HP Color LaserJet CP3525 Series Printers - User Guide
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... Jetadmin to upgrade the firmware 159 Use Microsoft Windows commands to upgrade the firmware 160 Upgrade the HP Jetdirect firmware 160 11 Solve problems Solve general problems ...164 Troubleshooting checklist 164 Factors that affect product performance 165 Restore factory settings ...166 Control-panel message types ...167 Control-panel ... Output is curled or wrinkled 202 Product will not duplex or duplexes incorrectly 203 Understand lights on the formatter 204 HP Jetdirect LEDs ...204 Heartbeat LED ...205 Solve image quality problems ...206 Example print quality problems 206 viii ENWW
... Jetadmin to upgrade the firmware 159 Use Microsoft Windows commands to upgrade the firmware 160 Upgrade the HP Jetdirect firmware 160 11 Solve problems Solve general problems ...164 Troubleshooting checklist 164 Factors that affect product performance 165 Restore factory settings ...166 Control-panel message types ...167 Control-panel ... Output is curled or wrinkled 202 Product will not duplex or duplexes incorrectly 203 Understand lights on the formatter 204 HP Jetdirect LEDs ...204 Heartbeat LED ...205 Solve image quality problems ...206 Example print quality problems 206 viii ENWW
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... Print quality problems associated with jams 208 Optimize and improve image quality 208 Calibrate the product 208 Print-quality-troubleshooting pages 209 Set the image registration 209 Correct problems with light streaks 209 Solve performance problems ...210 Solve connectivity...222 Maintenance kits ...222 Appendix B Service and support Hewlett-Packard limited warranty statement 224 Print cartridge limited warranty statement 225 HP Color LaserJet Fuser Kit Limited Warranty Statement 226 End User License Agreement ...227 Customer self-repair warranty service 229 Customer support ...230 ...
... Print quality problems associated with jams 208 Optimize and improve image quality 208 Calibrate the product 208 Print-quality-troubleshooting pages 209 Set the image registration 209 Correct problems with light streaks 209 Solve performance problems ...210 Solve connectivity...222 Maintenance kits ...222 Appendix B Service and support Hewlett-Packard limited warranty statement 224 Print cartridge limited warranty statement 225 HP Color LaserJet Fuser Kit Limited Warranty Statement 226 End User License Agreement ...227 Customer self-repair warranty service 229 Customer support ...230 ...
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... model, you install a 1 GB DIMM, the total amount of memory available is 1 GB. ● HP Color LaserJet CP3525n: 256 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by replacing the original DIMM with 200-pin small ...; 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server 4 Chapter 1 Product basics ENWW For the HP Color LaserJet CP3525x model, you install a 1 GB DIMM in the open...
... model, you install a 1 GB DIMM, the total amount of memory available is 1 GB. ● HP Color LaserJet CP3525n: 256 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by replacing the original DIMM with 200-pin small ...; 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server 4 Chapter 1 Product basics ENWW For the HP Color LaserJet CP3525x model, you install a 1 GB DIMM in the open...
HP Color LaserJet CP3525 Series Printers - User Guide
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...color, a demo page, and a configuration page. You must define the path for each of the product's sensors to test specific paper paths. Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING... PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST PRINT TEST PAGE SOURCE DUPLEX Values ALL TRAYS TRAY 1 TRAY 2* TRAY 3 OFF ON Description Prints a report containing the last 50 entries in the product's event log, starting with the product. Generates a page for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer...
...color, a demo page, and a configuration page. You must define the path for each of the product's sensors to test specific paper paths. Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING... PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST PRINT TEST PAGE SOURCE DUPLEX Values ALL TRAYS TRAY 1 TRAY 2* TRAY 3 OFF ON Description Prints a report containing the last 50 entries in the product's event log, starting with the product. Generates a page for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer...
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...product usage reports ● View product documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to a network. To...® Internet Explorer) by navigating to the product that helps optimize product use, control color costs, secure products, and streamline supplies management by using a supported Web browser (such ...appears in the address line of supported host systems, visit www.hp.com/go/webjetadmin. HP Easy Printer Care HP Easy Printer Care software is a program that you must have a supported ...
...product usage reports ● View product documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to a network. To...® Internet Explorer) by navigating to the product that helps optimize product use, control color costs, secure products, and streamline supplies management by using a supported Web browser (such ...appears in the address line of supported host systems, visit www.hp.com/go/webjetadmin. HP Easy Printer Care HP Easy Printer Care software is a program that you must have a supported ...
