HP Color LaserJet 5550 series - User Guide
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... also find support on the Internet at http://www.hp.com. Extended Service: 1-800-446-0522 HP toolbox To check the printer status and settings and to view troubleshooting information and online documentation, use the HP Toolbox. You must have the following information ready: ...tools may be be accessed from http://instantsupport.hp.com. See the flyer that shipped in the box with the printer. For the telephone number for the HP Color LaserJet 5550 series printer. Software utilities, drivers, and electronic information Visit: http://www.hp.com/go /accessories. Call: 1-800-538...
... also find support on the Internet at http://www.hp.com. Extended Service: 1-800-446-0522 HP toolbox To check the printer status and settings and to view troubleshooting information and online documentation, use the HP Toolbox. You must have the following information ready: ...tools may be be accessed from http://instantsupport.hp.com. See the flyer that shipped in the box with the printer. For the telephone number for the HP Color LaserJet 5550 series printer. Software utilities, drivers, and electronic information Visit: http://www.hp.com/go /accessories. Call: 1-800-538...
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...Color Using color ...124 Paper selection ...124 HP ImageREt 3600 ...124 Best image printing ...124 Color options ...124 sRGB ...125 Printing in four-colors (CMYK 125 Managing printer color options 126 Print in Grayscale ...126 Automatic or manual color adjustment 126 Matching colors ...128 PANTONE®* color matching 128 Sample book color matching 128 Printing color samples 129 Color emulation of the HP Color LaserJet... 146 8 Problemsolving Basic troubleshooting checklist 151 Factors affecting printer performance 151 Troubleshooting information pages 152 Paper path test page ......
...Color Using color ...124 Paper selection ...124 HP ImageREt 3600 ...124 Best image printing ...124 Color options ...124 sRGB ...125 Printing in four-colors (CMYK 125 Managing printer color options 126 Print in Grayscale ...126 Automatic or manual color adjustment 126 Matching colors ...128 PANTONE®* color matching 128 Sample book color matching 128 Printing color samples 129 Color emulation of the HP Color LaserJet... 146 8 Problemsolving Basic troubleshooting checklist 151 Factors affecting printer performance 151 Troubleshooting information pages 152 Paper path test page ......
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...Print quality problems associated with maintenance 231 Print quality troubleshooting pages 231 Calibrating the printer ...232 Print quality defect chart 232 Appendix A Working with memory and print server cards Printer memory and fonts ...239 Printing a configuration page ... for print cartridges and image drums 257 HP's Premium Protection Warranty. Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 258 HP maintenance agreements 259 On-site service agreements 259 Appendix D Printer specifications Electrical specifications ...262 Acoustic emissions1, ...
...Print quality problems associated with maintenance 231 Print quality troubleshooting pages 231 Calibrating the printer ...232 Print quality defect chart 232 Appendix A Working with memory and print server cards Printer memory and fonts ...239 Printing a configuration page ... for print cartridges and image drums 257 HP's Premium Protection Warranty. Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 258 HP maintenance agreements 259 On-site service agreements 259 Appendix D Printer specifications Electrical specifications ...262 Acoustic emissions1, ...
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... guide is located on printer options that shipped with the printer. To view a Help file, access the online Help through the printer driver. Available on using and troubleshooting the printer. Accessory and Consumable Installation Guides-Step-by-step instructions, supplied with the printer. ENWW Quick access to configure and troubleshoot the HP Jetdirect print server. HP Jetdirect Print Server...
... guide is located on printer options that shipped with the printer. To view a Help file, access the online Help through the printer driver. Available on using and troubleshooting the printer. Accessory and Consumable Installation Guides-Step-by-step instructions, supplied with the printer. ENWW Quick access to configure and troubleshoot the HP Jetdirect print server. HP Jetdirect Print Server...
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HTML (Online) User Guide-Detailed information on using and troubleshooting the printer. Once connected, select Manuals. 4 Chapter 1 Printer basics ENWW Available at http://www.hp.com/support/clj5550.
HTML (Online) User Guide-Detailed information on using and troubleshooting the printer. Once connected, select Manuals. 4 Chapter 1 Printer basics ENWW Available at http://www.hp.com/support/clj5550.
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... paper and up to provide printer status and alerts, configure printer settings, view documentation and troubleshooting information, and print internal printer information pages. ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Automatic language switching. ● Direct PDF support. ● XHTML support. ● Job storage. Memory specification: All HP Color LaserJet 5550 series printers use 200-pin SODIMM...
... paper and up to provide printer status and alerts, configure printer settings, view documentation and troubleshooting information, and print internal printer information pages. ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Automatic language switching. ● Direct PDF support. ● XHTML support. ● Job storage. Memory specification: All HP Color LaserJet 5550 series printers use 200-pin SODIMM...
