HP Jetdirect Print Server Administrator's Guide
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...an HP Jetdirect Configuration Page 68 Procedure 3: Resolving Printer Display Error Messages 69 Procedure 4: Resolving Printer Communication Problems with the Network 70 7 HP Jetdirect Configuration Page Status Field Error Messages ...73 Configuration Page Format ...73 Configuration Page Messages ...75 HP Jetdirect ...Info ...59 Configuration Page ...59 Other Links ...59 Help ...59 Support ...59 HP Home ...60 HP Web Jetadmin ...60 5 Security Features Using Security Features ...62 6 Troubleshooting the HP Jetdirect Print Server Resetting to Factory Defaults ...65 Disabling the Embedded LAN ...66...
...an HP Jetdirect Configuration Page 68 Procedure 3: Resolving Printer Display Error Messages 69 Procedure 4: Resolving Printer Communication Problems with the Network 70 7 HP Jetdirect Configuration Page Status Field Error Messages ...73 Configuration Page Format ...73 Configuration Page Messages ...75 HP Jetdirect ...Info ...59 Configuration Page ...59 Other Links ...59 Help ...59 Support ...59 HP Home ...60 HP Web Jetadmin ...60 5 Security Features Using Security Features ...62 6 Troubleshooting the HP Jetdirect Print Server Resetting to Factory Defaults ...65 Disabling the Embedded LAN ...66...
HP Jetdirect Print Server Administrator's Guide
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...itself using several dynamic methods, one location. ■ Ease of BOOTP requests between subnets). When in one of the HP Jetdirect print server. If control panel configuration is similar to download configuration data has the following benefits: ■ Enhanced ...Configuration ENWW A properly configured BOOTP server on . The Jetdirect print server downloads this printer may be automatically downloaded each time the print server is recommended only during troubleshooting or for TCP/IP network operation. Using BOOTP/TFTP to DHCP, but the resulting...
...itself using several dynamic methods, one location. ■ Ease of BOOTP requests between subnets). When in one of the HP Jetdirect print server. If control panel configuration is similar to download configuration data has the following benefits: ■ Enhanced ...Configuration ENWW A properly configured BOOTP server on . The Jetdirect print server downloads this printer may be automatically downloaded each time the print server is recommended only during troubleshooting or for TCP/IP network operation. Using BOOTP/TFTP to DHCP, but the resulting...
HP Jetdirect Print Server Administrator's Guide
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...default is 4 hops (the number of all syslog messages are disabled. By default, the HP Jetdirect print server uses LPR as the IP address) changes from 1 to 8, with ...feature, set a value from session to identify the source facility of selected messages during troubleshooting). Apple Rendezvous will display this feature. ENWW Using BOOTP/TFTP 19 syslog-max: ...Service Location Protocol (SLP) operation on the print server: 0 disables, 1 (default) enables. mDNS is the printer model and the LAN Hardware (MAC) address. For more information, see TCP/IP Overview. If 0, all priorities ...
...default is 4 hops (the number of all syslog messages are disabled. By default, the HP Jetdirect print server uses LPR as the IP address) changes from 1 to 8, with ...feature, set a value from session to identify the source facility of selected messages during troubleshooting). Apple Rendezvous will display this feature. ENWW Using BOOTP/TFTP 19 syslog-max: ...Service Location Protocol (SLP) operation on the print server: 0 disables, 1 (default) enables. mDNS is the printer model and the LAN Hardware (MAC) address. For more information, see TCP/IP Overview. If 0, all priorities ...
HP Jetdirect Print Server Administrator's Guide
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...being deleted from their device tables due to automate device discovery. Specifies the maximum number of syslog messages is typically used to the printer. Controls the filtering of that are lower than the filter level specified (or higher in dotted notation. mDNS is not restricted. ... Each entry specifies a host or network of selected messages during troubleshooting). The default is used to identify the source facility of a message (for example, to identify the source of hosts that the HP Jetdirect print server sends syslog messages to control the log file ...
...being deleted from their device tables due to automate device discovery. Specifies the maximum number of syslog messages is typically used to the printer. Controls the filtering of that are lower than the filter level specified (or higher in dotted notation. mDNS is not restricted. ... Each entry specifies a host or network of selected messages during troubleshooting). The default is used to identify the source facility of a message (for example, to identify the source of hosts that the HP Jetdirect print server sends syslog messages to control the log file ...
