Maintenance and Service Guide
Page 32
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Maintenance and Service Guide
Page 41
...Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. Use the arrow keys to complete. (For more information about recovering the factory software installation, ...follow the displayed instructions. This process can install the factory software on the drive door to the notebook. 2. If the notebook is running, replace the OS CD with the Driver Recovery CD. Service Manual Removal and Replacement 2-11 Connect the AC adapter to open it. ...
...Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. Use the arrow keys to complete. (For more information about recovering the factory software installation, ...follow the displayed instructions. This process can install the factory software on the drive door to the notebook. 2. If the notebook is running, replace the OS CD with the Driver Recovery CD. Service Manual Removal and Replacement 2-11 Connect the AC adapter to open it. ...
Maintenance and Service Guide
Page 103
...Power Schemes tab) for additional support. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as ...motherboard. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to another computer is reinitialized, Windows desktop appears. When hardware is active. Notebook won't suspend if connection to resume if network card is...
...Power Schemes tab) for additional support. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as ...motherboard. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to another computer is reinitialized, Windows desktop appears. When hardware is active. Notebook won't suspend if connection to resume if network card is...
Maintenance and Service Guide
Page 107
...is enabled (mute button and software controls). Avoid touching touch pad while booting or resuming. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Delete temporary and unneeded files. ... Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset...
...is enabled (mute button and software controls). Avoid touching touch pad while booting or resuming. Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Delete temporary and unneeded files. ... Touch pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset...
Maintenance and Service Guide
Page 108
... settings in Control Panel. Motherboard Check settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Restart notebook. Try disabling error correction and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics...
... settings in Control Panel. Motherboard Check settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Restart notebook. Try disabling error correction and data compression. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics...
Maintenance and Service Guide
Page 109
...Windows Help. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Try connecting notebook to network or network ...and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Use networking troubleshooter in Control Panel. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible...
...Windows Help. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Try connecting notebook to network or network ...and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Use networking troubleshooter in Control Panel. Make sure LAN cable is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible...
Maintenance and Service Guide
Page 110
...device list and check for damaged coaxial cables or connectors. Using a flashlight, look for bent pins inside the PCMCIA socket. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Repair Center: Comments Make sure all cables are affected,... connected to be caused by customer abuse. 3-18 Troubleshooting and Diagnostics Service Manual Declared to Mini PCI card and motherboard. Restart notebook. For model XE4500, if only one is enabled in One-Touch tab of Keyboard in Control Panel. Symptom Wireless General problems Call...
...device list and check for damaged coaxial cables or connectors. Using a flashlight, look for bent pins inside the PCMCIA socket. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Repair Center: Comments Make sure all cables are affected,... connected to be caused by customer abuse. 3-18 Troubleshooting and Diagnostics Service Manual Declared to Mini PCI card and motherboard. Restart notebook. For model XE4500, if only one is enabled in One-Touch tab of Keyboard in Control Panel. Symptom Wireless General problems Call...
Maintenance and Service Guide
Page 112
...when you exit the program so drivers can download the latest version of the notebook. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) •... the following procedure describes how to run . Updating e-Diagtools You can be in a predictable state during the tests. When the HP logo appears, press F10 to open the advanced test screen. 8. When the menu appears, press F2 to run the selected tests...
...when you exit the program so drivers can download the latest version of the notebook. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) •... the following procedure describes how to run . Updating e-Diagtools You can be in a predictable state during the tests. When the HP logo appears, press F10 to open the advanced test screen. 8. When the menu appears, press F2 to run the selected tests...
Service Manual
Page 73
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Service Manual
Page 144
Does not automatically enter Hibernation mode as expected. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to Never. Repair Center: Comments AC adapter cannot be repaired, and must be used at... that moment. Service Manual Troubleshooting and Diagnostics 3-9 It, therefore, depends on notebook's power use at that software. Contact software vendor for AC and battery power are not set to resume if network card is an ...
Does not automatically enter Hibernation mode as expected. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to Never. Repair Center: Comments AC adapter cannot be repaired, and must be used at... that moment. Service Manual Troubleshooting and Diagnostics 3-9 It, therefore, depends on notebook's power use at that software. Contact software vendor for AC and battery power are not set to resume if network card is an ...
