HP Color LaserJet 4700 - Software Technical Reference (External)
Page 328
...RECEIVING UPGRADE appears on the configuration page has changed. INITIALIZING RESEND UPGRADE RFU LOAD ERROR SEND RFU UPGRADE ON PARALLEL PORT This message appears from the time the product ... before the firmware is lost during a normal update process; Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product has finished reprogramming...the update process does not succeed. Perform another update by a computer that the firmware date code on the control-panel display), the firmware file must now be sent only by any ...
...RECEIVING UPGRADE appears on the configuration page has changed. INITIALIZING RESEND UPGRADE RFU LOAD ERROR SEND RFU UPGRADE ON PARALLEL PORT This message appears from the time the product ... before the firmware is lost during a normal update process; Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product has finished reprogramming...the update process does not succeed. Perform another update by a computer that the firmware date code on the control-panel display), the firmware file must now be sent only by any ...
HP Color LaserJet 4700 - User Guide
Page 59
.... ENWW Interpreting stapler/stacker indicator light codes 43 Interpreting stapler/stacker indicator light codes The following table lists errors that are reported by the accessory light and on the printer control panel display. STAPLER LOW ON STAPLES appears on the printer control panel display. If stapling is required... on same-size Off ● The stapler/stacker is in the stapler/stacker unit that can occur in sleep mode, the printer is turned off, or the stapler/stacker is functioning NOTE The properly. The stapler cannot align the paper for stapling. TOO MANY...
.... ENWW Interpreting stapler/stacker indicator light codes 43 Interpreting stapler/stacker indicator light codes The following table lists errors that are reported by the accessory light and on the printer control panel display. STAPLER LOW ON STAPLES appears on the printer control panel display. If stapling is required... on same-size Off ● The stapler/stacker is in the stapler/stacker unit that can occur in sleep mode, the printer is turned off, or the stapler/stacker is functioning NOTE The properly. The stapler cannot align the paper for stapling. TOO MANY...
HP Embedded Web Server - User Guide
Page 24
.... 14 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Provides access to use this screen. The last error to date. Lists the date and time for each event logged. Shows the internal event code for each event. Shows the number of engine ... a brief description of engine cycles that the product had completed when the error occurred. Lists the order in which the errors occurred. Shows the number of some events. Event Log The Event Log screen shows the most recent product events, including jams, service errors, and other printer errors.
.... 14 Chapter 2 Viewing product status from the HP EWS Information screens ENWW Provides access to use this screen. The last error to date. Lists the date and time for each event logged. Shows the internal event code for each event. Shows the number of engine ... a brief description of engine cycles that the product had completed when the error occurred. Lists the order in which the errors occurred. Shows the number of some events. Event Log The Event Log screen shows the most recent product events, including jams, service errors, and other printer errors.
Service Manual
Page 14
.../stacker indicator light codes 397 Replacement parts configuration ...400 Formatter and DC controller 400 Formatter (new or previously installed in another printer 400 DC controller (new or previously installed in another printer 401 Formatter and firmware compact flash 401 Paper path troubleshooting ...402 Jams ...402 Jam locations ...402 Jam locations by error message 405...
.../stacker indicator light codes 397 Replacement parts configuration ...400 Formatter and DC controller 400 Formatter (new or previously installed in another printer 400 DC controller (new or previously installed in another printer 401 Formatter and firmware compact flash 401 Paper path troubleshooting ...402 Jams ...402 Jam locations ...402 Jam locations by error message 405...
Service Manual
Page 417
...) The accessory lights and the control panel display indicate errors associated with the stapler/stacker. STAPLER LOW ON STAPLES displays on the printer control panel. indicator light shows solid green during ● some continuable errors. Fewer than 20 staples remain in the job exceeds the... off, or the stapler/stacker is functioning NOTE The properly. See Staple cartridge on the printer control panel. Interpreting stapler/stacker indicator light codes The following table lists errors that can occur in the stapler/stacker unit that are reported by the accessory light and on...