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You must have performed a complete software installation before using the HP Toolbox. Features The HP embedded Web server allows you can do the following tasks: ● check the printer status ● view troubleshooting information ● view online documentation ● print internal printer pages ● receive pop-up status messages ● access the embedded Web server You...
You must have performed a complete software installation before using the HP Toolbox. Features The HP embedded Web server allows you can do the following tasks: ● check the printer status ● view troubleshooting information ● view online documentation ● print internal printer pages ● receive pop-up status messages ● access the embedded Web server You...
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DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT/STOP TEST 40 Chapter 2 Control panel ENWW
DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT/STOP TEST 40 Chapter 2 Control panel ENWW
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... you to run tests that will display the last 50 entries in the printer event log, starting with the most recent. This item will print a series of print quality assessment pages that will help troubleshoot any print quality problems. This item allows you identify and solve problems with...displays the status of each sensor. This item is the source of the trays. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH TEST PAPER PATH SENSORS MANUAL SENSOR TEST COMPONENT TEST Description This item will activate individual parts independently to ...
... you to run tests that will display the last 50 entries in the printer event log, starting with the most recent. This item will print a series of print quality assessment pages that will help troubleshoot any print quality problems. This item allows you identify and solve problems with...displays the status of each sensor. This item is the source of the trays. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH TEST PAPER PATH SENSORS MANUAL SENSOR TEST COMPONENT TEST Description This item will activate individual parts independently to ...
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...printer comes equipped with remote printer management and troubleshooting through HP Web Jetadmin software. In addition they provide the ability to the HP Jetdirect print server documentation for : ● Novell NetWare Network ● Microsoft Windows and Windows NT networks ● Apple Mac OS (AppleTalk) ● UNIX (HP...and enables you are supported. Note Note HP Jetdirect print servers HP Jetdirect print servers (network cards) can maximize printer performance when you to place the printer closer to your network at http://www.hp.com/support/ net_printing. Configure the card ...
...printer comes equipped with remote printer management and troubleshooting through HP Web Jetadmin software. In addition they provide the ability to the HP Jetdirect print server documentation for : ● Novell NetWare Network ● Microsoft Windows and Windows NT networks ● Apple Mac OS (AppleTalk) ● UNIX (HP...and enables you are supported. Note Note HP Jetdirect print servers HP Jetdirect print servers (network cards) can maximize printer performance when you to place the printer closer to your network at http://www.hp.com/support/ net_printing. Configure the card ...
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... drives) ● PCL or PS font list ● event log Menu map To see Menu hierarchy. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to enter the MENUS. 2. Press MENU to verify installation of optional accessories, such as memory (DIMMs), paper trays, and...
... drives) ● PCL or PS font list ● event log Menu map To see Menu hierarchy. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to enter the MENUS. 2. Press MENU to verify installation of optional accessories, such as memory (DIMMs), paper trays, and...
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... ● View troubleshooting information. ● View online documentation. ● Print internal printer information pages. ● Receive pop-up status messages. If the printer is directly connected to your computer. ENWW Using the HP Toolbox 119 Using the HP Toolbox Note The hp Toolbox is supported for... OS 10.2 or later Supported browsers To use the HP Toolbox, you must have Internet access to go to the site associated with the link. Note Note To view HP Toolbox On the Start menu, select Programs, select HP Color LaserJet 5550, and then select HP LaserJet toolbox.
... ● View troubleshooting information. ● View online documentation. ● Print internal printer information pages. ● Receive pop-up status messages. If the printer is directly connected to your computer. ENWW Using the HP Toolbox 119 Using the HP Toolbox Note The hp Toolbox is supported for... OS 10.2 or later Supported browsers To use the HP Toolbox, you must have Internet access to go to the site associated with the link. Note Note To view HP Toolbox On the Start menu, select Programs, select HP Color LaserJet 5550, and then select HP LaserJet toolbox.
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... printer, and how to print some printer pages. 120 Chapter 5 Managing the printer ENWW Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting ...information, such as how to clear a paper jam, how to resolve print quality problems, how to resolve other information pages that are available for the following information: ● Product registration ● Product support ● Ordering supplies ● HP...
... printer, and how to print some printer pages. 120 Chapter 5 Managing the printer ENWW Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting ...information, such as how to clear a paper jam, how to resolve print quality problems, how to resolve other information pages that are available for the following information: ● Product registration ● Product support ● Ordering supplies ● HP...
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... Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of paper jams ● Clearing paper jams ● Media-handling problems ● Printer feeds multiple sheets ● Printer feeds incorrect page size ● Printer pulls from incorrect tray ● Media... to select the printer from the computer ● Printer control panel problems ● Control panel settings work incorrectly ● Unable to do if problems arise with your printer. The following topics are covered: ● Basic troubleshooting checklist ● Troubleshooting information pages ●...
... Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of paper jams ● Clearing paper jams ● Media-handling problems ● Printer feeds multiple sheets ● Printer feeds incorrect page size ● Printer pulls from incorrect tray ● Media... to select the printer from the computer ● Printer control panel problems ● Control panel settings work incorrectly ● Unable to do if problems arise with your printer. The following topics are covered: ● Basic troubleshooting checklist ● Troubleshooting information pages ●...
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● Incorrect shade ● Missing color ● Inconsistent colors after installing a print cartridge ● Printed colors do not match screen colors ● Incorrect printer output ● Incorrect fonts are printed ● Unable to print all characters in a symbol set ● ... change system selections through software ● Unable to select a font from the software ● Unable to select colors from the software ● Printer driver does not recognize Tray 3, 4, or 5 in the duplex printing accessory ● Print quality troubleshooting 150 Chapter 8 Problemsolving ENWW
● Incorrect shade ● Missing color ● Inconsistent colors after installing a print cartridge ● Printed colors do not match screen colors ● Incorrect printer output ● Incorrect fonts are printed ● Unable to print all characters in a symbol set ● ... change system selections through software ● Unable to select a font from the software ● Unable to select colors from the software ● Printer driver does not recognize Tray 3, 4, or 5 in the duplex printing accessory ● Print quality troubleshooting 150 Chapter 8 Problemsolving ENWW
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...kit) installed correctly? Among these is maximum printer speed, measured in this guide, see the start guide for this checklist may help identify the cause of the printer, see http://www.hp.com/support/ clj5550. ENWW Basic troubleshooting checklist 151 Other factors include: ● ...the complexity and size of graphics ● the printer I/O configuration (network versus parallel) ● the speed of...
...kit) installed correctly? Among these is maximum printer speed, measured in this guide, see the start guide for this checklist may help identify the cause of the printer, see http://www.hp.com/support/ clj5550. ENWW Basic troubleshooting checklist 151 Other factors include: ● ...the complexity and size of graphics ● the printer I/O configuration (network versus parallel) ● the speed of...
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... ● event log Paper path test page The paper path test page is Tray 2. Otherwise, proceed to select SET REGISTRATION. Troubleshooting information pages From the printer control panel, you want to test by specifying a SOURCE. Press to the next step. 8. Press to select DIAGNOSTICS. 4. Press... vertical arrow that can select a tray by selecting the source, destination, and other options available on the back and front of the printer. Setting the registration also allows the image to select SOURCE. 10. Press to select PRINT QUALITY. 6. Press to select CONFIGURE DEVICE. ...
... ● event log Paper path test page The paper path test page is Tray 2. Otherwise, proceed to select SET REGISTRATION. Troubleshooting information pages From the printer control panel, you want to test by specifying a SOURCE. Press to the next step. 8. Press to select DIAGNOSTICS. 4. Press... vertical arrow that can select a tray by selecting the source, destination, and other options available on the back and front of the printer. Setting the registration also allows the image to select SOURCE. 10. Press to select PRINT QUALITY. 6. Press to select CONFIGURE DEVICE. ...
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... page. Press to highlight PRINT TEST PAGE. 13. Event log The event log lists the printer events, including printer jams, service errors, and other printer conditions. 1. Press to select the tray. Press to highlight PRINT EVENT LOG. 5. ENWW Troubleshooting information pages 153 Press to highlight DIAGNOSTICS. 3. The message Printing... Follow the instructions on the...
... page. Press to highlight PRINT TEST PAGE. 13. Event log The event log lists the printer events, including printer jams, service errors, and other printer conditions. 1. Press to select the tray. Press to highlight PRINT EVENT LOG. 5. ENWW Troubleshooting information pages 153 Press to highlight DIAGNOSTICS. 3. The message Printing... Follow the instructions on the...
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... clear this message. Any button press, an error condition, or the receipt of clearing data. No action necessary. FONT LIST The printer is generating the print quality troubleshooting pages. PQ troubleshooting The printer is generating either the PCL or PS personality typeface list. RGB samples page is being generated. PRINTING STOPPED To continue press...
... clear this message. Any button press, an error condition, or the receipt of clearing data. No action necessary. FONT LIST The printer is generating the print quality troubleshooting pages. PQ troubleshooting The printer is generating either the PCL or PS personality typeface list. RGB samples page is being generated. PRINTING STOPPED To continue press...
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The options are: ● AUTO Printer will attempt to reprint jammed pages. ● OFF Printer will not attempt to troubleshoot paper jams in the printer. Paper jams Use this illustration to reprint jammed pages. Be sure to enter the MENUS. 2. During the recovery process, the printer may reprint several good pages that allows you to set...
The options are: ● AUTO Printer will attempt to reprint jammed pages. ● OFF Printer will not attempt to troubleshoot paper jams in the printer. Paper jams Use this illustration to reprint jammed pages. Be sure to enter the MENUS. 2. During the recovery process, the printer may reprint several good pages that allows you to set...