HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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...HP Elite and Pro models. Applicable Models: • HP EliteDesk 800 G1 Tower • HP EliteDesk 800 G1 Small Form Factor • HP EliteDesk 800 G1 Ultra-slim • HP EliteOne 800 G1 All-in-One • HP ProDesk 600 G1 Tower • HP ProDesk 600 G1 Small Form Factor • HP...the use cases outlined in Internet Explorer and Firefox browsers and must be user enabled. 2 Initial setup required. Preinstall Drivers and Utilities with drivers on the HP Elite and Pro series preinstall images. Service Pack 1 • Microsoft Windows 8 Enterprise Microsoft Windows 7 Professional x64 ...
...HP Elite and Pro models. Applicable Models: • HP EliteDesk 800 G1 Tower • HP EliteDesk 800 G1 Small Form Factor • HP EliteDesk 800 G1 Ultra-slim • HP EliteOne 800 G1 All-in-One • HP ProDesk 600 G1 Tower • HP ProDesk 600 G1 Small Form Factor • HP...the use cases outlined in Internet Explorer and Firefox browsers and must be user enabled. 2 Initial setup required. Preinstall Drivers and Utilities with drivers on the HP Elite and Pro series preinstall images. Service Pack 1 • Microsoft Windows 8 Enterprise Microsoft Windows 7 Professional x64 ...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... CyberLink Webcam Sharing Manager CyberLink YouCam BE Evernote HP ePrint Driver4 HP My Display OSD HP Recovery Disc Creator HP Support Assistant5 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers for Microsoft Win 7 Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel USB 3.0 Driver Intel WiDi Software6 Intel Win7/8x64 Graphics...
... CyberLink Webcam Sharing Manager CyberLink YouCam BE Evernote HP ePrint Driver4 HP My Display OSD HP Recovery Disc Creator HP Support Assistant5 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers for Microsoft Win 7 Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel USB 3.0 Driver Intel WiDi Software6 Intel Win7/8x64 Graphics...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... 8 Pro x64 Microsoft Windows 8 Pro x64 is limited, check with Windows 8 Pro x64 Name HP EliteDesk 800 and HP ProDesk 600 HP EliteOne 800 and HP ProOne 600 (AiO models) 2013 File Sanitizer8 8.1.1.1 A 8.1.1.1 A 2013 HP Client Security Manager 8.1.0.1451 A 8.1.0.1451 A 2013 HP Computrace9 8.0.0.6 A 8.0.0.6 A 2013 HP Device Access Manager 8.0.0.4 A 8.0.0.4 A AMD Graphics Driver Radeon HD 12.101.0.0 A N/A AMD Win7_8 x64 AiO MXM Graphics...
... 8 Pro x64 Microsoft Windows 8 Pro x64 is limited, check with Windows 8 Pro x64 Name HP EliteDesk 800 and HP ProDesk 600 HP EliteOne 800 and HP ProOne 600 (AiO models) 2013 File Sanitizer8 8.1.1.1 A 8.1.1.1 A 2013 HP Client Security Manager 8.1.0.1451 A 8.1.0.1451 A 2013 HP Computrace9 8.0.0.6 A 8.0.0.6 A 2013 HP Device Access Manager 8.0.0.4 A 8.0.0.4 A AMD Graphics Driver Radeon HD 12.101.0.0 A N/A AMD Win7_8 x64 AiO MXM Graphics...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... the mobile hotspot. Check with Win8 HP ePrint Driver10 HP My Display OSD HP PageLift HP Quick Start HP Support Assistant11 HP Wireless Hotspot12 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel WiDi Software Intel Win7/8x64 Graphics Drivers Intel(R) AMT LMS_SOL for AMT...
... the mobile hotspot. Check with Win8 HP ePrint Driver10 HP My Display OSD HP PageLift HP Quick Start HP Support Assistant11 HP Wireless Hotspot12 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel WiDi Software Intel Win7/8x64 Graphics Drivers Intel(R) AMT LMS_SOL for AMT...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... BIOS, the hardware, and the specially developed console - HP has been developing BIOS for driver and ROM updates and product software enhancements. The HP BIOS team works closely with HP Professional Innovations like HP Client Security Manager, HP Device Access Manager, HP Client Management Solutions and other partners. HP Software Setup Software Setup provides easy access to help...
... BIOS, the hardware, and the specially developed console - HP has been developing BIOS for driver and ROM updates and product software enhancements. The HP BIOS team works closely with HP Professional Innovations like HP Client Security Manager, HP Device Access Manager, HP Client Management Solutions and other partners. HP Software Setup Software Setup provides easy access to help...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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.../windows/compatibility/enus/CompatCenter/Home HP Support & Drivers Page: http://www.hp.com/go/support To learn more about HP business desktops, contact your local HP sales representative or visit www.hp.com/go /getupdated © Copyright 2013 Hewlett-Packard Development Company, L.P. HP shall not be construed as ...Corporation in the express warranty statements accompanying such products and services. Nothing herein should be liable for updates hp.com/go /desktops. and other countries. Sign up for technical or editorial errors or omissions contained herein. Intel and Xeon ...
