HP Printers - Supported Citrix Presentation Server environments
Page 22
...the initialization of such a key is HKEY_CURRENT_USER\Software\HewlettPackard\165b5934-15c4-4a84-c392-d044915211da where 165b5934-15c4-4a84-c392d044915211da is a GUID (globally unique identifier). The process msiexec.exe might consume CPU resources and slow autocreation of the printer as well as ...xx and 61.081.xxx.xx have a known performance issue when autocreating printers at user login. HP Designjets and supported driver versions HP printer DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested PS N/A DJ 100/110 Not...
...the initialization of such a key is HKEY_CURRENT_USER\Software\HewlettPackard\165b5934-15c4-4a84-c392-d044915211da where 165b5934-15c4-4a84-c392d044915211da is a GUID (globally unique identifier). The process msiexec.exe might consume CPU resources and slow autocreation of the printer as well as ...xx and 61.081.xxx.xx have a known performance issue when autocreating printers at user login. HP Designjets and supported driver versions HP printer DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested PS N/A DJ 100/110 Not...
HP Printers - Supported Citrix Presentation Server environments
Page 23
... a heavy load of the driver installed on the server. Other symptoms caused by the default settings of connected users. When Citrix autocreates using an older HP driver, the process halts and any remaining printers fail to the properties of the server. If Feature Release 1/...hpbmini.dll and hpcdmc32.dll in the windows\system32\spool\drivers\w32sx86\3 directory and remove hpbmini.dll from DependentFiles registry entry in the GUID hive. Solution To determine if these suspected issues it is 1.0.2.35. Version 4.x.x.x print drivers have an issue unloading hpbmini.dll which ...
... a heavy load of the driver installed on the server. Other symptoms caused by the default settings of connected users. When Citrix autocreates using an older HP driver, the process halts and any remaining printers fail to the properties of the server. If Feature Release 1/...hpbmini.dll and hpcdmc32.dll in the windows\system32\spool\drivers\w32sx86\3 directory and remove hpbmini.dll from DependentFiles registry entry in the GUID hive. Solution To determine if these suspected issues it is 1.0.2.35. Version 4.x.x.x print drivers have an issue unloading hpbmini.dll which ...
Service Manual
Page 4
... This manual contains information necessary to test, calibrate and service: D HP DesignJet 230 plotters (models C4694A and C4695A) D HP DesignJet 250C plotters (models C3190A and C3191A) D HP DesignJet 330 plotters (models C4701A and C4702A) D HP DesignJet 350C plotters (models C4699A and C4700A) For information about using these ...;size plotters refers generically to indicate the name of the Service Manual or User's Guide where you can find information related to the corresponding user and quickĆreference guides. A small arrow ' is used to indicate other information not marked by...
... This manual contains information necessary to test, calibrate and service: D HP DesignJet 230 plotters (models C4694A and C4695A) D HP DesignJet 250C plotters (models C3190A and C3191A) D HP DesignJet 330 plotters (models C4701A and C4702A) D HP DesignJet 350C plotters (models C4699A and C4700A) For information about using these ...;size plotters refers generically to indicate the name of the Service Manual or User's Guide where you can find information related to the corresponding user and quickĆreference guides. A small arrow ' is used to indicate other information not marked by...
Service Manual
Page 5
... 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
... 1Ć3 Memory 1Ć3 Accuracy 1Ć3 Resolution 1Ć4 Legs 1Ć4 RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight 2Ć3 C4699Ć90000 Contents iii
Service Manual
Page 6
... Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and...3Ć14 PowerĆOn SelfĆTests 3Ć14 Demonstration Plot 3Ć14 Example of Setup Sheet (DesignJet 250C 3Ć15 Example of Setup Sheet (DesignJet 350C 3Ć16 4 Preventive Maintenance Moisture on Plotter 4Ć2 Level of Plotter Usage 4Ć2 Friction on ...
... Assembly (Optional 3Ć8 Installing the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and...3Ć14 PowerĆOn SelfĆTests 3Ć14 Demonstration Plot 3Ć14 Example of Setup Sheet (DesignJet 250C 3Ć15 Example of Setup Sheet (DesignJet 350C 3Ć16 4 Preventive Maintenance Moisture on Plotter 4Ć2 Level of Plotter Usage 4Ć2 Friction on ...
Service Manual
Page 9
...User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230... Procedure for the DesignJet 330 and 350C . . . . . 8Ć28 Troubleshooting Tips 8Ć30 Service Tests 8Ć35 Which Service Test to Perform 8Ć35 Viewing Test Output on an HP Palmtop PC 8Ć...
...User's Guide, chapter 1 7Ć2 Color Cartridge Test (See ' User's Guide, chapter 3 7Ć2 Service Modes 7Ć3 Entering Service Mode 1 7Ć3 Entering Service Mode 2 7Ć4 Stopping a Test 7Ć4 FrontĆPanel Keys in Service Mode 7Ć5 Pressing Two Keys Together 7Ć5 Software Diagnostics and Hardware Tools 7Ć5 ServiceĆMode 1 (DesignJet 230... Procedure for the DesignJet 330 and 350C . . . . . 8Ć28 Troubleshooting Tips 8Ć30 Service Tests 8Ć35 Which Service Test to Perform 8Ć35 Viewing Test Output on an HP Palmtop PC 8Ć...
