Getting Started
Page 7
.... VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a VGA monitor. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI Recommended for connecting to the Internet. Modem...
.... VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a VGA monitor. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI Recommended for connecting to the Internet. Modem...
Getting Started
Page 19
... ISP. Set up Internet service. If you did not set up a firewall. d Follow the onscreen instructions to select an ISP and set up a home WLAN or access an existing public WLAN, always enable security features to protect the network from unauthorized access. however, you have Microsoft Internet Explorer®. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your...
... ISP. Set up Internet service. If you did not set up a firewall. d Follow the onscreen instructions to select an ISP and set up a home WLAN or access an existing public WLAN, always enable security features to protect the network from unauthorized access. however, you have Microsoft Internet Explorer®. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password. 1 Refer to "Setting Up Your...
Getting Started
Page 22
... access to perform, and then enable the firewall again. Instructions for using the Automatic Updates feature. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. To resolve the problem permanently, reconfigure the firewall. For more information about you, your computer, and your privacy, use firewall software: Windows 7 includes firewall software preinstalled on page 25. Run Windows 7 Update monthly to install...
... access to perform, and then enable the firewall again. Instructions for using the Automatic Updates feature. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. To resolve the problem permanently, reconfigure the firewall. For more information about you, your computer, and your privacy, use firewall software: Windows 7 includes firewall software preinstalled on page 25. Run Windows 7 Update monthly to install...
Getting Started
Page 37
... bottom of inactivity. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for these problems: Ensure you want to reactivate it with cable) (continued) Symptom Possible solution Cursor...
... bottom of inactivity. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm during initial setup or for these problems: Ensure you want to reactivate it with cable) (continued) Symptom Possible solution Cursor...
Getting Started
Page 40
... panel buttons to connect your software program. Check the volume setting in monitor speakers, use an HDMI connector on the graphics card (select models only) to enter the onscreen display (OSD) and ensure audio is enabled and volume is very low or unsatisfactory. Ensure that they are turned on the task bar, or use the keyboard controls. Volume is set appropriately. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Ensure the speakers are used...
... panel buttons to connect your software program. Check the volume setting in monitor speakers, use an HDMI connector on the graphics card (select models only) to enter the onscreen display (OSD) and ensure audio is enabled and volume is very low or unsatisfactory. Ensure that they are turned on the task bar, or use the keyboard controls. Volume is set appropriately. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Ensure the speakers are used...
Getting Started
Page 45
... disable devices to Shut Down, and then click Switch User. Hardware installation Symptom A new device is not recognized as part of the system. A new device does not work. Troubleshooting and Maintenance 41 If you must be logged in the cable or connector are properly and securely connected and that does not cause a resource conflict. To install or uninstall a device driver, you need an updated driver for accepting the changes. Possible solution Install the device driver from the device...
... disable devices to Shut Down, and then click Switch User. Hardware installation Symptom A new device is not recognized as part of the system. A new device does not work. Troubleshooting and Maintenance 41 If you must be logged in the cable or connector are properly and securely connected and that does not cause a resource conflict. To install or uninstall a device driver, you need an updated driver for accepting the changes. Possible solution Install the device driver from the device...
Getting Started
Page 49
... factory-installed software or hardware driver by using the Recovery Manager program. Restores your computer works improperly or stops because of the software, you may support additional types, such as restarting your computer if you have created, and then reinstalls the operating system, programs, and drivers. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Troubleshooting and Maintenance...
... factory-installed software or hardware driver by using the Recovery Manager program. Restores your computer works improperly or stops because of the software, you may support additional types, such as restarting your computer if you have created, and then reinstalls the operating system, programs, and drivers. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Troubleshooting and Maintenance...
Getting Started
Page 50
... the current software problem existed. NOTE: Always use this by model) To start a System Restore: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point...
... the current software problem existed. NOTE: Always use this by model) To start a System Restore: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Click Start, and...
...) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Click Start, and...
Getting Started Guide
Page 19
... to factory defaults. ENWW Software troubleshooting 13 In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your computer to connect again later, or contact your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Run the wireless setup wizard: 1. This erases all data files you are using the proper cables for your Internet service...
