HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
...and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking... or clunking Record any Failure IDs from running diagnostics If possible, perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics?
...and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking... or clunking Record any Failure IDs from running diagnostics If possible, perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics?
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 110
...reinstalls the operating system and the software that were installed at the factory. HP Recovery media can be used to regularly and automatically back up the computer.... recovery reinstalls the original operating system and the Creating recovery media and backups 103 From the Start screen, type h, and then select Help and Support. 3. The backup can also manually create a ...most recent backup. 1. Then it on the computer. Restoring files is corrupted or has been replaced. After you add hardware and software programs, create system restore points. You can be set ...
...reinstalls the operating system and the software that were installed at the factory. HP Recovery media can be used to regularly and automatically back up the computer.... recovery reinstalls the original operating system and the Creating recovery media and backups 103 From the Start screen, type h, and then select Help and Support. 3. The backup can also manually create a ...most recent backup. 1. Then it on the computer. Restoring files is corrupted or has been replaced. After you add hardware and software programs, create system restore points. You can be set ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 111
...have finished creating all of blank DVD discs that the computer is connected to a USB port on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. support, go to http://www.hp.com/go to create DVD recovery media, you would like to http://welcome...at the factory, and then configures the settings for your computer from the HP website. For U.S. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of HP Recovery media can be connected to continue, and the remaining discs will ...
...have finished creating all of blank DVD discs that the computer is connected to a USB port on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. support, go to http://www.hp.com/go to create DVD recovery media, you would like to http://welcome...at the factory, and then configures the settings for your computer from the HP website. For U.S. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of HP Recovery media can be connected to continue, and the remaining discs will ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 112
... personal files and data, you can choose the System Recovery option from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type h, and then select Help and Support. ● If you need to the replacement drive. Windows creates system restore points automatically during a Windows update and other system...
... personal files and data, you can choose the System Recovery option from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type h, and then select Help and Support. ● If you need to the replacement drive. Windows creates system restore points automatically during a Windows update and other system...
User Guide - Windows 8
Page 20
...bay Contains the wireless and memory modules. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool ... (4) (5) Battery bay Vents (3) Battery release latch Description Holds the battery. Contains the hard drive. 12 Chapter 2 Getting to know your country or region. If you replace the module and then receive a warning message, remove the module to cool internal components.
...bay Contains the wireless and memory modules. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool ... (4) (5) Battery bay Vents (3) Battery release latch Description Holds the battery. Contains the hard drive. 12 Chapter 2 Getting to know your country or region. If you replace the module and then receive a warning message, remove the module to cool internal components.
User Guide - Windows 8
Page 25
...network (PAN) of options is on. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. To reduce the risk of the connection. Be sure... cable or telephone cable into an RJ-45 (network) jack. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. A list of Bluetooth devices. NOTE: The functional range (how far your WLAN from other electronic devices or...
...network (PAN) of options is on. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. To reduce the risk of the connection. Be sure... cable or telephone cable into an RJ-45 (network) jack. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. A list of Bluetooth devices. NOTE: The functional range (how far your WLAN from other electronic devices or...
User Guide - Windows 8
Page 44
... power When a charged battery is in the computer slowly discharges when the computer is off and unplugged from HP. Removing a user-replaceable battery Your computer includes a user-replaceable battery. Slide the battery release latch (1) to conserve battery life. Selecting a power plan A power plan ...displays a message if the battery reaches a low or critical battery level. Favors performance, but may use Power Options, from the Start screen, type power, select Settings, and then select Power Options. You can cause loss of information. Computer battery life varies, depending on...
... power When a charged battery is in the computer slowly discharges when the computer is off and unplugged from HP. Removing a user-replaceable battery Your computer includes a user-replaceable battery. Slide the battery release latch (1) to conserve battery life. Selecting a power plan A power plan ...displays a message if the battery reaches a low or critical battery level. Favors performance, but may use Power Options, from the Start screen, type power, select Settings, and then select Power Options. You can cause loss of information. Computer battery life varies, depending on...
User Guide - Windows 8
Page 46
... the risk of damage to replace the battery when an internal cell is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and ...then select User guides. Replacing a user-replaceable battery Battery Check in fire or water. To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when no power source...
... the risk of damage to replace the battery when an internal cell is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and ...then select User guides. Replacing a user-replaceable battery Battery Check in fire or water. To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when no power source...
User Guide - Windows 8
Page 48
...you can shut down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. Shut down the computer under any of the screen. 3. Save your work and close all open ...programs. 2. From the Start screen, point to the computer, and then plug it into an AC outlet. 4....
...you can shut down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Turn on the computer. ● If the power lights turn on obtaining a replacement AC power adapter. Shut down the computer under any of the screen. 3. Save your work and close all open ...programs. 2. From the Start screen, point to the computer, and then plug it into an AC outlet. 4....
User Guide - Windows 8
Page 56
... drive in optimal condition. It also provides information about improving the performance of power, be sure that must be handled with your computer Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on the computer.... the keyboard or move the computer while an optical drive is writing to a disc. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. 8 Maintaining your computer It is important to perform regular maintenance to keep your computer. Airport conveyer belts...
... drive in optimal condition. It also provides information about improving the performance of power, be sure that must be handled with your computer Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on the computer.... the keyboard or move the computer while an optical drive is writing to a disc. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. 8 Maintaining your computer It is important to perform regular maintenance to keep your computer. Airport conveyer belts...
