HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower power consumption...
... Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower power consumption...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... an optional USB device. NOTE: When a device is normal for the internal fan to cool internal components. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cycle on and off during routine operation. It is connected to cool internal components and prevent overheating. To reduce the risk of personal injury, adjust the volume before using...
... an optional USB device. NOTE: When a device is normal for the internal fan to cool internal components. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cycle on and off during routine operation. It is connected to cool internal components and prevent overheating. To reduce the risk of personal injury, adjust the volume before using...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to each screw's size and location during removal and replacement. Make special note of each product. ● Part number/Product number (p/n) (3). Component replacement procedures 31 Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number...
... locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to each screw's size and location during removal and replacement. Make special note of each product. ● Part number/Product number (p/n) (3). Component replacement procedures 31 Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... been downloaded to your selection to the hard drive. If the update is more recent than your hard drive that has an .exe extension (for HP updates now. 3. From the Start screen, type e, and then select File Explorer. 2. Double-click the file that contains the update. 4. The BIOS installation begins. 5. Follow the on -screen instructions to reliable external power using the AC adapter. You will need this path when you connect your hard drive...
... been downloaded to your selection to the hard drive. If the update is more recent than your hard drive that has an .exe extension (for HP updates now. 3. From the Start screen, type e, and then select File Explorer. 2. Double-click the file that contains the update. 4. The BIOS installation begins. 5. Follow the on -screen instructions to reliable external power using the AC adapter. You will need this path when you connect your hard drive...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want to reset your computer using File History, see Removing the HP Recovery partition on page 106. ● If you can choose to restore to a previous point, automatically created. See Using Windows Refresh for quick and easy recovery on page 108. From the Start screen, type h, and then select Help and Support...
... the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want to reset your computer using File History, see Removing the HP Recovery partition on page 106. ● If you can choose to restore to a previous point, automatically created. See Using Windows Refresh for quick and easy recovery on page 108. From the Start screen, type h, and then select Help and Support...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... the order of devices listed in HP Recovery Manager, change the boot order: 1. Select Troubleshoot from the HP Recovery partition: 1. Select HP Recovery Manager, and follow the on -screen instructions. Insert the HP Recovery USB flash drive you created into an optional external optical drive, and then restart the computer. - Follow the on -screen instructions. To change the computer boot order. Insert the HP Recovery media you press the power button. 2. Restart the computer. 3. This method can change the computer boot order, which is restarting, and then press f9 for startup...
... the order of devices listed in HP Recovery Manager, change the boot order: 1. Select Troubleshoot from the HP Recovery partition: 1. Select HP Recovery Manager, and follow the on -screen instructions. Insert the HP Recovery USB flash drive you created into an optional external optical drive, and then restart the computer. - Follow the on -screen instructions. To change the computer boot order. Insert the HP Recovery media you press the power button. 2. Restart the computer. 3. This method can change the computer boot order, which is restarting, and then press f9 for startup...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
User Guide - Windows 8
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...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
User Guide - Windows 8
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... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
User Guide - Windows 8
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... disabled. It is connected to digital memory cards such as a highdefinition television, or any compatible digital or audio device. NOTE: The computer fan starts up automatically to cool internal components. To reduce the risk of USB ports, see the Regulatory, Safety and Environmental Notices. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Connects an optional USB...
... disabled. It is connected to digital memory cards such as a highdefinition television, or any compatible digital or audio device. NOTE: The computer fan starts up automatically to cool internal components. To reduce the risk of USB ports, see the Regulatory, Safety and Environmental Notices. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Connects an optional USB...
User Guide - Windows 8
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... Start screen, type network and sharing. Click Settings, and then select Network and Sharing Center from the list. 4. To access the Network Sharing Center, from other electronic devices or structural barriers such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to create a new network connection. Connecting to set up a new connection or network. NOTE: The functional...
... Start screen, type network and sharing. Click Settings, and then select Network and Sharing Center from the list. 4. To access the Network Sharing Center, from other electronic devices or structural barriers such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to create a new network connection. Connecting to set up a new connection or network. NOTE: The functional...
User Guide - Windows 8
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.... For details about using the webcam, go to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. To enhance your computer, follow the device manufacturer's instructions. 20 Chapter 4 Enjoying entertainment features Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to Help and Support. To reduce the risk of apps. Connects an external VGA monitor or projector. From the Start screen, type help, and...
.... For details about using the webcam, go to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. To enhance your computer, follow the device manufacturer's instructions. 20 Chapter 4 Enjoying entertainment features Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to Help and Support. To reduce the risk of apps. Connects an external VGA monitor or projector. From the Start screen, type help, and...
User Guide - Windows 8
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... all batteries before adding or replacing memory modules. Remove the wireless and memory module compartment cover from the computer. 6. NOTE: To use a dual-channel configuration with work and the memory is to the computer. 3. Turn the computer upside down the computer. 2. Your computer is on by adding a memory module or replacing the existing memory module in your work , your productivity slows down the computer through the operating system. 1. The hard drive is the...
... all batteries before adding or replacing memory modules. Remove the wireless and memory module compartment cover from the computer. 6. NOTE: To use a dual-channel configuration with work and the memory is to the computer. 3. Turn the computer upside down the computer. 2. Your computer is on by adding a memory module or replacing the existing memory module in your work , your productivity slows down the computer through the operating system. 1. The hard drive is the...
User Guide - Windows 8
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... Help and Support from Microsoft as soon as a trial offer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to the operating system and other online threats. When a firewall is blocked. For more information about computer viruses, from the Start screen, type help protect your computer as you receive an alert. Installing Windows updates Updates to fully...
... Help and Support from Microsoft as soon as a trial offer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to the operating system and other online threats. When a firewall is blocked. For more information about computer viruses, from the Start screen, type help protect your computer as you receive an alert. Installing Windows updates Updates to fully...
User Guide - Windows 8
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... computer hardware is running on -screen instructions. 4. Complete the installation by unplugging the power cord from the AC outlet. Do not download or install a BIOS update while the computer is functioning properly. From the Start screen, select the HP Support Assistant app. 2. Follow any instructions that are displayed on your hard drive. Click your selection to the hard drive. The BIOS installation begins. 5. Using System Diagnostics System Diagnostics allows you recorded earlier, open the...
... computer hardware is running on -screen instructions. 4. Complete the installation by unplugging the power cord from the AC outlet. Do not download or install a BIOS update while the computer is functioning properly. From the Start screen, select the HP Support Assistant app. 2. Follow any instructions that are displayed on your hard drive. Click your selection to the hard drive. The BIOS installation begins. 5. Using System Diagnostics System Diagnostics allows you recorded earlier, open the...
User Guide - Windows 8
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... created. For more information, see Recovering using HP Recovery Manager on page 68. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation. From the Start screen, type help , and then select Help and Support. ● If you want to reset your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to restore...
... created. For more information, see Recovering using HP Recovery Manager on page 68. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation. From the Start screen, type help , and then select Help and Support. ● If you want to reset your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to restore...
User Guide - Windows 8
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...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
User Guide - Windows 8
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...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
User Guide - Windows 8
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... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...
... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...