HP LaserJet Printer Family - Print Media Specification Guide
Page 5
Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines for using media Using print... 29 Common paper grades and basis weights 29 Weight equivalence table 30 Standard media sizes used in laser printers 31 Paper 31 Envelopes 32 Cardstock 32 Comparisons of print media to avoid 22 Paper problems 23 ... both sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii
Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines for using media Using print... 29 Common paper grades and basis weights 29 Weight equivalence table 30 Standard media sizes used in laser printers 31 Paper 31 Envelopes 32 Cardstock 32 Comparisons of print media to avoid 22 Paper problems 23 ... both sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii
HP LaserJet Printer Family - Print Media Specification Guide
Page 7
... with your HP LaserJet printer. It also contains information to help troubleshoot HP LaserJet printer problems that might encounter some terms that came with laser printers. Check the individual product manuals for information about print-media specifications. When HP LaserJet printers are discussed in this manual do not apply to laser printer users. This document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500, or HP LaserJet 2000 printers. For...
... with your HP LaserJet printer. It also contains information to help troubleshoot HP LaserJet printer problems that might encounter some terms that came with laser printers. Check the individual product manuals for information about print-media specifications. When HP LaserJet printers are discussed in this manual do not apply to laser printer users. This document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500, or HP LaserJet 2000 printers. For...
HP LaserJet Printer Family - Print Media Specification Guide
Page 28
... C (401 ° F) for 0.1 second (0.2 second for HP color LaserJet printers). Types of print media to see further troubleshooting information. 4 Read the remainder of 205° C (401° F) for 0.1 second (0.4 second for HP color LaserJet printers). Do both, if necessary. 3 If you have a print-...vaporize, offset, discolor, or release undesirable emissions when exposed to work with your HP LaserJet printer unless the paper or other print media you are not sharply creased. 22 Basic troubleshooting ENWW q Envelopes that are not square, straight, or constructed correctly. (See "...
... C (401 ° F) for 0.1 second (0.2 second for HP color LaserJet printers). Types of print media to see further troubleshooting information. 4 Read the remainder of 205° C (401° F) for 0.1 second (0.4 second for HP color LaserJet printers). Do both, if necessary. 3 If you have a print-...vaporize, offset, discolor, or release undesirable emissions when exposed to work with your HP LaserJet printer unless the paper or other print media you are not sharply creased. 22 Basic troubleshooting ENWW q Envelopes that are not square, straight, or constructed correctly. (See "...
HP LaserJet Printer Family - Print Media Specification Guide
Page 29
.... For more information. Do not reuse jammed paper. Paper is too stiff or heavy. q Use a lighter-weight paper. For most HP LaserJet printers you can use a cleaning page to the paper fibers, they can indicate paper problems. These conditions include a high occurrence of jams, ...the paper guides have been in the printer. Paper might not be able to specification. Chapter 3 Troubleshooting 23 q Use the correct output bin, as shown in your printer for more information, see the documentation that are appropriate for your printer. Paper is specified in the user...
.... For more information. Do not reuse jammed paper. Paper is too stiff or heavy. q Use a lighter-weight paper. For most HP LaserJet printers you can use a cleaning page to the paper fibers, they can indicate paper problems. These conditions include a high occurrence of jams, ...the paper guides have been in the printer. Paper might not be able to specification. Chapter 3 Troubleshooting 23 q Use the correct output bin, as shown in your printer for more information, see the documentation that are appropriate for your printer. Paper is specified in the user...
HP LaserJet Printer Family - Print Media Specification Guide
Page 31
...curl. Chapter 3 Troubleshooting 25 q Turn the paper stack over or turn it around in portrait mode (vertically), if possible. face-up output bin. (This option is too moist, resulting in waviness or q Print to a lower setting. Reducing post-image curl When an HP LaserJet printer prints a sheet ...of paper, the sheet can develop a curvature that is being used. Fuser mode is set the fuser mode to the another output bin, for use" on page 19.) q On HP color LaserJet printers, reduce toner coverage by using ...
...curl. Chapter 3 Troubleshooting 25 q Turn the paper stack over or turn it around in portrait mode (vertically), if possible. face-up output bin. (This option is too moist, resulting in waviness or q Print to a lower setting. Reducing post-image curl When an HP LaserJet printer prints a sheet ...of paper, the sheet can develop a curvature that is being used. Fuser mode is set the fuser mode to the another output bin, for use" on page 19.) q On HP color LaserJet printers, reduce toner coverage by using ...