HP Jetdirect Print Server Administrator's Guide
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...If the IP address was configured using the control panel for your printer, refer to your printer documentation. ENWW Using the Embedded Web Server 41 See Troubleshooting the HP Jetdirect Print Server for example, from the printer control panel, the configuration is not reachable, you may change the ...IP address of the print server to one that can be accessed from the printer's control panel, the TCP/IP...
...If the IP address was configured using the control panel for your printer, refer to your printer documentation. ENWW Using the Embedded Web Server 41 See Troubleshooting the HP Jetdirect Print Server for example, from the printer control panel, the configuration is not reachable, you may change the ...IP address of the print server to one that can be accessed from the printer's control panel, the TCP/IP...
HP Jetdirect Print Server Administrator's Guide
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...Using the Embedded Web Server ENWW It is set this service. LPD Printing Enable or disable the Line Printer Daemon services on the HP Jetdirect print server provides line printer spooling services for TCP/IP systems. For more information, see Configuring for printing. If auto-negotiation fails...9100 Printing Enable or disable port 9100 services. By default, the HP Jetdirect print server uses LPR as the IP address) changes from session to isolate individual or groups of selected messages during troubleshooting). Specifies an alphanumeric string of up to 64 ASCII characters assigned ...
...Using the Embedded Web Server ENWW It is set this service. LPD Printing Enable or disable the Line Printer Daemon services on the HP Jetdirect print server provides line printer spooling services for TCP/IP systems. For more information, see Configuring for printing. If auto-negotiation fails...9100 Printing Enable or disable port 9100 services. By default, the HP Jetdirect print server uses LPR as the IP address) changes from session to isolate individual or groups of selected messages during troubleshooting). Specifies an alphanumeric string of up to 64 ASCII characters assigned ...
HP Jetdirect Print Server Administrator's Guide
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... correct procedures for troubleshooting the following: ■ Printer problems ■ HP Jetdirect print server problems ■ Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following procedures: The HP Jetdirect print server can be reset to the printer. Resetting the printer will clear all data from the printer memory and sets all printer settings, including...
... correct procedures for troubleshooting the following: ■ Printer problems ■ HP Jetdirect print server problems ■ Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following procedures: The HP Jetdirect print server can be reset to the printer. Resetting the printer will clear all data from the printer memory and sets all printer settings, including...
HP Jetdirect Print Server Administrator's Guide
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NOTE The Restore Factory Settings menu item in step 4 above. 66 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW The control panel will display Select Language. 4 Press the down arrow M button until Cold Reset appears. 5 Press the Select button...button until the three control panel lights (Ready, Data,Attention) blink and then remain on sequence. The embedded networking components will be disabled, and the printer will not reset the HP Jetdirect print server. NOTE To enable the embedded network interface, use the same procedures, except choose Enable Embedded LAN in the...
NOTE The Restore Factory Settings menu item in step 4 above. 66 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW The control panel will display Select Language. 4 Press the down arrow M button until Cold Reset appears. 5 Press the Select button...button until the three control panel lights (Ready, Data,Attention) blink and then remain on sequence. The embedded networking components will be disabled, and the printer will not reset the HP Jetdirect print server. NOTE To enable the embedded network interface, use the same procedures, except choose Enable Embedded LAN in the...
HP Jetdirect Print Server Administrator's Guide
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NO See Procedure 3 YES Does an "I/O Card Ready" message appear on See Chapter 7 the config NO page? YES Is the printer communicating with the network? See Procedure 1 NO YES Can you print a Configuration Page? YES See Procedure 4 NO If the problem persists, see your network documentation. General Troubleshooting Troubleshooting Chart - YES See Procedure 2 NO Does the printer control panel display a "READY" message? Figure 6-1 Assessing the Problem ENWW General Troubleshooting 67 Assessing the Problem Is the Printer On and Online?
NO See Procedure 3 YES Does an "I/O Card Ready" message appear on See Chapter 7 the config NO page? YES Is the printer communicating with the network? See Procedure 1 NO YES Can you print a Configuration Page? YES See Procedure 4 NO If the problem persists, see your network documentation. General Troubleshooting Troubleshooting Chart - YES See Procedure 2 NO Does the printer control panel display a "READY" message? Figure 6-1 Assessing the Problem ENWW General Troubleshooting 67 Assessing the Problem Is the Printer On and Online?
