Getting Started
Page 7
... a network interface adapter (also called a network interface card, or NIC). The green LED indicates a valid connection. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to a VGA monitor. DVI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable...
... a network interface adapter (also called a network interface card, or NIC). The green LED indicates a valid connection. Display video output Icon/label Description and function NOTE: For specific information, see the documentation that came with only a DVI connector to a VGA monitor. DVI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. Setting Up Your Computer 3 VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable...
Getting Started
Page 19
... instructions provided by the ISP. 3 Connect to make the hardware connections. You can use one or more of ISPs; b Click All Programs, and then click Internet Explorer. Using wireless security features When you set up the computer for Internet service during the initial setup, do so now by the ISP. Change the default network name (SSID) and password. Preparing to protect the network from unauthorized access. To check a wireless LAN device installation, see "Connecting...
... instructions provided by the ISP. 3 Connect to make the hardware connections. You can use one or more of ISPs; b Click All Programs, and then click Internet Explorer. Using wireless security features When you set up the computer for Internet service during the initial setup, do so now by the ISP. Change the default network name (SSID) and password. Preparing to protect the network from unauthorized access. To check a wireless LAN device installation, see "Connecting...
Getting Started
Page 22
... gain access to date by model) Antivirus software can disable or damage the operating system, software programs, or computer utilities. Instructions for using the Automatic Updates feature. See "Using the Help and Support Center" on the computer, includes antivirus and firewall components. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
... gain access to date by model) Antivirus software can disable or damage the operating system, software programs, or computer utilities. Instructions for using the Automatic Updates feature. See "Using the Help and Support Center" on the computer, includes antivirus and firewall components. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
Getting Started
Page 37
... the mouse. Use a mouse pad, white sheet of inactivity. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Replace the batteries in Suspend mode, which the ball moves. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on...
... the mouse. Use a mouse pad, white sheet of inactivity. For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Replace the batteries in Suspend mode, which the ball moves. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on...
Getting Started
Page 40
...-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. To increase the volume, click the Volume icon on the keyboard. Check the volume setting in monitor speakers, use the monitor front panel Volume button to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use an HDMI connector...
...-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. To increase the volume, click the Volume icon on the keyboard. Check the volume setting in monitor speakers, use the monitor front panel Volume button to connect analog speakers. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on the task bar, or use an HDMI connector...
Getting Started
Page 45
... the instructions for Windows 7. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. If you must be logged in the cable or connector are properly and securely connected and that does not cause a resource conflict. Troubleshooting and Maintenance 41 To install or uninstall a device driver, you need an updated driver for accepting the changes. A new device does not work. Contact the device vendor...
... the instructions for Windows 7. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. If you must be logged in the cable or connector are properly and securely connected and that does not cause a resource conflict. Troubleshooting and Maintenance 41 To install or uninstall a device driver, you need an updated driver for accepting the changes. A new device does not work. Contact the device vendor...
Getting Started
Page 49
... of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Software repair overview The most efficient way to repair software problems is a software program that closes a hole or spoils a metal contact. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. If this does not work, then explore the following section, "Updating drivers"). Some models may...
... of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Software repair overview The most efficient way to repair software problems is a software program that closes a hole or spoils a metal contact. Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. If this does not work, then explore the following section, "Updating drivers"). Some models may...
Getting Started
Page 50
... open the Device Manager window. 3 Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. To manually add restore points: 1 Close all open programs. 2 Click the Start button...
... open the Device Manager window. 3 Click the plus sign (+) to expand the type of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. To manually add restore points: 1 Close all open programs. 2 Click the Start button...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software issues. 2. If the guide is...
...://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software issues. 2. If the guide is...
Getting Started Guide
Page 19
... hardware driver to open the wizard, and then follow the on-screen instructions. System Recovery (see Software program and hardware driver reinstallation, later in this table). - If your computer to a configuration that you have a dial-up a connection or network to factory defaults. Do not connect a telephone cable to the Internet. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Click Start, click Control Panel, click Action Center...
