HP Color LaserJet CP3525 Series Printers - Software Technical Reference
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View or download HP Color LaserJet CP3525 Series product manuals. ● Check for supplies. Find information about users, print jobs, and applications that provide step-by-step instructions for performing specific tasks, such as clearing paper jams or using special paper types. Automatically check your print... and click Go! For more information, see whether the correct and most up-to the HP Color LaserJet CP3525 Series product. 174 Chapter 4 HP PCL 6 Print Driver for HP Color LaserJet CP3525 Series product supplies. ● Show me how. This link takes you have printed ...
View or download HP Color LaserJet CP3525 Series product manuals. ● Check for supplies. Find information about users, print jobs, and applications that provide step-by-step instructions for performing specific tasks, such as clearing paper jams or using special paper types. Automatically check your print... and click Go! For more information, see whether the correct and most up-to the HP Color LaserJet CP3525 Series product. 174 Chapter 4 HP PCL 6 Print Driver for HP Color LaserJet CP3525 Series product supplies. ● Show me how. This link takes you have printed ...
HP Color LaserJet CP3525 Series Printers - User Guide
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...Macintosh settings 60 print servers included 3 protocols 34 protocols supported 68 security 34, 69 settings 34 subnet mask 71 Neutral Grays 123 non-HP supplies 141 notes 2 NVRAM errors 172 O on/off switch, locating 7 online support 230 operating environment specifications 232 operating systems supported 46,... per sheet 63 Show Me How menu 16 size, selecting 115 supported sizes 77 supported types 80 type, selecting 115 paper handling menu 20 paper jams clearing 187 paper, ordering 220 part numbers hard disks 221 memory 221 print cartridges 221 pausing a print request 114 PCL drivers universal 48...
...Macintosh settings 60 print servers included 3 protocols 34 protocols supported 68 security 34, 69 settings 34 subnet mask 71 Neutral Grays 123 non-HP supplies 141 notes 2 NVRAM errors 172 O on/off switch, locating 7 online support 230 operating environment specifications 232 operating systems supported 46,... per sheet 63 Show Me How menu 16 size, selecting 115 supported sizes 77 supported types 80 type, selecting 115 paper handling menu 20 paper jams clearing 187 paper, ordering 220 part numbers hard disks 221 memory 221 print cartridges 221 pausing a print request 114 PCL drivers universal 48...
Service Manual
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... the lower right door (Tray 3 414 Jam causes and solutions 415 Jams in the output bin 415 Jams in the fuser and transfer area 416 Jams in the duplex area (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only 419 Jams in Tray 1, Tray 2 and internal paper path 421 Jams in Tray 3 423 Change jam recovery ...424 Solve paper-handling problems ...425 Product feeds multiple...
... the lower right door (Tray 3 414 Jam causes and solutions 415 Jams in the output bin 415 Jams in the fuser and transfer area 416 Jams in the duplex area (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only 419 Jams in Tray 1, Tray 2 and internal paper path 421 Jams in Tray 3 423 Change jam recovery ...424 Solve paper-handling problems ...425 Product feeds multiple...
Service Manual
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...) 102 mm (4 in) Top margin 15 mm (0.6 in) 51 mm (2 in use. Load Tray 2 This tray holds up to this Web site: www.hp.com/go to 250 sheets of other sizes, adjust the margin settings accordingly. Do not overfill the tray. TIP: To see an animation of this...Do not open the tray. Print envelopes If your software program or printer driver. CAUTION: Overfilling Tray 2 can cause paper corners to set margins for page orientation in a paper jam. 1. CAUTION: Do not print envelopes, labels, postcards, or unsupported sizes of paper only from the Tray 2. Slide open the tray while it is ...
...) 102 mm (4 in) Top margin 15 mm (0.6 in) 51 mm (2 in use. Load Tray 2 This tray holds up to this Web site: www.hp.com/go to 250 sheets of other sizes, adjust the margin settings accordingly. Do not overfill the tray. TIP: To see an animation of this...Do not open the tray. Print envelopes If your software program or printer driver. CAUTION: Overfilling Tray 2 can cause paper corners to set margins for page orientation in a paper jam. 1. CAUTION: Do not print envelopes, labels, postcards, or unsupported sizes of paper only from the Tray 2. Slide open the tray while it is ...
Service Manual
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... Fuser sleeve The pressure roller depressurizes under the following conditions: ● The product is turned off with the on the pressure roller and help with jam-clearing procedures, the pressure roller pressurizes only during printing and standby. The fuser motor rotates the fuser pressure-release cam. ENWW Pickup, feed, and delivery... control To prevent excessive wear on /off switch ● Any failure occurs other than a fuser pressure-release mechanism failure ● During powersave mode ● When a paper jam is removed without turning off the product.
