HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... Premium - Initial setup required. Preinstall Drivers and Utilities with drivers on select HP Elite and Pro models. For the use cases outlined in Internet Explorer and Firefox browsers and must be user enabled. 2 Version availability can vary by HP with Windows 7 Professional x64 Name HP EliteDesk 800 and HP ProDesk 600 HP EliteOne 800 and HP ProOne 600 (AiO models) 2013...
... Premium - Initial setup required. Preinstall Drivers and Utilities with drivers on select HP Elite and Pro models. For the use cases outlined in Internet Explorer and Firefox browsers and must be user enabled. 2 Version availability can vary by HP with Windows 7 Professional x64 Name HP EliteDesk 800 and HP ProDesk 600 HP EliteOne 800 and HP ProOne 600 (AiO models) 2013...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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...| Product, solution, or service 2013 HP Computrace3 2013 HP Device Access Manager 2013 MS Win7 64 CU - SP1 Adobe Flash Player AMD Win7_8 x64 AiO MXM Graphics Driver AMD Graphics Driver Radeon HD Win7 64bit AMD Win7_8 x64 Graphics Driver Application Installer Bing Search for IE10 CyberLink...YouCam BE Evernote HP ePrint Driver4 HP My Display OSD HP Recovery Disc Creator HP Support Assistant5 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers for Microsoft Win 7 Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel USB 3.0 Driver Intel WiDi Software6...
...| Product, solution, or service 2013 HP Computrace3 2013 HP Device Access Manager 2013 MS Win7 64 CU - SP1 Adobe Flash Player AMD Win7_8 x64 AiO MXM Graphics Driver AMD Graphics Driver Radeon HD Win7 64bit AMD Win7_8 x64 Graphics Driver Application Installer Bing Search for IE10 CyberLink...YouCam BE Evernote HP ePrint Driver4 HP My Display OSD HP Recovery Disc Creator HP Support Assistant5 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers for Microsoft Win 7 Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel USB 3.0 Driver Intel WiDi Software6...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... 8 Pro x64 Microsoft Windows 8 Pro x64 is limited, check with Windows 8 Pro x64 Name HP EliteDesk 800 and HP ProDesk 600 HP EliteOne 800 and HP ProOne 600 (AiO models) 2013 File Sanitizer8 8.1.1.1 A 8.1.1.1 A 2013 HP Client Security Manager 8.1.0.1451 A 8.1.0.1451 A 2013 HP Computrace9 8.0.0.6 A 8.0.0.6 A 2013 HP Device Access Manager 8.0.0.4 A 8.0.0.4 A AMD Graphics Driver Radeon HD 12.101.0.0 A N/A AMD Win7_8 x64 AiO MXM Graphics...
... 8 Pro x64 Microsoft Windows 8 Pro x64 is limited, check with Windows 8 Pro x64 Name HP EliteDesk 800 and HP ProDesk 600 HP EliteOne 800 and HP ProOne 600 (AiO models) 2013 File Sanitizer8 8.1.1.1 A 8.1.1.1 A 2013 HP Client Security Manager 8.1.0.1451 A 8.1.0.1451 A 2013 HP Computrace9 8.0.0.6 A 8.0.0.6 A 2013 HP Device Access Manager 8.0.0.4 A 8.0.0.4 A AMD Graphics Driver Radeon HD 12.101.0.0 A N/A AMD Win7_8 x64 AiO MXM Graphics...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... for details. 5 Check with Win8 HP ePrint Driver10 HP My Display OSD HP PageLift HP Quick Start HP Support Assistant11 HP Wireless Hotspot12 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel WiDi Software Intel Win7/8x64 Graphics Drivers Intel(R) AMT LMS_SOL for AMT 9.xx...
