HP Color LaserJet CP3525 Series Printers - User Guide
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... Jetadmin to upgrade the firmware 159 Use Microsoft Windows commands to upgrade the firmware 160 Upgrade the HP Jetdirect firmware 160 11 Solve problems Solve general problems ...164 Troubleshooting checklist 164 Factors that affect product performance 165 Restore factory settings ...166 Control-panel message types ...167 Control-panel ... Output is curled or wrinkled 202 Product will not duplex or duplexes incorrectly 203 Understand lights on the formatter 204 HP Jetdirect LEDs ...204 Heartbeat LED ...205 Solve image quality problems ...206 Example print quality problems 206 viii ENWW
... Jetadmin to upgrade the firmware 159 Use Microsoft Windows commands to upgrade the firmware 160 Upgrade the HP Jetdirect firmware 160 11 Solve problems Solve general problems ...164 Troubleshooting checklist 164 Factors that affect product performance 165 Restore factory settings ...166 Control-panel message types ...167 Control-panel ... Output is curled or wrinkled 202 Product will not duplex or duplexes incorrectly 203 Understand lights on the formatter 204 HP Jetdirect LEDs ...204 Heartbeat LED ...205 Solve image quality problems ...206 Example print quality problems 206 viii ENWW
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... Print quality problems associated with jams 208 Optimize and improve image quality 208 Calibrate the product 208 Print-quality-troubleshooting pages 209 Set the image registration 209 Correct problems with light streaks 209 Solve performance problems ...210 Solve connectivity...222 Maintenance kits ...222 Appendix B Service and support Hewlett-Packard limited warranty statement 224 Print cartridge limited warranty statement 225 HP Color LaserJet Fuser Kit Limited Warranty Statement 226 End User License Agreement ...227 Customer self-repair warranty service 229 Customer support ...230 ...
... Print quality problems associated with jams 208 Optimize and improve image quality 208 Calibrate the product 208 Print-quality-troubleshooting pages 209 Set the image registration 209 Correct problems with light streaks 209 Solve performance problems ...210 Solve connectivity...222 Maintenance kits ...222 Appendix B Service and support Hewlett-Packard limited warranty statement 224 Print cartridge limited warranty statement 225 HP Color LaserJet Fuser Kit Limited Warranty Statement 226 End User License Agreement ...227 Customer self-repair warranty service 229 Customer support ...230 ...
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...overall imaging ● 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server 4 Chapter 1 Product basics ENWW Product features Speed...or 1 GB of RAM. NOTE: If you install a 1 GB DIMM, the total amount of memory available is 1 GB. ● HP Color LaserJet CP3525n: 256 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by adding into the open DIMM slot 200-pin small outline ...
...overall imaging ● 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server 4 Chapter 1 Product basics ENWW Product features Speed...or 1 GB of RAM. NOTE: If you install a 1 GB DIMM, the total amount of memory available is 1 GB. ● HP Color LaserJet CP3525n: 256 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by adding into the open DIMM slot 200-pin small outline ...
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...most recent. Prints a page that can help you to remove a print cartridge to test specific paper paths. Generates a page for each color, a demo page, and a configuration page. Determines whether the duplexer is available only for the test in the product's event log, ...status of the trays. You must define the path for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer. 42 Chapter 2 Control panel ENWW Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH ...
...most recent. Prints a page that can help you to remove a print cartridge to test specific paper paths. Generates a page for each color, a demo page, and a configuration page. Determines whether the duplexer is available only for the test in the product's event log, ...status of the trays. You must define the path for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer. 42 Chapter 2 Control panel ENWW Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH ...
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... security troubleshooting, and reporting of the embedded Web server, see Information pages on page 134. Supported utilities for Windows HP Web Jetadmin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use, control color costs... ● View product documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to your computer. HP Easy Printer Care HP Easy Printer Care software is connected to information about printing a configuration ...
... security troubleshooting, and reporting of the embedded Web server, see Information pages on page 134. Supported utilities for Windows HP Web Jetadmin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use, control color costs... ● View product documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to your computer. HP Easy Printer Care HP Easy Printer Care software is connected to information about printing a configuration ...
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...Order check box for product software, firmware, and HP printer drivers. Click Restore to restore the settings to support information ● Device Status section: This section shows product-identification information and the product status. Settings tab ● Troubleshooting and Help: Provides links to tools that you... scans occur. Information Pages: Provides links to adjust the settings. ● Trays / Paper: Provides information about HP Easy Printer Care, to advanced product settings, and to online supplies ordering. ● NOTE: This item is in the supplies list.
