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Diagnostic resources...146 Reports menu...146 Network/Web diagnostics tools 146 Repetitive image defect ruler...147 Firmware and software updates...148 7 Parts and diagrams Overview ...150 Assembly locations ...1. 54 Covers ...160 Internal assemblies ...162 Input devices ...186 Diagrams ...208 ... statements Hewlett-Packard limited warranty statement 258 Print Cartridge Limited Warranty Statement 259 Appendix C Regulatory statements Declaration of Conformity ...262 Laser safety statement ...263 Canadian DOC statement ...264 VCCI statement (Japan) ...265 Korean EMI statement ...266 Finnish...
Diagnostic resources...146 Reports menu...146 Network/Web diagnostics tools 146 Repetitive image defect ruler...147 Firmware and software updates...148 7 Parts and diagrams Overview ...150 Assembly locations ...1. 54 Covers ...160 Internal assemblies ...162 Input devices ...186 Diagrams ...208 ... statements Hewlett-Packard limited warranty statement 258 Print Cartridge Limited Warranty Statement 259 Appendix C Regulatory statements Declaration of Conformity ...262 Laser safety statement ...263 Canadian DOC statement ...264 VCCI statement (Japan) ...265 Korean EMI statement ...266 Finnish...
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6 Troubleshooting This troubleshooting information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list. ● Troubleshooting process ● Clearing jams ● Print problems ● Functional tests (SERVICE ONLY) ● Service mode functions (SERVICE ONLY) ● Troubleshooting tools ● HP Toolbox ● Diagnostic resources ● Repetitive image defect ruler ● Firmware and software updates ENWW 97
6 Troubleshooting This troubleshooting information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list. ● Troubleshooting process ● Clearing jams ● Print problems ● Functional tests (SERVICE ONLY) ● Service mode functions (SERVICE ONLY) ● Troubleshooting tools ● HP Toolbox ● Diagnostic resources ● Repetitive image defect ruler ● Firmware and software updates ENWW 97
Service Manual
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...Update if needed. Reinstall the print cartridge. Control panel message 57 Fan Error Turn off the power by using the power switch, wait at least 30 seconds, and then turn the device on. The fan is being used, remove it. Replace the engine. Check the engine (DCC) firmware... version. One of print cartridges. 10.1002 = Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having one or more non-HP supplies to having all HP supplies installed. Install cyan cartridge ...
...Update if needed. Reinstall the print cartridge. Control panel message 57 Fan Error Turn off the power by using the power switch, wait at least 30 seconds, and then turn the device on. The fan is being used, remove it. Replace the engine. Check the engine (DCC) firmware... version. One of print cartridges. 10.1002 = Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having one or more non-HP supplies to having all HP supplies installed. Install cyan cartridge ...
Service Manual
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...= Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having one or more non-HP supplies to initialize. Turn off then on Description Recommended action...100x Supply error 10.0003 = Yellow print cartridge A print cartridge is not replaceable. Update if needed. Supplies messages Control panel message Description Recommended action 10.000x Supply error ...printing can continue. alternates with its internal fan. Replace the DCC if a firmware upgrade does not resolve the issue. Plug the device directly into the wall ...
...= Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having one or more non-HP supplies to initialize. Turn off then on Description Recommended action...100x Supply error 10.0003 = Yellow print cartridge A print cartridge is not replaceable. Update if needed. Supplies messages Control panel message Description Recommended action 10.000x Supply error ...printing can continue. alternates with its internal fan. Replace the DCC if a firmware upgrade does not resolve the issue. Plug the device directly into the wall ...
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Firmware and software updates Use the following procedure to periodically check for firmware and software updates. 1 Go to http://www.hp.com/support/clj2600n. 2 Select Download drivers and software and then select the appropriate operating system for you computer. 3 Follow the instructions provided on the download pages. 148 Chapter 6 Troubleshooting ENWW
Firmware and software updates Use the following procedure to periodically check for firmware and software updates. 1 Go to http://www.hp.com/support/clj2600n. 2 Select Download drivers and software and then select the appropriate operating system for you computer. 3 Follow the instructions provided on the download pages. 148 Chapter 6 Troubleshooting ENWW
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... 18 environmental paper specifications 14 printer specifications 255 error messages 107, 132 ETB removal and replacement 66 event log 128, 131 F faded print 138 Finnish laser statement 267 firmware updates 148 formatter removal and replacement 82... fraud hotline 33 fuser cleaning page 132 removal and replacement 74 G general circuit diagram 208 general timing chart 58 gray background, troubleshooting 139 grayscale troubleshooting 142 H heavy paper specifications 17, 18 HP fraud hotline 33 HP Toolbox calibrating printer...
... 18 environmental paper specifications 14 printer specifications 255 error messages 107, 132 ETB removal and replacement 66 event log 128, 131 F faded print 138 Finnish laser statement 267 firmware updates 148 formatter removal and replacement 82... fraud hotline 33 fuser cleaning page 132 removal and replacement 74 G general circuit diagram 208 general timing chart 58 gray background, troubleshooting 139 grayscale troubleshooting 142 H heavy paper specifications 17, 18 HP fraud hotline 33 HP Toolbox calibrating printer...
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... bin features 4 transparencies specifications 17, 18 tray 1 loading 25 trays features 4 media supported 17 troubleshooting blank pages 123 calibrating printer 36 checklist 98 color 142 configuration page 128 curled media 141 demo page 128 event log 128 faded print 138 jams 99 lines, printed pages 139...141 status page 128 text 140 toner scatter 141 toner smear 139 toner specks 138 USB cables 124 using HP Toolbox 144 wrinkles 141 U uninstalling software 12 updates software and firmware 148 USB port troubleshooting 124 type included 4 user replaceable parts 62 V VCCI statement 265 vertical lines, ...
... bin features 4 transparencies specifications 17, 18 tray 1 loading 25 trays features 4 media supported 17 troubleshooting blank pages 123 calibrating printer 36 checklist 98 color 142 configuration page 128 curled media 141 demo page 128 event log 128 faded print 138 jams 99 lines, printed pages 139...141 status page 128 text 140 toner scatter 141 toner smear 139 toner specks 138 USB cables 124 using HP Toolbox 144 wrinkles 141 U uninstalling software 12 updates software and firmware 148 USB port troubleshooting 124 type included 4 user replaceable parts 62 V VCCI statement 265 vertical lines, ...