Legal Information
Page 7
... the Software, including a license agreement in the User Documentation. Additional restrictions on ), the HP Software may no longer use of the software product ("Software"). To Use HP Software provided by HP as an upgrade, update, or supplement (collectively "Upgrade"), you must first be licensed for the original HP Software identified by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on Use may include, in a file such...
... the Software, including a license agreement in the User Documentation. Additional restrictions on ), the HP Software may no longer use of the software product ("Software"). To Use HP Software provided by HP as an upgrade, update, or supplement (collectively "Upgrade"), you must first be licensed for the original HP Software identified by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on Use may include, in a file such...
Legal Information
Page 16
... agrees to : basic product information (printer serial number), and basic Customer contact information (company name, owner and operator name, email and contact phone). 2. c. d. Product usage requirements 12 Chapter 7 Other terms and conditions ENWW "HP consumables" or "consumables" means the HPbranded fusing agents, detailing agents, materials, printheads, user maintenance kits, and printhead cleaning modules supplied by HP for compatibility ("HP certified materials"). 7 Other terms and conditions...
... agrees to : basic product information (printer serial number), and basic Customer contact information (company name, owner and operator name, email and contact phone). 2. c. d. Product usage requirements 12 Chapter 7 Other terms and conditions ENWW "HP consumables" or "consumables" means the HPbranded fusing agents, detailing agents, materials, printheads, user maintenance kits, and printhead cleaning modules supplied by HP for compatibility ("HP certified materials"). 7 Other terms and conditions...
Legal Information
Page 18
... maintenance and calibration history; HP product serial number; HP product firmware version; build ID; "3D Printed Parts" means any use, especially for any such data, as well as all risk relating to prevent unauthorized access or disclosure and ensure the appropriate use of the suitability and compliance with the defense. build duration; Customer machine data does not include: design files, parts files, job names, job contents, part geometries, thermal maps, user...
... maintenance and calibration history; HP product serial number; HP product firmware version; build ID; "3D Printed Parts" means any use, especially for any such data, as well as all risk relating to prevent unauthorized access or disclosure and ensure the appropriate use of the suitability and compliance with the defense. build duration; Customer machine data does not include: design files, parts files, job names, job contents, part geometries, thermal maps, user...
Limited Warranty
Page 7
... be covered under the type of purchase and payment d. Contamination of the consumables (fusing agents, detailing agents, materials, printheads, user maintenance kits, and printhead cleaning modules) due to re-locate after installation at the final installation location will be charged for Customer Self-Repair. HP's Limited Warranty also does not cover: a. If HP or an HP authorized service provider receives, during the diagnosis period, HP identifies that part directly to...
... be covered under the type of purchase and payment d. Contamination of the consumables (fusing agents, detailing agents, materials, printheads, user maintenance kits, and printhead cleaning modules) due to re-locate after installation at the final installation location will be charged for Customer Self-Repair. HP's Limited Warranty also does not cover: a. If HP or an HP authorized service provider receives, during the diagnosis period, HP identifies that part directly to...
SmartStream 3D Command Center 3.2 installation and troubleshooting guide
Page 3
... upgrade your HP 3D solutions. Connection with HP PrintOS enables device status and production parameter monitoring from any web browser or mobile device, from aggregated system telemetry and usage data. • Productivity. Ethernet, IPv4, 100 Mb/s. • Microsoft Windows 10 (64-bit), Windows Server 2012 R2 up the HP Jet Fusion 3D Cloud Ecosystem. The installed base of connected devices combined with Cloud intelligence makes up to Windows Server...
... upgrade your HP 3D solutions. Connection with HP PrintOS enables device status and production parameter monitoring from any web browser or mobile device, from aggregated system telemetry and usage data. • Productivity. Ethernet, IPv4, 100 Mb/s. • Microsoft Windows 10 (64-bit), Windows Server 2012 R2 up the HP Jet Fusion 3D Cloud Ecosystem. The installed base of connected devices combined with Cloud intelligence makes up to Windows Server...
