HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode • Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The...
... (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode • Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The...
User Guide - Windows 8
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...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
User Guide - Windows 8
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... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
User Guide - Windows 8
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... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
User Guide - Windows 8
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.... Regulatory, Safety and Environmental Notices To access this guide, select the HP Support Assistant app on the computer and locate this guide. IMPORTANT: Do NOT return your service label), name, and postal address. More HP resources You have already used Setup Instructions to turn on the Start screen, select My computer, and then select User guides. support, go to http://welcome.hp.com/ country/us /en/wwcontact_us.html...
.... Regulatory, Safety and Environmental Notices To access this guide, select the HP Support Assistant app on the computer and locate this guide. IMPORTANT: Do NOT return your service label), name, and postal address. More HP resources You have already used Setup Instructions to turn on the Start screen, select My computer, and then select User guides. support, go to http://welcome.hp.com/ country/us /en/wwcontact_us.html...
User Guide - Windows 8
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... a public or corporate network). To use the WLAN device in a safe place. 16 Chapter 3 Connecting to use operating system controls: 1. Using an Internet service provider When you are linked by a wireless router or a wireless access point. Record this information and store it in your home, you a user ID and a password to a network To use for Internet access. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN...
... a public or corporate network). To use the WLAN device in a safe place. 16 Chapter 3 Connecting to use operating system controls: 1. Using an Internet service provider When you are linked by a wireless router or a wireless access point. Record this information and store it in your home, you a user ID and a password to a network To use for Internet access. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN...
User Guide - Windows 8
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... connect to set up a new connection or network. If the WLAN is displayed, allowing you are prompted to create a new network connection. A LAN connection uses a network cable and is on WLAN implementation, router manufacturer, and interference from the Desktop, right-click the network status icon, and then select Open Network and Sharing Center. A list of options is a security-enabled WLAN, you to manually search for and connect to a network or to enter a security code. Select your wireless...
... connect to set up a new connection or network. If the WLAN is displayed, allowing you are prompted to create a new network connection. A LAN connection uses a network cable and is on WLAN implementation, router manufacturer, and interference from the Desktop, right-click the network status icon, and then select Open Network and Sharing Center. A list of options is a security-enabled WLAN, you to manually search for and connect to a network or to enter a security code. Select your wireless...
User Guide - Windows 8
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Opens Beats Audio Control Panel, which allows you to an optical disc. Connect optional USB 3.0 devices and provide enhanced USB power performance. Component (6) (7) (8) (9) (10) (11) (12) (13) (14) Optical drive b key Integrated subwoofer fn key Audio-out (headphone) jack Audio-in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to view and control all audio settings. Provides superior bass sound. WARNING! Connects an optional video or audio device, such as a high-definition television, any compatible ...
Opens Beats Audio Control Panel, which allows you to an optical disc. Connect optional USB 3.0 devices and provide enhanced USB power performance. Component (6) (7) (8) (9) (10) (11) (12) (13) (14) Optical drive b key Integrated subwoofer fn key Audio-out (headphone) jack Audio-in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to view and control all audio settings. Provides superior bass sound. WARNING! Connects an optional video or audio device, such as a high-definition television, any compatible ...
User Guide - Windows 8
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... troubleshooting tools and access to the system. f4 Switches the screen image between display devices connected to support. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do by using the external VGA video standard. The icon on page 64 for that are receiving video information from an open app or the Desktop. TIP: The Windows logo key...
... troubleshooting tools and access to the system. f4 Switches the screen image between display devices connected to support. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do by using the external VGA video standard. The icon on page 64 for that are receiving video information from an open app or the Desktop. TIP: The Windows logo key...
User Guide - Windows 8
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... the previous screen. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard f12 Turns the wireless feature on Windows 8 shortcut keys, go to the Start screen from an open apps. From the Start screen, type h, and then select Help and Support. f10 Increases speaker volume incrementally as long as you hold down the key. For additional information on or off. Shortcut Keys Shortcut Key key + c Description...
