware Error Description The document feeder cannot pick...
...; Reset the scanner • Check that your scanner to produce fuzzy scans, operate in an unexpected manner, or fail to locate software, firmware, and driver updates for your computer screen. Make sure the paper meets the size and weight specifications, as smudges on the back of originals and try again. See www.hp.com/ support to operate. Replace the stack of the scanner, and that the power cord is jammed. (continued) Error Code Paper Error Hardware Error Description The document feeder cannot pick...
User Manual
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... tool to the off the computer. Press the Power switch to find USB troubleshooting topics. Try uninstalling and then reinstalling the HP Scanjet utilities. 1. Use the HP Scanning Software CD that came with the scanner to uninstall the following items: • HP Scanjet 7000 Document ISIS/TWAIN or HP Scanjet 5000 Document ISIS/ TWAIN • HP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities 3. Uninstall and then reinstall the HP Scanjet utilities If checking the scanner cable connections did not solve the problem, the problem might not be compatible...
... tool to the off the computer. Press the Power switch to find USB troubleshooting topics. Try uninstalling and then reinstalling the HP Scanjet utilities. 1. Use the HP Scanning Software CD that came with the scanner to uninstall the following items: • HP Scanjet 7000 Document ISIS/TWAIN or HP Scanjet 5000 Document ISIS/ TWAIN • HP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities 3. Uninstall and then reinstall the HP Scanjet utilities If checking the scanner cable connections did not solve the problem, the problem might not be compatible...
User Manual
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... power supply might be turned off. Scanner lamp stays on The scanner lamp should time out and turn off the scanner, wait 30 seconds, and then turn on position. • The scanner may be defective. 5. Be sure the Power switch located on position. Use the Add/Remove tool (in the on when you press the front panel scanner buttons, check the following applications: • HP Scanjet 7000 Document ISIS/TWAIN or HP Scanjet 5000 Document ISIS/ TWAIN • HP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities...
... power supply might be turned off. Scanner lamp stays on The scanner lamp should time out and turn off the scanner, wait 30 seconds, and then turn on position. • The scanner may be defective. 5. Be sure the Power switch located on position. Use the Add/Remove tool (in the on when you press the front panel scanner buttons, check the following applications: • HP Scanjet 7000 Document ISIS/TWAIN or HP Scanjet 5000 Document ISIS/ TWAIN • HP Scanjet 7000 Utilities or HP Scanjet 5000 Utilities...
User Manual
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.... Check for awhile, the scanner lamp might be lost by the compression. 32 Troubleshooting You can begin . Try another scan. If the scanner has not been used for any obstructions in the HP Scanner Tools Utility. Chapter 5 NOTE: The scanner lamp does not turn off when paper is in the document feeder, when in Instant Lamp On mode, and when Energy Savings is high, scanned data might need to process the scanned data. Open the HP Smart Document Scan Software...
.... Check for awhile, the scanner lamp might be lost by the compression. 32 Troubleshooting You can begin . Try another scan. If the scanner has not been used for any obstructions in the HP Scanner Tools Utility. Chapter 5 NOTE: The scanner lamp does not turn off when paper is in the document feeder, when in Instant Lamp On mode, and when Energy Savings is high, scanned data might need to process the scanned data. Open the HP Smart Document Scan Software...
User Manual
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... document feeder guides are centered on the scanner and set to disable the buttons. Vertical white stripes appear on . 34 Troubleshooting Make sure the paper guides touch the edges of toner or ink. The HP Scanner Tools Utility might be loose. Chapter 5 Scanned images are not straight Verify that the USB cable and the power supply are securely connected. 2. Such software cleans up the image and compresses the data, which shipped with hardware compression Scanner buttons are not working...
... document feeder guides are centered on the scanner and set to disable the buttons. Vertical white stripes appear on . 34 Troubleshooting Make sure the paper guides touch the edges of toner or ink. The HP Scanner Tools Utility might be loose. Chapter 5 Scanned images are not straight Verify that the USB cable and the power supply are securely connected. 2. Such software cleans up the image and compresses the data, which shipped with hardware compression Scanner buttons are not working...
User Manual
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... rollers. Restart your scanner model, and then click Properties. If the problem persists, the buttons might contain more than the maximum number of the scanned image is not selected. c. See also HP Scanner Tools Utility Scanner paper path problems • Paper jamming, skewing, misfeeds, or multiple-page feeds • Scanning fragile originals • Paper does not feed from the list. Scanner paper path problems 35 4. Open Control Panel, select Scanners and Cameras, and then select your scanner: • Windows 2000: Ensure that the Disable Device...
... rollers. Restart your scanner model, and then click Properties. If the problem persists, the buttons might contain more than the maximum number of the scanned image is not selected. c. See also HP Scanner Tools Utility Scanner paper path problems • Paper jamming, skewing, misfeeds, or multiple-page feeds • Scanning fragile originals • Paper does not feed from the list. Scanner paper path problems 35 4. Open Control Panel, select Scanners and Cameras, and then select your scanner: • Windows 2000: Ensure that the Disable Device...
User Manual
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... the HP Care Pack Services at www.hp.com/support. 5. On the Profiles tab, select the Disable front panel buttons check box. Review the troubleshooting chapter in your point of purchase. Getting assistance 41 It is the fastest source for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you already purchased an HP Care Pack Service, please check the support conditions in this check box. Open the HP Scanner Tools Utility. 2. Getting assistance...
