HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page 6 Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface...
.../c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page 6 Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface...
HP ENVY15 Getting Started - Windows 7
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... Using the keyboard ...25 Using the action keys ...25 Using pointing devices ...27 Setting pointing device preferences 27 Using the Imagepad ...28 Turning the Imagepad off or on 28 Navigating ...29 Selecting ...29 Using Imagepad gestures 29 Scrolling 30 Pinching/Zooming 30 Rotating 31 Flicking 31 5 Maintenance ...32 Using a factory-sealed battery ...32 Replacing or upgrading the hard drive 33 Removing the hard drive ...33 Installing the hard drive ...36 Adding or replacing memory modules 38 6 Backup and recovery ...43 Restore ...44 Creating recovery media...
... Using the keyboard ...25 Using the action keys ...25 Using pointing devices ...27 Setting pointing device preferences 27 Using the Imagepad ...28 Turning the Imagepad off or on 28 Navigating ...29 Selecting ...29 Using Imagepad gestures 29 Scrolling 30 Pinching/Zooming 30 Rotating 31 Flicking 31 5 Maintenance ...32 Using a factory-sealed battery ...32 Replacing or upgrading the hard drive 33 Removing the hard drive ...33 Installing the hard drive ...36 Adding or replacing memory modules 38 6 Backup and recovery ...43 Restore ...44 Creating recovery media...
HP ENVY15 Getting Started - Windows 7
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... Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new Internet account or configure the computer to use an existing account: ● ISP-provided icons (available in some locations)-These icons may be displayed individually on the Windows desktop. Connecting to an existing WLAN 1. To set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. Be sure that the WLAN device...
... Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new Internet account or configure the computer to use an existing account: ● ISP-provided icons (available in some locations)-These icons may be displayed individually on the Windows desktop. Connecting to an existing WLAN 1. To set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. Be sure that the WLAN device...
HP ENVY15 Getting Started - Windows 7
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Using pointing devices 27 Using pointing devices NOTE: In addition to the pointing devices included with your computer, and select Mouse settings. To access Mouse Properties, select Start > Devices and Printers. Then right-click the device representing your computer, you can use an external USB mouse (purchased separately) by connecting it to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Setting pointing device preferences Use Mouse Properties in Windows to one of the USB ports on the computer.
Using pointing devices 27 Using pointing devices NOTE: In addition to the pointing devices included with your computer, and select Mouse settings. To access Mouse Properties, select Start > Devices and Printers. Then right-click the device representing your computer, you can use an external USB mouse (purchased separately) by connecting it to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Setting pointing device preferences Use Mouse Properties in Windows to one of the USB ports on the computer.
HP ENVY15 Getting Started - Windows 7
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... 20 hard drive light 16 HDMI port, identifying 16 headphone jack 18 Help and Support key 25 HP Recovery Manager 45 HP Wireless Audio Manager 5 I Imagepad buttons 12 identifying 11 navigating 29 selecting 29 using 28 Imagepad gestures flicking 31 pinching 30 rotating 31 scrolling 30 zooming 30 Imagepad light 11, 12 Imagepad on/off button 11 Imagepad zone, identifying 12 input power 53 integrated webcam light, identifying 19 Intel Smart Connect Technology 6 Intel Wireless Display 7 internal display switch...
... 20 hard drive light 16 HDMI port, identifying 16 headphone jack 18 Help and Support key 25 HP Recovery Manager 45 HP Wireless Audio Manager 5 I Imagepad buttons 12 identifying 11 navigating 29 selecting 29 using 28 Imagepad gestures flicking 31 pinching 30 rotating 31 scrolling 30 zooming 30 Imagepad light 11, 12 Imagepad on/off button 11 Imagepad zone, identifying 12 input power 53 integrated webcam light, identifying 19 Intel Smart Connect Technology 6 Intel Wireless Display 7 internal display switch...
HP ENVY15 Getting Started - Windows 7
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... (network) jack, identifying 16 rotating Imagepad gesture 31 S screen brightness keys 25 screen image, switching 26 scrolling Imagepad gesture 30 security cable slot, identifying 16 serial number label 51 serial number, computer 51 service access door identifying 20 removing 39 setup of WLAN 23 single large surface 8 slots Digital Media Slot 16 security cable 16 speaker, top, identifying 13 speakers, front, identifying 15 subwoofer, identifying 20 supported discs 45 system recovery performing 45 using recovery discs 46 using the dedicated recovery partition...
... (network) jack, identifying 16 rotating Imagepad gesture 31 S screen brightness keys 25 screen image, switching 26 scrolling Imagepad gesture 30 security cable slot, identifying 16 serial number label 51 serial number, computer 51 service access door identifying 20 removing 39 setup of WLAN 23 single large surface 8 slots Digital Media Slot 16 security cable 16 speaker, top, identifying 13 speakers, front, identifying 15 subwoofer, identifying 20 supported discs 45 system recovery performing 45 using recovery discs 46 using the dedicated recovery partition...