HP LaserJet Printer Family - Print Media Specification Guide
Page 51
... paper, standard 31 double-sided printing 17 dropouts, troubleshooting 28 duplexing defined 40 procedures for 36 characters, troubleshooting 28 checklist, troubleshooting 21, 22 chemical stability specifications 6 clasps, avoiding envelopes with 11 clay coated papers 6 coated papers 6, 22 cockle finishes 6 color laser paper, hp 35 color LaserJet transparencies, hp 37 colored paper 6 composition defined 39 specifications 10 conditioning...
... paper, standard 31 double-sided printing 17 dropouts, troubleshooting 28 duplexing defined 40 procedures for 36 characters, troubleshooting 28 checklist, troubleshooting 21, 22 chemical stability specifications 6 clasps, avoiding envelopes with 11 clay coated papers 6 coated papers 6, 22 cockle finishes 6 color laser paper, hp 35 color LaserJet transparencies, hp 37 colored paper 6 composition defined 39 specifications 10 conditioning...
HP LaserJet Printer Family - Print Media Specification Guide
Page 52
... groundwood, defined 41 Gurley units 33 H heat, fuser operations of 2 temperature specifications 10 heavy paper HP 36 standard sizes 32 troubleshooting 23 using 7 high gloss laser paper, hp 36 hollow images, troubleshooting 28 HP color LaserJet printers bond paper, using 4 colored paper, using 8 furnish defined 41 specifications 10 fuser buildup on 6 operations of 2 temperature specifications 10 fusing compatibility...
... groundwood, defined 41 Gurley units 33 H heat, fuser operations of 2 temperature specifications 10 heavy paper HP 36 standard sizes 32 troubleshooting 23 using 7 high gloss laser paper, hp 36 hollow images, troubleshooting 28 HP color LaserJet printers bond paper, using 4 colored paper, using 8 furnish defined 41 specifications 10 fuser buildup on 6 operations of 2 temperature specifications 10 fusing compatibility...
HP LaserJet Printer Family - Print Media Specification Guide
Page 53
... specifications 15 storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading...
... specifications 15 storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading...
HP LaserJet 2400 Series - Software Technical Reference (External)
Page 7
... OS 9.x only 62 Remote firmware update by using the HP LaserJet Utility (Mac OS 9.x only) ...62 Remote firmware update by using the LPR command 63 Remote firmware update through HP Web Jetadmin 63 Printer messages during the firmware update 64 Troubleshooting a firmware update 65 Printing print-ready documents from a ... file printing in UNIX systems 69 Print-ready file printing by using Fetch (Mac OS 9.x only 69 File printing by using the HP LaserJet Utility (Mac OS 9.x only 70 Print-ready file printing by using the LPR command 70 Driver-feature comparison in various operating systems...
... OS 9.x only 62 Remote firmware update by using the HP LaserJet Utility (Mac OS 9.x only) ...62 Remote firmware update by using the LPR command 63 Remote firmware update through HP Web Jetadmin 63 Printer messages during the firmware update 64 Troubleshooting a firmware update 65 Printing print-ready documents from a ... file printing in UNIX systems 69 Print-ready file printing by using Fetch (Mac OS 9.x only 69 File printing by using the HP LaserJet Utility (Mac OS 9.x only 70 Print-ready file printing by using the LPR command 70 Driver-feature comparison in various operating systems...
HP LaserJet 2400 Series - Software Technical Reference (External)
Page 17
...this STR includes system modification information and descriptions of the software CD Introduction 1 This chapter contains information about and troubleshooting tips for the printing-system software for installing and uninstalling software components ■ descriptions of various topics associated with... to this technical reference: ■ descriptions of drivers and platforms with system modifications ■ procedures for the HP LaserJet 2410, 2420, and 2430 printers. NOTE This STR describes drivers that might be released for Customer Care Center (CCC) agents, support engineers,...
...this STR includes system modification information and descriptions of the software CD Introduction 1 This chapter contains information about and troubleshooting tips for the printing-system software for installing and uninstalling software components ■ descriptions of various topics associated with... to this technical reference: ■ descriptions of drivers and platforms with system modifications ■ procedures for the HP LaserJet 2410, 2420, and 2430 printers. NOTE This STR describes drivers that might be released for Customer Care Center (CCC) agents, support engineers,...
HP LaserJet 2400 Series - Software Technical Reference (External)
Page 18
...of memory for the HP LaserJet 2410 and 2420 printers, expandable to 288 MB ■ 48 MB of memory for the HP LaserJet 2420d and 2430t printers, expandable to 304 ■ 64 MB of memory for the HP LaserJet 2420n, 2420dn, 2430tn and 2430dtn printers, expandable to 320 MB...access to support and order supplies (for network-connected products) ■ HP toolbox software to provide printer status and alerts, order supplies, show documentation and troubleshooting information, and print internal printer information pages Supported printer personalities ■ PCL 6 ■ PCL 5 ■ PDF ■...