Service Manual
Page 14
...) D Printer Management Language (PML) 1Ć2 Product Information C4699Ć90000 Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following languages...
...) D Printer Management Language (PML) 1Ć2 Product Information C4699Ć90000 Description Applications HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are supplied with the plotters: D AutoCAD for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following languages...
Service Manual
Page 16
...dpi Addressable 600 x 600 dpi Addressable 600 x 600 dpi 300 x 300 dpi 300 x 300 dpi 300 x 300 dpi 230 250C Legs The plotter legs are optional. The D/A1Ćsize legs have no media diverter. 330 350C RollĆfeed and...DesignJet 330 to a Designjet 350C. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media 330 350C For additional media types available ' User's Guide...
...dpi Addressable 600 x 600 dpi Addressable 600 x 600 dpi 300 x 300 dpi 300 x 300 dpi 300 x 300 dpi 230 250C Legs The plotter legs are optional. The D/A1Ćsize legs have no media diverter. 330 350C RollĆfeed and...DesignJet 330 to a Designjet 350C. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter paper Plain vellum (HP preferred) Plain translucent paper (HP preferred) HP single-matte polyester film HP special inkjet paper or equivalent non-HP media 330 350C For additional media types available ' User's Guide...
Service Manual
Page 20
...for the parallel interface. (Interface descriptions ' Service Manual, chapter 5, w Input/Output Interfaces.) 230 250C (Pin specifications ' User's Guide, chapter 5, w Interface specifications.) 330 350C (Pin specifications ' User's Guide, chapter 10, w Interface specifications.) (Cable part numbers ' Service Manual, chapter 10.) ... cable is permissible, provided the load capacitance does not exceed 2500 picofarads. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters have a protective earth (ground) terminal. Serious shock hazard leading...
...for the parallel interface. (Interface descriptions ' Service Manual, chapter 5, w Input/Output Interfaces.) 230 250C (Pin specifications ' User's Guide, chapter 5, w Interface specifications.) 330 350C (Pin specifications ' User's Guide, chapter 10, w Interface specifications.) (Cable part numbers ' Service Manual, chapter 10.) ... cable is permissible, provided the load capacitance does not exceed 2500 picofarads. Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters have a protective earth (ground) terminal. Serious shock hazard leading...
Service Manual
Page 21
... (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Idle specification assumes fan is off. Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to...
... (12.9 in) 31 kg (68.2 lb) C4699Ć90000 Site Planning and Requirements 2Ć3 Idle specification assumes fan is off. Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to...
Service Manual
Page 34
Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read...
Installing the Plotter (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read...
Service Manual
Page 36
...PowerĆOn SelfĆTests Whenever you switch the plotter on the following page. (Instructions ' User's Guide, chapter 1, w Change the language, ' User's Guide, chapter 1, w Send a sample plot or demo plot.) 3Ć14 Installation and Configuration C4699Ć...User's Guide describes how to configure the following pages. Verifying Plotter Operation The plotters contain several types of internal operational checks and tests to ensure that the plotter is found to be directly attributed to the use with any of its DesignJet series plotters or printers. If a failure or damage to such HP...
...PowerĆOn SelfĆTests Whenever you switch the plotter on the following page. (Instructions ' User's Guide, chapter 1, w Change the language, ' User's Guide, chapter 1, w Send a sample plot or demo plot.) 3Ć14 Installation and Configuration C4699Ć...User's Guide describes how to configure the following pages. Verifying Plotter Operation The plotters contain several types of internal operational checks and tests to ensure that the plotter is found to be directly attributed to the use with any of its DesignJet series plotters or printers. If a failure or damage to such HP...
Service Manual
Page 47
...into the plotter, it is gripped by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is installed on the DesignJet 330 and 350C roll media can cause the media to stick to release the switch as the pinchĆarms are...from building up on the DesignJet 330 and 350C. 330 350C PinchĆArm Sensor The pinchĆarm sensor is a switch sensor that is manually slid across the paper to the plotter. A charge can be used. C4699Ć90000 Functional Overview 5Ć5 For further information ' User's Guide, chapter 2. Removing Static Charge...
...into the plotter, it is gripped by the pinchĆarms. There is no pinchĆarm sensor on the DesignJet 230 and 250C but there is installed on the DesignJet 330 and 350C roll media can cause the media to stick to release the switch as the pinchĆarms are...from building up on the DesignJet 330 and 350C. 330 350C PinchĆArm Sensor The pinchĆarm sensor is a switch sensor that is manually slid across the paper to the plotter. A charge can be used. C4699Ć90000 Functional Overview 5Ć5 For further information ' User's Guide, chapter 2. Removing Static Charge...
