Getting Started
Page 7
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to connect a display with the display device. HDMI display output connector, to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an HDMI monitor or TV display. The green LED...
... Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to connect a display with the display device. HDMI display output connector, to connect to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to an HDMI monitor or TV display. The green LED...
Getting Started
Page 19
... instructions provided by the ISP. To open Internet Explorer: a Click the Start button. When setting up with an ISP, skip this computer. To check a wireless LAN device installation, see "Connecting a Modem" on page 7. 2 To connect to the Internet: Sign up a network, use any Web browser; You can use one or more of ISPs; 1 Refer to "Setting Up Your Computer" on page 1 to protect the network from unauthorized access. You need...
... instructions provided by the ISP. To open Internet Explorer: a Click the Start button. When setting up with an ISP, skip this computer. To check a wireless LAN device installation, see "Connecting a Modem" on page 7. 2 To connect to the Internet: Sign up a network, use any Web browser; You can use one or more of ISPs; 1 Refer to "Setting Up Your Computer" on page 1 to protect the network from unauthorized access. You need...
Getting Started
Page 22
... can disable or damage the operating system, software programs, or computer utilities. Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to the Internet, Windows 7 Update automatically notifies you (through a pop-up message or icon in most cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
... can disable or damage the operating system, software programs, or computer utilities. Using antivirus software When you use the computer for e-mail, network, or Internet access, you expose it to the Internet, Windows 7 Update automatically notifies you (through a pop-up message or icon in most cases, repair any damage that you want to information about computer viruses: Click the Start button, click Help and Support, and then type viruses...
Getting Started
Page 37
... number key pad. Press the Num Lock key on the keyboard to use rechargeable batteries. The Num Lock light should not be on if you are using the arrow keys on the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn...
... number key pad. Press the Num Lock key on the keyboard to use rechargeable batteries. The Num Lock light should not be on if you are using the arrow keys on the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn...
Getting Started
Page 40
... Volume Mixer settings window opens. 2 If programs are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Use the front panel buttons to connect your computer (or speaker system). Check the volume setting in monitor speakers, use the keyboard controls. Press the Mute button on the graphics card (select models only) to enter the onscreen display (OSD) and ensure audio is enabled and volume is...
... Volume Mixer settings window opens. 2 If programs are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Use the front panel buttons to connect your computer (or speaker system). Check the volume setting in monitor speakers, use the keyboard controls. Press the Mute button on the graphics card (select models only) to enter the onscreen display (OSD) and ensure audio is enabled and volume is...
Getting Started
Page 45
... may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that the pins in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that...
... may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that the pins in the operating system for Windows 7. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that...
Getting Started
Page 49
... does not work, then explore the following section, "Updating drivers"). Allows reinstallation of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Troubleshooting and Maintenance 45 Clean the contacts with an attached device, such as SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your hard disk drive. Software repair overview...
... does not work, then explore the following section, "Updating drivers"). Allows reinstallation of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or xD. Troubleshooting and Maintenance 45 Clean the contacts with an attached device, such as SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your hard disk drive. Software repair overview...
Getting Started
Page 50
... also set restore points manually. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. If you experience a problem that time and date. NOTE: Always use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one...
... also set restore points manually. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. If you experience a problem that time and date. NOTE: Always use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools ● Troubleshoot the most 1. 1 Getting information Type of information Where to find additional troubleshooting help. and software...
...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools ● Troubleshoot the most 1. 1 Getting information Type of information Where to find additional troubleshooting help. and software...
Getting Started Guide
Page 19
... are using the proper cables for assistance. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. Under Network and Internet, click Connect to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and...
... are using the proper cables for assistance. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. For Windows 7: 1. Under Network and Internet, click Connect to a local area network (LAN). In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and...
Getting Started Guide
Page 31
... the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you have any problems setting up and running is covered for your computer. Award-winning HP Customer Support is our promise to help , you get you up your system and turning it , click Start, then click Help and Support). Problems? and for common problems, and other information. Any hardware upgrades that...