...of memory for the HP LaserJet 2410 and 2420 printers, expandable to 288 MB ■ 48 MB of memory for the HP LaserJet 2420d and 2430t printers, expandable to 304 ■ 64 MB of memory for the HP LaserJet 2420n, 2420dn, 2430tn and 2430dtn printers, expandable to 320 MB...access to support and order supplies (for network-connected products) ■ HP toolbox software to provide printer status and alerts, order supplies, show documentation and troubleshooting information, and print internal printer information pages Supported printer personalities ■ PCL 6 ■ PCL 5 ■ PDF ■...
HP LaserJet 2400 Series - Software Technical Reference (External)
Page 58
... tabs: ■ the Status tab ■ the Troubleshooting tab ■ the Alerts tab ■ the Documentation tab These tabs are on the Start menu, point to Programs, point to view them. Software description When the HP LaserJet 2410, 2420, and 2430 printer is currently in use the HP Toolbox, you must have Internet access in...
... tabs: ■ the Status tab ■ the Troubleshooting tab ■ the Alerts tab ■ the Documentation tab These tabs are on the Start menu, point to Programs, point to view them. Software description When the HP LaserJet 2410, 2420, and 2430 printer is currently in use the HP Toolbox, you must have Internet access in...
HP LaserJet 2400 Series - Software Technical Reference (External)
Page 59
... includes links to appear. Next to the HP Web site (www.hp.com). NOTE Because HP EWS is not supported for HP LaserJet 2410 and 2420 (base model) printers, the Toolbox Status tabs is appropriate for more information about each tab or area: ■ Top banner ■ Status tab ■ Troubleshooting tab ■ Alerts tab ■ Documentation...
... includes links to appear. Next to the HP Web site (www.hp.com). NOTE Because HP EWS is not supported for HP LaserJet 2410 and 2420 (base model) printers, the Toolbox Status tabs is appropriate for more information about each tab or area: ■ Top banner ■ Status tab ■ Troubleshooting tab ■ Alerts tab ■ Documentation...
HP LaserJet 2400 Series - Software Technical Reference (External)
Page 81
... .RFU file must be sent over a parallel port connection. Table 2-7 Troubleshooting a firmware update Cause The job was cancelled from www.hp.com/go/lj2410_firmware for the HP LaserJet 2410 printer, www.hp.com/go/lj2420_firmware for the HP LaserJet 2420 printer, or www.hp.com/go / lj2430_firmware for the HP LaserJet 2430 printer. No update has occurred. The upgrade was removed). Download the...
... .RFU file must be sent over a parallel port connection. Table 2-7 Troubleshooting a firmware update Cause The job was cancelled from www.hp.com/go/lj2410_firmware for the HP LaserJet 2410 printer, www.hp.com/go/lj2420_firmware for the HP LaserJet 2420 printer, or www.hp.com/go / lj2430_firmware for the HP LaserJet 2430 printer. No update has occurred. The upgrade was removed). Download the...
HP LaserJet 2400 Series - Software Technical Reference (External)
Page 324
... banner 43 Troubleshooting tab 45 uninstalling manually on Macintosh 303 viewing 42 HP Traditional Postscript 3 Emulation Driver. See constraint messages Information tab, HP Embedded Web Server 32 input trays. See PCL traditional drivers HP PCL unidrivers. HP Device Installer Customization Wizard 13 HP Driver Preconfiguration...tab 39 Security page 36, 38 Settings tab 35 time settings 36 user guide 31 HP Instant Support 33 HP Jetdirect Administrator's Guide 13 HP Jetdirect page, printing 32 HP LaserJet Screen Font Installer 290 HP LaserJet Utility firmware updates 62 printing print-ready files 70...
... banner 43 Troubleshooting tab 45 uninstalling manually on Macintosh 303 viewing 42 HP Traditional Postscript 3 Emulation Driver. See constraint messages Information tab, HP Embedded Web Server 32 input trays. See PCL traditional drivers HP PCL unidrivers. HP Device Installer Customization Wizard 13 HP Driver Preconfiguration...tab 39 Security page 36, 38 Settings tab 35 time settings 36 user guide 31 HP Instant Support 33 HP Jetdirect Administrator's Guide 13 HP Jetdirect page, printing 32 HP LaserJet Screen Font Installer 290 HP LaserJet Utility firmware updates 62 printing print-ready files 70...
