Maintenance and Service Guide
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Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual
Maintenance and Service Guide
Page 41
... Start > Run. Use the arrow keys to restore only the C partition. 7. If autorun is running, replace the OS CD with the Driver Recovery CD. If the notebook is your drive designation), and then press enter. 9. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is turned off, use a pin ...software on -screen instructions for installing the drivers. 10. select Advanced and then select to select the CD/DVD drive as the first boot device, and then press enter. 6. To create the Utility partition without affecting other drives. When the HP logo appears, press esc to install ...
... Start > Run. Use the arrow keys to restore only the C partition. 7. If autorun is running, replace the OS CD with the Driver Recovery CD. If the notebook is your drive designation), and then press enter. 9. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is turned off, use a pin ...software on -screen instructions for installing the drivers. 10. select Advanced and then select to select the CD/DVD drive as the first boot device, and then press enter. 6. To create the Utility partition without affecting other drives. When the HP logo appears, press esc to install ...
Maintenance and Service Guide
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...times. Check display cable connections, replace display assembly. Try external monitor. If problem appears after installing new software (including drivers), uninstall that software. Adjust display brightness. Make sure CPU module is loading and checking hardware and network connections. Also,... busy, it normally finishes current operation before entering (or allowing notebook to Never. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode...
...times. Check display cable connections, replace display assembly. Try external monitor. If problem appears after installing new software (including drivers), uninstall that software. Adjust display brightness. Make sure CPU module is loading and checking hardware and network connections. Also,... busy, it normally finishes current operation before entering (or allowing notebook to Never. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode...
Maintenance and Service Guide
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...included). Service Manual Troubleshooting and Diagnostics 3-15 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Check for use with notebook. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has ... General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely ...
...included). Service Manual Troubleshooting and Diagnostics 3-15 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Check for use with notebook. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has ... General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely ...
Maintenance and Service Guide
Page 108
...Check port settings in Control Panel. If modem has a conflict, try the other port. In a hotel, ask for latest USB drivers. If modem is powered by the USB port, try disabling another device. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service ...Manual Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Restart notebook. Use troubleshooters in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Symptom Serial/Parallel/USB ...
...Check port settings in Control Panel. If modem has a conflict, try the other port. In a hotel, ask for latest USB drivers. If modem is powered by the USB port, try disabling another device. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service ...Manual Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Restart notebook. Use troubleshooters in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Symptom Serial/Parallel/USB ...
Maintenance and Service Guide
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... and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Maximum cable length is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ...network may be down. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to another network station (if applicable). Use networking troubleshooter in Control Panel. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between ...
... and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Maximum cable length is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ...network may be down. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to another network station (if applicable). Use networking troubleshooter in Control Panel. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between ...
Maintenance and Service Guide
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... be caused by customer abuse. Try card in Control Panel. Check SSID, channel, and encryption settings. Declared to Mini PCI card and motherboard. Restart notebook. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Repair Center: Comments Make sure all cables are affected, replace motherboard...
... be caused by customer abuse. Try card in Control Panel. Check SSID, channel, and encryption settings. Declared to Mini PCI card and motherboard. Restart notebook. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Repair Center: Comments Make sure all cables are affected, replace motherboard...
Maintenance and Service Guide
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... you can download the latest version of e-Diagtools. 1. When the HP logo appears, press F10 to start the basic hardware test. Press ...9. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page... of detected hardware. 5. The first time you run the program, you exit the program so drivers can be in a predictable state during the tests. When the menu appears, press F2 to ...
... you can download the latest version of e-Diagtools. 1. When the HP logo appears, press F10 to start the basic hardware test. Press ...9. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page... of detected hardware. 5. The first time you run the program, you exit the program so drivers can be in a predictable state during the tests. When the menu appears, press F2 to ...
Service Manual
Page 73
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2.
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2.
Service Manual
Page 144
... and Diagnostics 3-9 Make sure hibernate support is inaccurate. Battery indicator is enabled in Power in Control Panel. Notebook can take a minute or longer to resume if network card is busy, it normally finishes current operation before entering (or allowing...mode. Repair Center: Likely Causes AC adapter. Motherboard. It, therefore, depends on notebook's power use at that moment. So if notebook is active. If problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for AC and battery power are not ...
... and Diagnostics 3-9 Make sure hibernate support is inaccurate. Battery indicator is enabled in Power in Control Panel. Notebook can take a minute or longer to resume if network card is busy, it normally finishes current operation before entering (or allowing...mode. Repair Center: Likely Causes AC adapter. Motherboard. It, therefore, depends on notebook's power use at that moment. So if notebook is active. If problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for AC and battery power are not ...
