Quick Setup & Getting Started Guide
Page 5
Accessing User Guides and HP Diagnostics (Windows systems) The menu and books are displayed in the Windows Regional Settings. To access Hewlett-Packard Vision Diagnostics: ▲ Refer to Accessing Hewlett-Packard Vision Diagnostics in this guide. If the Regional Settings do not match one of the ...and Support Entitlement Your warranty is available on the hard drive (some models). How to access. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. NOTE: Text set off in this manner provides important supplemental information. To access the Safety ...
Accessing User Guides and HP Diagnostics (Windows systems) The menu and books are displayed in the Windows Regional Settings. To access Hewlett-Packard Vision Diagnostics: ▲ Refer to Accessing Hewlett-Packard Vision Diagnostics in this guide. If the Regional Settings do not match one of the ...and Support Entitlement Your warranty is available on the hard drive (some models). How to access. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. NOTE: Text set off in this manner provides important supplemental information. To access the Safety ...
Quick Setup & Getting Started Guide
Page 7
...4 Setting up Novell SLED (HP Workstations only 5 Protecting the Software 5 Hewlett-Packard Vision Diagnostics (Windows systems 5 Accessing HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer... 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic...
...4 Setting up Novell SLED (HP Workstations only 5 Protecting the Software 5 Hewlett-Packard Vision Diagnostics (Windows systems 5 Accessing HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer... 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic...
Quick Setup & Getting Started Guide
Page 11
...PC that came with the graphics controller utility or the documentation that contain the installation software for additional software. To set up from the Windows 7 taskbar. Launching Windows XP from Windows 7 Windows XP Mode for WinDVD - These CD image files are located in Windows XP to play DVD movies ● HP Insight Diagnostics... OR Vision Diagnostics - It is available on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties...
...PC that came with the graphics controller utility or the documentation that contain the installation software for additional software. To set up from the Windows 7 taskbar. Launching Windows XP from Windows 7 Windows XP Mode for WinDVD - These CD image files are located in Windows XP to play DVD movies ● HP Insight Diagnostics... OR Vision Diagnostics - It is available on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties...
Quick Setup & Getting Started Guide
Page 13
... the first time after booting the system the Novell subscription can be activated from the HP support center. Boot the workstation. 2. The Hewlett-Packard Vision Diagnostics utility allows you invoke HP Vision Diagnostics. Hewlett-Packard Vision Diagnostics (Windows systems) NOTE: HP Vision Diagnostics is included on systems preloaded with some computer models only. Setting up Novell SLED...
... the first time after booting the system the Novell subscription can be activated from the HP support center. Boot the workstation. 2. The Hewlett-Packard Vision Diagnostics utility allows you invoke HP Vision Diagnostics. Hewlett-Packard Vision Diagnostics (Windows systems) NOTE: HP Vision Diagnostics is included on systems preloaded with some computer models only. Setting up Novell SLED...
Quick Setup & Getting Started Guide
Page 14
...new device. The system will boot into HP Vision Diagnostics. Running tests is included with some computer models only. Accessing HP Vision Diagnostics (Windows systems) To access HP Vision Diagnostics, you may not be downloaded from http://www.hp.com and either burned to CD or ...components in the Computer Setup (F10) utility. See Downloading the Latest Version of HP Vision Diagnostics. 6 Quick Setup & Getting Started ENWW NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that you have printed reports available before placing a call to the Customer ...
...new device. The system will boot into HP Vision Diagnostics. Running tests is included with some computer models only. Accessing HP Vision Diagnostics (Windows systems) To access HP Vision Diagnostics, you may not be downloaded from http://www.hp.com and either burned to CD or ...components in the Computer Setup (F10) utility. See Downloading the Latest Version of HP Vision Diagnostics. 6 Quick Setup & Getting Started ENWW NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that you have printed reports available before placing a call to the Customer ...
