HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
... ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... YES Does the drive fail the Diagnostic test? YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to Take Document any important data...
... YES Does the drive fail the Diagnostic test? YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to Take Document any important data...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...your product Software & Drivers download page to fail. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for...There are new firmware updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01443317& jumpid=...
...your product Software & Drivers download page to fail. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for...There are new firmware updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01443317& jumpid=...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...(AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology.... To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate...
...(AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology.... To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...schemes) in the mounting bracket correctly. Depending on Products with Older Operating Systems It is being used 512-byte sectors; Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to align logical sectors (OS) ... integrated SMART health monitoring into our management console portfolio. HP CMI - To address this sector size is secured in the Control Panel to permit the hard drive to have the latest BIOS, firmware, and driver enhancements for your computer. Hard Drive Mounting Bracket Be sure ...
...schemes) in the mounting bracket correctly. Depending on Products with Older Operating Systems It is being used 512-byte sectors; Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to align logical sectors (OS) ... integrated SMART health monitoring into our management console portfolio. HP CMI - To address this sector size is secured in the Control Panel to permit the hard drive to have the latest BIOS, firmware, and driver enhancements for your computer. Hard Drive Mounting Bracket Be sure ...
User Guide - Windows 8
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...(select models only 64 Using Disk Defragmenter 64 Using Disk Cleanup ...65 Adding or replacing memory modules 65 Updating programs and drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with ... software ...74 Using antivirus software ...74 Using firewall software ...74 Installing software updates ...75 Installing critical security updates 75 Installing HP and third-party software updates 75 Securing your wireless network ...75 Backing up your software applications and information 75 Using an optional...
...(select models only 64 Using Disk Defragmenter 64 Using Disk Cleanup ...65 Adding or replacing memory modules 65 Updating programs and drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with ... software ...74 Using antivirus software ...74 Using firewall software ...74 Installing software updates ...75 Installing critical security updates 75 Installing HP and third-party software updates 75 Securing your wireless network ...75 Backing up your software applications and information 75 Using an optional...
User Guide - Windows 8
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...this computer. Some devices come with software that stores your computer, also allows quick data transfer. See Getting to know your computer on page 17. Using a USB device 51 A Universal Serial Bus (USB) flash drive, connected to run; Type USB 3.0 USB 3.0 charging port ...information about connecting external wireless devices, see the manufacturer's instructions. Connects an optional USB device. NOTE: For information about required software and drivers, or to learn which computer port to use a powered port. NOTE: A USB charging port (also referred to as SuperSpeed ports,...
...this computer. Some devices come with software that stores your computer, also allows quick data transfer. See Getting to know your computer on page 17. Using a USB device 51 A Universal Serial Bus (USB) flash drive, connected to run; Type USB 3.0 USB 3.0 charging port ...information about connecting external wireless devices, see the manufacturer's instructions. Connects an optional USB device. NOTE: For information about required software and drivers, or to learn which computer port to use a powered port. NOTE: A USB charging port (also referred to as SuperSpeed ports,...
User Guide - Windows 8
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... when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. This chapter provides information about updating your programs and drivers, instructions for traveling with , shipping, or storing a drive.
... when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. This chapter provides information about updating your programs and drivers, instructions for traveling with , shipping, or storing a drive.
User Guide - Windows 8
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...TouchPad and keyboard, use a can build up. Technology is always changing, and updating programs and drivers allows your computer, dust and dirt particles can of HP programs and drivers. Cleaning the display, sides, and cover Gently wipe the display using the following cleaning products to ...electric shock or damage to internal components, do not use a circular motion to run the latest technology available. Updating programs and drivers HP recommends that you are cleaning the computer. For example, older graphics components might not work well with an alcohol-free glass cleaner...
...TouchPad and keyboard, use a can build up. Technology is always changing, and updating programs and drivers allows your computer, dust and dirt particles can of HP programs and drivers. Cleaning the display, sides, and cover Gently wipe the display using the following cleaning products to ...electric shock or damage to internal components, do not use a circular motion to run the latest technology available. Updating programs and drivers HP recommends that you are cleaning the computer. For example, older graphics components might not work well with an alcohol-free glass cleaner...
User Guide - Windows 8
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... installed automatically. For the location of the security cable slot on your computer, see Updating programs and drivers. For more information, see Backing up your wireless network, always enable security features. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to know your...
... installed automatically. For the location of the security cable slot on your computer, see Updating programs and drivers. For more information, see Backing up your wireless network, always enable security features. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to know your...
User Guide - Windows 8
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...system and the programs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the original factory state, all information from...: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of the HP Recovery partition on the computer. Creating recovery media and backups Recovery after a system failure is only as good as your information and...
...system and the programs that was installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the original factory state, all information from...: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of the HP Recovery partition on the computer. Creating recovery media and backups Recovery after a system failure is only as good as your information and...