Service Manual
Page 148
...Troubleshooting and Diagnostics 3-13 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Make sure C drive has adequate free space. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Motherboard. Use only DDR-266 SDRAM modules.... Check whether sound is connected, Use BIOS Setup to check settings. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57)....
...Troubleshooting and Diagnostics 3-13 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Make sure C drive has adequate free space. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Motherboard. Use only DDR-266 SDRAM modules.... Check whether sound is connected, Use BIOS Setup to check settings. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57)....
Service Manual
Page 149
...error correction and data compression. Test modem with e-Diagtools diagnostics. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires),... not PBX or digital line. Motherboard. Use troubleshooters in Device Manager. Restart notebook. Check port settings in Windows Help. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Check settings in Control Panel. If ...
...error correction and data compression. Test modem with e-Diagtools diagnostics. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires),... not PBX or digital line. Motherboard. Use troubleshooters in Device Manager. Restart notebook. Check port settings in Windows Help. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Check settings in Control Panel. If ...
Service Manual
Page 150
.... Infrared is disabled and no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each...Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to network or network may not be down. If green light next to LAN port does not light, LAN cable may be ...
.... Infrared is disabled and no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each...Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to network or network may not be down. If green light next to LAN port does not light, LAN cable may be ...
Service Manual
Page 151
...slots are not blocked. Declared to be caused by customer abuse. Motherboard. Download current drivers from card manufacturer's Web site. Motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. Plug in AC adapter for bent pins inside the PCMCIA socket. AC...hours to be replaced. Declared to charge CMOS battery. Check heat sink for damaged coaxial cables or connectors. Restart notebook. Keyboard cover. Always set notebook on a flat surface, so air can contribute. Motherboard. One-Touch button problems Buttons not working properly. Motherboard ...
...slots are not blocked. Declared to be caused by customer abuse. Motherboard. Download current drivers from card manufacturer's Web site. Motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. Plug in AC adapter for bent pins inside the PCMCIA socket. AC...hours to be replaced. Declared to charge CMOS battery. Check heat sink for damaged coaxial cables or connectors. Restart notebook. Keyboard cover. Always set notebook on a flat surface, so air can contribute. Motherboard. One-Touch button problems Buttons not working properly. Motherboard ...
Service Manual
Page 153
When the HP logo appears, press F10 to open ... using a basic hardware test. • Advanced testing using e-Diagtools for different versions of the notebook. When the menu appears, press F2 to run the selected tests and add the results to ...Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). Click Start > Turn Off Computer (or Shut Down), Restart. 2. The first time you exit the program so drivers...
When the HP logo appears, press F10 to open ... using a basic hardware test. • Advanced testing using e-Diagtools for different versions of the notebook. When the menu appears, press F2 to run the selected tests and add the results to ...Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). Click Start > Turn Off Computer (or Shut Down), Restart. 2. The first time you exit the program so drivers...
Windows XP SP1 on Compaq Evo Notebooks
Page 9
... 1 on the Compaq SSCD. Compaq Worldwide Web Site and Download Facility Individual drivers and utilities can be downloaded, in English, French, Italian, German, Spanish, and Japanese. Key drivers and utilities for Deskpro and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include...
... 1 on the Compaq SSCD. Compaq Worldwide Web Site and Download Facility Individual drivers and utilities can be downloaded, in English, French, Italian, German, Spanish, and Japanese. Key drivers and utilities for Deskpro and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include...
Windows XP SP1 on Compaq Evo Notebooks
Page 10
... enhancements have been provided with SP1, these may not improve performance for all customers. Do I need to deploy SP1 based on Compaq Evo Notebooks 10 Frequently Asked Questions Should I change system drivers? Each customer's computing environment is different. Microsoft Windows XP Service Pack 1 on specific needs. Compaq and Microsoft recommend that each customer...
... enhancements have been provided with SP1, these may not improve performance for all customers. Do I need to deploy SP1 based on Compaq Evo Notebooks 10 Frequently Asked Questions Should I change system drivers? Each customer's computing environment is different. Microsoft Windows XP Service Pack 1 on specific needs. Compaq and Microsoft recommend that each customer...