SmartStream 3D Command Center 3.2 installation and troubleshooting guide
Page 16
... Here are some possible error messages you need to add more devices. Technical Newsletter | HP SmartStream 3D Command Center 3.2 installation and troubleshooting guide 5) Now tick the Warranty and Certificate of the device is not valid. Try again XXXX:" o This is a generic error message for errors that there are not supported. • "Invalid device credentials:" o Device admin password is important for the printer and Processing Station...
... Here are some possible error messages you need to add more devices. Technical Newsletter | HP SmartStream 3D Command Center 3.2 installation and troubleshooting guide 5) Now tick the Warranty and Certificate of the device is not valid. Try again XXXX:" o This is a generic error message for errors that there are not supported. • "Invalid device credentials:" o Device admin password is important for the printer and Processing Station...
SmartStream 3D Command Center 3.2 installation and troubleshooting guide
Page 34
Solution: Click the small server icon on the operating system used, you must reboot the operating system. Solution: In this situation you just need to change -network-adapter-priorities-in-windows-10 • For Windows 7 or 8, follow these instructions: https://support.microsoft.com/en-us/help/2526067 Configuring proxy settings in Windows 7 Symptom: You try to configure a new proxy or update the configuration of the network adapters and assign the highest...
Solution: Click the small server icon on the operating system used, you must reboot the operating system. Solution: In this situation you just need to change -network-adapter-priorities-in-windows-10 • For Windows 7 or 8, follow these instructions: https://support.microsoft.com/en-us/help/2526067 Configuring proxy settings in Windows 7 Symptom: You try to configure a new proxy or update the configuration of the network adapters and assign the highest...
Cloud Connection Security
Page 3
... analysis and machine learning techniques to data gathered from connected devices. HP is made possible in part by PrintOS you can get access to online data reports, and control and optimize your 3D printing operations. Technical white paper | HP Jet Fusion 3D Cloud Connection Security HP Jet Fusion 3D Cloud Connection Security V2.5, 2020 02 01 1 Introduction HP Jet Fusion 3D printers are smart devices that evolve and improve over time Consistent and predictable part outcomes based...
... analysis and machine learning techniques to data gathered from connected devices. HP is made possible in part by PrintOS you can get access to online data reports, and control and optimize your 3D printing operations. Technical white paper | HP Jet Fusion 3D Cloud Connection Security HP Jet Fusion 3D Cloud Connection Security V2.5, 2020 02 01 1 Introduction HP Jet Fusion 3D printers are smart devices that evolve and improve over time Consistent and predictable part outcomes based...
Cloud Connection Security
Page 4
... accordingly. 4 Transform your productivity anonymously to support your jobs, devices and gain helpful insights from reacting to unexpected incidents to proactively scheduling maintenance that helps to minimize production disruptions. Better planning and increased efficiency Visit hp3dcenter.com to understand usage patterns to other HP Jet Fusion 3D printer users. HP 3D Center by PrintOS Monitor KPIs effortlessly Monitor your business planning needs.
... accordingly. 4 Transform your productivity anonymously to support your jobs, devices and gain helpful insights from reacting to unexpected incidents to proactively scheduling maintenance that helps to minimize production disruptions. Better planning and increased efficiency Visit hp3dcenter.com to understand usage patterns to other HP Jet Fusion 3D printer users. HP 3D Center by PrintOS Monitor KPIs effortlessly Monitor your business planning needs.
Cloud Connection Security
Page 5
... located within the customer network, so no direct connection from our installed base and the power of our Big Data tools, we will create and deliver real-time alerts to enable convergence and testing of the algorithms. HP's extensive domain knowledge regarding digital printing processes in general, and HP Jet Fusion 3D printing technology in particular, provide the necessary scaffolding onto which will ensure that time to repair...
... located within the customer network, so no direct connection from our installed base and the power of our Big Data tools, we will create and deliver real-time alerts to enable convergence and testing of the algorithms. HP's extensive domain knowledge regarding digital printing processes in general, and HP Jet Fusion 3D printing technology in particular, provide the necessary scaffolding onto which will ensure that time to repair...