...Order check box for product software, firmware, and HP printer drivers. Click Restore to restore the settings to support information ● Device Status section: This section shows product-identification information and the product status. Settings tab ● Troubleshooting and Help: Provides links to tools that you... scans occur. Information Pages: Provides links to adjust the settings. ● Trays / Paper: Provides information about HP Easy Printer Care, to advanced product settings, and to online supplies ordering. ● NOTE: This item is in the supplies list.
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... Apple PC is proactive, allowing network administrators the ability to the HP Web site and install the latest device plug-ins for remotely installing, monitoring, and troubleshooting network-connected peripherals. Download this free, enhancedmanagement software at www.hp.com/go/webjetadmin. The HP Web Jetadmin software can be Java™-enabled. NOTE: Browsers must...
... Apple PC is proactive, allowing network administrators the ability to the HP Web site and install the latest device plug-ins for remotely installing, monitoring, and troubleshooting network-connected peripherals. Download this free, enhancedmanagement software at www.hp.com/go/webjetadmin. The HP Web Jetadmin software can be Java™-enabled. NOTE: Browsers must...
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... Faxes. If none of the product. -or- Make sure that is not faulty by using , with the printer driver, or with the product hardware. Troubleshooting checklist 1. If the product is already plugged into the wall. Doubleclick the name of these steps: a. b. Check ...a. If the page jams in order. b. See Information pages on page 211. 3. b. Check to a network, an HP Jetdirect page also prints. b. Print a configuration page. Contact HP Customer Care. If a step resolves the problem, you are on page 186. 6. Solve general problems If the product is ...
... Faxes. If none of the product. -or- Make sure that is not faulty by using , with the printer driver, or with the product hardware. Troubleshooting checklist 1. If the product is already plugged into the wall. Doubleclick the name of these steps: a. b. Check ...a. If the page jams in order. b. See Information pages on page 211. 3. b. Check to a network, an HP Jetdirect page also prints. b. Print a configuration page. Contact HP Customer Care. If a step resolves the problem, you are on page 186. 6. Solve general problems If the product is ...
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... the correct driver setting for HP Color LaserJet products. ● The moisture content of paper. ● The letterhead you are using is too rough. Print a Supplies Status page to verify that meets HP paper specifications. ● The printer driver setting or paper tray setting... might be incorrect. For additional help in solving print-quality problems, see the following these guidelines. ● Configure the trays for the print-quality troubleshooting document. Solve image...
... the correct driver setting for HP Color LaserJet products. ● The moisture content of paper. ● The letterhead you are using is too rough. Print a Supplies Status page to verify that meets HP paper specifications. ● The printer driver setting or paper tray setting... might be incorrect. For additional help in solving print-quality problems, see the following these guidelines. ● Configure the trays for the print-quality troubleshooting document. Solve image...
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...remove the cartridges from the product, and then reinstall them. Press the down arrow to the Ready state after printing the print-quality-troubleshooting pages. The product initiates a cleaning mechanism that print out. For instructions, see Set the duplex alignment on the pages that might ...correct the light streaks. Print-quality-troubleshooting pages Use the built-in an image, use the SET REGISTRATION menu to set the image registration. ENWW Solve image quality problems 209...
...remove the cartridges from the product, and then reinstall them. Press the down arrow to the Ready state after printing the print-quality-troubleshooting pages. The product initiates a cleaning mechanism that print out. For instructions, see Set the duplex alignment on the pages that might ...correct the light streaks. Print-quality-troubleshooting pages Use the built-in an image, use the SET REGISTRATION menu to set the image registration. ENWW Solve image quality problems 209...
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... later. ● Ensure that you are connected in the Print Center or Printer Setup Utility after the driver is connected correctly. ● Check that you do not have too many USB devices drawing power from Apple. Hardware troubleshooting ● Check that the product is turned on. ● Verify that ... 11-2 Problems with Mac OS X (continued) When connected with a USB cable, the product does not appear in a row on the chain. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh has the appropriate USB software from the chain.