... Fuser sleeve The pressure roller depressurizes under the following conditions: ● The product is turned off with the on the pressure roller and help with jam-clearing procedures, the pressure roller pressurizes only during printing and standby. The fuser motor rotates the fuser pressure-release cam. ENWW Pickup, feed, and delivery... control To prevent excessive wear on /off switch ● Any failure occurs other than a fuser pressure-release mechanism failure ● During powersave mode ● When a paper jam is removed without turning off the product.
Service Manual
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... in the duplex reverse unit. Residual paper jam One of those residual sheets. Duplexing re-pickup jam 1 The duplex re-pickup sensor does not detect the leading edge of the paper within a specified period after the paper is moving through the product. Fuser delivery stationary jam The fuser delivery paper-feed sensor does not detect the trailing...
... in the duplex reverse unit. Residual paper jam One of those residual sheets. Duplexing re-pickup jam 1 The duplex re-pickup sensor does not detect the leading edge of the paper within a specified period after the paper is moving through the product. Fuser delivery stationary jam The fuser delivery paper-feed sensor does not detect the trailing...
Service Manual
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... the HP Color LaserJet CP3525, you understand the function of these troubleshooting processes unless you must install the CP1210 Service Config Tool (available at your HP authorized repair center). ● Solve problems checklist ● Menu map ● Troubleshooting process ● Tools for troubleshooting ● Control-panel messages table ● Event log messages ● Clear paper jams...
... the HP Color LaserJet CP3525, you understand the function of these troubleshooting processes unless you must install the CP1210 Service Config Tool (available at your HP authorized repair center). ● Solve problems checklist ● Menu map ● Troubleshooting process ● Tools for troubleshooting ● Control-panel messages table ● Event log messages ● Clear paper jams...
Service Manual
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...is with the program. b. If yes, see Clear paper jams on page 439. 3. If no lights are on page 317. 2. c. If the page jams in order. Mac OS X: Open Printer Setup Utility, and then double-click the line for the HP Color LaserJet CP3525. 312 Chapter 7 Solve problems ENWW If a ...step resolves the problem, you are using , with the printer driver, or with the computer you can...
...is with the program. b. If yes, see Clear paper jams on page 439. 3. If no lights are on page 317. 2. c. If the page jams in order. Mac OS X: Open Printer Setup Utility, and then double-click the line for the HP Color LaserJet CP3525. 312 Chapter 7 Solve problems ENWW If a ...step resolves the problem, you are using , with the printer driver, or with the computer you can...
Service Manual
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... table on checks to print an event log, see Engine-test button on page 404. If the fan and main motor are damaged). If paper jams inside the product, see Control-panel messages table on position. See Image defects table on (unless the right or front cover is open... should feel air passing out of No the troubleshooting process. Does the event log print? If error messages display on the control panel, see Clear paper jams on page 323). When this is operating, the main motor turns on page 432. After successfully printing and evaluating the event log, see step 6. 6 ...
... table on checks to print an event log, see Engine-test button on page 404. If the fan and main motor are damaged). If paper jams inside the product, see Control-panel messages table on position. See Image defects table on (unless the right or front cover is open... should feel air passing out of No the troubleshooting process. Does the event log print? If error messages display on the control panel, see Clear paper jams on page 323). When this is operating, the main motor turns on page 432. After successfully printing and evaluating the event log, see step 6. 6 ...
Service Manual
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... off then on . If the error returns, the error might be caused by corrupted print jobs, software applications issues, nonproduct specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories. 1. If ... A firmware error has occurred. If error returns, replace formatter. 1. Turn the product off and then on page 97. 5. Remove any paper jams from the fuser area. 2. If the problem persists, replace the fuser. See Fuser on page 179. 374 Chapter 7 Solve problems ENWW ...
... off then on . If the error returns, the error might be caused by corrupted print jobs, software applications issues, nonproduct specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories. 1. If ... A firmware error has occurred. If error returns, replace formatter. 1. Turn the product off and then on page 97. 5. Remove any paper jams from the fuser area. 2. If the problem persists, replace the fuser. See Fuser on page 179. 374 Chapter 7 Solve problems ENWW ...
Service Manual
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... turn off then on page 179. 50.X FUSER ERROR A fuser error has occurred. Perform the laser scanner component tests in the DIAGNOSTICS menu. 2. Remove any paper jams from the fuser area. 2. Replace the cyan/black laser scanner. Reinstall the fuser. See Fuser on 2. Reseat the fuser. Turn the product off, and...turn off then on 52.00 ERROR To continue turn off then on page 265. 51.XY ERROR A printer error has occurred. Depending on the test results, perform one of the laser driver PCA (J501) and the DC controller PCA (J110). 51.23 ERROR To continue turn off then ...