Service Manual
Page 53
... absence of a drop detector implies a different cartridgeĆmaintenance algorithm to help prevent clogging. For the correct part numbers for the DesignJet 230/250C and DesignJet 330/350C look identical, their characteristics are different. D An ink separator isolates the bellows from becoming clogged. Installing the incorrect primer can...Plots on Glossy Paper The characteristics for color plots on glossy media are the same as one of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A bellows assembly provides a vacuum to suck ink from the nozzles.
... absence of a drop detector implies a different cartridgeĆmaintenance algorithm to help prevent clogging. For the correct part numbers for the DesignJet 230/250C and DesignJet 330/350C look identical, their characteristics are different. D An ink separator isolates the bellows from becoming clogged. Installing the incorrect primer can...Plots on Glossy Paper The characteristics for color plots on glossy media are the same as one of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A bellows assembly provides a vacuum to suck ink from the nozzles.
Service Manual
Page 97
... the trailing cable ' page 6Ć35. 10 Slide the carriage to Ćmedia distance ' page 7Ć11. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39
... the trailing cable ' page 6Ć35. 10 Slide the carriage to Ćmedia distance ' page 7Ć11. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39
Service Manual
Page 110
... on plots Jagged color lines on plots Shadows appear beside colors 330 350C Banding Black Cartridge Alignment 230 250C Instructions ' User's Guide, chapter 1. 330 350C Instructions ' User's Guide, chapter 5. Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Color Cartridge Test 3. When to Calibrate the Plotter Indications or Repairs Performed You reseated or replaced...
... on plots Jagged color lines on plots Shadows appear beside colors 330 350C Banding Black Cartridge Alignment 230 250C Instructions ' User's Guide, chapter 1. 330 350C Instructions ' User's Guide, chapter 5. Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Color Cartridge Test 3. When to Calibrate the Plotter Indications or Repairs Performed You reseated or replaced...
Service Manual
Page 140
Send your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key combination. (Keys ' Quick Reference Guide.) 8Ć6 Troubleshooting C4699Ć90000 Load or reseat the cartridges. (Instructions ' Quick Reference Guide.) Steady 2 Load Media: No sheet is no...
Send your computer or, for the DesignJet 230 and 250C Plotters No LEDs On If there is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key combination. (Keys ' Quick Reference Guide.) 8Ć6 Troubleshooting C4699Ć90000 Load or reseat the cartridges. (Instructions ' Quick Reference Guide.) Steady 2 Load Media: No sheet is no...
Service Manual
Page 141
.... D Replace the electronics module. Flashing 29 C4699Ć90000 Troubleshooting 8Ć7 Load a sheet. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. D If it to plot, but no negative motion RTL command. Replace each cartridge. Cartridges + Ready: The plotter is waiting to...
.... D Replace the electronics module. Flashing 29 C4699Ć90000 Troubleshooting 8Ć7 Load a sheet. D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. D If it to plot, but no negative motion RTL command. Replace each cartridge. Cartridges + Ready: The plotter is waiting to...
Service Manual
Page 142
... along the carriage axis - D Are both mediaĆsensor flags installed? D Replace the media sensor. Error + Ready: There is an HP 712 workstation, you begin to load media and push it into the plotter with the serial interface. Flashing 36 Flashing 39 Error + Load Media...above them. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. Try to load it again. (Tips ' User's Guide, chapter 4, and mediaĆloading guide C3190Ć90162.) When you may also occur if you send a drawing for...
... along the carriage axis - D Are both mediaĆsensor flags installed? D Replace the media sensor. Error + Ready: There is an HP 712 workstation, you begin to load media and push it into the plotter with the serial interface. Flashing 36 Flashing 39 Error + Load Media...above them. To check the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. Try to load it again. (Tips ' User's Guide, chapter 4, and mediaĆloading guide C3190Ć90162.) When you may also occur if you send a drawing for...
Service Manual
Page 147
...(Troubleshooting ' User's Guide, chapter 9.) - Instructions ' User's Guide, chapter 2. Steady 2 Steady 6 Ready: Ready to plot, but no activity at all from your plot from the plotter, you to cut the plot. LEDs On (Error Off) Load Media: No sheet is no sheet is waiting for the DesignJet 330 and ...350C Plotters No LEDs On If there is loaded. Send your computer or, for a special internal plot, press the appropriate key combination. (Keys ' Quick Reference Guide.) LEDs Flashing Load Media + Ready: The plotter...
...(Troubleshooting ' User's Guide, chapter 9.) - Instructions ' User's Guide, chapter 2. Steady 2 Steady 6 Ready: Ready to plot, but no activity at all from your plot from the plotter, you to cut the plot. LEDs On (Error Off) Load Media: No sheet is no sheet is waiting for the DesignJet 330 and ...350C Plotters No LEDs On If there is loaded. Send your computer or, for a special internal plot, press the appropriate key combination. (Keys ' Quick Reference Guide.) LEDs Flashing Load Media + Ready: The plotter...