... for details. 5 Check with Win8 HP ePrint Driver10 HP My Display OSD HP PageLift HP Quick Start HP Support Assistant11 HP Wireless Hotspot12 Intel Chipset Support for Lynx Point (8 Series) Intel I217 NIC Drivers Intel My WiFi and Wireless LAN Driver Intel Rapid Storage Technology Driver Intel WiDi Software Intel Win7/8x64 Graphics Drivers Intel(R) AMT LMS_SOL for AMT 9.xx...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... to customer needs. For more than simply installing third-party software on HP Business Notebooks and Desktops, HP works with HP Professional Innovations like HP Client Security Manager, HP Device Access Manager, HP Client Management Solutions and other partners. HP worldwide website and Download Facility Individual drivers and utilities can significantly reduce the amount of SoftPaqs, from the...
... to customer needs. For more than simply installing third-party software on HP Business Notebooks and Desktops, HP works with HP Professional Innovations like HP Client Security Manager, HP Device Access Manager, HP Client Management Solutions and other partners. HP worldwide website and Download Facility Individual drivers and utilities can significantly reduce the amount of SoftPaqs, from the...
HP Elite and Pro 600 G1 series Preinstalled Software Overview - Technical white paper
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... of Intel Corporation in the express warranty statements accompanying such products and services. and other countries. Sign up for updates hp.com/go /desktops. The information contained herein is a trademark of Adobe Systems Incorporated. registered trademarks of Advanced Micro Devices...without notice. To help us /windows/compatibility/enus/CompatCenter/Home HP Support & Drivers Page: http://www.hp.com/go/support To learn more about HP business desktops, contact your local HP sales representative or visit www.hp.com/go /getupdated © Copyright 2013 Hewlett-Packard Development ...
... of Intel Corporation in the express warranty statements accompanying such products and services. and other countries. Sign up for updates hp.com/go /desktops. The information contained herein is a trademark of Adobe Systems Incorporated. registered trademarks of Advanced Micro Devices...without notice. To help us /windows/compatibility/enus/CompatCenter/Home HP Support & Drivers Page: http://www.hp.com/go/support To learn more about HP business desktops, contact your local HP sales representative or visit www.hp.com/go /getupdated © Copyright 2013 Hewlett-Packard Development ...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... herein should be available on your computer. See http://www.microsoft.com for technical or editorial errors or omissions contained herein. HP shall not be photocopied, reproduced, or translated to most models. This document contains proprietary information that are set forth in all...not be construed as constituting an additional warranty. No part of this document may require upgraded and/or separately purchased hardware, drivers, and/or software to change without the prior written consent of Microsoft Corporation in the U.S. The information contained herein is protected...
... herein should be available on your computer. See http://www.microsoft.com for technical or editorial errors or omissions contained herein. HP shall not be photocopied, reproduced, or translated to most models. This document contains proprietary information that are set forth in all...not be construed as constituting an additional warranty. No part of this document may require upgraded and/or separately purchased hardware, drivers, and/or software to change without the prior written consent of Microsoft Corporation in the U.S. The information contained herein is protected...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... 8 2 Activating and Customizing the Software 9 Activating and customizing the software in Windows 7 9 Activating the Windows operating system 9 Downloading Windows 7 updates 10 Installing or upgrading device drivers 10 Customizing the monitor display 10 Activating and customizing the software in Windows 8 10 Activating the Windows Operating System 10 Downloading Windows 8 updates 11 Customizing...
... 8 2 Activating and Customizing the Software 9 Activating and customizing the software in Windows 7 9 Activating the Windows operating system 9 Downloading Windows 7 updates 10 Installing or upgrading device drivers 10 Customizing the monitor display 10 Activating and customizing the software in Windows 8 10 Activating the Windows Operating System 10 Downloading Windows 8 updates 11 Customizing...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...software for the i386 directory, replace the path specification with your monitor. Downloading Windows 7 updates Microsoft may release updates to the appropriate drivers. To help after the operating system installation is set up and activated automatically. NOTE: Be sure there is available in the dialog...controller utility or the documentation that came with C:\i386, or use the Browse button in online help keep the computer running optimally, HP recommends checking for each of the unit and above the monitor to permit the required airflow. In Windows 7, if prompted for the...