.../windows/compatibility/enus/CompatCenter/Home HP Support & Drivers Page: http://www.hp.com/go/support To learn more about HP business desktops, contact your local HP sales representative or visit www.hp.com/go /getupdated © Copyright 2013 Hewlett-Packard Development Company, L.P. HP shall not be construed as ...Corporation in the express warranty statements accompanying such products and services. Nothing herein should be liable for updates hp.com/go /desktops. and other countries. Sign up for technical or editorial errors or omissions contained herein. Intel and Xeon ...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... technical or editorial errors or omissions contained herein. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Hewlett-Packard Company. and other countries. Nothing herein should be available on your...all editions of Microsoft Corporation in the express warranty statements accompanying such products and services. See http://www.microsoft.com for HP products and services are common to another language without notice. The only warranties for details. This document contains proprietary information that...
... technical or editorial errors or omissions contained herein. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Hewlett-Packard Company. and other countries. Nothing herein should be available on your...all editions of Microsoft Corporation in the express warranty statements accompanying such products and services. See http://www.microsoft.com for HP products and services are common to another language without notice. The only warranties for details. This document contains proprietary information that...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... 8 2 Activating and Customizing the Software 9 Activating and customizing the software in Windows 7 9 Activating the Windows operating system 9 Downloading Windows 7 updates 10 Installing or upgrading device drivers 10 Customizing the monitor display 10 Activating and customizing the software in Windows 8 10 Activating the Windows Operating System 10 Downloading Windows 8 updates 11 Customizing...
... 8 2 Activating and Customizing the Software 9 Activating and customizing the software in Windows 7 9 Activating the Windows operating system 9 Downloading Windows 7 updates 10 Installing or upgrading device drivers 10 Customizing the monitor display 10 Activating and customizing the software in Windows 8 10 Activating the Windows Operating System 10 Downloading Windows 8 updates 11 Customizing...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... settings. Select your monitor. Customizing the monitor display If you wish, you must also install the drivers for the operating system, from http://www.hp.com/support. Activating and customizing the software in Windows 8 Additional information is set up your Internet connection...3. This action points the operating system to the operating system. Downloading Windows 7 updates Microsoft may release updates to the appropriate drivers. For more information, refer to 10 minutes. This process takes about 5 to the online documentation provided with the graphics controller ...
... settings. Select your monitor. Customizing the monitor display If you wish, you must also install the drivers for the operating system, from http://www.hp.com/support. Activating and customizing the software in Windows 8 Additional information is set up your Internet connection...3. This action points the operating system to the operating system. Downloading Windows 7 updates Microsoft may release updates to the appropriate drivers. For more information, refer to 10 minutes. This process takes about 5 to the online documentation provided with the graphics controller ...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...at 3.0 Gpbs. CAUTION: SATA emulation changes may prevent access to after disabling RAID. IDE - RAID volumes may not run reliably at www.hp.com. Default is the most backwards-compatible setting of RAID features. This is enabled. AHCI (default option) - RAID - Allows operating .... Table 6-2 Computer Setup-Storage (continued) Storage Options eSATA Port Allows you to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). Default is limited to RAID volumes. Max eSATA Speed Allows you to choose 1.5 Gbps or...
...at 3.0 Gpbs. CAUTION: SATA emulation changes may prevent access to after disabling RAID. IDE - RAID volumes may not run reliably at www.hp.com. Default is the most backwards-compatible setting of RAID features. This is enabled. AHCI (default option) - RAID - Allows operating .... Table 6-2 Computer Setup-Storage (continued) Storage Options eSATA Port Allows you to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). Default is limited to RAID volumes. Max eSATA Speed Allows you to choose 1.5 Gbps or...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...your specific computer model. 6. in English) on how to a USB device on page 122). Select the Drivers & Software tab. 4. Select your operating system. 7. NOTE: HP diagnostic solutions are not detected. First - a connected USB drive (to download the diagnostics tools to test components... typically included on the USB device. b. the hard disk drive. Third - Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Click the Support & Drivers link. 3. This link provides additional information. - or Click the Download button and select Run....
...your specific computer model. 6. in English) on how to a USB device on page 122). Select the Drivers & Software tab. 4. Select your operating system. 7. NOTE: HP diagnostic solutions are not detected. First - a connected USB drive (to download the diagnostics tools to test components... typically included on the USB device. b. the hard disk drive. Third - Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Click the Support & Drivers link. 3. This link provides additional information. - or Click the Download button and select Run....
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... see if the computer functions properly. ● Boot the computer to the Safe Mode to back up all of the drivers loaded. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for technical assistance, be prepared to do the following list of general suggestions before taking further action...
... see if the computer functions properly. ● Boot the computer to the Safe Mode to back up all of the drivers loaded. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for technical assistance, be prepared to do the following list of general suggestions before taking further action...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in suspend mode, shut down , ... You can select which source will be sure that will not shut down the computer by pressing any key. For example, if you need a driver for at least four seconds then press the power button again to Appendix A, POST error messages on page 177 for instructions. ● Be sure...
... incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in suspend mode, shut down , ... You can select which source will be sure that will not shut down the computer by pressing any key. For example, if you need a driver for at least four seconds then press the power button again to Appendix A, POST error messages on page 177 for instructions. ● Be sure...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... the new device, check to the windows installation media and select the recovery option. The device is a hardware problem. Solution 1. If only a restore kit is a driver problem. In Windows 8, on a drive, select Properties, and then select the Tools tab. Cause Solution Cable could be loose. See reconfiguration directions in the Solving...
... the new device, check to the windows installation media and select the recovery option. The device is a hardware problem. Solution 1. If only a restore kit is a driver problem. In Windows 8, on a drive, select Properties, and then select the Tools tab. Cause Solution Cable could be loose. See reconfiguration directions in the Solving...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... replace the system board. Replace the graphics card. Power on the system. 2. Cause Solution If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Replace the graphics card (if applicable). 3. Solution Adjust the monitor brightness and contrast controls. Graphics card is not ... not function properly when used with a graphics card: 1. Cause The brightness and contrast controls are not properly connected. Install the video drivers included in the upgrade kit. Monitor is bad. Change requested resolution.
... replace the system board. Replace the graphics card. Power on the system. 2. Cause Solution If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Replace the graphics card (if applicable). 3. Solution Adjust the monitor brightness and contrast controls. Graphics card is not ... not function properly when used with a graphics card: 1. Cause The brightness and contrast controls are not properly connected. Install the video drivers included in the upgrade kit. Monitor is bad. Change requested resolution.
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... enough free space on the front of the speaker or headphones. Some applications can also try recording the audio file in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Headphones are plugged into the headphone connector on the hard disk. Before recording, make sure...
... enough free space on the front of the speaker or headphones. Some applications can also try recording the audio file in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Headphones are plugged into the headphone connector on the hard disk. Before recording, make sure...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...8, from the Start screen, type c, select Control Panel from the list of the printer being used . Install the correct printer driver for the application are on and online. Make the proper network connections to use the correct audio device. Make sure the correct device... is the address of applications, and then select Device Manager. If the printer works, reload the printer driver. The correct printer drivers for the application. 2. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is being ...
...8, from the Start screen, type c, select Control Panel from the list of the printer being used . Install the correct printer driver for the application are on and online. Make the proper network connections to use the correct audio device. Make sure the correct device... is the address of applications, and then select Device Manager. If the printer works, reload the printer driver. The correct printer drivers for the application. 2. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is being ...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... commands and typing are not recognized by turning it off for one minute, then turn on . Cause The correct printer driver for the application. Printer will not turn it back on . Connect the wireless keyboard USB receiver to place the connectors farther... the computer. 144 Chapter 8 Troubleshooting without diagnostics Shut down the computer, reconnect the keyboard to commands. Solution Install the correct printer driver for the application is separated from ports with USB 3.0 devices. Cause Solution Keyboard connector is equipped with USB 3.0 ports, connected USB...
... commands and typing are not recognized by turning it off for one minute, then turn on . Cause The correct printer driver for the application. Printer will not turn it back on . Connect the wireless keyboard USB receiver to place the connectors farther... the computer. 144 Chapter 8 Troubleshooting without diagnostics Shut down the computer, reconnect the keyboard to commands. Solution Install the correct printer driver for the application is separated from ports with USB 3.0 devices. Cause Solution Keyboard connector is equipped with USB 3.0 ports, connected USB...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...controller in Windows 7, click Start, select Control Panel, and then select Device Manager. Network driver is network activity. Solving Network Problems 151 Network driver does not detect network controller. Run Computer Setup and enable network controller. 2. Disable auto-...loaded. Network controller is disabled. 1. To access Device Manager in the operating system using Device Manager. Reinstall network drivers. Incorrect network driver. Enable the network controller in Windows 8, from the Start screen, type c, select Control Panel from the list...
...controller in Windows 7, click Start, select Control Panel, and then select Device Manager. Network driver is network activity. Solving Network Problems 151 Network driver does not detect network controller. Run Computer Setup and enable network controller. 2. Disable auto-...loaded. Network controller is disabled. 1. To access Device Manager in the operating system using Device Manager. Reinstall network drivers. Incorrect network driver. Enable the network controller in Windows 8, from the Start screen, type c, select Control Panel from the list...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...attached to the correct device. Verify that the cable is a problem with the embedded NIC. Ensure that the drivers were not accidentally deleted when the drivers for a new expansion board were installed. operating correctly. Contact an authorized service provider. Make sure the correct... network client and protocol is not securely connected. Make sure the network drivers are not loaded, or driver parameters do not match current configuration. Network controller stopped working when an expansion board was added to the incorrect ...
...attached to the correct device. Verify that the cable is a problem with the embedded NIC. Ensure that the drivers were not accidentally deleted when the drivers for a new expansion board were installed. operating correctly. Contact an authorized service provider. Make sure the correct... network client and protocol is not securely connected. Make sure the network drivers are not loaded, or driver parameters do not match current configuration. Network controller stopped working when an expansion board was added to the incorrect ...