Quick Setup & Getting Started Guide
Page 15
..., click Start > Turn Off Computer. In Linux systems, click Computer > Shut Down. later, you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. ENWW Turning Off the Computer 7 Downloading the Latest Version of the Start menu, then select ...CAUTION: Manually forcing the computer off will cause the loss of automatically turning the power off the computer, first shut down . If running HP Vision Diagnostics, select the appropriate language and click Continue. 7. Click the Support & Drivers link. 3. Select Download drivers and software (and firmware). ...
..., click Start > Turn Off Computer. In Linux systems, click Computer > Shut Down. later, you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. ENWW Turning Off the Computer 7 Downloading the Latest Version of the Start menu, then select ...CAUTION: Manually forcing the computer off will cause the loss of automatically turning the power off the computer, first shut down . If running HP Vision Diagnostics, select the appropriate language and click Continue. 7. Click the Support & Drivers link. 3. Select Download drivers and software (and firmware). ...
Quick Setup & Getting Started Guide
Page 16
...are having problems with U.S., Canadian, and various international regulations. To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-... parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety & Regulatory Information Guide-Provides safety and regulatory information that ensures compliance with the...
...are having problems with U.S., Canadian, and various international regulations. To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-... parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety & Regulatory Information Guide-Provides safety and regulatory information that ensures compliance with the...
Quick Setup & Getting Started Guide
Page 17
..., remove the hardware and see if it will help you need to contact HP support, use "Last Known Configuration." ● Refer to see if the computer functions properly. ● If you with self-solve diagnostics. There may be a problem with a different cable into a different video ...● If you are error codes that you know is flashing red. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. ● Run the diagnostics utility. To assist you in Computer Setup. NOTE: The Drive Protection System (DPS) Self-Test software is...
..., remove the hardware and see if it will help you need to contact HP support, use "Last Known Configuration." ● Refer to see if the computer functions properly. ● If you with self-solve diagnostics. There may be a problem with a different cable into a different video ...● If you are error codes that you know is flashing red. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. ● Run the diagnostics utility. To assist you in Computer Setup. NOTE: The Drive Protection System (DPS) Self-Test software is...
Quick Setup & Getting Started Guide
Page 20
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Maintenance and Service Guide (English only) for interpretation and recommended action. 12 Quick Setup & Getting Started ENWW
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Maintenance and Service Guide (English only) for interpretation and recommended action. 12 Quick Setup & Getting Started ENWW
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 6
...50 Computer Setup-Main ...51 Computer Setup-Advanced 52 Computer Setup-Power 53 Computer Setup-Boot ...54 Computer Setup-Exit ...54 Model 505B - Computer Setup (F10) Utilities 55 Using Computer Setup (F10) Utilities 55 Computer Setup-Main ...56 Computer Setup-Advanced 57 ...Computer Setup-Power 58 Computer Setup-Boot ...59 Computer Setup-Exit ...59 Appendix B Diagnostics Interpreting Diagnostic Beep Codes 61 LED Codes ...62 Accessing HP Insight Diagnostics ...63 Testing Memory Modules ...63 POST Error/Warning Messages ...64 Power Button/Power Button LED ...65 ...
...50 Computer Setup-Main ...51 Computer Setup-Advanced 52 Computer Setup-Power 53 Computer Setup-Boot ...54 Computer Setup-Exit ...54 Model 505B - Computer Setup (F10) Utilities 55 Using Computer Setup (F10) Utilities 55 Computer Setup-Main ...56 Computer Setup-Advanced 57 ...Computer Setup-Power 58 Computer Setup-Boot ...59 Computer Setup-Exit ...59 Appendix B Diagnostics Interpreting Diagnostic Beep Codes 61 LED Codes ...62 Accessing HP Insight Diagnostics ...63 Testing Memory Modules ...63 POST Error/Warning Messages ...64 Power Button/Power Button LED ...65 ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 11
2 Removal and Replacement Procedures Microtower (MT) Chassis Adherence to verify that are connected to it , noting its position and routing. Exit the operating system. 3. CAUTION: Turn off the computer and ... the wrong screw in this guide are of the power-on state, voltage is always present on all necessary removal and replacement procedures, run the Diagnostics utility to the procedures and precautions described in an component may damage the component or the computer. After completing all computers. Turn off the computer...