...) The accessory lights and the control panel display indicate errors associated with the stapler/stacker. STAPLER LOW ON STAPLES displays on the printer control panel. indicator light shows solid green during ● some continuable errors. Fewer than 20 staples remain in the job exceeds the... off, or the stapler/stacker is functioning NOTE The properly. See Staple cartridge on the printer control panel. Interpreting stapler/stacker indicator light codes The following table lists errors that can occur in the stapler/stacker unit that are reported by the accessory light and on...
Service Manual
Page 429
...HP (non-HP supplies are known to cause jams) ● Whether the customer is storing the media correctly, overloading the trays, damaging the edge of the media during loading, or using media that has already been fed through the printer General paper path troubleshooting Use the following information: ● The exact jam error code...the leading edge), inspect the paper path for items that could be causing the problem. ● If the jam occurs from when the printer is isolated to one tray. ● Print the job in both simplex and duplex modes to identify whether the problem occurs only in...
...HP (non-HP supplies are known to cause jams) ● Whether the customer is storing the media correctly, overloading the trays, damaging the edge of the media during loading, or using media that has already been fed through the printer General paper path troubleshooting Use the following information: ● The exact jam error code...the leading edge), inspect the paper path for items that could be causing the problem. ● If the jam occurs from when the printer is isolated to one tray. ● Print the job in both simplex and duplex modes to identify whether the problem occurs only in...
Service Manual
Page 520
... Chapter 7 Troubleshooting ENWW These pages can help isolate print quality problems. Allows you to print a page that can assist in diagnosing printer problems. Allows you to swap print cartridges into different slots help you send a print job or press any button on the control...entry, the printed event log shows the error number, page count, error code, and description or personality. For each color, demo page, and configuration page. Using sleep mode offers the following advantages: ● Minimizes the amount of 8 pages that the printer consumes when it enters sleep mode.
... Chapter 7 Troubleshooting ENWW These pages can help isolate print quality problems. Allows you to print a page that can assist in diagnosing printer problems. Allows you to swap print cartridges into different slots help you send a print job or press any button on the control...entry, the printed event log shows the error number, page count, error code, and description or personality. For each color, demo page, and configuration page. Using sleep mode offers the following advantages: ● Minimizes the amount of 8 pages that the printer consumes when it enters sleep mode.
Service Manual
Page 531
... 511 Shows model and ID. Engine cycles and event logs Total page counts and maintenance kit counts are installed on the printer should be listed on the main configuration page. To see a list of these firmware components are upgraded. Accessories and internal...information Specific information Configuration page Firmware date codes When you use the remote firmware upgrade procedure, all of the 50 most recent errors. Embedded Jetdirect firmware version Look on the main configuration page, under "HP Jetdirect Configuration." Embedded HP Jetdirect In addition, separate pages print ...
... 511 Shows model and ID. Engine cycles and event logs Total page counts and maintenance kit counts are installed on the printer should be listed on the main configuration page. To see a list of these firmware components are upgraded. Accessories and internal...information Specific information Configuration page Firmware date codes When you use the remote firmware upgrade procedure, all of the 50 most recent errors. Embedded Jetdirect firmware version Look on the main configuration page, under "HP Jetdirect Configuration." Embedded HP Jetdirect In addition, separate pages print ...
Service Manual
Page 559
...drive motors, the drum drive gears, or a laser/scanner. Press Menu to select PRINT QUALITY. 6. Wait for color tone calibration (DHALF) and takes about 55 seconds. 1. Always try initializing the hard disk before replacing it. Turn the printer on the control panel. 5. The message SKIP...to calibrate. The printer skips calibration and then continues its power-on sequence. When the display shows the memory count, press and hold the Menu button until all three lights on the control panel indicating a disk error. Perform hard disk initialization only if an error code displays on the...
...drive motors, the drum drive gears, or a laser/scanner. Press Menu to select PRINT QUALITY. 6. Wait for color tone calibration (DHALF) and takes about 55 seconds. 1. Always try initializing the hard disk before replacing it. Turn the printer on the control panel. 5. The message SKIP...to calibrate. The printer skips calibration and then continues its power-on sequence. When the display shows the memory count, press and hold the Menu button until all three lights on the control panel indicating a disk error. Perform hard disk initialization only if an error code displays on the...