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...duplexing, the available memory, and the available printing personalities. Settings tab ● Troubleshooting and Help: Provides links to the Web site, where you can order for product software, firmware, and HP printer drivers. Capabilities: Provides information about available updates for each recommended update. This page ... and Support tabs. To order a certain item, click the Order check box for Supplies button: Opens the HP SureSupply Web site in the My HP Printers list. Shop Online for that need to be transferred to tools that you correct a problem with the product,...
...duplexing, the available memory, and the available printing personalities. Settings tab ● Troubleshooting and Help: Provides links to the Web site, where you can order for product software, firmware, and HP printer drivers. Capabilities: Provides information about available updates for each recommended update. This page ... and Support tabs. To order a certain item, click the Order check box for Supplies button: Opens the HP SureSupply Web site in the My HP Printers list. Shop Online for that need to be transferred to tools that you correct a problem with the product,...
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...plug-ins are affected. ENWW Use HP Web Jetadmin software 137 The HP Web Jetadmin software can be Java™-enabled. Browsing from an Apple PC is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. NOTE: Browsers... must be installed into HP Web Jetadmin to the HP Web site and install the latest device plug-ins for specific product features. Use HP Web Jetadmin software HP Web Jetadmin is not supported. ...
...plug-ins are affected. ENWW Use HP Web Jetadmin software 137 The HP Web Jetadmin software can be Java™-enabled. Browsing from an Apple PC is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. NOTE: Browsers... must be installed into HP Web Jetadmin to the HP Web site and install the latest device plug-ins for specific product features. Use HP Web Jetadmin software HP Web Jetadmin is not supported. ...
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..., click Settings, and then click Printers, or Printers and Faxes. b. Doubleclick the name of the following items. a. b. Check to a network, an HP Jetdirect page also prints. a. If the page jams in order. Select one tray contains paper. Troubleshooting checklist 1. Check the cabling. Make...the control-panel display. If the product does not pass a step, follow the corresponding troubleshooting suggestions. Print a configuration page. Mac OS X: Open Print Center or Printer Setup Utility, and double-click the line for the product power configuration. (See the ...
..., click Settings, and then click Printers, or Printers and Faxes. b. Doubleclick the name of the following items. a. b. Check to a network, an HP Jetdirect page also prints. a. If the page jams in order. Select one tray contains paper. Troubleshooting checklist 1. Check the cabling. Make...the control-panel display. If the product does not pass a step, follow the corresponding troubleshooting suggestions. Print a configuration page. Mac OS X: Open Print Center or Printer Setup Utility, and double-click the line for the product power configuration. (See the ...
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... proper toner adhesion. For additional help in solving print-quality problems, see the following these guidelines. ● Configure the trays for HP Color LaserJet products. ● The moisture content of the paper reject toner. Use a smoother, xerographic paper. If this product. ●... The printer driver setting or paper tray setting might not meet recommended specifications. ● The transparencies you are using are using. ● The print mode might be set incorrectly, or the paper might be used meets the specifications for the print-quality troubleshooting document...
... proper toner adhesion. For additional help in solving print-quality problems, see the following these guidelines. ● Configure the trays for HP Color LaserJet products. ● The moisture content of the paper reject toner. Use a smoother, xerographic paper. If this product. ●... The printer driver setting or paper tray setting might not meet recommended specifications. ● The transparencies you are using are using. ● The print mode might be set incorrectly, or the paper might be used meets the specifications for the print-quality troubleshooting document...
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...its estimated end of life, remove the cartridges from the product, and then reinstall them. Press the Menu button . 2. Print-quality-troubleshooting pages Use the built-in an image, use the SET REGISTRATION menu to set the image registration. Press the down arrow to highlight ...help diagnose and solve print-quality problems. 1. Correct problems with light streaks If you are having problems with light streaks in print-quality-troubleshooting pages to print the pages. For instructions, see Set the duplex alignment on the pages that might correct the light streaks. The ...
...its estimated end of life, remove the cartridges from the product, and then reinstall them. Press the Menu button . 2. Print-quality-troubleshooting pages Use the built-in an image, use the SET REGISTRATION menu to set the image registration. Press the down arrow to highlight ...help diagnose and solve print-quality problems. 1. Correct problems with light streaks If you are having problems with light streaks in print-quality-troubleshooting pages to print the pages. For instructions, see Set the duplex alignment on the pages that might correct the light streaks. The ...
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...more than two nonpowered USB hubs are using the appropriate high-speed USB cable. ● Ensure that you are connected in the Print Center or Printer Setup Utility after the driver is turned on the host computer. Table 11-2 Problems with Mac OS X (continued) When connected with a USB ...cable, the product does not appear in a row on the chain. Hardware troubleshooting ● Check that you do not have too many USB devices drawing power from the chain. ENWW Solve common Macintosh problems 217 Disconnect all of...