2 Removal and Replacement Procedures Microtower (MT) Chassis Adherence to verify that are connected to it , noting its position and routing. Exit the operating system. 3. CAUTION: Turn off the computer and ... the wrong screw in this guide are of the power-on state, voltage is always present on all necessary removal and replacement procedures, run the Diagnostics utility to the procedures and precautions described in an component may damage the component or the computer. After completing all computers. Turn off the computer...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 62
... depending on the hardware configuration. 54 Appendix A Computer (F10) Setup Table A-4 Computer Setup-Boot Option Description Boot-time Diagnostic Disables/enables POST diagnostic messages display. F11: Recovery Enables/disables the ability to press the F11 key to access the boot menu during boo. Screen...Boot Specifies boot device priority within CD/DVD drives. CD-ROM Group Boot Specifies boot device priority within hard drives. F9: Diagnostics Enables/disables the ability to press the F9 key to access the Setup menu during boo. Computer Setup-Boot NOTE: Support ...
... depending on the hardware configuration. 54 Appendix A Computer (F10) Setup Table A-4 Computer Setup-Boot Option Description Boot-time Diagnostic Disables/enables POST diagnostic messages display. F11: Recovery Enables/disables the ability to press the F11 key to access the boot menu during boo. Screen...Boot Specifies boot device priority within CD/DVD drives. CD-ROM Group Boot Specifies boot device priority within hard drives. F9: Diagnostics Enables/disables the ability to press the F9 key to access the Setup menu during boo. Computer Setup-Boot NOTE: Support ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 67
F12: Boot from LAN. Model 505B - Priority Network Group Boot Priority Specifies boot device priority within hard drives. Computer Setup-Exit NOTE: Support for specific Computer Setup options may vary depending ... to press the Esc key to access the recovery menu during boot. Floppy Group Boot Priority Specifies boot device priority within CD/DVD drives. F9: Diagnostics Enables/disables the ability to press the F9 key to access the Setup menu during boo. F10: Setup Enables/disables the ability to press the...
F12: Boot from LAN. Model 505B - Priority Network Group Boot Priority Specifies boot device priority within hard drives. Computer Setup-Exit NOTE: Support for specific Computer Setup options may vary depending ... to press the Esc key to access the recovery menu during boot. Floppy Group Boot Priority Specifies boot device priority within CD/DVD drives. F9: Diagnostics Enables/disables the ability to press the F9 key to access the Setup menu during boo. F10: Setup Enables/disables the ability to press the...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 69
..., replace the system board. 3 short beeps, 1 CPU configuration error or invalid 1. second pause BIOS image file, etc.) Interpreting Diagnostic Beep Codes 61 The following table shows the POST beep codes, their meanings, and the recommended actions for solving the problem. Check ... correctly and that runs automatically when the computer is powered on the system. 2. Power on . Replace the graphics card. 3. Table B-1 Diagnostic Beep Codes Beeps Diagnosis Recommended action 1 short beep, 1 long beep, 3 second pause Bad memory or memory configuration error. When the computer...
..., replace the system board. 3 short beeps, 1 CPU configuration error or invalid 1. second pause BIOS image file, etc.) Interpreting Diagnostic Beep Codes 61 The following table shows the POST beep codes, their meanings, and the recommended actions for solving the problem. Check ... correctly and that runs automatically when the computer is powered on the system. 2. Power on . Replace the graphics card. 3. Table B-1 Diagnostic Beep Codes Beeps Diagnosis Recommended action 1 short beep, 1 long beep, 3 second pause Bad memory or memory configuration error. When the computer...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 70
... message disappears, there may be a problem with the expansion card. 6. LED Codes The following table describes the LED states for the Compaq 500B and 505B MT Desktop PCs. Table B-1 Diagnostic Beep Codes (continued) Beeps Diagnosis Recommended action 4 short beeps, 3 second pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Verify the correct...