Evo Notebook N600c Software Overview
Page 3
... of Windows 98 preinstalled on Evo N400c & N600c models is Second Edition (SE). Table 1. Evo Notebook N600c Software Overview 3 Highlights Benefits of the new Evo™ Notebook N600c and N400c (850 MHz) preinstall image include: • New audio and video drivers for the ESS Allegro audio and... chipset • Updated MultiBay drivers to support enhanced swapping capabilities with Windows 98 • Updated DVD movie playback software • Support for • Evo Notebook N600c Mobile Intel Pentium III 1.06 GHz and 866 MHz models • Evo Notebook N400c Mobile Intel Pentium III ...
... of Windows 98 preinstalled on Evo N400c & N600c models is Second Edition (SE). Table 1. Evo Notebook N600c Software Overview 3 Highlights Benefits of the new Evo™ Notebook N600c and N400c (850 MHz) preinstall image include: • New audio and video drivers for the ESS Allegro audio and... chipset • Updated MultiBay drivers to support enhanced swapping capabilities with Windows 98 • Updated DVD movie playback software • Support for • Evo Notebook N600c Mobile Intel Pentium III 1.06 GHz and 866 MHz models • Evo Notebook N400c Mobile Intel Pentium III ...
Evo Notebook N600c Software Overview
Page 4
... Hot Key Support Software Insight Management Agents (Win32) Intel Almador Chipset Driver Intel SpeedStep Application 3.01 G (preloaded) 1.10 A 4.20 G (preloaded) N/A N/A M2E Audio Driver (Windows 95 and Windows 98) 4.04 L Microsoft DirectX 7.00 A Mobile Modem Drivers 1.00 A Mobile Intel Pro 100 NIC Drivers 2.00 A MultiBay Plug and Play Manager (Windows 98) 3.10 ...A 1.00 B 3.00 B 4.00 B 1.00 A (CD) 4.00 G 1.00 A (CD) 4.10 B 1.00 C 5.01 A (CD) 2.30 C (preloaded) 4.00 C 1.01 A 5.01 A (CD) 2.40 A (preloaded) 5.00 B 15KR-0901A-WWEN Evo Notebook N600c Software Overview 4 Table 1.
... Hot Key Support Software Insight Management Agents (Win32) Intel Almador Chipset Driver Intel SpeedStep Application 3.01 G (preloaded) 1.10 A 4.20 G (preloaded) N/A N/A M2E Audio Driver (Windows 95 and Windows 98) 4.04 L Microsoft DirectX 7.00 A Mobile Modem Drivers 1.00 A Mobile Intel Pro 100 NIC Drivers 2.00 A MultiBay Plug and Play Manager (Windows 98) 3.10 ...A 1.00 B 3.00 B 4.00 B 1.00 A (CD) 4.00 G 1.00 A (CD) 4.10 B 1.00 C 5.01 A (CD) 2.30 C (preloaded) 4.00 C 1.01 A 5.01 A (CD) 2.40 A (preloaded) 5.00 B 15KR-0901A-WWEN Evo Notebook N600c Software Overview 4 Table 1.
Evo Notebook N600c Software Overview
Page 5
... Preinstall-C 3Com Etherlink 3C905C 5.11 A 10/100 PCI NIC Allegro Audio Driver N/A Altiris Express Client 4.10 B Armada Netflex-3 Ethernet Drivers 2.00 A ATI Video Driver (NT 4.0) 4.00 A ATI Video M6 Driver N/A (Windows NT) CardWare 2.12 C (preloaded) Compaq Application Installer 1.00...provides a comparison of Windows NT 4.0 prior to docking, undocking, or switching MultiBay devices is offered for the Evo N600c and N400c on CD. Evo Notebook N600c Software Overview 5 Microsoft Windows NT Workstation 4.0 Microsoft Windows NT Workstation 4.0 with Windows 98. Table 2. ...
... Preinstall-C 3Com Etherlink 3C905C 5.11 A 10/100 PCI NIC Allegro Audio Driver N/A Altiris Express Client 4.10 B Armada Netflex-3 Ethernet Drivers 2.00 A ATI Video Driver (NT 4.0) 4.00 A ATI Video M6 Driver N/A (Windows NT) CardWare 2.12 C (preloaded) Compaq Application Installer 1.00...provides a comparison of Windows NT 4.0 prior to docking, undocking, or switching MultiBay devices is offered for the Evo N600c and N400c on CD. Evo Notebook N600c Software Overview 5 Microsoft Windows NT Workstation 4.0 Microsoft Windows NT Workstation 4.0 with Windows 98. Table 2. ...