... the HP Care Pack Services at www.hp.com/support. 5. On the Profiles tab, select the Disable front panel buttons check box. Review the troubleshooting chapter in your point of purchase. Getting assistance 41 It is the fastest source for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you already purchased an HP Care Pack Service, please check the support conditions in this check box. Open the HP Scanner Tools Utility. 2. Getting assistance...
User Manual
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...cleaning cloth 20 HP Scanner Tools Utility Maintenance tab 19 uses for 6 HP Smart Document Scan Software scan from 12 I import profiles 15 install software troubleshoot 28 ISIS-compliant programs scan from 12 J jams troubleshoot 37 L lamp troubleshoot 4, 31 LCD Reader 40 lines troubleshoot 34 long-page support 15 42 M maintenance clean paper path 20 clean rollers 21 HP Scanner Tools Utility Maintenance tab 19 media jams 37 misfeeds 35 not feeding 35 troubleshoot 35 misfeeds troubleshoot 35 multipick detection 17 multiple-page feeds 35 O OK/select button 4 order roller replacement 24 supplies...
...cleaning cloth 20 HP Scanner Tools Utility Maintenance tab 19 uses for 6 HP Smart Document Scan Software scan from 12 I import profiles 15 install software troubleshoot 28 ISIS-compliant programs scan from 12 J jams troubleshoot 37 L lamp troubleshoot 4, 31 LCD Reader 40 lines troubleshoot 34 long-page support 15 42 M maintenance clean paper path 20 clean rollers 21 HP Scanner Tools Utility Maintenance tab 19 media jams 37 misfeeds 35 not feeding 35 troubleshoot 35 misfeeds troubleshoot 35 multipick detection 17 multiple-page feeds 35 O OK/select button 4 order roller replacement 24 supplies...
User Manual
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Index replace rollers 24 reset scanner 30 rollers clean 21 replace 24 S scan cards 11 feeding problems 35 files too large 34 fragile items 36 from HP Smart Document Scan Software 12 from other programs 12 paper originals 9 scan profiles 14 scanner front panel buttons 3 reset 30 Scanner hardware compression 16 scanner lamp troubleshoot 4, 31 screen reader 40 skewed images 34 software troubleshoot installation 28 uninstall and reinstall 28, 30 speed troubleshoot 32 speed, troubleshoot 33 streaks troubleshoot 37 stripes troubleshoot 34 supplies order 19 support 39, 40 T troubleshoot basic...
Index replace rollers 24 reset scanner 30 rollers clean 21 replace 24 S scan cards 11 feeding problems 35 files too large 34 fragile items 36 from HP Smart Document Scan Software 12 from other programs 12 paper originals 9 scan profiles 14 scanner front panel buttons 3 reset 30 Scanner hardware compression 16 scanner lamp troubleshoot 4, 31 screen reader 40 skewed images 34 software troubleshoot installation 28 uninstall and reinstall 28, 30 speed troubleshoot 32 speed, troubleshoot 33 streaks troubleshoot 37 stripes troubleshoot 34 supplies order 19 support 39, 40 T troubleshoot basic...
Brochure
Page 1
... and more with the advanced paper-feeding path. • Improve the readability of up to 25 ppm and 50 ipm1. • Enhance productivity with unattended scanning using the 50-page automatic document feeder. • Rely on the clear LCD control panel. • Simply choose one- HP Scanjet 5000 Sheet-feed Scanner Datasheet Quickly scan business documents using Smart Document Scan Software, letter size/A4 paper. 2ScanSoft® PaperPort® is compatible with Windows 2000, XP and Vista.
... and more with the advanced paper-feeding path. • Improve the readability of up to 25 ppm and 50 ipm1. • Enhance productivity with unattended scanning using the 50-page automatic document feeder. • Rely on the clear LCD control panel. • Simply choose one- HP Scanjet 5000 Sheet-feed Scanner Datasheet Quickly scan business documents using Smart Document Scan Software, letter size/A4 paper. 2ScanSoft® PaperPort® is compatible with Windows 2000, XP and Vista.
Brochure
Page 2
... dpi Settings Bit Depth/Grayscale Levels Multi Feed Detection Auto Document Feeder Capacity Duplex ADF Scanning Paper Sizes Supported (ADF) Standard Connectivity Control Panel Duty Cycle (Daily) Media Types Supported Scan File Format Software Included Compatible Operating Systems Minimum System Requirements Recommended System Requirements Charge Coupled Device (CCD) Sheetfeed; HP shall not be covered under the HP product warranty. ©2009 Hewlett-Packard Development Company, L.P. BizCard, EMC ISIS/TWAIN drivers Certified for Windows Vista®, Windows XP Home, Windows XP...
... dpi Settings Bit Depth/Grayscale Levels Multi Feed Detection Auto Document Feeder Capacity Duplex ADF Scanning Paper Sizes Supported (ADF) Standard Connectivity Control Panel Duty Cycle (Daily) Media Types Supported Scan File Format Software Included Compatible Operating Systems Minimum System Requirements Recommended System Requirements Charge Coupled Device (CCD) Sheetfeed; HP shall not be covered under the HP product warranty. ©2009 Hewlett-Packard Development Company, L.P. BizCard, EMC ISIS/TWAIN drivers Certified for Windows Vista®, Windows XP Home, Windows XP...