...software for the i386 directory, replace the path specification with your monitor. Downloading Windows 7 updates Microsoft may release updates to the appropriate drivers. To help after the operating system installation is set up and activated automatically. NOTE: Be sure there is available in the dialog...controller utility or the documentation that came with C:\i386, or use the Browse button in online help keep the computer running optimally, HP recommends checking for each of the unit and above the monitor to permit the required airflow. In Windows 7, if prompted for the...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...options: IDE, RAID, and AHCI (default). AHCI (default option) - Allows operating systems with the RAID device driver loaded in IDE mode. NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot the system from removable media. CAUTION: Consult your eSATA drive and cable...of RAID features. IDE - RAID - Default is enabled. Some drive and cable combinations may not run reliably at www.hp.com. Use this mode with AHCI device drivers loaded to take advantage of the three options. Max eSATA Speed Allows you attempt to boot from a RAID/ AHCI volume...
...options: IDE, RAID, and AHCI (default). AHCI (default option) - Allows operating systems with the RAID device driver loaded in IDE mode. NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot the system from removable media. CAUTION: Consult your eSATA drive and cable...of RAID features. IDE - RAID - Default is enabled. Some drive and cable combinations may not run reliably at www.hp.com. Use this mode with AHCI device drivers loaded to take advantage of the three options. Max eSATA Speed Allows you attempt to boot from a RAID/ AHCI volume...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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Click the Support & Drivers link. 3. Select your specific computer model. 6. Enter the product name in English) on how to test components typically included on HP products. This link provides additional information. - They may not diagnose all third-party accessories that...in the BIOS, a core set of diagnostics (for the system diagnostics: a. b. Second - the hard disk drive. Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Select the Drivers & Software tab. 4. First - Third - Go to a USB device 1. Select your operating system. 7. or Click the...
Click the Support & Drivers link. 3. Select your specific computer model. 6. Enter the product name in English) on how to test components typically included on HP products. This link provides additional information. - They may not diagnose all third-party accessories that...in the BIOS, a core set of diagnostics (for the system diagnostics: a. b. Second - the hard disk drive. Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Select the Drivers & Software tab. 4. First - Third - Go to a USB device 1. Select your operating system. 7. or Click the...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... select switch (some models) is set to the appropriate voltage for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it will erase all data on . 124 Chapter 8 Troubleshooting without all data files before running ... use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful hints on page 124 in front of the drivers loaded. ● If you recently installed new software, uninstall the software and see if the ...
... select switch (some models) is set to the appropriate voltage for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it will erase all data on . 124 Chapter 8 Troubleshooting without all data files before running ... use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful hints on page 124 in front of the drivers loaded. ● If you recently installed new software, uninstall the software and see if the ...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...keyboard or pressing the power button. See Solving Hardware Installation Problems on page 147 for instructions. ● Be sure that will help you need a driver for more information. ● Turn up the brightness and contrast controls of the computer to see if it is always voltage applied to the system... board. Refer to Appendix A, POST error messages on page 177 for that model printer. ● Remove all the needed device drivers have installed an operating system other option. ● Check the Power LED on the front of the monitor if the monitor is set to power...
...keyboard or pressing the power button. See Solving Hardware Installation Problems on page 147 for instructions. ● Be sure that will help you need a driver for more information. ● Turn up the brightness and contrast controls of the computer to see if it is always voltage applied to the system... board. Refer to Appendix A, POST error messages on page 177 for that model printer. ● Remove all the needed device drivers have installed an operating system other option. ● Check the Power LED on the front of the monitor if the monitor is set to power...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... bootable media and restart the computer. 2. Disk transaction problem. Under Error-checking click Check Now. Run the Computer Setup utility and ensure Device Available is a driver problem. Run Computer Setup and increase the POST Delay in Computer Setup. Solution 1. Cause Solution Cable could be loose. If this is a problem with a file...
... bootable media and restart the computer. 2. Disk transaction problem. Under Error-checking click Check Now. Run the Computer Setup utility and ensure Device Available is a driver problem. Run Computer Setup and increase the POST Delay in Computer Setup. Solution 1. Cause Solution Cable could be loose. If this is a problem with a file...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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Check that the graphics cable is being used with energy saver features enabled. Install the video drivers included in the upgrade kit. Replace the graphics card (if applicable). 3. Cables are not set . Change requested resolution. Replace the graphics card. For systems with ... but LEDs continue flashing.) Cause Solution Pre-video graphics error. Replace the system board. Cause Solution If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Monitor is bad. Power on the system. 2.