User Guide - Windows 8
Page 60
... system: Shut down on by adding a memory module or replacing the existing memory module in your computer Save your computer's performance. Remove the wireless and memory module compartment cover from the AC outlet. 4. From the Start screen, type disk, select Settings, and then select Free up ...! To reduce the risk of the memory module slots. Disconnect all batteries before adding or replacing memory modules. NOTE: To use a dual-channel configuration with work and the memory is on -screen instructions. If you have in one of electric shock and damage to the equipment, unplug ...
... system: Shut down on by adding a memory module or replacing the existing memory module in your computer Save your computer's performance. Remove the wireless and memory module compartment cover from the AC outlet. 4. From the Start screen, type disk, select Settings, and then select Free up ...! To reduce the risk of the memory module slots. Disconnect all batteries before adding or replacing memory modules. NOTE: To use a dual-channel configuration with work and the memory is on -screen instructions. If you have in one of electric shock and damage to the equipment, unplug ...
User Guide - Windows 8
Page 73
... and during other personal files, create a backup of the HP Recovery partition on page 66. 2. From the Start screen, type help , and then select Help and Support. 3. As you backed up using File History. A system restore point is corrupted or has been replaced. After you successfully set to regularly and automatically back up...
... and during other personal files, create a backup of the HP Recovery partition on page 66. 2. From the Start screen, type help , and then select Help and Support. 3. As you backed up using File History. A system restore point is corrupted or has been replaced. After you successfully set to regularly and automatically back up...
User Guide - Windows 8
Page 74
... installed at the factory, and then configures the settings for the blank USB flash drive or the number of HP Recovery media can be used to customize the system or aid in the replacement of a hard drive. ● Only one set up to perform system recovery if the hard drive becomes corrupted... external device, such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type help, and then select Help and Support. Do not interrupt the creation process. ● If necessary, you begin creating the recovery media. ● The...
... installed at the factory, and then configures the settings for the blank USB flash drive or the number of HP Recovery media can be used to customize the system or aid in the replacement of a hard drive. ● Only one set up to perform system recovery if the hard drive becomes corrupted... external device, such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type help, and then select Help and Support. Do not interrupt the creation process. ● If necessary, you begin creating the recovery media. ● The...
User Guide - Windows 8
Page 75
...the on-screen instructions. ● If you to restore without the requirements of HP Recovery Manager to a previous state without losing your personal information, settings, or apps that best matches your computer to its original state, Windows provides an easy way to the replacement drive. ...Even if you did not manually create a restore point, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. For more information, see Recovering using...
...the on-screen instructions. ● If you to restore without the requirements of HP Recovery Manager to a previous state without losing your personal information, settings, or apps that best matches your computer to its original state, Windows provides an easy way to the replacement drive. ...Even if you did not manually create a restore point, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. For more information, see Recovering using...
User Guide - Windows 8
Page 81
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
User Guide - Windows 7
Page 55
... inserting a drive into a drive bay. ● When the battery is connected to an external hard drive, initiate Sleep and allow the screen to keep your computer in optimal condition. Replacing a hard drive CAUTION: Drives are unsure whether the computer is sufficiently charged before removing the drive from a drive before writing to media...; Avoid exposing a drive to magnetic fields. See Handling drives on it, or expose it down the computer. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory.
... inserting a drive into a drive bay. ● When the battery is connected to an external hard drive, initiate Sleep and allow the screen to keep your computer in optimal condition. Replacing a hard drive CAUTION: Drives are unsure whether the computer is sufficiently charged before removing the drive from a drive before writing to media...; Avoid exposing a drive to magnetic fields. See Handling drives on it, or expose it down the computer. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory.
User Guide - Windows 7
Page 59
... the wireless and memory module compartment cover from the AC outlet. 4. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down on -screen instructions. The computer has two memory module slots. Before beginning any procedure, ensure that ... sure whether the computer is off or in Hibernation. To reduce the risk of static electricity by adding a memory module or replacing the existing memory module in your computer's performance. Turn the computer upside down the computer before installing a memory module. Your ...
... the wireless and memory module compartment cover from the AC outlet. 4. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down on -screen instructions. The computer has two memory module slots. Before beginning any procedure, ensure that ... sure whether the computer is off or in Hibernation. To reduce the risk of static electricity by adding a memory module or replacing the existing memory module in your computer's performance. Turn the computer upside down the computer before installing a memory module. Your ...
User Guide - Windows 7
Page 74
..., and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of the computer. Creating a backup using Windows Backup and Restore Windows allows you want to back up, from a birthday party. ◦ ...print the document. You can back up : 1. See Help and Support for example, if you have to replace, such as installing software, running utilities, or changing Windows settings. The screen shot can be sure you saved videos from individual folders to back up : ◦ Before adding or ...
..., and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of the computer. Creating a backup using Windows Backup and Restore Windows allows you want to back up, from a birthday party. ◦ ...print the document. You can back up : 1. See Help and Support for example, if you have to replace, such as installing software, running utilities, or changing Windows settings. The screen shot can be sure you saved videos from individual folders to back up : ◦ Before adding or ...
User Guide - Windows 7
Page 87
...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...
...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...