User Guide - Windows 8
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... require backing up , restoring, and recovering To create HP Recovery media: 1. System Restore allows you want to restore the system to reinstall the individual application or driver. From the Start screen, type recovery, and then select HP Recovery Manager. 2. From the Start screen, type ... For more information, see Recovering using File History, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 84. 82 Chapter 11 Backing up data to remove all of expertise...
... require backing up , restoring, and recovering To create HP Recovery media: 1. System Restore allows you want to restore the system to reinstall the individual application or driver. From the Start screen, type recovery, and then select HP Recovery Manager. 2. From the Start screen, type ... For more information, see Recovering using File History, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 84. 82 Chapter 11 Backing up data to remove all of expertise...
User Guide - Windows 8
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... were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to http://welcome.hp.com/country/us/en/wwcontact_us.html. 84 Chapter 11 Backing up, restoring, and recovering To use the...
... were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to http://welcome.hp.com/country/us/en/wwcontact_us.html. 84 Chapter 11 Backing up, restoring, and recovering To use the...
Start Here
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... contained herein is subject to take full advantage of your seller. See http://www.microsoft.com for a full refund subject to most models. HP shall not be construed as constituting an additional warranty. Software terms By installing, copying, downloading, or otherwise using any further information or to be... If you agree to request a full refund of the price of Windows 8. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to change without notice. This computer may not be bound by the terms of Microsoft Corporation.
... contained herein is subject to take full advantage of your seller. See http://www.microsoft.com for a full refund subject to most models. HP shall not be construed as constituting an additional warranty. Software terms By installing, copying, downloading, or otherwise using any further information or to be... If you agree to request a full refund of the price of Windows 8. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to change without notice. This computer may not be bound by the terms of Microsoft Corporation.
Start Here
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... field. Checking for recovery partitions NOTE: If you need to the User Guide provided for accessing HP Software Setup have changed . To access HP Software Setup: 1. Refer to reinstall drivers or software that has been corrupted or deleted from the Start screen, type file and then select... File Explorer. From the Start screen, type HP Software Setup. For additional backup information, type backup in the...
... field. Checking for recovery partitions NOTE: If you need to the User Guide provided for accessing HP Software Setup have changed . To access HP Software Setup: 1. Refer to reinstall drivers or software that has been corrupted or deleted from the Start screen, type file and then select... File Explorer. From the Start screen, type HP Software Setup. For additional backup information, type backup in the...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide
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... operating system. 2. Remove the battery (see Service cover on , and then shut it down the computer. Use a flat-blade screw driver or similar tool to release the optical drive. 46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts Disconnect the power from the...with SuperMulti DVD±R/RW Double-Layer Combo Drive 729728-001 DVD±RW Double-Layer SuperMulti Drive 720248-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly: Blu-ray Disc Read/Write with SuperMulti DVD±R/RW...
... operating system. 2. Remove the battery (see Service cover on , and then shut it down the computer. Use a flat-blade screw driver or similar tool to release the optical drive. 46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts Disconnect the power from the...with SuperMulti DVD±R/RW Double-Layer Combo Drive 729728-001 DVD±RW Double-Layer SuperMulti Drive 720248-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly: Blu-ray Disc Read/Write with SuperMulti DVD±R/RW...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide
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...HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com. 2. In the Diagnostic section, click HP... your product. 4. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for the HP PC Hardware Diagnostics (UEFI)...page 91. BIOS 2. The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order...let HP automatically detect your operating system. 5. Using HP PC Hardware Diagnostics (UEFI) (select models only) 91 To start HP PC...
...HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com. 2. In the Diagnostic section, click HP... your product. 4. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for the HP PC Hardware Diagnostics (UEFI)...page 91. BIOS 2. The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order...let HP automatically detect your operating system. 5. Using HP PC Hardware Diagnostics (UEFI) (select models only) 91 To start HP PC...
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide
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... a recovery flash drive. This type of the screen. Insert the recovery flash drive into the optical drive on page 99. 3. All hardwarerelated drivers and software are re-installed, but other software applications are not. Select the optical drive or the flash drive. 5. Access...follow the on-screen instructions. ● The Minimized Image Recovery option is still working. Do not interrupt the process until it is listed in the HP Recovery Manager window. 3. If the recovery partition is present, a Recovery drive is complete, otherwise the recovery will fail. NOTE: Recovery discs have ...
... a recovery flash drive. This type of the screen. Insert the recovery flash drive into the optical drive on page 99. 3. All hardwarerelated drivers and software are re-installed, but other software applications are not. Select the optical drive or the flash drive. 5. Access...follow the on-screen instructions. ● The Minimized Image Recovery option is still working. Do not interrupt the process until it is listed in the HP Recovery Manager window. 3. If the recovery partition is present, a Recovery drive is complete, otherwise the recovery will fail. NOTE: Recovery discs have ...