... turn off then on page 179. 50.X FUSER ERROR A fuser error has occurred. Perform the laser scanner component tests in the DIAGNOSTICS menu. 2. Remove any paper jams from the fuser area. 2. Replace the cyan/black laser scanner. Reinstall the fuser. See Fuser on 2. Reseat the fuser. Turn the product off, and...turn off then on 52.00 ERROR To continue turn off then on page 265. 51.XY ERROR A printer error has occurred. Depending on the test results, perform one of the laser driver PCA (J501) and the DC controller PCA (J110). 51.23 ERROR To continue turn off then ...
Service Manual
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...color cartridge out was deactivated Override not in use ● YY = 00 black print cartridge (K) The cartridge out override was deactivated because the limit was reached on at least one cartridge. ● YY = 01 cyan print cartridge (C) ● YY = 02 magenta print cartridge (M) ● YY = 03 yellow print cartridge (Y) NON-SPECIFIC PAPER JAM PAPER....0B.00 13.0C.00 13.0D.00 13.0E.00 13.0F.00 Description Comments Genuine HP Supplies Installed Transition from at least one non-HP to all genuine HP supplies. (no control panel message) Fuser kit life reset above order threshold.
...color cartridge out was deactivated Override not in use ● YY = 00 black print cartridge (K) The cartridge out override was deactivated because the limit was reached on at least one cartridge. ● YY = 01 cyan print cartridge (C) ● YY = 02 magenta print cartridge (M) ● YY = 03 yellow print cartridge (Y) NON-SPECIFIC PAPER JAM PAPER....0B.00 13.0C.00 13.0D.00 13.0E.00 13.0F.00 Description Comments Genuine HP Supplies Installed Transition from at least one non-HP to all genuine HP supplies. (no control panel message) Fuser kit life reset above order threshold.
Service Manual
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... PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM FUSER ACCORDION JAM ITB PATH, PAPER STOPPED JAM NON-SPECIFIC PAPER JAM ENWW EXTERNAL OUTPUT DEVICE PAPER The paper does not reach the entrance JAM sensor. EXTERNAL OUTPUT DEVICE PAPER The paper does not exit the discharge JAM sensor EXTERNAL OUTPUT DEVICE PAPER JAM EXTERNAL OUTPUT DEVICE PAPER JAM EXTERNAL OUTPUT DEVICE PAPER JAM When the stapler is driven, HP...
... PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM FUSER ACCORDION JAM ITB PATH, PAPER STOPPED JAM NON-SPECIFIC PAPER JAM ENWW EXTERNAL OUTPUT DEVICE PAPER The paper does not reach the entrance JAM sensor. EXTERNAL OUTPUT DEVICE PAPER The paper does not exit the discharge JAM sensor EXTERNAL OUTPUT DEVICE PAPER JAM EXTERNAL OUTPUT DEVICE PAPER JAM EXTERNAL OUTPUT DEVICE PAPER JAM When the stapler is driven, HP...
Service Manual
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... PAPER JAM PRINTER COULD NOT AUTOMATICALLY EJECT PAPER DOOR OPEN JAM NON-SPECIFIC PAPER JAM OHT TYPE ERROR PAPER JAM, TOO SHORT PAPER JAM, TOO LONG NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM DUPLEX PATH (reefed), PAPER STOPPED JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM PAPER FEED 1, PAPER LATE JAM FUSER OUTPUT, PAPER LATE JAM PAPER FEED 2, PAPER STOPPED JAM PAPER FEED 3, PAPER STOPPED JAM Paper jam, incompatible transparency NON-SPECIFIC PAPER JAM...
... PAPER JAM PRINTER COULD NOT AUTOMATICALLY EJECT PAPER DOOR OPEN JAM NON-SPECIFIC PAPER JAM OHT TYPE ERROR PAPER JAM, TOO SHORT PAPER JAM, TOO LONG NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM DUPLEX PATH (reefed), PAPER STOPPED JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM NON-SPECIFIC PAPER JAM PAPER FEED 1, PAPER LATE JAM FUSER OUTPUT, PAPER LATE JAM PAPER FEED 2, PAPER STOPPED JAM PAPER FEED 3, PAPER STOPPED JAM Paper jam, incompatible transparency NON-SPECIFIC PAPER JAM...
Service Manual
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... two-sided printing, you removed the paper before removing it . The paper is binding or sticking together. The rollers are correctly installed. Replace the paper. If the product still continues to jam, contact HP Customer Support or your authorized HP service provider. 404 Chapter 7 Solve ... be stored in the original packaging in the trays. An input tray is jammed. Replace the paper in a controlled environment. You are using paper that has already passed through a product Do not use paper that meets HP specifications. Verify that the stack is installed incorrectly.