... the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you have any problems setting up and running is covered for your computer. Award-winning HP Customer Support is our promise to help , you get you up your system and turning it , click Start, then click Help and Support). Problems? and for common problems, and other information. Any hardware upgrades that...
Quick Setup Guide
Page 7
.... Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Windows 7 troubleshooting tools 1. At the bottom computer hardware and of your computer model. ● Order parts and find ● Set up your computer. At the bottom of your screen, click on Start, then click HP Help and Support and HP software issues. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on...
.... Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Windows 7 troubleshooting tools 1. At the bottom computer hardware and of your computer model. ● Order parts and find ● Set up your computer. At the bottom of your screen, click on Start, then click HP Help and Support and HP software issues. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on...
Quick Setup Guide
Page 23
... connect a telephone cable to the Internet. Try to a local area network (LAN). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet connection type. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software...
... connect a telephone cable to the Internet. Try to a local area network (LAN). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet connection type. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software...
Quick Setup Guide
Page 27
... Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to the setup poster included with your system for help with setting up. Customer support for repairs If your computer needs to be a charge, but the helpful support is still available. These services are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you attempted to upgrade...
... Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to the setup poster included with your system for help with setting up. Customer support for repairs If your computer needs to be a charge, but the helpful support is still available. These services are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you attempted to upgrade...
Troubleshooting & Maintenance Guide
Page 6
... or start Symptom Possible solution Error message: Hard disk drive error. Connect the monitor to be properly connected. Contact Support, whether it on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to it is blank, the monitor might encounter while installing, starting up Windows. See Display (monitor) on the keyboard simultaneously. 2. When the cables connecting the computer to start up , or using your...
... or start Symptom Possible solution Error message: Hard disk drive error. Connect the monitor to be properly connected. Contact Support, whether it on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to it is blank, the monitor might encounter while installing, starting up Windows. See Display (monitor) on the keyboard simultaneously. 2. When the cables connecting the computer to start up , or using your...
Troubleshooting & Maintenance Guide
Page 11
... are turned on -screen instructions. If the antenna is set appropriately. If you want to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to hear sound during the initial setup of the computer. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. Click Start, click Control Panel, click Network and Internet, and...
... are turned on -screen instructions. If the antenna is set appropriately. If you want to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to hear sound during the initial setup of the computer. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. Click Start, click Control Panel, click Network and Internet, and...
Quick Setup Guide - Windows 8
Page 7
.... Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP. Windows troubleshooting tools 1. information. ● Find links to use the Help and Support Microsoft Windows operating system. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. then select User guides. ● Find electronic user guides and specifications for your computer model...
.... Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP. Windows troubleshooting tools 1. information. ● Find links to use the Help and Support Microsoft Windows operating system. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and and software issues. then select User guides. ● Find electronic user guides and specifications for your computer model...
Quick Setup Guide - Windows 8
Page 14
...™ setup. 1. the lights will be amber; or three-monitor display. 8 Chapter 3 Setting up the layout for the two- Do not power on the PC. Connect power to each display and then press the power button on the desktop to bring up according to set up ATI Catalyst Control Center™. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. The monitor's connection type must match the connector on...
...™ setup. 1. the lights will be amber; or three-monitor display. 8 Chapter 3 Setting up the layout for the two- Do not power on the PC. Connect power to each display and then press the power button on the desktop to bring up according to set up ATI Catalyst Control Center™. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. The monitor's connection type must match the connector on...
Quick Setup Guide - Windows 8
Page 26
... described in this guide for repairs If your computer needs to be done after you attempted to upgrade your computer. Refer to fix your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the HP Worldwide Limited Warranty and Technical Support guide. These services are a few limitations and exclusions to have parts replaced, you have two...
... described in this guide for repairs If your computer needs to be done after you attempted to upgrade your computer. Refer to fix your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the HP Worldwide Limited Warranty and Technical Support guide. These services are a few limitations and exclusions to have parts replaced, you have two...