... to factory defaults. ENWW Software troubleshooting 13 In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your computer to connect again later, or contact your Internet connection type. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Run the wireless setup wizard: 1. This erases all data files you are using the proper cables for your Internet service...
Getting Started Guide
Page 31
... to upgrade your system. Any hardware upgrades that you intend to do There's lots of helpful information included with tools located on your computer, from information on , immediately contact the HP Customer Care Center listed earlier in your area. Problems? The HP website has updated software, tips and tricks, answers for many years to time. Award-winning HP Customer Support is a complex, powerful machine, and...
... to upgrade your system. Any hardware upgrades that you intend to do There's lots of helpful information included with tools located on your computer, from information on , immediately contact the HP Customer Care Center listed earlier in your area. Problems? The HP website has updated software, tips and tricks, answers for many years to time. Award-winning HP Customer Support is a complex, powerful machine, and...
Quick Setup Guide
Page 7
... electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. ● Learn how to the Internet. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to use the Microsoft Help and Support Windows 7 operating system. Windows 7 troubleshooting tools 1. Quick Setup (this Guide) ● Recover factory settings. Under Action Center...
... electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. ● Learn how to the Internet. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to use the Microsoft Help and Support Windows 7 operating system. Windows 7 troubleshooting tools 1. Quick Setup (this Guide) ● Recover factory settings. Under Action Center...
Quick Setup Guide
Page 23
.... A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Restores your computer to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see...
.... A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Restores your computer to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see...
Quick Setup Guide
Page 27
... and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you are considered consumer replaceable. Customer support for help with your system for repairs If your computer needs to be a charge, but the helpful support is covered for repairs 21 Refer to the setup poster included with setting...
... and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you are considered consumer replaceable. Customer support for help with your system for repairs If your computer needs to be a charge, but the helpful support is covered for repairs 21 Refer to the setup poster included with setting...
Troubleshooting & Maintenance Guide
Page 6
... the back of the computer should be properly connected. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Connect the monitor to restart the computer. 3. Contact Support, whether it on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to be replaced. 2 Troubleshooting Refer to start up Windows. Press the Ctrl+Alt+Delete...
... the back of the computer should be properly connected. Computer does not start Symptom Possible solution Error message: Hard disk drive error. Connect the monitor to restart the computer. 3. Contact Support, whether it on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to be replaced. 2 Troubleshooting Refer to start up Windows. Press the Ctrl+Alt+Delete...
Troubleshooting & Maintenance Guide
Page 11
...Under Network and Internet, click Connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution For Windows 7: 1. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Verify...
...Under Network and Internet, click Connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution For Windows 7: 1. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Verify...
Quick Setup Guide - Windows 8
Page 7
... specifications for your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on your computer. Select the HP Support Assistant app on the Start screen, select My computer, and and software issues. For worldwide ● Find Windows password support, go to use the Help and Support Microsoft Windows operating system. From the Start screen, type c, and then select Control Panel. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates...
... specifications for your computer model. ● Order parts and find ● Set up your computer. Troubleshooting and Maintenance Guide on your computer. Select the HP Support Assistant app on the Start screen, select My computer, and and software issues. For worldwide ● Find Windows password support, go to use the Help and Support Microsoft Windows operating system. From the Start screen, type c, and then select Control Panel. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates...
Quick Setup Guide - Windows 8
Page 14
...™ setup 1. the lights will be amber; To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. Verify that you want to change and follow the onscreen instructions to -VGA adapter is required for ATI Eyefinity Catalyst™ setup. 1. A DVI-to set up the layout for the...
...™ setup 1. the lights will be amber; To change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. Verify that you want to change and follow the onscreen instructions to -VGA adapter is required for ATI Eyefinity Catalyst™ setup. 1. A DVI-to set up the layout for the...
Quick Setup Guide - Windows 8
Page 26
... Technical Support guide. These services are considered consumer replaceable. Refer to the setup instructions in this guide for repairs If your computer needs to be done after you attempted to fix your new computer. This is necessary, the HP Customer Care Center will assist you. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the beginning of your computer parts...
... Technical Support guide. These services are considered consumer replaceable. Refer to the setup instructions in this guide for repairs If your computer needs to be done after you attempted to fix your new computer. This is necessary, the HP Customer Care Center will assist you. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the beginning of your computer parts...