... later. ● Ensure that you are connected in the Print Center or Printer Setup Utility after the driver is connected correctly. ● Check that you do not have too many USB devices drawing power from Apple. Hardware troubleshooting ● Check that the product is turned on. ● Verify that ... 11-2 Problems with Mac OS X (continued) When connected with a USB cable, the product does not appear in a row on the chain. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh has the appropriate USB software from the chain.
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... heavy media tray models including 3 specifications, physical 231 A accessories ordering 220 part numbers 221 acoustic specifications 232 address, printer Macintosh, troubleshooting 215 advanced printing options Windows 119 alerts, e-mail 61 alternative letterhead mode 119 anticounterfeit supplies 141 AppleTalk settings 73 Attention light... exterior 156 fuser 156 product 156 cleaning page, printing 156 clock error message 168 setting 105 color adjusting 123 Edge Control 123 halftone options 123 HP ImageREt 3600 127 manage 121 managing 122 match 125 Neutral Grays 123 Pantone® matching 126 ...
... heavy media tray models including 3 specifications, physical 231 A accessories ordering 220 part numbers 221 acoustic specifications 232 address, printer Macintosh, troubleshooting 215 advanced printing options Windows 119 alerts, e-mail 61 alternative letterhead mode 119 anticounterfeit supplies 141 AppleTalk settings 73 Attention light... exterior 156 fuser 156 product 156 cleaning page, printing 156 clock error message 168 setting 105 color adjusting 123 Edge Control 123 halftone options 123 HP ImageREt 3600 127 manage 121 managing 122 match 125 Neutral Grays 123 Pantone® matching 126 ...
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...62, 115 covers, locating 7 custom paper sizes 79 custom-size paper settings Macintosh 62 customer support embedded Web server links 136 HP Printer Utility pages 60 online 230 D Data light locating 12 date, setting 105 Declaration of Conformity 239 default gateway, setting 71 defects,... embedded Web server 134 F features 3, 4 File Upload, Macintosh 60 Finnish laser safety statement 240 Firmware Update, Macintosh 60 firmware, upgrading 157 first page use different paper 62 fonts EPS files, troubleshooting 216 included 5 Upload Macintosh 60 formatter security 140 formatter lights 204 fraud hotline...
...62, 115 covers, locating 7 custom paper sizes 79 custom-size paper settings Macintosh 62 customer support embedded Web server links 136 HP Printer Utility pages 60 online 230 D Data light locating 12 date, setting 105 Declaration of Conformity 239 default gateway, setting 71 defects,... embedded Web server 134 F features 3, 4 File Upload, Macintosh 60 Finnish laser safety statement 240 Firmware Update, Macintosh 60 firmware, upgrading 157 first page use different paper 62 fonts EPS files, troubleshooting 216 included 5 Upload Macintosh 60 formatter security 140 formatter lights 204 fraud hotline...
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...settings 60 K keys, control panel locating 12 Korean EMI statement 240 L LAN-connector 5 landscape orientation setting, Windows 116 languages, printer 5 laser safety statements 240 letterhead paper, loading 119 license, software 227 lights control panel 12 formatter 204 link speed settings 40 Linux software 55... control panel menus 139 lower right door jams 196 M Macintosh AppleTalk 73 driver settings 59, 62 drivers, troubleshooting 215 HP Printer Utility 60 problems, troubleshooting 215 removing software 58 resize documents 62 software 60 support 230 supported operating systems 58 USB card...
...settings 60 K keys, control panel locating 12 Korean EMI statement 240 L LAN-connector 5 landscape orientation setting, Windows 116 languages, printer 5 laser safety statements 240 letterhead paper, loading 119 license, software 227 lights control panel 12 formatter 204 link speed settings 40 Linux software 55... control panel menus 139 lower right door jams 196 M Macintosh AppleTalk 73 driver settings 59, 62 drivers, troubleshooting 215 HP Printer Utility 60 problems, troubleshooting 215 removing software 58 resize documents 62 software 60 support 230 supported operating systems 58 USB card...
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... settings 60 print servers included 3 protocols 34 protocols supported 68 security 34, 69 settings 34 subnet mask 71 Neutral Grays 123 non-HP supplies 141 notes 2 NVRAM errors 172 O on/off switch, locating 7 online support 230 operating environment specifications 232 operating systems supported 46...embedded Web server 136 orientation paper, while loading 83 setting, Windows 116 output bin jams 192 locating 7 output bins capacities 5 output quality troubleshooting 206 P page order, changing 119 pages blank 210 not printing 210 printing slowly 210 pages per minute 4 pages per sheet Windows 116...