...more than two nonpowered USB hubs are using the appropriate high-speed USB cable. ● Ensure that you are connected in the Print Center or Printer Setup Utility after the driver is turned on the host computer. Table 11-2 Problems with Mac OS X (continued) When connected with a USB ...cable, the product does not appear in a row on the chain. Hardware troubleshooting ● Check that you do not have too many USB devices drawing power from the chain. ENWW Solve common Macintosh problems 217 Disconnect all of...
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...and heavy media tray models including 3 specifications, physical 231 A accessories ordering 220 part numbers 221 acoustic specifications 232 address, printer Macintosh, troubleshooting 215 advanced printing options Windows 119 alerts, e-mail 61 alternative letterhead mode 119 anticounterfeit supplies 141 AppleTalk settings 73 Attention ... exterior 156 fuser 156 product 156 cleaning page, printing 156 clock error message 168 setting 105 color adjusting 123 Edge Control 123 halftone options 123 HP ImageREt 3600 127 manage 121 managing 122 match 125 Neutral Grays 123 Pantone® matching 126 ...
...and heavy media tray models including 3 specifications, physical 231 A accessories ordering 220 part numbers 221 acoustic specifications 232 address, printer Macintosh, troubleshooting 215 advanced printing options Windows 119 alerts, e-mail 61 alternative letterhead mode 119 anticounterfeit supplies 141 AppleTalk settings 73 Attention ... exterior 156 fuser 156 product 156 cleaning page, printing 156 clock error message 168 setting 105 color adjusting 123 Edge Control 123 halftone options 123 HP ImageREt 3600 127 manage 121 managing 122 match 125 Neutral Grays 123 Pantone® matching 126 ...
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...62, 115 covers, locating 7 custom paper sizes 79 custom-size paper settings Macintosh 62 customer support embedded Web server links 136 HP Printer Utility pages 60 online 230 D Data light locating 12 date, setting 105 Declaration of Conformity 239 default gateway, setting 71 defects,... embedded Web server 134 F features 3, 4 File Upload, Macintosh 60 Finnish laser safety statement 240 Firmware Update, Macintosh 60 firmware, upgrading 157 first page use different paper 62 fonts EPS files, troubleshooting 216 included 5 Upload Macintosh 60 formatter security 140 formatter lights 204 fraud hotline...
...62, 115 covers, locating 7 custom paper sizes 79 custom-size paper settings Macintosh 62 customer support embedded Web server links 136 HP Printer Utility pages 60 online 230 D Data light locating 12 date, setting 105 Declaration of Conformity 239 default gateway, setting 71 defects,... embedded Web server 134 F features 3, 4 File Upload, Macintosh 60 Finnish laser safety statement 240 Firmware Update, Macintosh 60 firmware, upgrading 157 first page use different paper 62 fonts EPS files, troubleshooting 216 included 5 Upload Macintosh 60 formatter security 140 formatter lights 204 fraud hotline...
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...settings 60 K keys, control panel locating 12 Korean EMI statement 240 L LAN-connector 5 landscape orientation setting, Windows 116 languages, printer 5 laser safety statements 240 letterhead paper, loading 119 license, software 227 lights control panel 12 formatter 204 link speed settings 40 Linux software 55... control panel menus 139 lower right door jams 196 M Macintosh AppleTalk 73 driver settings 59, 62 drivers, troubleshooting 215 HP Printer Utility 60 problems, troubleshooting 215 removing software 58 resize documents 62 software 60 support 230 supported operating systems 58 USB card...
...settings 60 K keys, control panel locating 12 Korean EMI statement 240 L LAN-connector 5 landscape orientation setting, Windows 116 languages, printer 5 laser safety statements 240 letterhead paper, loading 119 license, software 227 lights control panel 12 formatter 204 link speed settings 40 Linux software 55... control panel menus 139 lower right door jams 196 M Macintosh AppleTalk 73 driver settings 59, 62 drivers, troubleshooting 215 HP Printer Utility 60 problems, troubleshooting 215 removing software 58 resize documents 62 software 60 support 230 supported operating systems 58 USB card...
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... settings 60 print servers included 3 protocols 34 protocols supported 68 security 34, 69 settings 34 subnet mask 71 Neutral Grays 123 non-HP supplies 141 notes 2 NVRAM errors 172 O on/off switch, locating 7 online support 230 operating environment specifications 232 operating systems supported 46...embedded Web server 136 orientation paper, while loading 83 setting, Windows 116 output bin jams 192 locating 7 output bins capacities 5 output quality troubleshooting 206 P page order, changing 119 pages blank 210 not printing 210 printing slowly 210 pages per minute 4 pages per sheet Windows 116...
