Getting Started
Page 7
... connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV or monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the Internet. DVI Recommended for dial-up connections to the computer. HDMI display output connector, to connect to a VGA monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to an HDMI monitor...
... connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV or monitor. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the Internet. DVI Recommended for dial-up connections to the computer. HDMI display output connector, to connect to a VGA monitor. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to an HDMI monitor...
Getting Started
Page 19
...) and Wired Equivalent Privacy (WEP). Using wireless security features When you set up a network, use any Web browser; When setting up a home WLAN or access an existing public WLAN, always enable security features to protect the network from unauthorized access. To check a wireless LAN device installation, see "Connecting to a Network" on page 7. 2 To connect to the Internet: Sign up with an ISP, skip this computer. NOTE: Online Services provides a list of...
...) and Wired Equivalent Privacy (WEP). Using wireless security features When you set up a network, use any Web browser; When setting up a home WLAN or access an existing public WLAN, always enable security features to protect the network from unauthorized access. To check a wireless LAN device installation, see "Connecting to a Network" on page 7. 2 To connect to the Internet: Sign up with an ISP, skip this computer. NOTE: Online Services provides a list of...
Getting Started
Page 22
... date. Instructions for using the Automatic Updates feature. Using firewall software When you use the computer for purchasing extended update service, are available. To solve the problem temporarily, disable the firewall, perform the task that they have caused. Run Windows 7 Update monthly to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Firewall...
... date. Instructions for using the Automatic Updates feature. Using firewall software When you use the computer for purchasing extended update service, are available. To solve the problem temporarily, disable the firewall, perform the task that they have caused. Run Windows 7 Update monthly to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Firewall...
Getting Started
Page 37
... initial setup or for these problems: Ensure you want to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the keyboard to use rechargeable batteries. NOTE: Do not use the arrow keys on the number key...
... initial setup or for these problems: Ensure you want to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the keyboard to use rechargeable batteries. NOTE: Do not use the arrow keys on the number key...
Getting Started
Page 40
... use an HDMI connector on . The Volume Mixer settings window opens. 2 If programs are using built-in your computer, and then unplug and reconnect the speakers. Ensure that you are muted, click the Mute button to unmute. Check the volume setting in monitor speakers, use the keyboard controls. If you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. (Additional audio connectors are turned...
... use an HDMI connector on . The Volume Mixer settings window opens. 2 If programs are using built-in your computer, and then unplug and reconnect the speakers. Ensure that you are muted, click the Mute button to unmute. Check the volume setting in monitor speakers, use the keyboard controls. If you connected powered (active) speakers and that you want to hear sound during the initial setup of the computer. (Additional audio connectors are turned...
Getting Started
Page 45
.... Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Restart the computer, and follow the instructions for an update. Disable the automatic settings in the operating system for Windows 7. If you must be logged in the cable or connector are not bent. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration...
.... Turn off the computer, turn on the external device, and then turn on the computer to resolve the resource conflict. Restart the computer, and follow the instructions for an update. Disable the automatic settings in the operating system for Windows 7. If you must be logged in the cable or connector are not bent. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration...
Getting Started
Page 49
... support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see "Microsoft System Restore" on page 50) - Clean the contacts with an attached device, such as restarting your computer, and others require performing a system recovery from files on page 47) - Some software repairs are experiencing software problems: Updating drivers (see "System Recovery...
... support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see "Microsoft System Restore" on page 50) - Clean the contacts with an attached device, such as restarting your computer, and others require performing a system recovery from files on page 47) - Some software repairs are experiencing software problems: Updating drivers (see "System Recovery...
Getting Started
Page 50
... earlier version of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. You can also set restore points manually. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click...
... earlier version of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you want to create a restore point. 5 Click Create. 6 Follow the onscreen instructions. 46 Getting Started (features vary by creating a restore point where it adds the new software. You can also set restore points manually. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
... computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Click Start, click Control Panel, and then click System and common computer hardware Security. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included...
... computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Click Start, click Control Panel, and then click System and common computer hardware Security. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included...
Getting Started Guide
Page 19
... external antenna, try to move the antenna to factory defaults. For Windows 7: 1. Verify that was in use before the software was installed. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a local area network (LAN). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Your computer might damage the network adapter. Update the drivers (see System recovery...
