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...ME HOW menu See step-by-step instructions for the information page that you can use to troubleshoot problems. 3 Plus sign ( ) Click the plus sign next to a menu, or click ... configure device personality settings from the Settings screens ENWW Select the check box for performing printer tasks. For more information, see the submenus or subentries. Click INFORMATION. 2. For ...an example. Using the menus on the Configure Device screen The following procedure is in each tray. CONFIGURE DEVICE menu Configure the device to print a configuration page (example procedure). 1. ...
...ME HOW menu See step-by-step instructions for the information page that you can use to troubleshoot problems. 3 Plus sign ( ) Click the plus sign next to a menu, or click ... configure device personality settings from the Settings screens ENWW Select the check box for performing printer tasks. For more information, see the submenus or subentries. Click INFORMATION. 2. For ...an example. Using the menus on the Configure Device screen The following procedure is in each tray. CONFIGURE DEVICE menu Configure the device to print a configuration page (example procedure). 1. ...
HP Color LaserJet CP3505 Series Printers - User Guide
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... HP Easy Printer Care Software 116 Supported operating systems 116 Open HP Easy Printer Care Software 116 HP Easy Printer Care Software sections 116 Use the HP Printer Utility for Macintosh 118 Open the HP Printer Utility 118 HP Printer ...HP fraud hotline and Web site 122 Replace supplies and parts ...123 Supply replacement guidelines 123 Change print cartridges 123 Clean the printer ...126 Clean the printer using the printer control panel 126 Manage memory ...127 Install memory DIMMs ...127 Enable memory ...130 Verify the DIMM installation 130 11 Problem solve Basic troubleshooting...
... HP Easy Printer Care Software 116 Supported operating systems 116 Open HP Easy Printer Care Software 116 HP Easy Printer Care Software sections 116 Use the HP Printer Utility for Macintosh 118 Open the HP Printer Utility 118 HP Printer ...HP fraud hotline and Web site 122 Replace supplies and parts ...123 Supply replacement guidelines 123 Change print cartridges 123 Clean the printer ...126 Clean the printer using the printer control panel 126 Manage memory ...127 Install memory DIMMs ...127 Enable memory ...130 Verify the DIMM installation 130 11 Problem solve Basic troubleshooting...
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...more cartridges removed so that you can diagnose print cartridge-related problems. CARTRIDGE CHECK PAPER PATH SENSORS Shows the values of the trays. Menu item Description PRINT EVENT LOG Prints an event log that shows the last 50 entries in mid-print cycle. PAGE ... printer in the printer event log, starting with the most recent. SHOW EVENT LOG Shows the last 50 printer events on the control-panel display, starting with the most recent. Diagnostics menu Use the DIAGNOSTICS menu to run tests that can help troubleshoot many print-quality problems. TROUBLESHOOTING...
...more cartridges removed so that you can diagnose print cartridge-related problems. CARTRIDGE CHECK PAPER PATH SENSORS Shows the values of the trays. Menu item Description PRINT EVENT LOG Prints an event log that shows the last 50 entries in mid-print cycle. PAGE ... printer in the printer event log, starting with the most recent. SHOW EVENT LOG Shows the last 50 printer events on the control-panel display, starting with the most recent. Diagnostics menu Use the DIAGNOSTICS menu to run tests that can help troubleshoot many print-quality problems. TROUBLESHOOTING...
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... go to the site associated with the printer, click the button to troubleshooting and maintenance tools. You must have Internet access to open HP Easy Printer Care Software: ● On the Start menu, select Programs, select HP, and then select HP Easy Printer Care Software. ● In the Windows system tray (in the print cartridges and the status...
... go to the site associated with the printer, click the button to troubleshooting and maintenance tools. You must have Internet access to open HP Easy Printer Care Software: ● On the Start menu, select Programs, select HP, and then select HP Easy Printer Care Software. ● In the Windows system tray (in the print cartridges and the status...
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...Devices list. ● NOTE: If you use a dial-up message or system tray alert, and e-mail message). Alert event type: Sets whether you can order for any items, the information about ● each printer. Supplies Ordering ● window Provides access to online ● or e-mail ...be copied into an e-mail message that you to add more printers to your supplier. ENWW Use HP Easy Printer Care Software 117 Shop Online for any error, including continuable errors. Provides links to troubleshooting information and tools. Notification type: Sets what type of items ...
