HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... power management with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers...
... power management with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers...
User Guide - Windows 7
Page 5
... your computer ...4 Finding your hardware and software information 4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and other components 12 Keys ...14 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...18 Using the wireless controls 18 Using the wireless button 18 Using HP Connection Manager (select models only 18 Using operating system controls 19 Using a WLAN ...19 Using an Internet service provider 19 Setting up a WLAN 20 Configuring a wireless router 20 Protecting your...
... your computer ...4 Finding your hardware and software information 4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and other components 12 Keys ...14 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...18 Using the wireless controls 18 Using the wireless button 18 Using HP Connection Manager (select models only 18 Using operating system controls 19 Using a WLAN ...19 Using an Internet service provider 19 Setting up a WLAN 20 Configuring a wireless router 20 Protecting your...
User Guide - Windows 7
Page 6
Using Bluetooth wireless devices 21 Connecting to a wired network ...22 Connecting to a local area network (LAN 22 4 Enjoying entertainment features ...23 Using the webcam ...25 Using audio ...25 Connecting speakers ...25 Connecting headphones ...25 Connecting a microphone 25 Using Beats Audio ...25 Accessing Beats Audio Control Panel 25 Enabling and Disabling Beats Audio 26 Checking the sound ...26 Using video ...26 Connecting an HDMI TV or monitor 27 Configuring audio settings (with HDMI TV 27 Using Intel Wireless Display and Wireless Music (select models only 28 5 Using the keyboard...
Using Bluetooth wireless devices 21 Connecting to a wired network ...22 Connecting to a local area network (LAN 22 4 Enjoying entertainment features ...23 Using the webcam ...25 Using audio ...25 Connecting speakers ...25 Connecting headphones ...25 Connecting a microphone 25 Using Beats Audio ...25 Accessing Beats Audio Control Panel 25 Enabling and Disabling Beats Audio 26 Checking the sound ...26 Using video ...26 Connecting an HDMI TV or monitor 27 Configuring audio settings (with HDMI TV 27 Using Intel Wireless Display and Wireless Music (select models only 28 5 Using the keyboard...
User Guide - Windows 7
Page 7
... network 51 8 Maintaining your computer ...52 Improving performance ...52 Handling drives ...52 Using Disk Defragmenter 53 Using Disk Cleanup ...53 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 56 9 Securing your computer and information 57 Locating your security software ...57 Using passwords ...58 Setting Windows passwords 58 Setting Setup Utility (BIOS) Security passwords 58 Using Internet...
... network 51 8 Maintaining your computer ...52 Improving performance ...52 Handling drives ...52 Using Disk Defragmenter 53 Using Disk Cleanup ...53 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 56 9 Securing your computer and information 57 Locating your security software ...57 Using passwords ...58 Setting Windows passwords 58 Setting Setup Utility (BIOS) Security passwords 58 Using Internet...
User Guide - Windows 7
Page 8
... updates ...61 Installing Windows security updates 61 Installing HP and third-party software updates 61 Securing your wireless network ...62 Backing up your software applications and information 62 Using an optional security cable lock 62 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating backups ...67 Creating recovery media to recover the original system 67 What you need...
... updates ...61 Installing Windows security updates 61 Installing HP and third-party software updates 61 Securing your wireless network ...62 Backing up your software applications and information 62 Using an optional security cable lock 62 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating backups ...67 Creating recovery media to recover the original system 67 What you need...
User Guide - Windows 7
Page 31
... . 2. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the WLAN you may be out of range of options is a security-enabled WLAN, you to manually search for and connect to a network or to enter a security code. NOTE: On some models, the wireless light is made, place the mouse...
... . 2. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the WLAN you may be out of range of options is a security-enabled WLAN, you to manually search for and connect to a network or to enter a security code. NOTE: On some models, the wireless light is made, place the mouse...
User Guide - Windows 7
Page 36
... Sound window opens, click the Sounds tab. Select Start > All Programs > Accessories > Sound Recorder. 2. To confirm or change the audio settings on the screen when you to watch on the computer to access a network. The following table explains the meaning of the video ports on your favorite websites and download video and movies to watch streaming video from your computer, without needing to connect an external monitor, projector, or TV. Select Start > Control Panel > Hardware...
... Sound window opens, click the Sounds tab. Select Start > All Programs > Accessories > Sound Recorder. 2. To confirm or change the audio settings on the screen when you to watch on the computer to access a network. The following table explains the meaning of the video ports on your favorite websites and download video and movies to watch streaming video from your computer, without needing to connect an external monitor, projector, or TV. Select Start > Control Panel > Hardware...
User Guide - Windows 7
Page 40
... computer and the monitor. Region-specific keyboards in Setup Utility (BIOS). You can use the ctrl+shift+4 keys for the rupee symbol. To activate the assigned function after disabling the action key feature, you must press the fn key in Setup Utility. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about ALT GR key combinations, go to perform specific functions. f4 Switches the screen image between display devices connected to your computer...