HP LaserJet 2400 Series - User Guide
Page 10
...Troubleshooting common PostScript problems 146 General problems ...146 Specific errors ...146 Appendix A Supplies and accessories Ordering parts, accessories, and supplies 150 Ordering directly from HP 150 Ordering through service or support providers 150 Ordering directly through the embedded Web server (for printers that are connected to a network 150 Ordering directly through the HP... submenu ...176 Diagnostics menu ...178 Service menu ...179 Appendix C Specifications HP LaserJet 2400 series physical specifications 181 Electrical specifications ...182 Acoustic emissions ...183 Operating...
...Troubleshooting common PostScript problems 146 General problems ...146 Specific errors ...146 Appendix A Supplies and accessories Ordering parts, accessories, and supplies 150 Ordering directly from HP 150 Ordering through service or support providers 150 Ordering directly through the embedded Web server (for printers that are connected to a network 150 Ordering directly through the HP... submenu ...176 Diagnostics menu ...178 Service menu ...179 Appendix C Specifications HP LaserJet 2400 series physical specifications 181 Electrical specifications ...182 Acoustic emissions ...183 Operating...
HP LaserJet 2400 Series - User Guide
Page 116
...on the Page Setup menu within the program. For the 500-sheet paper tray, make the printer select from the wrong tray. Open the rear output bin to allow the paper to make ...general printing problems In addition to the issues and solutions that are listed in this section, see Troubleshooting common Macintosh problems if you are using the PS driver. Through the control panel, change the ...the media. Cause Solution The tray selection in the tray. For Macintosh computers, use the HP LaserJet Utility to match the size of high humidity and high temperature is loaded in the print-cartridge ...
...on the Page Setup menu within the program. For the 500-sheet paper tray, make the printer select from the wrong tray. Open the rear output bin to allow the paper to make ...general printing problems In addition to the issues and solutions that are listed in this section, see Troubleshooting common Macintosh problems if you are using the PS driver. Through the control panel, change the ...the media. Cause Solution The tray selection in the tray. For Macintosh computers, use the HP LaserJet Utility to match the size of high humidity and high temperature is loaded in the print-cartridge ...
HP LaserJet 2400 Series - User Guide
Page 151
...it into a power strip and is loaded in Windows 9x. Right-click the HP LaserJet 2400 series printer driver and select Properties. Click Spool Setting and then click Print Directly to a PCL 5e or PS printer driver. Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause... default, but can be redefined. See the Microsoft Windows documentation that the cables are connected correctly, the printer is on, and the Ready light is selected, switch to Printer. Click Details and then click Port Settings. ENWW Troubleshooting common Windows problems 139
...it into a power strip and is loaded in Windows 9x. Right-click the HP LaserJet 2400 series printer driver and select Properties. Click Spool Setting and then click Print Directly to a PCL 5e or PS printer driver. Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause... default, but can be redefined. See the Microsoft Windows documentation that the cables are connected correctly, the printer is on, and the Ready light is selected, switch to Printer. Click Details and then click Port Settings. ENWW Troubleshooting common Windows problems 139
HP LaserJet 2400 Series - User Guide
Page 152
... the cables are connected correctly, the printer is on . Check the printer name or IP address by printing a configuration page. The PostScript Printer Description (PPD) file is on , and the ready light is corrupt. Troubleshooting common Macintosh problems NOTE In addition to... System Folder/Extensions/ Printer Descriptions. See the getting started guide for the printer does not appear as a selection in the Desktop Printer Utility. See Configuration page. The PostScript Printer Description (PPD) file for instructions. Make sure that the HP LaserJet 2400 series PPD is...
... the cables are connected correctly, the printer is on . Check the printer name or IP address by printing a configuration page. The PostScript Printer Description (PPD) file is on , and the ready light is corrupt. Troubleshooting common Macintosh problems NOTE In addition to... System Folder/Extensions/ Printer Descriptions. See the getting started guide for the printer does not appear as a selection in the Desktop Printer Utility. See Configuration page. The PostScript Printer Description (PPD) file for instructions. Make sure that the HP LaserJet 2400 series PPD is...
HP LaserJet 2400 Series - User Guide
Page 154
...Problems with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System Profiler after the driver is caused by either a software or hardware component. Reinstall the software. Solution Make sure that the HP LaserJet 2400 series PPD is not listed... (continued) When connected with Mac OS X The printer driver is in the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where "" represents the two-letter language code for the language that you are using . Software troubleshooting ● Check that your Macintosh supports USB. ...
...Problems with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System Profiler after the driver is caused by either a software or hardware component. Reinstall the software. Solution Make sure that the HP LaserJet 2400 series PPD is not listed... (continued) When connected with Mac OS X The printer driver is in the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where "" represents the two-letter language code for the language that you are using . Software troubleshooting ● Check that your Macintosh supports USB. ...