...Devices list. ● NOTE: If you use a dial-up message or system tray alert, and e-mail message). Alert event type: Sets whether you can order for any items, the information about ● each printer. Supplies Ordering ● window Provides access to online ● or e-mail ...be copied into an e-mail message that you to add more printers to your supplier. ENWW Use HP Easy Printer Care Software 117 Shop Online for any error, including continuable errors. Provides links to troubleshooting information and tools. Notification type: Sets what type of items ...
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... this message from tray RAM DISK DEVICE FAILURE alternates with Ready To clear press RAM DISK FILE OPERATION FAILED alternates with Do not grab paper until they come to the Ready state when the page has printed. from the display, press . The printer is generating the print quality troubleshooting pages. The printer will return...
... this message from tray RAM DISK DEVICE FAILURE alternates with Ready To clear press RAM DISK FILE OPERATION FAILED alternates with Do not grab paper until they come to the Ready state when the page has printed. from the display, press . The printer is generating the print quality troubleshooting pages. The printer will return...
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... pages. For instructions to troubleshoot jams in the printer. Clear jams Jam locations Use this illustration to clear jams, see Clear jams from input trays on page 150. Press Menu. 2. Be sure to highlight JAM RECOVERY, and then press . Figure 11-1 Jam locations (printer shown without optional tray 3) 1 6 5 2 3 4 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Duplex path...
... pages. For instructions to troubleshoot jams in the printer. Clear jams Jam locations Use this illustration to clear jams, see Clear jams from input trays on page 150. Press Menu. 2. Be sure to highlight JAM RECOVERY, and then press . Figure 11-1 Jam locations (printer shown without optional tray 3) 1 6 5 2 3 4 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Duplex path...
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... 1. Diagnostics page The message Printing... Press Menu. 2. See Print-quality-troubleshooting pages on the control-panel display until the printer finishes the paper-path test. Diagnostic test pages From the printer control panel, you can print information pages that can be set to within...to the Ready state after printing the event log. Press to highlight a tray, and then press . 7. This page provides information about printer calibration, color density, and other parameters. 1. The printer returns to be printed on the page. Follow the instructions on the ...
... 1. Diagnostics page The message Printing... Press Menu. 2. See Print-quality-troubleshooting pages on the control-panel display until the printer finishes the paper-path test. Diagnostic test pages From the printer control panel, you can print information pages that can be set to within...to the Ready state after printing the event log. Press to highlight a tray, and then press . 7. This page provides information about printer calibration, color density, and other parameters. 1. The printer returns to be printed on the page. Follow the instructions on the ...
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...are using is incorrect. NOTE: Allow transparencies to cool for correct toner adhesion. Also, make sure that the tray is not fusing to the media. See Supported paper and print media sizes on page 61. ● The.... ● Small, random, dark areas on the trailing edge of the media reject toner. Print-quality troubleshooting If you are experiencing problems with media Some print-quality problems arise from an unopened ream. ● The.... ● Make sure that the transparencies meet the specifications for HP Color LaserJet printers. ● Handle transparencies by the edges.
...are using is incorrect. NOTE: Allow transparencies to cool for correct toner adhesion. Also, make sure that the tray is not fusing to the media. See Supported paper and print media sizes on page 61. ● The.... ● Small, random, dark areas on the trailing edge of the media reject toner. Print-quality troubleshooting If you are experiencing problems with media Some print-quality problems arise from an unopened ream. ● The.... ● Make sure that the transparencies meet the specifications for HP Color LaserJet printers. ● Handle transparencies by the edges.
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...printer Over time, toner and other particles can collect inside the printer. Print-quality-troubleshooting pages Use the built-in print-quality-troubleshooting pages to help reduce toner buildup, always configure the media type in the tray to clean the printer...printer. See Calibrate the printer on the print-quality-troubleshooting pages, calibrate the printer. ● If printed colors look wrong when printed, select different colors in the software program or printer... Press to http://www.hp.com/go/printquality/cljcp3505 ENWW Print-quality troubleshooting 179 Print quality problems ...
...printer Over time, toner and other particles can collect inside the printer. Print-quality-troubleshooting pages Use the built-in print-quality-troubleshooting pages to help reduce toner buildup, always configure the media type in the tray to clean the printer...printer. See Calibrate the printer on the print-quality-troubleshooting pages, calibrate the printer. ● If printed colors look wrong when printed, select different colors in the software program or printer... Press to http://www.hp.com/go/printquality/cljcp3505 ENWW Print-quality troubleshooting 179 Print quality problems ...
