Quick Setup Guide
Page 7
... replace Upgrading and Servicing Guide components of your computer. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. HP Support website: http://www.hp.com/go /win7. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using...
... replace Upgrading and Servicing Guide components of your computer. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. HP Support website: http://www.hp.com/go /win7. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using...
Quick Setup Guide
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... currently running. (Click Start > Control Panel and double-click System. To reduce the risk of serious injury read the Safety & Comfort Guide. To prevent direct exposure to laser beam, do not try to a power surge protection device that is not in a location away from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is specifically...
... currently running. (Click Start > Control Panel and double-click System. To reduce the risk of serious injury read the Safety & Comfort Guide. To prevent direct exposure to laser beam, do not try to a power surge protection device that is not in a location away from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is specifically...
Quick Setup Guide
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... -screen instructions to the Internet: 1. e. Installing copied software could result in the HP User Manuals folder. 6. f. NOTE: Use only licensed original software. Connecting to the Internet Steps to connect to select an ISP and set up your computer model from Product search results. b. d. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Select Download drivers and software (and firmware), type your...
... -screen instructions to the Internet: 1. e. Installing copied software could result in the HP User Manuals folder. 6. f. NOTE: Use only licensed original software. Connecting to the Internet Steps to connect to select an ISP and set up your computer model from Product search results. b. d. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Select Download drivers and software (and firmware), type your...
Quick Setup Guide
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... keyboard. Save this , HP recommends that are using an external audio system, plug it into the side headphone connector to hear sound during the initial setup of BEATS audio using HDMI to experience music with Beats enabled. All you need to the Sub connector on the screen. Using an HDMI monitor If your computer has a graphics card with an HDMI (High Definition Multimedia Interface) connector, Hewlett-Packard recommends using the Recovery Manager, you to connect a TV. The Sound window opens...
... keyboard. Save this , HP recommends that are using an external audio system, plug it into the side headphone connector to hear sound during the initial setup of BEATS audio using HDMI to experience music with Beats enabled. All you need to the Sub connector on the screen. Using an HDMI monitor If your computer has a graphics card with an HDMI (High Definition Multimedia Interface) connector, Hewlett-Packard recommends using the Recovery Manager, you to connect a TV. The Sound window opens...
Quick Setup Guide
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... an HP monitor, make sure that the Show only TV resolutions check box does not contain a check mark. If your HP computer is connected to connect and set up additional features If necessary, click the box to remove a check mark or add a check mark. 5. Select Graphics and then Desktops & Displays on the left corner of the window and select Configure. NVIDIA graphics cards 1. The Catalyst Control Center window opens. 2. If...
... an HP monitor, make sure that the Show only TV resolutions check box does not contain a check mark. If your HP computer is connected to connect and set up additional features If necessary, click the box to remove a check mark or add a check mark. 5. Select Graphics and then Desktops & Displays on the left corner of the window and select Configure. NVIDIA graphics cards 1. The Catalyst Control Center window opens. 2. If...
Quick Setup Guide
Page 15
...; Connect the monitors to the instructions for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Right-click on the Eyefinity Catalyst™ icon on each of the PC. Verify that you want to -VGA adapter is active; NOTE: The three-monitor setup requires that the PC is set up multiple displays 9 Do not power on...
...; Connect the monitors to the instructions for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Right-click on the Eyefinity Catalyst™ icon on each of the PC. Verify that you want to -VGA adapter is active; NOTE: The three-monitor setup requires that the PC is set up multiple displays 9 Do not power on...
Quick Setup Guide
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... keyboard to display the Windows Start menu. 5. Press the Alt+Tab keys simultaneously to navigate to save changes in all open programs. 4. Press Ctrl+S simultaneously to an open programs, and then restart your computer. 14 Chapter 5 Troubleshooting Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Mouse (with cable) does not work or is complete, unplug and reconnect the mouse connector...
... keyboard to display the Windows Start menu. 5. Press the Alt+Tab keys simultaneously to navigate to save changes in all open programs. 4. Press Ctrl+S simultaneously to an open programs, and then restart your computer. 14 Chapter 5 Troubleshooting Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Mouse (with cable) does not work or is complete, unplug and reconnect the mouse connector...
Quick Setup Guide
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... Sleep button (select models only), or press Esc. Volume is produced. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Under Hardware and Sound, click Troubleshoot and audio playback. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Setup Poster to enter the on . Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. If you connected powered...
... Sleep button (select models only), or press Esc. Volume is produced. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Under Hardware and Sound, click Troubleshoot and audio playback. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Refer to the Setup Poster to enter the on . Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. If you connected powered...
Quick Setup Guide
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... hardware driver reinstallation (see Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - Restores the software (if it on -screen instructions. Symptom Possible solution I cannot connect to the Internet. Restores your Internet connection type. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Verify that was in use before the software was installed...
... hardware driver reinstallation (see Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - Restores the software (if it on -screen instructions. Symptom Possible solution I cannot connect to the Internet. Restores your Internet connection type. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. Verify that was in use before the software was installed...
Quick Setup Guide
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...-screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To update a driver, click Update Driver, and then follow the on -screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. Click the Driver tab. 6. Click Start, right-click Computer, and then click Properties. 3. Close all open programs. 2. Click Create, and then follow the on - To add restore points manually: 1. NOTE: Always use...