HP Jetdirect Print Server Administrator's Guide
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... the following items to place the printer online. 3 Is the printer's control panel display blank? ● Make sure the printer is turned on the HP Jetdirect configuration page. You cannot print an HP Jetdirect configuration page while a print job is an important troubleshooting tool. See Disabling the Embedded LAN. 68 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW
... the following items to place the printer online. 3 Is the printer's control panel display blank? ● Make sure the printer is turned on the HP Jetdirect configuration page. You cannot print an HP Jetdirect configuration page while a print job is an important troubleshooting tool. See Disabling the Embedded LAN. 68 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW
HP Jetdirect Print Server Administrator's Guide
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... the LAN. 3 Does a 40 Error appear on the printer's control panel display? To interpret HP Jetdirect configuration page messages, see the printer's documentation and configuration pages for a complete list of control panel messages and corrective actions. If it clears. ENWW General Troubleshooting 69 See your printer manuals to appear. A break in the data communications. If...
... the LAN. 3 Does a 40 Error appear on the printer's control panel display? To interpret HP Jetdirect configuration page messages, see the printer's documentation and configuration pages for a complete list of control panel messages and corrective actions. If it clears. ENWW General Troubleshooting 69 See your printer manuals to appear. A break in the data communications. If...
HP Jetdirect Print Server Administrator's Guide
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... users are able to print, are on a TCP/IP network, can you use Telnet to print directly to the printer? 70 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW Check the workstation network drivers, printer drivers, and related settings. 7 If other users able to print? Make sure they using the same network operating system...
... users are able to print, are on a TCP/IP network, can you use Telnet to print directly to the printer? 70 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW Check the workstation network drivers, printer drivers, and related settings. 7 If other users able to print? Make sure they using the same network operating system...
HP Jetdirect Print Server Administrator's Guide
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...be required). 10 Does the printer appear in HP Web Jetadmin or other management application? ● Verify network and HP Jetdirect settings on the configuration page. ● Confirm the network settings for the printer using the printer control panel. ● See the troubleshooting section in data and press... Enter. In the Telnet session, type in the online help included with the HP Web Jetadmin software. Use the following Telnet command: ...
...be required). 10 Does the printer appear in HP Web Jetadmin or other management application? ● Verify network and HP Jetdirect settings on the configuration page. ● Confirm the network settings for the printer using the printer control panel. ● See the troubleshooting section in data and press... Enter. In the Telnet session, type in the online help included with the HP Web Jetadmin software. Use the following Telnet command: ...
HP Jetdirect Print Server Administrator's Guide
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...troubleshooting HP Jetdirect print servers. ENWW Status Field Error Messages 73 One or more error codes and related error messages may be viewed over the network from a management utility (such as status and configuration parameters of the Jetdirect configuration page depends on: ■ the printer model ■ the HP...on the attached printer. The configuration page information provided will automatically print after a printer configuration page is an important tool for the print server and the supported protocols. 7 HP Jetdirect Configuration Page The HP Jetdirect configuration ...
...troubleshooting HP Jetdirect print servers. ENWW Status Field Error Messages 73 One or more error codes and related error messages may be viewed over the network from a management utility (such as status and configuration parameters of the Jetdirect configuration page depends on: ■ the printer model ■ the HP...on the attached printer. The configuration page information provided will automatically print after a printer configuration page is an important tool for the print server and the supported protocols. 7 HP Jetdirect Configuration Page The HP Jetdirect configuration ...
HP Jetdirect Print Server Administrator's Guide
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...capabilities running on a per minute. Methods to control the syslog file size. For selected printers, a menu accessed through 8, with the syslog server's IP address. Table A-4 HP Jetdirect Syslog Parameters Item Syslog Server IP address Syslog Maximum Messages Syslog Priority Syslog Facility Description ...messages that are sent to isolate individual or groups of selected messages during troubleshooting). When a syslog server is configured, both the HP Jetdirect print server and attached device can configure the HP Jetdirect print server with 0 the most specific and 8 the most ...
