EX475 Drive Lights Off - HP MediaSmart Server 512 MB RAM

EX475 Drive Lights Off

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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 5
... purple before the HP MediaSmart Server software is one light bar for additional information on . USB port Plug up to four USB 2.0 or later disk drives into the USB ports to the network via a router or switch. The HP MediaSmart Server at a Glance (front) See the online User's Guide for each internal hard drive in the HP MediaSmart Server. • Purple - There...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 11
Getting Started 9 For any difficulties, see "Troubleshooting" in this guide. Check Lights The lights on the front of the HP MediaSmart Server indicate the status of the server. After the HP MediaSmart Server startup completes and prior to the first software installation, the indicator lights show: • Hard drives-solid purple • Network-solid blue • Health-solid purple After you complete the software installation as described later in this chapter, all lights should be solid blue.
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 39
... task tray. • Red indicator Health tab. Table 1: Common Troubleshooting tips for the Server Question/Issue Probable Cause Answer/Resolution What to restart. A purple light bar • indicates that a hard drive has been installed, but has • not been initialized. Why is the hard drive light-bar purple? on . It occurs in data loss. The...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 46
.... Health Indicator Codes The Tables below are a breakdown of server has boot source. System drive failed to replace the system hard drive. See Windows Home Server Console for the system drive (the lowest light-bar) is also red, you need to boot. Contact HP Support at http://www.hp.com/support. Shut down and repeat. 44 Chapter 5 To...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 5
... Remote access 6-33 How to map and disconnect a drive letter 6-34 Chapter 7: Troubleshooting HP MediaSmart Server troubleshooting tips: 7-1 What to do if the server is unresponsive 7-2 Power-on indicator is off 7-3 Why is the hard drive light-bar purple? 7-3 Why is the hard drive light-bar red? 7-3 Why is the server's health indicator light red? 7-4 Computer Recovery 7-5 What to do about...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 17
... software is set to "Learn" new programs. After the HP MediaSmart Server software is the hard drive light-bar purple? on the front of the HP MediaSmart Server indicate the status of the server. After the HP MediaSmart Server startup completes and prior to the first software installation, the indicator lights show: • Hard drives-solid purple • Network-solid blue • Health-solid...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 84
...press down the lever to an expansion bay and then initialize the drive so it becomes part of the server. Important: Do not remove the bottom drive. To add a SATA drive to an expansion bay 1 Determine which expansion bay to use: ƒ The light-bar for an empty expansion bay is off. ƒ Add... the new hard drive to the lowest available expansion bay. 2 Open the ...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 87
... been installed, but has not been initialized. 13 Add the drive to a USB port and then initialize the drive so it becomes part of the HP MediaSmart Server's four USB ports. This indicates that within a few seconds the light-bar for the new hard drive turns purple . Figure 31: Closing the handle 11 Close the door on...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 90
... door on page 6-16. in the HP MediaSmart Server. To remove a hard drive from an expansion bay 1 Be sure that the drive has been properly removed from the server's storage on to remove a hard drive from the server's total storage. This indicates that the light-bar for the hard drive you must remove the drive from an expansion bay in the...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 100
...indicator light is initially purple and then blinks blue and red. 8 Perform a Factory Reset to view, add, and delete photos and videos. See Using Server Recovery and Factory Reset on " device, which comes in handy for accessing files any time your server from intruders The HP MediaSmart Server is... a hardware device or software program that unauthorized users can allow visitors to initiate the drive. Securing your network users need or want to your network from hackers ...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 115
... page 7-3 Why is the hard drive light-bar red? on page 7-3 Why is the server's health indicator light red? on page 7-3 Why is off on page 7-5 Troubleshooting 7-1 on page 7-34 » What value does TZO domain names provide beyond the Microsoft Live option: HP MediaSmart Server troubleshooting tips: In this chapter » HP MediaSmart Server troubleshooting tips: on page 7-1 »...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 117
... switched on . Why is the hard drive light-bar purple? It occurs in the following : • That a hard drive has failed and must be replaced. See Removing a hard drive from the drive bay. Power-on indicator is off The server is not powered on . A purple light bar indicates that a hard drive has been installed, but has not been...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 118
... computers the Windows Home Server icon is the server's health indicator light red? on the Windows Home Server Console Network Health For information on replacing a hard drive, see Installing an internal SATA drive on the task tray, which indicates the computer cannot contact Windows Home Server. To get more information about the failure, the HP MediaSmart Server provides additional error...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 129
... Service code. Contact HP Support at http:// www.hp.com/support. 1 blue, 5 red Multiple boot failure. If the light-bar for error condition. 1 blue, 2 red System drive failed to replace the system hard drive. Figure 64: Location of server has boot source. 1 blue, 4 red Recovery mode failed. Console for the system drive (the lowest light-bar) is also...

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We have the following 4 documents available for the HP EX475:
  • HP EX470, EX475 MediaSmart Server - User's Guide
  • HP MediaSmart Server - Installation and Troubleshooting Guide
  • HP EX470, EX475 MediaSmart Server - Setup Poster (back)
  • HP EX470, EX475 MediaSmart Server - Setup Poster (front)
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