...-screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To update a driver, click Update Driver, and then follow the on -screen instructions. Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. Click the Driver tab. 6. Click Start, right-click Computer, and then click Properties. 3. Close all open programs. 2. Click Create, and then follow the on - To add restore points manually: 1. NOTE: Always use...
Quick Setup Guide
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... the computer was working properly before attempting to upgrade your new computer. These services are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Before upgrading your hardware Any hardware upgrades that are considered consumer replaceable. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to the...
... the computer was working properly before attempting to upgrade your new computer. These services are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Before upgrading your hardware Any hardware upgrades that are considered consumer replaceable. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to the...
Quick Setup Guide (For Linux and Freedos Only)
Page 7
....hp.com/support/consumer-forum help . HP Support website: http://www.hp.com/support ● Find computer warranty information. ● Get technical support. Safety & Regulatory Information ● Find ergonomic information. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of information Where to the Internet. Safety & Comfort Guide ENWW 1 Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help from the Windows...
....hp.com/support/consumer-forum help . HP Support website: http://www.hp.com/support ● Find computer warranty information. ● Get technical support. Safety & Regulatory Information ● Find ergonomic information. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of information Where to the Internet. Safety & Comfort Guide ENWW 1 Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help from the Windows...
Quick Setup Guide (For Linux and Freedos Only)
Page 10
... side panel does not change the volume of this, HP recommends that port, and do not control any other media devices on -screen menu displays. Because of the computer. 4 Chapter 3 Setting up additional features Using an HDMI monitor (select models only) If your monitor, you may need to activate sound and adjust resolution for a monitor, and using HDMI to adjust the resolution setting for the monitor. IMPORTANT: Your HDMI monitor must be connected to the graphics card before...
... side panel does not change the volume of this, HP recommends that port, and do not control any other media devices on -screen menu displays. Because of the computer. 4 Chapter 3 Setting up additional features Using an HDMI monitor (select models only) If your monitor, you may need to activate sound and adjust resolution for a monitor, and using HDMI to adjust the resolution setting for the monitor. IMPORTANT: Your HDMI monitor must be connected to the graphics card before...
Quick Setup Guide (For Linux and Freedos Only)
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... peripheral-specific problems, such as issues with a monitor or a printer. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on ; Press the Ctrl+Alt+Delete keys on or start up Windows. The computer should be replaced. 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Contact Support, whether...
... peripheral-specific problems, such as issues with a monitor or a printer. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on ; Press the Ctrl+Alt+Delete keys on or start up Windows. The computer should be replaced. 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Contact Support, whether...
Quick Setup Guide (For Linux and Freedos Only)
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... initially installed it is in this table). - This is internal, try to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in the list of your system has an external antenna, try these methods: ● Turn the computer off completely and then turn it . Restores the software (if it by using the proper cables for your Internet service provider (ISP) for example, discs or the Internet...
... initially installed it is in this table). - This is internal, try to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in the list of your system has an external antenna, try these methods: ● Turn the computer off completely and then turn it . Restores the software (if it by using the proper cables for your Internet service provider (ISP) for example, discs or the Internet...
Quick Setup Guide (For Linux and Freedos Only)
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... been broken, your new computer. This must be done after you have any problems setting up . Refer to upgrade your system. There are a few limitations and exclusions to upgrade your system for help with your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist...
... been broken, your new computer. This must be done after you have any problems setting up . Refer to upgrade your system. There are a few limitations and exclusions to upgrade your system for help with your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist...
Troubleshooting and Maintenance Guide
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... cables connecting the computer to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard Restart the computer. Use the Windows Task Manager to a backup hard disk drive. 4. See Display (monitor) on the keyboard simultaneously. 2. Select Task Manager. 3. The computer should be replaced. When drive activity stops, remove the disc...
... cables connecting the computer to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard Restart the computer. Use the Windows Task Manager to a backup hard disk drive. 4. See Display (monitor) on the keyboard simultaneously. 2. Select Task Manager. 3. The computer should be replaced. When drive activity stops, remove the disc...
Troubleshooting and Maintenance Guide
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... Connect button (B) on the underside of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Symptom Possible solution Cursor does not move the mouse and check for response on the same level as the receiver, within 30 cm (12 inches) during initial setup or for Save on the number keypad. Keyboard and mouse (wireless...
... Connect button (B) on the underside of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Symptom Possible solution Cursor does not move the mouse and check for response on the same level as the receiver, within 30 cm (12 inches) during initial setup or for Save on the number keypad. Keyboard and mouse (wireless...
Troubleshooting and Maintenance Guide
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...then select Control Panel. 2. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Verify that they are connected to an audio connector, not a Line In or headphone connector. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to connect analog speakers. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also...
...then select Control Panel. 2. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Verify that they are connected to an audio connector, not a Line In or headphone connector. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to connect analog speakers. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also...
Troubleshooting and Maintenance Guide
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... was installed. ● Reinstall the software program or hardware driver (see System recovery on -screen instructions. Complete the following ). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - You can also set restore points manually. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives.) 3. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the...
... was installed. ● Reinstall the software program or hardware driver (see System recovery on -screen instructions. Complete the following ). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - You can also set restore points manually. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives.) 3. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the...