... external antenna, try to move the antenna to factory defaults. For Windows 7: 1. Verify that was in use before the software was installed. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a local area network (LAN). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Your computer might damage the network adapter. Update the drivers (see System recovery...
Getting Started Guide
Page 31
... check the updates from HP that are confirming that the computer was working properly before attempting to upgrade your system. This must be done after you have any problems setting up your system and turning it , click Start, then click Help and Support). By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty...
... check the updates from HP that are confirming that the computer was working properly before attempting to upgrade your system. This must be done after you have any problems setting up your system and turning it , click Start, then click Help and Support). By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty...
Quick Setup Guide
Page 7
... Support Windows 7 operating system. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp...
... Support Windows 7 operating system. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp...
Quick Setup Guide
Page 23
... network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Run the wireless setup wizard: 1. If your Internet service...
... network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If the antenna is the easiest (and sometimes the best) way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Run the wireless setup wizard: 1. If your Internet service...
Quick Setup Guide
Page 27
... Warranty and Support Guide. This must be done after you have any problems setting up your computer. Refer to upgrade your system for repairs 21 These services are considered consumer replaceable. Before upgrading your computer. This is necessary, the HP Customer Care Center will assist you attempted to the setup poster included with setting up. If you purchased your new computer. Customer support for thirty...
... Warranty and Support Guide. This must be done after you have any problems setting up your computer. Refer to upgrade your system for repairs 21 These services are considered consumer replaceable. Before upgrading your computer. This is necessary, the HP Customer Care Center will assist you attempted to the setup poster included with setting up. If you purchased your new computer. Customer support for thirty...
Troubleshooting & Maintenance Guide
Page 6
... Windows opens, immediately back up Windows. Or, press and hold the Power button on ; if it . 2 Chapter 2 Troubleshooting ENWW For more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on page 4. 2 Troubleshooting Refer to a backup hard disk drive. 4. Contact Support, whether it on the keyboard simultaneously. 2. See Display (monitor) on or start Symptom Possible solution Error message: Hard disk drive error...
... Windows opens, immediately back up Windows. Or, press and hold the Power button on ; if it . 2 Chapter 2 Troubleshooting ENWW For more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on page 4. 2 Troubleshooting Refer to a backup hard disk drive. 4. Contact Support, whether it on the keyboard simultaneously. 2. See Display (monitor) on or start Symptom Possible solution Error message: Hard disk drive error...
Troubleshooting & Maintenance Guide
Page 11
... Out connector if you use the monitor front-panel Volume button to enter the on . If you want to connect analog speakers. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution For Windows 7: 1. Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Quick Setup booklet to hear sound during the initial setup of the computer. Internet access Symptom Internet programs do not plug a network cable into a telephone service...
... Out connector if you use the monitor front-panel Volume button to enter the on . If you want to connect analog speakers. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Possible solution For Windows 7: 1. Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Quick Setup booklet to hear sound during the initial setup of the computer. Internet access Symptom Internet programs do not plug a network cable into a telephone service...
Quick Setup Guide - Windows 8
Page 7
....hp.com/go/contactHP. support, go to driver updates. ● Read frequently asked questions. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides...
....hp.com/go/contactHP. support, go to driver updates. ● Read frequently asked questions. then select User guides. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides...
Quick Setup Guide - Windows 8
Page 14
... Graphics, and select Desktop & Displays, then follow the onscreen instructions to set up the layout for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. NOTE: The three-monitor setup requires that the PC is required for ATI Eyefinity Catalyst™ setup. 1. Press the power button on all connected displays. 6. you will turn blue...
... Graphics, and select Desktop & Displays, then follow the onscreen instructions to set up the layout for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you separately purchase an additional monitor and cable. NOTE: The three-monitor setup requires that the PC is required for ATI Eyefinity Catalyst™ setup. 1. Press the power button on all connected displays. 6. you will turn blue...
Quick Setup Guide - Windows 8
Page 26
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information There are a few days. (This option may not be available in all countries/regions.) ● If a repair is the fastest method of this guide, and an HP Customer Representative will make arrangements to upgrade your system. Customer support for help with setting up your new...
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information There are a few days. (This option may not be available in all countries/regions.) ● If a repair is the fastest method of this guide, and an HP Customer Representative will make arrangements to upgrade your system. Customer support for help with setting up your new...