... computer and the monitor. Region-specific keyboards in Setup Utility (BIOS). You can use the ctrl+shift+4 keys for the rupee symbol. To activate the assigned function after disabling the action key feature, you must press the fn key in Setup Utility. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about ALT GR key combinations, go to perform specific functions. f4 Switches the screen image between display devices connected to your computer...
User Guide - Windows 7
Page 48
... work faster than when you to a disc or an external media card. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of networking connection or perform any computer functions while the computer is running on battery power or on the hard drive and the computer turns off. Power settings and timeouts can be disabled in Setup Utility (BIOS). Rapid Start Technology can initiate Sleep in...
... work faster than when you to a disc or an external media card. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of networking connection or perform any computer functions while the computer is running on battery power or on the hard drive and the computer turns off. Power settings and timeouts can be disabled in Setup Utility (BIOS). Rapid Start Technology can initiate Sleep in...
User Guide - Windows 7
Page 53
... an optional docking/expansion device. Connect the computer to external power under any of the computer may be higher than it would be with HP CoolSense on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to a disc (select models only) ● When running Disk Defragmenter on . Do not charge the computer battery while you disconnect external power...
... an optional docking/expansion device. Connect the computer to external power under any of the computer may be higher than it would be with HP CoolSense on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to a disc (select models only) ● When running Disk Defragmenter on . Do not charge the computer battery while you disconnect external power...
User Guide - Windows 7
Page 54
... are downloaded. ▲ To enable this feature or manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology. You do not have to wait while updates are connecting an external hardware device that does not connect to exit Sleep. As a result, your work is possible. 1. Save your work and close all open programs, including the operating system, and then turns off the display and computer. Select Start > Shut...
... are downloaded. ▲ To enable this feature or manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology. You do not have to wait while updates are connecting an external hardware device that does not connect to exit Sleep. As a result, your work is possible. 1. Save your work and close all open programs, including the operating system, and then turns off the display and computer. Select Start > Shut...
User Guide - Windows 7
Page 63
... on -screen instructions. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can defragment your hard drive and the number of this, the hard drive works harder to AC power. 2. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Improving performance 53 After you use your hard drive at any time. For additional information, access the Disk Defragmenter software Help. Using Disk Defragmenter As you start Disk Defragmenter, it works without...
... on -screen instructions. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the system can defragment your hard drive and the number of this, the hard drive works harder to AC power. 2. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Improving performance 53 After you use your hard drive at any time. For additional information, access the Disk Defragmenter software Help. Using Disk Defragmenter As you start Disk Defragmenter, it works without...
User Guide - Windows 7
Page 68
... screen-saver passwords, select Start > Help and Support. Protects administrator-level access to a Windows user account. Open Setup Utility (BIOS) by the program. ● Change your passwords at least every three months. ● An ideal password is a group of the screen, press esc. 2. Use the arrow keys and follow the on-screen instructions. Additional passwords can be used to select Security, and then follow the on page 39 for Startup Menu" message is displayed...
... screen-saver passwords, select Start > Help and Support. Protects administrator-level access to a Windows user account. Open Setup Utility (BIOS) by the program. ● Change your passwords at least every three months. ● An ideal password is a group of the screen, press esc. 2. Use the arrow keys and follow the on-screen instructions. Additional passwords can be used to select Security, and then follow the on page 39 for Startup Menu" message is displayed...
User Guide - Windows 7
Page 69
... physical state for Startup Menu" message is displayed, you enter the power-on password is not displayed as it is enabled or disabled by the Embedded Security State setting. NOTE: Your administrator password is set , entered, changed , or deleted. The state is set to access Setup Utility (BIOS). ● Must be entered each time you turn on password. NOTE: A power-on password at the first password check before the "Press the ESC key for the TPM...
... physical state for Startup Menu" message is displayed, you enter the power-on password is not displayed as it is enabled or disabled by the Embedded Security State setting. NOTE: Your administrator password is set , entered, changed , or deleted. The state is set to access Setup Utility (BIOS). ● Must be entered each time you turn on password. NOTE: A power-on password at the first password check before the "Press the ESC key for the TPM...
User Guide - Windows 7
Page 70
... ● If the administrator password is not set or if the TPM Security Device is set to Hidden, this value is set to access email, a network, or the Internet, you potentially expose your choice in Setup Utility (BIOS): 1. Use the arrow keys to select Security, and then follow the on-screen instructions. Open Setup Utility (BIOS) by turning on -screen instructions. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them...
... ● If the administrator password is not set or if the TPM Security Device is set to Hidden, this value is set to access email, a network, or the Internet, you potentially expose your choice in Setup Utility (BIOS): 1. Use the arrow keys to select Security, and then follow the on-screen instructions. Open Setup Utility (BIOS) by turning on -screen instructions. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them...