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.... Index Symbols/Numerics 2-sided printing binding options 96 control panel settings 95 A accessibility features 4 accessories ordering 181 address, printer Macintosh, troubleshooting 174 auto continue 29 automatic media sensing 76 B bin locating 5 blank pages printing 90 both sides, printing on 28 ... print Macintosh status 52 warranty 188 cleaning the printer 126 clearable warnings 29 color adjusting 104 halftone options 104 HP ImageREt 2400 102 HP ImageREt 3600 102 managing 104 matching 107 print in tray 1 66 EPS files, troubleshooting 175 error messages, control panel 11 ENWW Index ...
.... Index Symbols/Numerics 2-sided printing binding options 96 control panel settings 95 A accessibility features 4 accessories ordering 181 address, printer Macintosh, troubleshooting 174 auto continue 29 automatic media sensing 76 B bin locating 5 blank pages printing 90 both sides, printing on 28 ... print Macintosh status 52 warranty 188 cleaning the printer 126 clearable warnings 29 color adjusting 104 halftone options 104 HP ImageREt 2400 102 HP ImageREt 3600 102 managing 104 matching 107 print in tray 1 66 EPS files, troubleshooting 175 error messages, control panel 11 ENWW Index ...
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..., troubleshooting 175 front door, locating 5 G grayscale printing 104 H HP Customer Care 190 HP Easy Printer Care Software using 116 HP Easy Printer Care software 42 HP fraud hotline 122 HP Jetdirect print servers 58 HP SupportPack 191 HP Web Jetadmin checking toner level 121 using to configure e-mail alerts 112 HP-UX software 44 I I/O menu 23 information menu 15 input trays configuring...
..., troubleshooting 175 front door, locating 5 G grayscale printing 104 H HP Customer Care 190 HP Easy Printer Care Software using 116 HP Easy Printer Care software 42 HP fraud hotline 122 HP Jetdirect print servers 58 HP SupportPack 191 HP Web Jetadmin checking toner level 121 using to configure e-mail alerts 112 HP-UX software 44 I I/O menu 23 information menu 15 input trays configuring...
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...printer information pages 110, 179 printing menu 17 priority, settings 37, 46 product stewardship program 201 PS Defer Media feature 27 PS Emulation drivers 35 R recycling HP... printing supplies returns and environmental program 202 reducing documents 93 registration page 165 regulations FCC 200 removing Macintosh software 48 repacking the printer... environments 32 shipping the printer 192 shortcuts 92 shortcuts ...42, 48 HP Easy Printer Care 42 HP Web Jetadmin ... panel messages 11 printer features 4 settings ...operating systems 34 SupportPack, HP 191 system setup menu ... loading in tray 1 64 manual...
...printer information pages 110, 179 printing menu 17 priority, settings 37, 46 product stewardship program 201 PS Defer Media feature 27 PS Emulation drivers 35 R recycling HP... printing supplies returns and environmental program 202 reducing documents 93 registration page 165 regulations FCC 200 removing Macintosh software 48 repacking the printer... environments 32 shipping the printer 192 shortcuts 92 shortcuts ...42, 48 HP Easy Printer Care 42 HP Web Jetadmin ... panel messages 11 printer features 4 settings ...operating systems 34 SupportPack, HP 191 system setup menu ... loading in tray 1 64 manual...
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... top cover, locating 5 tray 1 51, 96 Tray Behavior menu 26 trays configuring 26 double-sided printing 51, 96 locating 5 troubleshooting checklist 132 EPS files 175 incorrect printer output 172 jams 149 Macintosh problems 174 overhead transparencies 178 print quality 178 two-sided printing 28, 95 Material Safety Data Sheet (MSDS) 203 printer features 3 Windows driver settings...
... top cover, locating 5 tray 1 51, 96 Tray Behavior menu 26 trays configuring 26 double-sided printing 51, 96 locating 5 troubleshooting checklist 132 EPS files 175 incorrect printer output 172 jams 149 Macintosh problems 174 overhead transparencies 178 print quality 178 two-sided printing 28, 95 Material Safety Data Sheet (MSDS) 203 printer features 3 Windows driver settings...