HP Notebook Reference Guide - Windows 7
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... power lights turn on and your work returns to the screen where you must enter your Windows password before your work is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the Imagepad. Setting power options 17 If the computer is saved to memory, letting you can be changed in Windows Control Panel. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality...
... power lights turn on and your work returns to the screen where you must enter your Windows password before your work is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the Imagepad. Setting power options 17 If the computer is saved to memory, letting you can be changed in Windows Control Panel. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality...
HP Notebook Reference Guide - Windows 7
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... types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to the computer. 2. Click the remove hardware icon in the notification area, at the far right of information or an unresponsive system, use , refer to the powered USB port on -screen instructions. 3. Turn on the device. Connect...
... types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to the computer. 2. Click the remove hardware icon in the notification area, at the far right of information or an unresponsive system, use , refer to the powered USB port on -screen instructions. 3. Turn on the device. Connect...
HP Notebook Reference Guide - Windows 7
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... the hard drive become fragmented. NOTE: It is running utilities, or changing Windows settings. You may take more efficiently. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as installing software, running on -screen instructions. Connect the computer to Help and Support for your hard drive at any time. To run Disk Defragmenter: 1. Click Defragment disk. You may want to set Disk Defragmenter...
... the hard drive become fragmented. NOTE: It is running utilities, or changing Windows settings. You may take more efficiently. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as installing software, running on -screen instructions. Connect the computer to Help and Support for your hard drive at any time. To run Disk Defragmenter: 1. Click Defragment disk. You may want to set Disk Defragmenter...
HP Notebook Reference Guide - Windows 7
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... of being locked out of the power-on password at the first password check before the "Press the ESC key for a Windows security feature. Setting passwords in a secure place. You can use the same password for more than one Setup Utility (BIOS) feature. For additional information about Windows passwords, such as it must be entered each password and store it displayed as screen-saver passwords, select Start > Help and Support. Setting passwords in place...
... of being locked out of the power-on password at the first password check before the "Press the ESC key for a Windows security feature. Setting passwords in a secure place. You can use the same password for more than one Setup Utility (BIOS) feature. For additional information about Windows passwords, such as it must be entered each password and store it displayed as screen-saver passwords, select Start > Help and Support. Setting passwords in place...
HP Notebook Reference Guide - Windows 7
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... key and the keyboard arrow keys and then press enter. ● To scroll up and down, use the arrow keys to the main Setup Utility (BIOS) screen, press esc, and then follow the on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. - Restoring factory settings in Setup Utility (BIOS...
... key and the keyboard arrow keys and then press enter. ● To scroll up and down, use the arrow keys to the main Setup Utility (BIOS) screen, press esc, and then follow the on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed. 3. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. - Restoring factory settings in Setup Utility (BIOS...
HP Notebook Reference Guide - Windows 7
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... hard drive. If no instructions are displayed on battery power, docked in an optional docking device, or connected to locate the update later, after the download is typically Local Disk (C:). 3. Using the hard drive path you want to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Select Start > Help and Support > Maintain. 2. You may need to access this information to an optional power source. Double-click your computer and access the BIOS update you recorded earlier, open...
... hard drive. If no instructions are displayed on battery power, docked in an optional docking device, or connected to locate the update later, after the download is typically Local Disk (C:). 3. Using the hard drive path you want to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Select Start > Help and Support > Maintain. 2. You may need to access this information to an optional power source. Double-click your computer and access the BIOS update you recorded earlier, open...
HP Notebook Reference Guide - Windows 7
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...keys media 11 volume 12 administrator password creating 43 entering 43 managing 43 airport security devices 33 antivirus software, using 44 audio functions, checking 12 B battery conserving power 22 discharging 20 displaying remaining charge 20 factory-sealed 22 low battery levels 21 Battery Check 20 battery information, finding 20 battery power 20 BIOS determining version 51 downloading an update 52 updating 51 Bluetooth device 2, 6 buttons media 11 power 16 volume 12 C cables 1394 29 eSATA 30 USB 28 checking audio functions 12 computer, traveling 54 configuring audio for HDMI 15 configuring...
...keys media 11 volume 12 administrator password creating 43 entering 43 managing 43 airport security devices 33 antivirus software, using 44 audio functions, checking 12 B battery conserving power 22 discharging 20 displaying remaining charge 20 factory-sealed 22 low battery levels 21 Battery Check 20 battery information, finding 20 battery power 20 BIOS determining version 51 downloading an update 52 updating 51 Bluetooth device 2, 6 buttons media 11 power 16 volume 12 C cables 1394 29 eSATA 30 USB 28 checking audio functions 12 computer, traveling 54 configuring audio for HDMI 15 configuring...