... settings 60 print servers included 3 protocols 34 protocols supported 68 security 34, 69 settings 34 subnet mask 71 Neutral Grays 123 non-HP supplies 141 notes 2 NVRAM errors 172 O on/off switch, locating 7 online support 230 operating environment specifications 232 operating systems supported 46...embedded Web server 136 orientation paper, while loading 83 setting, Windows 116 output bin jams 192 locating 7 output bins capacities 5 output quality troubleshooting 206 P page order, changing 119 pages blank 210 not printing 210 printing slowly 210 pages per minute 4 pages per sheet Windows 116...
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... speed 4 product info 1 product status HP Easy Printer Care 131 proof and hold Windows 117 protocols, network 34, 68 Proxy Server settings 36 PS Emulation drivers 47 Q quality troubleshooting 206 R Ready light locating 12 real-time clock 105 recycling HP printing supplies returns and environmental program 236 red...control panel menus 139 settings 34 security features 6, 69 security lock locating 8 Service menu, control panel 44 Services tab Macintosh 65 settings color 127 driver presets (Macintosh) 62 drivers 51, 59 priority 50, 58 Settings tab, embedded Web server 135 shortcuts 115 Show Me How...
... speed 4 product info 1 product status HP Easy Printer Care 131 proof and hold Windows 117 protocols, network 34, 68 Proxy Server settings 36 PS Emulation drivers 47 Q quality troubleshooting 206 R Ready light locating 12 real-time clock 105 recycling HP printing supplies returns and environmental program 236 red...control panel menus 139 settings 34 security features 6, 69 security lock locating 8 Service menu, control panel 44 Services tab Macintosh 65 settings color 127 driver presets (Macintosh) 62 drivers 51, 59 priority 50, 58 Settings tab, embedded Web server 135 shortcuts 115 Show Me How...
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... Sleep button 12 sleep delay changing settings 104 disabling 104 enabling 104 time 104 sleep mode 104 software embedded Web server 53 HP Easy Printer Care 53, 131 HP Printer Utility 60 HP Web Jetadmin 53 Macintosh 60 problems 213 settings 50, 58 software license agreement 227 supported operating systems 46, 58 uninstalling for Windows... 100 double-sided printing 64 included 3 load 83 locating 7 Macintosh settings 60 paper orientation 83 Show Me How menu 16 specifications, physical 231 trays, status HP Easy Printer Care 131 troubleshooting blank pages 210 248 Index ENWW
... Sleep button 12 sleep delay changing settings 104 disabling 104 enabling 104 time 104 sleep mode 104 software embedded Web server 53 HP Easy Printer Care 53, 131 HP Printer Utility 60 HP Web Jetadmin 53 Macintosh 60 problems 213 settings 50, 58 software license agreement 227 supported operating systems 46, 58 uninstalling for Windows... 100 double-sided printing 64 included 3 load 83 locating 7 Macintosh settings 60 paper orientation 83 Show Me How menu 16 specifications, physical 231 trays, status HP Easy Printer Care 131 troubleshooting blank pages 210 248 Index ENWW
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...product 224 watermarks Windows 116 Web browser requirements embedded Web server 134 Web Jetadmin firmware updates 159 Web sites customer support 230 fraud reports 141 HP Web Jetadmin, downloading 137 Macintosh customer support 230 Material Safety Data Sheet (MSDS) 238 universal print driver 48 Windows driver settings 51 drivers... uninstalling Windows software 52 universal print driver 48 UNIX software 55 upgrading firmware 157 usage page description 19 USB configuration 68 USB port troubleshooting 210 troubleshooting Macintosh 216 W wake time changing 104 setting 104 warnings 2 ENWW Index 249
...product 224 watermarks Windows 116 Web browser requirements embedded Web server 134 Web Jetadmin firmware updates 159 Web sites customer support 230 fraud reports 141 HP Web Jetadmin, downloading 137 Macintosh customer support 230 Material Safety Data Sheet (MSDS) 238 universal print driver 48 Windows driver settings 51 drivers... uninstalling Windows software 52 universal print driver 48 UNIX software 55 upgrading firmware 157 usage page description 19 USB configuration 68 USB port troubleshooting 210 troubleshooting Macintosh 216 W wake time changing 104 setting 104 warnings 2 ENWW Index 249