... settings 60 print servers included 3 protocols 34 protocols supported 68 security 34, 69 settings 34 subnet mask 71 Neutral Grays 123 non-HP supplies 141 notes 2 NVRAM errors 172 O on/off switch, locating 7 online support 230 operating environment specifications 232 operating systems supported 46...embedded Web server 136 orientation paper, while loading 83 setting, Windows 116 output bin jams 192 locating 7 output bins capacities 5 output quality troubleshooting 206 P page order, changing 119 pages blank 210 not printing 210 printing slowly 210 pages per minute 4 pages per sheet Windows 116...
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... speed 4 product info 1 product status HP Easy Printer Care 131 proof and hold Windows 117 protocols, network 34, 68 Proxy Server settings 36 PS Emulation drivers 47 Q quality troubleshooting 206 R Ready light locating 12 real-time clock 105 recycling HP printing supplies returns and environmental program 236 red...control panel menus 139 settings 34 security features 6, 69 security lock locating 8 Service menu, control panel 44 Services tab Macintosh 65 settings color 127 driver presets (Macintosh) 62 drivers 51, 59 priority 50, 58 Settings tab, embedded Web server 135 shortcuts 115 Show Me How...
... speed 4 product info 1 product status HP Easy Printer Care 131 proof and hold Windows 117 protocols, network 34, 68 Proxy Server settings 36 PS Emulation drivers 47 Q quality troubleshooting 206 R Ready light locating 12 real-time clock 105 recycling HP printing supplies returns and environmental program 236 red...control panel menus 139 settings 34 security features 6, 69 security lock locating 8 Service menu, control panel 44 Services tab Macintosh 65 settings color 127 driver presets (Macintosh) 62 drivers 51, 59 priority 50, 58 Settings tab, embedded Web server 135 shortcuts 115 Show Me How...
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... Sleep button 12 sleep delay changing settings 104 disabling 104 enabling 104 time 104 sleep mode 104 software embedded Web server 53 HP Easy Printer Care 53, 131 HP Printer Utility 60 HP Web Jetadmin 53 Macintosh 60 problems 213 settings 50, 58 software license agreement 227 supported operating systems 46, 58 uninstalling for Windows... 100 double-sided printing 64 included 3 load 83 locating 7 Macintosh settings 60 paper orientation 83 Show Me How menu 16 specifications, physical 231 trays, status HP Easy Printer Care 131 troubleshooting blank pages 210 248 Index ENWW
... Sleep button 12 sleep delay changing settings 104 disabling 104 enabling 104 time 104 sleep mode 104 software embedded Web server 53 HP Easy Printer Care 53, 131 HP Printer Utility 60 HP Web Jetadmin 53 Macintosh 60 problems 213 settings 50, 58 software license agreement 227 supported operating systems 46, 58 uninstalling for Windows... 100 double-sided printing 64 included 3 load 83 locating 7 Macintosh settings 60 paper orientation 83 Show Me How menu 16 specifications, physical 231 trays, status HP Easy Printer Care 131 troubleshooting blank pages 210 248 Index ENWW
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...product 224 watermarks Windows 116 Web browser requirements embedded Web server 134 Web Jetadmin firmware updates 159 Web sites customer support 230 fraud reports 141 HP Web Jetadmin, downloading 137 Macintosh customer support 230 Material Safety Data Sheet (MSDS) 238 universal print driver 48 Windows driver settings 51 drivers... uninstalling Windows software 52 universal print driver 48 UNIX software 55 upgrading firmware 157 usage page description 19 USB configuration 68 USB port troubleshooting 210 troubleshooting Macintosh 216 W wake time changing 104 setting 104 warnings 2 ENWW Index 249
...product 224 watermarks Windows 116 Web browser requirements embedded Web server 134 Web Jetadmin firmware updates 159 Web sites customer support 230 fraud reports 141 HP Web Jetadmin, downloading 137 Macintosh customer support 230 Material Safety Data Sheet (MSDS) 238 universal print driver 48 Windows driver settings 51 drivers... uninstalling Windows software 52 universal print driver 48 UNIX software 55 upgrading firmware 157 usage page description 19 USB configuration 68 USB port troubleshooting 210 troubleshooting Macintosh 216 W wake time changing 104 setting 104 warnings 2 ENWW Index 249