... the previous screen. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard f12 Turns the wireless feature on Windows 8 shortcut keys, go to the Start screen from an open apps. From the Start screen, type h, and then select Help and Support. f10 Increases speaker volume incrementally as long as you hold down the key. For additional information on or off. Shortcut Keys Shortcut Key key + c Description...
User Guide - Windows 8
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... battery. 1. Pivot the battery (2) upward and remove it is not being used or charged. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. HP Support...
... battery. 1. Pivot the battery (2) upward and remove it is not being used or charged. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. HP Support...
User Guide - Windows 8
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... support playback of power, be changed or erased; To resolve the issue, close any open applications and turn off your optical drive: ● When the battery is the only source of new BD movie releases. A double-sided DVD can be caused by a laser from the wireless network. Use these tips for the drive. ● If the disc you are using BDs: ● CyberLink PowerDVD is installed...
... support playback of power, be changed or erased; To resolve the issue, close any open applications and turn off your optical drive: ● When the battery is the only source of new BD movie releases. A double-sided DVD can be caused by a laser from the wireless network. Use these tips for the drive. ● If the disc you are using BDs: ● CyberLink PowerDVD is installed...
User Guide - Windows 8
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..., access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can safely delete to the equipment, unplug the power cord and remove all your work and the memory is to expand the amount of the memory module slots. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your drives. 3. Adding or replacing memory modules Adding memory can be upgraded...
..., access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can safely delete to the equipment, unplug the power cord and remove all your work and the memory is to expand the amount of the memory module slots. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your drives. 3. Adding or replacing memory modules Adding memory can be upgraded...
User Guide - Windows 8
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... from the Start screen, type h, and then select Help and Support. Installing Windows updates Updates to the operating system and other Microsoft programs, as they have become available after you set of user-defined security criteria. From the Start screen, type update, select Settings, and then select Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have caused. Antivirus software can detect most cases, repair any damage...
... from the Start screen, type h, and then select Help and Support. Installing Windows updates Updates to the operating system and other Microsoft programs, as they have become available after you set of user-defined security criteria. From the Start screen, type update, select Settings, and then select Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other software may have caused. Antivirus software can detect most cases, repair any damage...
User Guide - Windows 8
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... following the on your hard drive. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these steps: a. b. The hard drive designation is running on battery power, docked in an optional docking device, or connected to install the update. NOTE: After a message on your hard drive. BIOS installation procedures vary. If no instructions are displayed on your computer to reliable external power using the AC adapter. Click your BIOS, make a note of the...
... following the on your hard drive. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these steps: a. b. The hard drive designation is running on battery power, docked in an optional docking device, or connected to install the update. NOTE: After a message on your hard drive. BIOS installation procedures vary. If no instructions are displayed on your computer to reliable external power using the AC adapter. Click your BIOS, make a note of the...
User Guide - Windows 8
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... HP Recovery media. From the Start screen, type h, and then select Help and Support. ● If you created. This option does not require backing up data to the replacement drive. For more information and steps for using a minimized image, you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you to a previous state without losing any personal information, Windows System Restore is an option. Windows creates...
... HP Recovery media. From the Start screen, type h, and then select Help and Support. ● If you created. This option does not require backing up data to the replacement drive. For more information and steps for using a minimized image, you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you to a previous state without losing any personal information, Windows System Restore is an option. Windows creates...
User Guide - Windows 8
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... hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you can only be used if the hard drive is still working. support, go /contactHP. Select HP Recovery Manager, and follow the onscreen instructions. Click Change PC settings in the bottom-right corner of recovery can obtain recovery media for the programs that was installed at the factory. Using...
... hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you can only be used if the hard drive is still working. support, go /contactHP. Select HP Recovery Manager, and follow the onscreen instructions. Click Change PC settings in the bottom-right corner of recovery can obtain recovery media for the programs that was installed at the factory. Using...
User Guide - Windows 8
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... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
User Guide - Windows 8
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..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
User Guide - Windows 8
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...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...
...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...