...capabilities running on a per minute. Methods to control the syslog file size. For selected printers, a menu accessed through 8, with the syslog server's IP address. Table A-4 HP Jetdirect Syslog Parameters Item Syslog Server IP address Syslog Maximum Messages Syslog Priority Syslog Facility Description ...messages that are sent to isolate individual or groups of selected messages during troubleshooting). When a syslog server is configured, both the HP Jetdirect print server and attached device can configure the HP Jetdirect print server with 0 the most specific and 8 the most ...
HP Jetdirect Print Server Administrator's Guide
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... how to configure Windows XP networks to use the HP Jetdirect LPD (Line Printer Daemon) services. If the file does not print, or prints incorrectly, see Troubleshooting the HP Jetdirect Print Server. If shared, enter a share name that are raw are formatted files in the Printers folder. Click Next. 11 If desired, enter a location and...
... how to configure Windows XP networks to use the HP Jetdirect LPD (Line Printer Daemon) services. If the file does not print, or prints incorrectly, see Troubleshooting the HP Jetdirect Print Server. If shared, enter a share name that are raw are formatted files in the Printers folder. Click Next. 11 If desired, enter a location and...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...serial number, the date of purchase, and a description of Web-based troubleshooting tools for your country/region, see the flyer that shipped in several languages. HP Instant Support Professional Edition (ISPE) is in English, but you can ... HP Color LaserJet 3000 Series printer: www.hp.com/go/clj3000_software ● HP Color LaserJet 3600 Series printer: www.hp.com/go/clj3600_software ● HP Color LaserJet 3800 Series printer: www.hp.com/go to the HP Parts Store at www.hp.com/buy/parts (U.S. HP Customer Care Online Services For 24-hour access to updated HP printer-specific...
...serial number, the date of purchase, and a description of Web-based troubleshooting tools for your country/region, see the flyer that shipped in several languages. HP Instant Support Professional Edition (ISPE) is in English, but you can ... HP Color LaserJet 3000 Series printer: www.hp.com/go/clj3000_software ● HP Color LaserJet 3600 Series printer: www.hp.com/go/clj3600_software ● HP Color LaserJet 3800 Series printer: www.hp.com/go to the HP Parts Store at www.hp.com/buy/parts (U.S. HP Customer Care Online Services For 24-hour access to updated HP printer-specific...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... Using the HP Easy Printer Care Software. HP support and information for Macintosh computers Go to www.hp.com/go /macosx for Macintosh OS X support information and HP subscription service for the Macintosh user. The HP Easy Printer Care Software To check the printer status and settings and view troubleshooting information and online documentation, use the HP Easy Printer Care Software...
... Using the HP Easy Printer Care Software. HP support and information for Macintosh computers Go to www.hp.com/go /macosx for Macintosh OS X support information and HP subscription service for the Macintosh user. The HP Easy Printer Care Software To check the printer status and settings and view troubleshooting information and online documentation, use the HP Easy Printer Care Software...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...HP fraud hotline and Web site 110 Replacing supplies and parts ...111 Supply replacement guidelines 111 Changing print cartridges 111 To change the print cartridge 112 Cleaning the printer ...115 To clean the printer using the printer control panel 115 8 Problem solving Basic troubleshooting checklist ...118 Factors that affect printer...139 Paper-handling problems ...149 Troubleshooting-information pages 154 Printer response problems ...155 Printer control-panel problems ...158 Color-printing problems ...159 Incorrect printer output ...161 Printer output problems 161 Guidelines for ...
...HP fraud hotline and Web site 110 Replacing supplies and parts ...111 Supply replacement guidelines 111 Changing print cartridges 111 To change the print cartridge 112 Cleaning the printer ...115 To clean the printer using the printer control panel 115 8 Problem solving Basic troubleshooting checklist ...118 Factors that affect printer...139 Paper-handling problems ...149 Troubleshooting-information pages 154 Printer response problems ...155 Printer control-panel problems ...158 Color-printing problems ...159 Incorrect printer output ...161 Printer output problems 161 Guidelines for ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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.... Quick access to configure and troubleshoot the HP Jetdirect print server. The following table lists available printer guides and the type of information that are supplied with this printer. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000. ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600. ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800. HP Jetdirect Embedded Print Provides instructions...
.... Quick access to configure and troubleshoot the HP Jetdirect print server. The following table lists available printer guides and the type of information that are supplied with this printer. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000. ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600. ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800. HP Jetdirect Embedded Print Provides instructions...