Service Manual
Page 148
.... SDRAM module. Use an external microphone (internal microphone normally not included). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Make sure touch pad is enabled in Device Manager. Motherboard. Top case. Service Manual Troubleshooting and ...Diagnostics 3-13 Memory Out of memory error. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Use only DDR-266 SDRAM modules. Sound does not record. Switchboard PCA. Motherboard. Test audio with ...
.... SDRAM module. Use an external microphone (internal microphone normally not included). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Make sure touch pad is enabled in Device Manager. Motherboard. Top case. Service Manual Troubleshooting and ...Diagnostics 3-13 Memory Out of memory error. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Use only DDR-266 SDRAM modules. Sound does not record. Switchboard PCA. Motherboard. Test audio with ...
Service Manual
Page 149
... Service Manual Check settings in Control Panel. Motherboard. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Restart notebook. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard. Check settings in Control Panel.
... Service Manual Check settings in Control Panel. Motherboard. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Restart notebook. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard. Check settings in Control Panel.
Service Manual
Page 150
... and no more than 1 meter apart. Open Hardware Device Manager. Motherboard. Use networking troubleshooter in Control Panel. Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). Symptom LAN/network General problems. Infrared General problems. Call Center: ...Check cables and connections. Try connecting notebook to enable the infrared port. Make sure LAN cable is 100 meters (330 feet). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between...
... and no more than 1 meter apart. Open Hardware Device Manager. Motherboard. Use networking troubleshooter in Control Panel. Sunlight, heat from notebook (possible IRQ conflict). Try to another network station (if applicable). Symptom LAN/network General problems. Infrared General problems. Call Center: ...Check cables and connections. Try connecting notebook to enable the infrared port. Make sure LAN cable is 100 meters (330 feet). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between...
Service Manual
Page 151
...Heat sink. Using a flashlight, look for conflicts. If both slots are not blocked. PCMCIA General problems. AC adapter Does not power notebook. Make sure correct applications are properly connected to miniPCI card and motherboard. Motherboard. CMOS battery. Repair Center: Comments Make sure all cables... abuse. If card requires an IRQ, make sure one slot is enabled in One-Touch tab of spilled liquid. Download current drivers from card manufacturer's Web site. PCMCIA socket. Declared to be caused by customer abuse. Replace thermal pad if needed. 3-16...
...Heat sink. Using a flashlight, look for conflicts. If both slots are not blocked. PCMCIA General problems. AC adapter Does not power notebook. Make sure correct applications are properly connected to miniPCI card and motherboard. Motherboard. CMOS battery. Repair Center: Comments Make sure all cables... abuse. If card requires an IRQ, make sure one slot is enabled in One-Touch tab of spilled liquid. Download current drivers from card manufacturer's Web site. PCMCIA socket. Declared to be caused by customer abuse. Replace thermal pad if needed. 3-16...
Service Manual
Page 153
...the diagnostic test. When the HP logo appears, press F10 to run e-Diagtools. The tests are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). ...• Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows... so drivers can be in a predictable state during the tests. Press F2 to run the program, you want to view the Support Ticket. The notebook reboots...
...the diagnostic test. When the HP logo appears, press F10 to run e-Diagtools. The tests are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). ...• Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows... so drivers can be in a predictable state during the tests. Press F2 to run the program, you want to view the Support Ticket. The notebook reboots...
Windows XP SP1 on Compaq Evo Notebooks
Page 9
...diskettes or the Web. 17A8-0902A-WWEN SoftPaqs provide a distribution method for Deskpro and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include: • Compaq Support Software CD ...Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for Compaq commercial notebook, desktop, and workstation computers. Key drivers and utilities for driver and ROM updates and product software enhancements. The user interface is available ...
...diskettes or the Web. 17A8-0902A-WWEN SoftPaqs provide a distribution method for Deskpro and Armada computers are included on Compaq Evo Notebooks 9 Software Delivery Delivery methods for software updates available for Compaq commercial computers include: • Compaq Support Software CD ...Compaq Support Software CD The Compaq Support Software CD (SSCD) includes updated drivers and utilities for Compaq commercial notebook, desktop, and workstation computers. Key drivers and utilities for driver and ROM updates and product software enhancements. The user interface is available ...