User Guide - Windows 7
Page 71
... security problems and improve software performance. Installing software updates 61 When a firewall is installed on a system, all data sent to and from the Microsoft website and through the updates link in Help and Support. Installing software updates HP, Microsoft Windows, and third-party software installed on the network. Installing HP and third-party software updates HP recommends that you purchased your computer should be a combination of both hardware and software. At this location, you set...
... security problems and improve software performance. Installing software updates 61 When a firewall is installed on a system, all data sent to and from the Microsoft website and through the updates link in Help and Support. Installing software updates HP, Microsoft Windows, and third-party software installed on the network. Installing HP and third-party software updates HP recommends that you purchased your computer should be a combination of both hardware and software. At this location, you set...
User Guide - Windows 7
Page 75
... need to access this information to locate the update later, after the download is downloaded. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive. Follow any instructions that has an .exe extension (for example, filename.exe). The hard drive designation is connected to reliable external power using the AC adapter. Open Windows Explorer by following the on your computer to a network, consult the network administrator before installing any device, cable...
... need to access this information to locate the update later, after the download is downloaded. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive. Follow any instructions that has an .exe extension (for example, filename.exe). The hard drive designation is connected to reliable external power using the AC adapter. Open Windows Explorer by following the on your computer to a network, consult the network administrator before installing any device, cable...
User Guide - Windows 7
Page 94
... wireless 31 airport security devices 52 antivirus software, using 60 audio functions, checking 26 audio-out (headphone) jacks 5, 24 B backing up software and information 62 backlight action key, identifying 31 backups 67 bass settings hot key 31 battery conserving power 42 battery information, finding 42 battery power 42 Beats Audio 25, 31 Beats Audio Control Panel 25 Beats Audio hot key 26 best practices 1 BIOS determining version 64 downloading an update 65 updating 63 Bluetooth device 18, 21 Bluetooth label 16 boot order changing 73 buttons left TouchPad...
... wireless 31 airport security devices 52 antivirus software, using 60 audio functions, checking 26 audio-out (headphone) jacks 5, 24 B backing up software and information 62 backlight action key, identifying 31 backups 67 bass settings hot key 31 battery conserving power 42 battery information, finding 42 battery power 42 Beats Audio 25, 31 Beats Audio Control Panel 25 Beats Audio hot key 26 best practices 1 BIOS determining version 64 downloading an update 65 updating 63 Bluetooth device 18, 21 Bluetooth label 16 boot order changing 73 buttons left TouchPad...
User Guide - Windows 7
Page 95
... lights AC adapter 6 caps lock 12 hard drive 5 mute 11 power 5, 11 TouchPad 10, 32 webcam 9, 24 wireless 11 M maintenance Disk Cleanup 53 Disk Defragmenter 53 Microsoft Certificate of Authenticity label 16 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 O operating environment 75 operating system Microsoft Certificate of Authenticity label 16 Product Key 16 optical disc inserting 50 removing 50 optional external devices, using 47 original system recovery 71 P passwords Setup Utility (BIOS) 58 Windows 58 pinching TouchPad gesture 35 ports HDMI...
... lights AC adapter 6 caps lock 12 hard drive 5 mute 11 power 5, 11 TouchPad 10, 32 webcam 9, 24 wireless 11 M maintenance Disk Cleanup 53 Disk Defragmenter 53 Microsoft Certificate of Authenticity label 16 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 O operating environment 75 operating system Microsoft Certificate of Authenticity label 16 Product Key 16 optical disc inserting 50 removing 50 optional external devices, using 47 original system recovery 71 P passwords Setup Utility (BIOS) 58 Windows 58 pinching TouchPad gesture 35 ports HDMI...
User Guide - Windows 7
Page 96
...16, 56 troubleshooting audio functions 80 disc drive 77 low battery level 81 power management 80 wireless connection 77 Troubleshooting and support 76 turning off the computer 44 U unresponsive system 44 USB 3.0 port, identifying 7, 24 USB cable, connecting 46 USB devices connecting 46 description 45 removing 46 USB hubs 45 USB ports, identifying 6, 24 using external AC power 43 using passwords 58 using the power meter 40 V vents, identifying 8, 15 video 26 W webcam 25 webcam light, identifying 9, 23 webcam, identifying 9, 23 Windows applications key, identifying 14 Windows Backup and Restore...
...16, 56 troubleshooting audio functions 80 disc drive 77 low battery level 81 power management 80 wireless connection 77 Troubleshooting and support 76 turning off the computer 44 U unresponsive system 44 USB 3.0 port, identifying 7, 24 USB cable, connecting 46 USB devices connecting 46 description 45 removing 46 USB hubs 45 USB ports, identifying 6, 24 using external AC power 43 using passwords 58 using the power meter 40 V vents, identifying 8, 15 video 26 W webcam 25 webcam light, identifying 9, 23 webcam, identifying 9, 23 Windows applications key, identifying 14 Windows Backup and Restore...