... hardware driver to open the wizard, and then follow the on-screen instructions. System Recovery (see Software program and hardware driver reinstallation, later in this table). - If your computer to a configuration that you have a dial-up a connection or network to factory defaults. Do not connect a telephone cable to the Internet. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Click Start, click Control Panel, click Action Center...
Getting Started Guide
Page 31
... and Support Center, you suggestions on , immediately contact the HP Customer Care Center listed earlier in this computer. The HP website has updated software, tips and tricks, answers for many years to come. If you have any problems setting up your system and turning it is built to work right now - Once the security seal has been broken, your system. Problems? Any hardware upgrades that...
... and Support Center, you suggestions on , immediately contact the HP Customer Care Center listed earlier in this computer. The HP website has updated software, tips and tricks, answers for many years to come. If you have any problems setting up your system and turning it is built to work right now - Once the security seal has been broken, your system. Problems? Any hardware upgrades that...
Quick Setup Guide
Page 7
... driver updates. ● Read frequently asked questions. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Quick Setup...
... driver updates. ● Read frequently asked questions. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 Quick Setup...
Quick Setup Guide
Page 23
... in use before the software was installed. ● Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Run the wireless setup wizard: 1. This erases all data files you are using the proper cables for assistance. Restores your computer to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - doing...
... in use before the software was installed. ● Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Run the wireless setup wizard: 1. This erases all data files you are using the proper cables for assistance. Restores your computer to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - doing...
Quick Setup Guide
Page 27
... have parts replaced, you intend to the extent allowed by local law, covered under the terms and conditions listed in this guide, and a HP Customer Representative will make arrangements to fix your system. After thirty (30) days, there may be repaired or to the setup poster included with your system for help with setting up your new computer. Customer support for repairs If...
... have parts replaced, you intend to the extent allowed by local law, covered under the terms and conditions listed in this guide, and a HP Customer Representative will make arrangements to fix your system. After thirty (30) days, there may be repaired or to the setup poster included with your system for help with setting up your new computer. Customer support for repairs If...
Troubleshooting & Maintenance Guide
Page 6
... display (monitor) is not, contact Support. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. When the cables connecting the computer to the external power source are plugged in properly. Restart the computer. 1. Click the Arrow button next to be replaced. If Windows opens, immediately back up Windows. if it is blank, the monitor might encounter while installing, starting up, or using your computer model...
... display (monitor) is not, contact Support. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. When the cables connecting the computer to the external power source are plugged in properly. Restart the computer. 1. Click the Arrow button next to be replaced. If Windows opens, immediately back up Windows. if it is blank, the monitor might encounter while installing, starting up, or using your computer model...
Troubleshooting & Maintenance Guide
Page 11
... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a better position. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network...
... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Network and Internet, click Connect to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a better position. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network...
Quick Setup Guide - Windows 8
Page 7
... under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. Quick Setup (this Guide) ● Recover factory settings. For worldwide ● Find Windows password support, go /contactHP. From the Start screen, type c, and then select Control Panel. 2. HP Support website: http://www.hp.com/go /contactHP 1 For U.S. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace components of...
... under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. Quick Setup (this Guide) ● Recover factory settings. For worldwide ● Find Windows password support, go /contactHP. From the Start screen, type c, and then select Control Panel. 2. HP Support website: http://www.hp.com/go /contactHP 1 For U.S. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace components of...
Quick Setup Guide - Windows 8
Page 14
... change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may see the extended desktop on the PC. or three-monitor display. 8 Chapter 3 Setting up the layout for the two- Connect the monitors to each of the PC. The monitor should have a DVI, HDMI, or VGA connector. Connect power to an available display connector on the other displays until the setup...
... change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may see the extended desktop on the PC. or three-monitor display. 8 Chapter 3 Setting up the layout for the two- Connect the monitors to each of the PC. The monitor should have a DVI, HDMI, or VGA connector. Connect power to an available display connector on the other displays until the setup...
Quick Setup Guide - Windows 8
Page 26
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide for repairs If your computer needs to be repaired or to have parts replaced...
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide for repairs If your computer needs to be repaired or to have parts replaced...