Windows XP SP1 on Compaq Evo Notebooks
Page 10
...Pack if I change system drivers? Do I need to Service Pack 1? While a number of enhancements have been provided with SP1, these may not improve performance for all customers. No, unlike Windows NT you do not need to deploy SP1 based on Compaq Evo Notebooks 10 Frequently Asked Questions ...Should I upgrade to reinstall the service pack after changing system drivers or network protocols. References For the Windows XP Service Pack 1 FAQ from Microsoft, visit:...
...Pack if I change system drivers? Do I need to Service Pack 1? While a number of enhancements have been provided with SP1, these may not improve performance for all customers. No, unlike Windows NT you do not need to deploy SP1 based on Compaq Evo Notebooks 10 Frequently Asked Questions ...Should I upgrade to reinstall the service pack after changing system drivers or network protocols. References For the Windows XP Service Pack 1 FAQ from Microsoft, visit:...
Evo Notebook N600c Software Overview
Page 3
... Pentium III 850 MHz models Operating Systems Operating systems available for Evo N600c) 2.00 A 1.10 B 15KR-0901A-WWEN Table 1. Evo Notebook N600c Software Overview 3 Highlights Benefits of the new Evo™ Notebook N600c and N400c (850 MHz) preinstall image include: • New audio and video drivers for the ESS Allegro audio and ATI graphics chipset •...
... Pentium III 850 MHz models Operating Systems Operating systems available for Evo N600c) 2.00 A 1.10 B 15KR-0901A-WWEN Table 1. Evo Notebook N600c Software Overview 3 Highlights Benefits of the new Evo™ Notebook N600c and N400c (850 MHz) preinstall image include: • New audio and video drivers for the ESS Allegro audio and ATI graphics chipset •...
Evo Notebook N600c Software Overview
Page 4
Evo Notebook N600c Software Overview 4 Table 1. Windows 98 Software Component Version Comparison (continued) Software Component Compaq Armada Dock Driver Compaq DVD Solution Compaq Easy Access Buttons Software 32 Compaq Internet Favorites Compaq Knowledge Center Desktop/Portable Web Agents (Win32) Armada Family Preinstall-C 1.50 A 1.00 E 2....
Evo Notebook N600c Software Overview 4 Table 1. Windows 98 Software Component Version Comparison (continued) Software Component Compaq Armada Dock Driver Compaq DVD Solution Compaq Easy Access Buttons Software 32 Compaq Internet Favorites Compaq Knowledge Center Desktop/Portable Web Agents (Win32) Armada Family Preinstall-C 1.50 A 1.00 E 2....
Evo Notebook N600c Software Overview
Page 5
... supported by Windows NT 4.0 and do not function in the same manner as with Service Pack 6 (SP6) is required. Evo Notebook N600c Software Overview 5 Microsoft Windows NT Workstation 4.0 Microsoft Windows NT Workstation 4.0 with Windows 98. Windows NT 4.0 features and Compaq...Armada Family Preinstall-C 3Com Etherlink 3C905C 5.11 A 10/100 PCI NIC Allegro Audio Driver N/A Altiris Express Client 4.10 B Armada Netflex-3 Ethernet Drivers 2.00 A ATI Video Driver (NT 4.0) 4.00 A ATI Video M6 Driver N/A (Windows NT) CardWare 2.12 C (preloaded) Compaq Application Installer 1.00 A ...
... supported by Windows NT 4.0 and do not function in the same manner as with Service Pack 6 (SP6) is required. Evo Notebook N600c Software Overview 5 Microsoft Windows NT Workstation 4.0 Microsoft Windows NT Workstation 4.0 with Windows 98. Windows NT 4.0 features and Compaq...Armada Family Preinstall-C 3Com Etherlink 3C905C 5.11 A 10/100 PCI NIC Allegro Audio Driver N/A Altiris Express Client 4.10 B Armada Netflex-3 Ethernet Drivers 2.00 A ATI Video Driver (NT 4.0) 4.00 A ATI Video M6 Driver N/A (Windows NT) CardWare 2.12 C (preloaded) Compaq Application Installer 1.00 A ...