Check that the graphics cable is being used with energy saver features enabled. Install the video drivers included in the upgrade kit. Replace the graphics card (if applicable). 3. Cables are not set . Change requested resolution. Replace the graphics card. For systems with ... but LEDs continue flashing.) Cause Solution Pre-video graphics error. Replace the system board. Cause Solution If the graphics controller was upgraded, the correct graphics drivers may not be set properly. Monitor is bad. Power on the system. 2.
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... may be locked up while recording audio. Cause Headphones are plugged into the headphone connector on the hard disk. Line-in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Solution Jack has been reconfigured in jack is expected. jack or set the jack to...
... may be locked up while recording audio. Cause Headphones are plugged into the headphone connector on the hard disk. Line-in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Solution Jack has been reconfigured in jack is expected. jack or set the jack to...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...printer port] where [printer port] is being used. Make the proper network connections to use the correct audio device. Install the correct printer driver for the application are on a network, you encounter printer problems, see the documentation that came with the printer and to the common causes ... Start screen, type c, select Control Panel from the list of the printer being used. The correct printer drivers for the application. 2. If the printer works, reload the printer driver. There is no sound or sound volume is used. To access Device Manager in Windows 7, click Start,...
...printer port] where [printer port] is being used. Make the proper network connections to use the correct audio device. Install the correct printer driver for the application are on a network, you encounter printer problems, see the documentation that came with the printer and to the common causes ... Start screen, type c, select Control Panel from the list of the printer being used. The correct printer drivers for the application. 2. If the printer works, reload the printer driver. There is no sound or sound volume is used. To access Device Manager in Windows 7, click Start,...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... you may not be overloaded. Cause The cables may have to a USB 2.0 port that came with the wireless keyboard USB receiver. Cause The correct printer driver for the application is separated from ports with USB 3.0 devices. Printer prints garbled information. Printer will not print. Solution Install the correct printer...
... you may not be overloaded. Cause The cables may have to a USB 2.0 port that came with the wireless keyboard USB receiver. Cause The correct printer driver for the application is separated from ports with USB 3.0 devices. Printer prints garbled information. Printer will not print. Solution Install the correct printer...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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...c, select Control Panel from the list of applications, and then select Device Manager. Solving Network Problems 151 Incorrect network driver. Reinstall network drivers. NOTE: The network status light is supposed to flash when there is disabled. 1. To access Device Manager in Windows... Device Manager. To access Device Manager in the operating system using Device Manager. System cannot autosense the network. Network driver does not detect network controller. Check cabling and network equipment for link status. Enable the network controller in Windows ...
...c, select Control Panel from the list of applications, and then select Device Manager. Solving Network Problems 151 Incorrect network driver. Reinstall network drivers. NOTE: The network status light is supposed to flash when there is disabled. 1. To access Device Manager in Windows... Device Manager. To access Device Manager in the operating system using Device Manager. System cannot autosense the network. Network driver does not detect network controller. Check cabling and network equipment for link status. Enable the network controller in Windows ...
Maintenance & Service Guide HP EliteOne 800 G1 All-in-One
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... is not securely connected. To access Control Panel in Windows 7, click Start, and then select Control Panel. The network controller requires drivers. There is a problem with the embedded NIC. To access Control Panel in Windows 8, from the Start screen, type c, and ... interrupt is securely attached to the correct connector. Diagnostics reports a failure. Ensure that the other end are not loaded, or driver parameters do not match current configuration. Contact an authorized service provider. Diagnostics passes, but the computer does not communicate with an...
... is not securely connected. To access Control Panel in Windows 7, click Start, and then select Control Panel. The network controller requires drivers. There is a problem with the embedded NIC. To access Control Panel in Windows 8, from the Start screen, type c, and ... interrupt is securely attached to the correct connector. Diagnostics reports a failure. Ensure that the other end are not loaded, or driver parameters do not match current configuration. Contact an authorized service provider. Diagnostics passes, but the computer does not communicate with an...