... two-sided printing, you removed the paper before removing it . The paper is binding or sticking together. The rollers are correctly installed. Replace the paper. If the product still continues to jam, contact HP Customer Support or your authorized HP service provider. 404 Chapter 7 Solve ... be stored in the original packaging in the trays. An input tray is jammed. Replace the paper in a controlled environment. You are using paper that has already passed through a product Do not use paper that meets HP specifications. Verify that the stack is installed incorrectly.
Service Manual
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WARNING! ENWW Clear paper jams 405 Figure 7-50 Jam locations 1 2 6 5 3 4 1 Output-bin area 2 Fuser area 3 Tray 1 area 4 Optional 500-sheet paper and heavy media tray (Tray 3) 5 Registration area 6 Transfer area Clear jams When a jam occurs, a message appears on the control panel to direct you to the location of jammed paper and how to clear it. Jam locations Use this illustration...
WARNING! ENWW Clear paper jams 405 Figure 7-50 Jam locations 1 2 6 5 3 4 1 Output-bin area 2 Fuser area 3 Tray 1 area 4 Optional 500-sheet paper and heavy media tray (Tray 3) 5 Registration area 6 Transfer area Clear jams When a jam occurs, a message appears on the control panel to direct you to the location of jammed paper and how to clear it. Jam locations Use this illustration...
Service Manual
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If jammed paper is jammed inside of the right door. Close the paper-feed cover. 2 1 ENWW Clear paper jams 407 3. Lift the paper-feed cover on the inside the right door, gently pull the paper to remove it . 4. If paper is present, gently pull the paper straight out to remove it . 5.
If jammed paper is jammed inside of the right door. Close the paper-feed cover. 2 1 ENWW Clear paper jams 407 3. Lift the paper-feed cover on the inside the right door, gently pull the paper to remove it . 4. If paper is present, gently pull the paper straight out to remove it . 5.
Service Manual
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... the fuser handles, lift up to remove it . Open the jam-access door. c. Wait for the fuser to remove the fuser. CAUTION: The fuser can be hot. If paper is in use. If the paper tears, remove all paper fragments. b. CAUTION: Even if the body of the fuser has...the product is jammed inside the fuser, gently pull it straight up slightly, and pull straight out to cool before handling it . Do not touch the fuser rollers until they have cooled. 2 1 1 Open the jam-access door. 2 Remove the jammed paper. a. ENWW Clear paper jams 409 Close the jam-access door, and...
... the fuser handles, lift up to remove it . Open the jam-access door. c. Wait for the fuser to remove the fuser. CAUTION: The fuser can be hot. If paper is in use. If the paper tears, remove all paper fragments. b. CAUTION: Even if the body of the fuser has...the product is jammed inside the fuser, gently pull it straight up slightly, and pull straight out to cool before handling it . Do not touch the fuser rollers until they have cooled. 2 1 1 Open the jam-access door. 2 Remove the jammed paper. a. ENWW Clear paper jams 409 Close the jam-access door, and...
Service Manual
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If paper is visible in Tray 1, close Tray 1 and open the right door. 3. If you cannot remove the paper, or if no jammed paper is visible inside the right door, gently pull the trailing edge to remove it. ENWW Clear paper jams 411 If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Clear jams in Tray 1 TIP: To see an animation of this procedure go to clear the message. 2. Press the OK button to this Web site: www.hp.com/go/cljcp3525-tray1jams. 1.
If paper is visible in Tray 1, close Tray 1 and open the right door. 3. If you cannot remove the paper, or if no jammed paper is visible inside the right door, gently pull the trailing edge to remove it. ENWW Clear paper jams 411 If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Clear jams in Tray 1 TIP: To see an animation of this procedure go to clear the message. 2. Press the OK button to this Web site: www.hp.com/go/cljcp3525-tray1jams. 1.
Service Manual
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Remove any jammed or damaged sheets of paper. 2. ENWW Clear paper jams 413 TIP: To see an animation of this procedure go /cljcp3525-tray2jams. 1. Close the tray. Open Tray 2 and make sure that the paper is jammed can cause the paper to this Web site: www.hp.com/go to tear and leave pieces of paper in the tray, which might cause another jam. Clear jams in Tray 2 CAUTION: Opening a tray when paper is stacked correctly. Be sure to clear jams before opening the tray.
Remove any jammed or damaged sheets of paper. 2. ENWW Clear paper jams 413 TIP: To see an animation of this procedure go /cljcp3525-tray2jams. 1. Close the tray. Open Tray 2 and make sure that the paper is jammed can cause the paper to this Web site: www.hp.com/go to tear and leave pieces of paper in the tray, which might cause another jam. Clear jams in Tray 2 CAUTION: Opening a tray when paper is stacked correctly. Be sure to clear jams before opening the tray.