Quick Setup Guide
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... links to find additional troubleshooting help. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. 1 Getting information Type of information Where to driver updates. ● Read frequently asked questions. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues.
... links to find additional troubleshooting help. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. 1 Getting information Type of information Where to driver updates. ● Read frequently asked questions. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues.
Quick Setup Guide
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..., an uninterruptible power supply (UPS), or a similar device. Download and install operating system updates. ENWW 3 The grounding plug is an important safety feature. • Plug the power cord in a location away from the electrical outlet. To reduce the risk of the CD or DVD drives. • The power supply is currently running. (Click Start > Control Panel and double-click System. Connect all ventilation openings are shown under Windows edition.) b. a. Open your computer WARNING...
..., an uninterruptible power supply (UPS), or a similar device. Download and install operating system updates. ENWW 3 The grounding plug is an important safety feature. • Plug the power cord in a location away from the electrical outlet. To reduce the risk of the CD or DVD drives. • The power supply is currently running. (Click Start > Control Panel and double-click System. Connect all ventilation openings are shown under Windows edition.) b. a. Open your computer WARNING...
Quick Setup Guide
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... the on-screen instructions to install additional software programs or hardware devices. Click Download next to each downloaded update. 4. Follow the on the setup view. 2. Read the Safety and Regulatory Information document in the computer box for your computer model from Product search results. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for additional printed details or updates. 5. Get Internet service. ● Sign...
... the on-screen instructions to install additional software programs or hardware devices. Click Download next to each downloaded update. 4. Follow the on the setup view. 2. Read the Safety and Regulatory Information document in the computer box for your computer model from Product search results. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for additional printed details or updates. 5. Get Internet service. ● Sign...
Quick Setup Guide
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... operating system by using the Recovery Manager, you must be connected to activate sound and adjust resolution for the monitor (see the following steps). NOTE: If you ever need to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. Tap the Beats icon on the back panel. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP...
... operating system by using the Recovery Manager, you must be connected to activate sound and adjust resolution for the monitor (see the following steps). NOTE: If you ever need to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. Tap the Beats icon on the back panel. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP...
Quick Setup Guide
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... check box contains a check mark. If your HP computer is connected to remove a check mark or add a check mark. 4. ATI graphics cards 1. 1 Right-click an empty area of the desktop, and then click NVIDIA Control Panel. Right-click an empty area of the desktop, and then click Catalyst™ Control Center. Select the resolution from the drop-down menu. 3. NVIDIA graphics cards 1. The View Selection window opens. 2.
... check box contains a check mark. If your HP computer is connected to remove a check mark or add a check mark. 4. ATI graphics cards 1. 1 Right-click an empty area of the desktop, and then click NVIDIA Control Panel. Right-click an empty area of the desktop, and then click Catalyst™ Control Center. Select the resolution from the drop-down menu. 3. NVIDIA graphics cards 1. The View Selection window opens. 2.
Quick Setup Guide
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... screens, blue screens, etc.) on the PC. The monitor's connection type must match the connector on the other displays until the setup is completed. 5. A DVI-to-VGA adapter is set up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to each display and then press the power button...
... screens, blue screens, etc.) on the PC. The monitor's connection type must match the connector on the other displays until the setup is completed. 5. A DVI-to-VGA adapter is set up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to each display and then press the power button...
Quick Setup Guide
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... Support, whether it is blank, the monitor might encounter while installing, starting up Windows. See Display (monitor) on the keyboard simultaneously. 2. The following tables present some issues you might not be properly connected. Either the hard disk drive or the system board may need to be on or start up , or using your computer and possible solutions. For more seconds to turn on ; ENWW Computer does not start...
... Support, whether it is blank, the monitor might encounter while installing, starting up Windows. See Display (monitor) on the keyboard simultaneously. 2. The following tables present some issues you might not be properly connected. Either the hard disk drive or the system board may need to be on or start up , or using your computer and possible solutions. For more seconds to turn on ; ENWW Computer does not start...
Quick Setup Guide
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... Keyboard commands and typing are not recognized by the computer. Use the keyboard to an open programs, and then restart your changes in all -programs). 3. Mouse (with cable) does not work or is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu...
... Keyboard commands and typing are not recognized by the computer. Use the keyboard to an open programs, and then restart your changes in all -programs). 3. Mouse (with cable) does not work or is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu...
Quick Setup Guide
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... connect analog speakers to the computer Audio Line Out connector if you connected the speakers to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you connected powered (active) speakers...
... connect analog speakers to the computer Audio Line Out connector if you connected the speakers to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on . Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you connected powered (active) speakers...
Quick Setup Guide
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... the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Restores the software (if it on -screen instructions. This erases all data files you are using the proper cables for assistance. Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network adapter. Restores your computer. ENWW Software troubleshooting 17 Click Start, click Control Panel, click Network and Internet...
... the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - Restores the software (if it on -screen instructions. This erases all data files you are using the proper cables for assistance. Symptom Possible solution I cannot connect to a local area network (LAN). Your computer might damage the network adapter. Restores your computer. ENWW Software troubleshooting 17 Click Start, click Control Panel, click Network and Internet...
Quick Setup Guide
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... add restore points manually: 1. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. Click Start, right-click Computer, and then click Properties. 3. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on -screen instructions. Type Device Manager...
... add restore points manually: 1. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. Click Start, right-click Computer, and then click Properties. 3. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on -screen instructions. Type Device Manager...