HP Notebook Reference Guide - Windows 7
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... 7 connecting a modem cable adapter 8 selecting a location setting 8 N network cable, connecting 9 network icon 2 O operating system controls 4 optical disc inserting 36 removing 37 optical drive 31 optional external devices, using 31 P passwords set in Setup Utility (BIOS) 42 set in Windows 42 ports DisplayPort 13 expansion 31 external monitor 13 HDMI 14 Intel Wireless Display 15 VGA 13 power battery 20 conserving 22 options 17 power button 16 power meter 18 power plans customizing 19 selecting 18 viewing current 18 power switch 16 power-on password creating 44 entering 44 managing 44 power...
... 7 connecting a modem cable adapter 8 selecting a location setting 8 N network cable, connecting 9 network icon 2 O operating system controls 4 optical disc inserting 36 removing 37 optical drive 31 optional external devices, using 31 P passwords set in Setup Utility (BIOS) 42 set in Windows 42 ports DisplayPort 13 expansion 31 external monitor 13 HDMI 14 Intel Wireless Display 15 VGA 13 power battery 20 conserving 22 options 17 power button 16 power meter 18 power plans customizing 19 selecting 18 viewing current 18 power switch 16 power-on password creating 44 entering 44 managing 44 power...
HP ENVY 15 - Maintenance and Service Guide
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...; USB 3.0 and USB 2.0 ports (all 3 video out modes: HDMI, DP, LCD) ● HDMI v1.4a supporting up to turn keyboard backlight on/off TouchPad with image sensor TouchPad with USB 3.0 ports. Category Ports Description ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone), Beats-branded in red ● DisplayPort supporting super high-definition external displays up to 2560×1600 resolution (f4 key incorporates all USB ports support USB sleep and charge) NOTE: HP ENVY 15 model numbers 15-3200 through 15...
...; USB 3.0 and USB 2.0 ports (all 3 video out modes: HDMI, DP, LCD) ● HDMI v1.4a supporting up to turn keyboard backlight on/off TouchPad with image sensor TouchPad with USB 3.0 ports. Category Ports Description ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone), Beats-branded in red ● DisplayPort supporting super high-definition external displays up to 2560×1600 resolution (f4 key incorporates all USB ports support USB sleep and charge) NOTE: HP ENVY 15 model numbers 15-3200 through 15...
HP ENVY 15 - Maintenance and Service Guide
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... enter. 5. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types...
... enter. 5. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types...
HP ENVY 15 - Maintenance and Service Guide
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... in compressed files called SoftPaqs. Restoring factory settings in Setup Utility to select Exit > Load Setup Defaults. 4. Use the arrow keys to the values that were set at the bottom of the BIOS may be available on -screen instructions. 5. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Most BIOS updates on -screen instructions. -
... in compressed files called SoftPaqs. Restoring factory settings in Setup Utility to select Exit > Load Setup Defaults. 4. Use the arrow keys to the values that were set at the bottom of the BIOS may be available on -screen instructions. 5. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Most BIOS updates on -screen instructions. -
HP ENVY 15 - Maintenance and Service Guide
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... to download. 3. Use the arrow keys to access this information to locate the update later, after it has been downloaded to your changes, use the tab key and the arrow keys to select Exit > Exit Discarding Changes, and then press enter. Windows 7-Select Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Identify the BIOS update that is connected to reliable external power using Setup Utility. 1. b. You will need this...
... to download. 3. Use the arrow keys to access this information to locate the update later, after it has been downloaded to your changes, use the tab key and the arrow keys to select Exit > Exit Discarding Changes, and then press enter. Windows 7-Select Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Identify the BIOS update that is connected to reliable external power using Setup Utility. 1. b. You will need this...
HP ENVY 15 - Maintenance and Service Guide
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... for intermittent problems that are displayed, follow the on the screen after the download is typically Local Disk (C:). 3. ENWW Using System Diagnostics 91 Windows XP-Open Windows Explorer by selecting Start > Computer. While the "Press the ESC key for example, filename.exe). When the Startup Menu is running, press esc. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test...
... for intermittent problems that are displayed, follow the on the screen after the download is typically Local Disk (C:). 3. ENWW Using System Diagnostics 91 Windows XP-Open Windows Explorer by selecting Start > Computer. While the "Press the ESC key for example, filename.exe). When the Startup Menu is running, press esc. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test...
HP ENVY 15 - Maintenance and Service Guide
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... 4 USB 11, 12 USB charging 11 power button 7 power button board removal 52 spare part number 18, 52 power connector 13 power connector cable removal 82 spare part number 19, 25 power cord set requirements 105 spare part numbers 23, 24 power light 9, 12 power requirements, product description 4 processor product description 1 removal 80 spare part numbers 19, 24, 25, 26, 80 product description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 4 power...
... 4 USB 11, 12 USB charging 11 power button 7 power button board removal 52 spare part number 18, 52 power connector 13 power connector cable removal 82 spare part number 19, 25 power cord set requirements 105 spare part numbers 23, 24 power light 9, 12 power requirements, product description 4 processor product description 1 removal 80 spare part numbers 19, 24, 25, 26, 80 product description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 4 power...