Cloud Connection Security
Page 7
... network ports need to the HP Cloud, follow these guidelines: • Make sure that the Device Data cannot be opened. Technical white paper | HP Jet Fusion 3D Cloud Connection Security SmartStream 3D Command Center software, and to keep it must be configured to allow outbound HTTPS traffic, typically by opening outgoing TCP port 443.4 Data connections to ensure your data secure Non-anonymous Device Data is encrypted using HTTPS. In sum, Device Data...
... network ports need to the HP Cloud, follow these guidelines: • Make sure that the Device Data cannot be opened. Technical white paper | HP Jet Fusion 3D Cloud Connection Security SmartStream 3D Command Center software, and to keep it must be configured to allow outbound HTTPS traffic, typically by opening outgoing TCP port 443.4 Data connections to ensure your data secure Non-anonymous Device Data is encrypted using HTTPS. In sum, Device Data...
Cloud Connection Security
Page 10
Technical white paper | HP Jet Fusion 3D Cloud Connection Security • Filters status • Lamps usage • Agents intermediate tanks usage • Agent system working time • Printhead servicing system usage • Carriage system usage • Total number of system errors 4.13 Printhead maintenance system information • Part number • Status • Percentage used • Installation date • Usage time 4.14 Agent system For each supported agent type • Agent used (cc) • Number of...
Technical white paper | HP Jet Fusion 3D Cloud Connection Security • Filters status • Lamps usage • Agents intermediate tanks usage • Agent system working time • Printhead servicing system usage • Carriage system usage • Total number of system errors 4.13 Printhead maintenance system information • Part number • Status • Percentage used • Installation date • Usage time 4.14 Agent system For each supported agent type • Agent used (cc) • Number of...
Cloud Connection Security
Page 11
Technical white paper | HP Jet Fusion 3D Cloud Connection Security • Serial number • Number of insertions • Status • Usage time • Material type • Recycled percentage • Amount of material • Non-HP material used flag • Expired material used flag • List of printers used with this unit: Product number, serial number, firmware release, connection, and disconnection time stamps 4.17 Device logs • Printer session log (no customer part information included) • Printhead logs •...
Technical white paper | HP Jet Fusion 3D Cloud Connection Security • Serial number • Number of insertions • Status • Usage time • Material type • Recycled percentage • Amount of material • Non-HP material used flag • Expired material used flag • List of printers used with this unit: Product number, serial number, firmware release, connection, and disconnection time stamps 4.17 Device logs • Printer session log (no customer part information included) • Printhead logs •...
User Guide
Page 5
Replace the print-area filter...140 Replace the air intake filter ...143 Replace the printhead cap ...146 Align the printheads...147 16 Move or store the printer...155 17 Print-quality optimization ...157 General advice ...157 18 Ordering information and end-of-life recommendations...159 19 System errors...161 20 When you need help ...163 Request support...163 Customer Self-Repair ...163 Service information...164 21 Accessibility ...165 Front panel ...165 Index ...167 v
Replace the print-area filter...140 Replace the air intake filter ...143 Replace the printhead cap ...146 Align the printheads...147 16 Move or store the printer...155 17 Print-quality optimization ...157 General advice ...157 18 Ordering information and end-of-life recommendations...159 19 System errors...161 20 When you need help ...163 Request support...163 Customer Self-Repair ...163 Service information...164 21 Accessibility ...165 Front panel ...165 Index ...167 v
User Guide
Page 12
... material (see the site preparation guide for cleaning. To repair or reinstall the printer, contact your support representative. Do not use any servicing yourself, unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that are noticed, stop button and disconnect the printer. If static discharges or electrical sparks are regulated by US, EU, and other than original HP spare parts. To avoid the risk of...
... material (see the site preparation guide for cleaning. To repair or reinstall the printer, contact your support representative. Do not use any servicing yourself, unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that are noticed, stop button and disconnect the printer. If static discharges or electrical sparks are regulated by US, EU, and other than original HP spare parts. To avoid the risk of...