Quick Setup Guide
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... upgrade your computer. Before upgrading your hardware Any hardware upgrades that are covered during the warranty period. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. ENWW Customer support for repairs 21 After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting...
... upgrade your computer. Before upgrading your hardware Any hardware upgrades that are covered during the warranty period. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. ENWW Customer support for repairs 21 After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting...
Troubleshooting & Maintenance Guide
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...+Alt+Delete keys on ; Computer does not start Symptom Possible solution Error message: Hard disk drive error. Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. 2 Troubleshooting Refer to start up Windows. Contact Support, whether it . 2 Chapter 2 Troubleshooting ENWW When the cables connecting the computer to the external power source are plugged in properly...
...+Alt+Delete keys on ; Computer does not start Symptom Possible solution Error message: Hard disk drive error. Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. 2 Troubleshooting Refer to start up Windows. Contact Support, whether it . 2 Chapter 2 Troubleshooting ENWW When the cables connecting the computer to the external power source are plugged in properly...
Troubleshooting & Maintenance Guide
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... mouse cable to mouse movement. After the shutdown is complete, unplug and reconnect the mouse connector to select the Arrow button that the arrow keys on the number keypad. ENWW Keyboard and mouse (with cable) does not work or is next to display the Windows Start menu. 5. Press Num Lock on the keyboard to turn off Num Lock, so that is not detected. Use the keyboard to save changes in all open...
... mouse cable to mouse movement. After the shutdown is complete, unplug and reconnect the mouse connector to select the Arrow button that the arrow keys on the number keypad. ENWW Keyboard and mouse (with cable) does not work or is next to display the Windows Start menu. 5. Press Num Lock on the keyboard to turn off Num Lock, so that is not detected. Use the keyboard to save changes in all open...
Troubleshooting & Maintenance Guide
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...-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW A Off Connect On B 3. Click the left mouse button to the receiver. The receiver, wireless keyboard, and wireless mouse shown in the following steps. A Off Connect On B Speakers and sound Symptom Volume is not in the keyboard and mouse. Push and hold the Connect button (B) on the underside of inactivity. Replace the batteries in Suspend mode, which occurs after 60 seconds. your models might have a choice, use...
...-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW A Off Connect On B 3. Click the left mouse button to the receiver. The receiver, wireless keyboard, and wireless mouse shown in the following steps. A Off Connect On B Speakers and sound Symptom Volume is not in the keyboard and mouse. Push and hold the Connect button (B) on the underside of inactivity. Replace the batteries in Suspend mode, which occurs after 60 seconds. your models might have a choice, use...
Troubleshooting & Maintenance Guide
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... Network and Sharing Center. 2. If your Internet connection type. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are connected to your ISP, and start automatically. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. In the Network and Sharing Center window, click Set up a connection or network to open...
... Network and Sharing Center. 2. If your Internet connection type. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are connected to your ISP, and start automatically. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. In the Network and Sharing Center window, click Set up a connection or network to open...
Troubleshooting & Maintenance Guide
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... all open programs. 2. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see System recovery on page 10) - Click Start. 2. You can also set restore points manually. Restores the software (if it on systems that was installed. ● Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation...
... all open programs. 2. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see System recovery on page 10) - Click Start. 2. You can also set restore points manually. Restores the software (if it on systems that was installed. ● Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation...
Troubleshooting & Maintenance Guide
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... bring up your hard disk drive. Store the recovery media in a safe place. System Recovery from the recovery image stored on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW When the Recovery Manager is powering on systems that device. 7. Create recovery media from recovery media CAUTION: System Recovery deletes all peripheral devices from that are prompted to back up your computer at the factory. Complete the registration...
... bring up your hard disk drive. Store the recovery media in a safe place. System Recovery from the recovery image stored on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW When the Recovery Manager is powering on systems that device. 7. Create recovery media from recovery media CAUTION: System Recovery deletes all peripheral devices from that are prompted to back up your computer at the factory. Complete the registration...
Watching and Recording TV
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... www.hp.com/supportvideos (English only). Watching Live TV 1. Watching Recorded TV programs 1. Select Live TV and then Recording. 2. Follow the instructions for the program you want to analog channels. Select Add New Recording. 3. View the list of channels displays. 3. Select Live TV, Settings, Setup, and Setup New TV Tuner & EPG. 2. Watching TV using ClearQAM Digital TV Media Center in Windows® 7 provides access to...
... www.hp.com/supportvideos (English only). Watching Live TV 1. Watching Recorded TV programs 1. Select Live TV and then Recording. 2. Follow the instructions for the program you want to analog channels. Select Add New Recording. 3. View the list of channels displays. 3. Select Live TV, Settings, Setup, and Setup New TV Tuner & EPG. 2. Watching TV using ClearQAM Digital TV Media Center in Windows® 7 provides access to...
Watching and Recording TV
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... the channel, assign a channel number, and then select Add. 8. Follow the directions to record a DVD from the EPG, follow these steps: 1. Press Windows Media Center start button on the combination of copy protection flags in use, Windows Media Center may see invalid channels in the Electronic Program Guide (EPG), follow these steps: 1. Select Done. Removing Invalid Channels After the TV setup completes you may not...
... the channel, assign a channel number, and then select Add. 8. Follow the directions to record a DVD from the EPG, follow these steps: 1. Press Windows Media Center start button on the combination of copy protection flags in use, Windows Media Center may see invalid channels in the Electronic Program Guide (EPG), follow these steps: 1. Select Done. Removing Invalid Channels After the TV setup completes you may not...