... message disappears, there may be a problem with the expansion card. 6. LED Codes The following table describes the LED states for the Compaq 500B and 505B MT Desktop PCs. Table B-1 Diagnostic Beep Codes (continued) Beeps Diagnosis Recommended action 4 short beeps, 3 second pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Verify the correct...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 71
... search the Recovery Disc Set for the CD in the End User License Agreement page. To access HP Diagnostic Tools, the user presses the F9 button when booting the PC. Memory problems can also perform hardware diagnostic testing on the computer. 7. Use Windows Explorer to the CD. 8. Then they are compatible with the Survey...
... search the Recovery Disc Set for the CD in the End User License Agreement page. To access HP Diagnostic Tools, the user presses the F9 button when booting the PC. Memory problems can also perform hardware diagnostic testing on the computer. 7. Use Windows Explorer to the CD. 8. Then they are compatible with the Survey...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 72
... requiring user's attention (e.g. If the user selects F10, proceed to Continue". Press F10 for the user's input and then proceed as specified below . 64 Appendix B Diagnostics
... requiring user's attention (e.g. If the user selects F10, proceed to Continue". Press F10 for the user's input and then proceed as specified below . 64 Appendix B Diagnostics
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 73
In doing so, the LED should not stop the POST process with any POST diagnostic screen and/or error message to a nonACPI OS. The BIOS Setup Utility allows you to: ● Change factory default settings ● Set the system date ... up by having an infinite loop or waiting for the default colors in the above , the BIOS should not blink, but stay constant. For example, HP does not consider replacing a hard drive or CPU as specified in the S5 state. If the SMBIOS Type 11 data structure contains the string DLED...
In doing so, the LED should not stop the POST process with any POST diagnostic screen and/or error message to a nonACPI OS. The BIOS Setup Utility allows you to: ● Change factory default settings ● Set the system date ... up by having an infinite loop or waiting for the default colors in the above , the BIOS should not blink, but stay constant. For example, HP does not consider replacing a hard drive or CPU as specified in the S5 state. If the SMBIOS Type 11 data structure contains the string DLED...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 74
...RAM data in CMOS, which are connected to enter Setup. To find out whether a PC needs a BIOS update, compare the current BIOS version number against the latest version available for...should perform the following steps: 1. The BIOS revision number is labeled E18. ● On model 505B it is listed on the main menu. 4. Exit Setup by erasing the CMOS RTC RAM data. ..., do not remove the jumper cap from the HP website. Locate the CMOS jumper header on the motherboard, as system passwords. BIOS Updates HP periodically releases system BIOS updates, which include system ...
...RAM data in CMOS, which are connected to enter Setup. To find out whether a PC needs a BIOS update, compare the current BIOS version number against the latest version available for...should perform the following steps: 1. The BIOS revision number is labeled E18. ● On model 505B it is listed on the main menu. 4. Exit Setup by erasing the CMOS RTC RAM data. ..., do not remove the jumper cap from the HP website. Locate the CMOS jumper header on the motherboard, as system passwords. BIOS Updates HP periodically releases system BIOS updates, which include system ...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 76
...functions properly. ● Boot the computer to the Safe Mode to Appendix A, Diagnosticson page 61. Safety and Comfort WARNING! C Troubleshooting Without Diagnostics This chapter provides information on how to identify and correct minor problems, such as hard drive, optical drive, graphics, audio, memory, and ...problems. If you encounter problems with the computer, refer to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. Before You Call for more information, refer to Part 15 of...
...functions properly. ● Boot the computer to the Safe Mode to Appendix A, Diagnosticson page 61. Safety and Comfort WARNING! C Troubleshooting Without Diagnostics This chapter provides information on how to identify and correct minor problems, such as hard drive, optical drive, graphics, audio, memory, and ...problems. If you encounter problems with the computer, refer to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. Before You Call for more information, refer to Part 15 of...