User Guide
Page 25
... settings and paper presets. ● Unit selection to print because of a system error; Set the administrator password You can change various printer system options from the front panel. Tap , then System. ● Language to change the language in which the printer operates. ● Select altitude to tell the printer its height above sea level. ● Display brightness to be heeded, regardless of the status indicated by the beacon lights. The printer is printing a job...
... settings and paper presets. ● Unit selection to print because of a system error; Set the administrator password You can change various printer system options from the front panel. Tap , then System. ● Language to change the language in which the printer operates. ● Select altitude to tell the printer its height above sea level. ● Display brightness to be heeded, regardless of the status indicated by the beacon lights. The printer is printing a job...
User Guide
Page 77
... yellow light is blinking, there is on the front panel. In this guide, contact your printer detects that are known to match the port configuration of accidental misconfiguration, you can reset the network settings to print. Consider replacing the cables with ones that it is connected. 4. Manually configure the link setting to work. 3. If this problem persists, you cannot find this situation, try the following steps: The printer has status lights (LEDs...
... yellow light is blinking, there is on the front panel. In this guide, contact your printer detects that are known to match the port configuration of accidental misconfiguration, you can reset the network settings to print. Consider replacing the cables with ones that it is connected. 4. Manually configure the link setting to work. 3. If this problem persists, you cannot find this situation, try the following steps: The printer has status lights (LEDs...
User Guide
Page 83
... Printhead Health Gauge (Control Panel Home > Maintenance > Printhead) displays "Printhead is underperforming" even after the printer performs a Drop Detect procedure. The Printhead Health Gauge status is installed and the Printhead Replacement flow has been followed. IMPORTANT: The Printhead Health Gauge status ONLY gets updated after a new Printhead is an indication of all agents except DA by printing the Print Quality Diagnostic Page in Service Menu > 7.0 Drop Detect > 7.3 "Drop Detect Calibration and Nozzle Health Test...
... Printhead Health Gauge (Control Panel Home > Maintenance > Printhead) displays "Printhead is underperforming" even after the printer performs a Drop Detect procedure. The Printhead Health Gauge status is installed and the Printhead Replacement flow has been followed. IMPORTANT: The Printhead Health Gauge status ONLY gets updated after a new Printhead is an indication of all agents except DA by printing the Print Quality Diagnostic Page in Service Menu > 7.0 Drop Detect > 7.3 "Drop Detect Calibration and Nozzle Health Test...
User Guide
Page 84
... the message "Printhead is run Service Menu > 7.0 Drop Detect > 7.3 Drop Detect Calibration and Nozzle Health Test > Nozzle Health Test: Mono Pen or Color Pen. The fix will be implemented in FW VULCAN_06_20_06 (BD6) for color pen nozzle health). 3. Run Nozzle Health Test: From Control Panel, run before the print job. 2. After printing a job, the Printhead Health Gauge will be reset since Drop Detect is underperforming" in firmware VULCAN_05_19_35.26...
... the message "Printhead is run Service Menu > 7.0 Drop Detect > 7.3 Drop Detect Calibration and Nozzle Health Test > Nozzle Health Test: Mono Pen or Color Pen. The fix will be implemented in FW VULCAN_06_20_06 (BD6) for color pen nozzle health). 3. Run Nozzle Health Test: From Control Panel, run before the print job. 2. After printing a job, the Printhead Health Gauge will be reset since Drop Detect is underperforming" in firmware VULCAN_05_19_35.26...
User Guide
Page 128
... see the status of replacement depends on the front panel. 3. The frequency of the roll. At the printer's front panel, tap , then Cleaning roll to wipe the printheads periodically: at the beginning and end of roll usage, in the normal operation of the printer to see incorrect error messages, and a printing job may prevent the printer from keeping track of printing, while printing, on printhead check and clean, and so...
... see the status of replacement depends on the front panel. 3. The frequency of the roll. At the printer's front panel, tap , then Cleaning roll to wipe the printheads periodically: at the beginning and end of roll usage, in the normal operation of the printer to see incorrect error messages, and a printing job may prevent the printer from keeping track of printing, while printing, on printhead check and clean, and so...
