HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 14
... digital memory cards such as a highdefinition television, or any compatible digital or audio device. NOTE: The computer fan starts up automatically to cool internal components. Connects a network cable. NOTE: When a device is normal for the internal fan to a headphone jack, the computer speakers are disabled. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out...
... digital memory cards such as a highdefinition television, or any compatible digital or audio device. NOTE: The computer fan starts up automatically to cool internal components. Connects a network cable. NOTE: When a device is normal for the internal fan to a headphone jack, the computer speakers are disabled. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 44
... number provides specific information about the product's hardware components. Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to each screw's size and location during removal and replacement. This is an alphanumeric identifier that is the alphanumeric identifier used...
... number provides specific information about the product's hardware components. Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to each screw's size and location during removal and replacement. This is an alphanumeric identifier that is the alphanumeric identifier used...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 59
... the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it must be installed in Hibernation, turn the computer on page 39). 5. Shut down through the operating system. 2. Disconnect all external devices connected to release the memory module. (The memory module tilts up the Mylar sheet protecting the memory module compartment...
... the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it must be installed in Hibernation, turn the computer on page 39). 5. Shut down through the operating system. 2. Disconnect all external devices connected to release the memory module. (The memory module tilts up the Mylar sheet protecting the memory module compartment...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 108
... BIOS update and compare it has been downloaded to access this information to download your hard drive designation. You will need this path when you connect your BIOS, make a note of the date, name, or other identifier. NOTE: If you are ready to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support...
... BIOS update and compare it has been downloaded to access this information to download your hard drive designation. You will need this path when you connect your BIOS, make a note of the date, name, or other identifier. NOTE: If you are ready to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 118
... a quick and easy way to another drive. This option does not require backing up , restoring, and recovering ENWW For more information, see Help and Support. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information and steps for using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with...
... a quick and easy way to another drive. This option does not require backing up , restoring, and recovering ENWW For more information, see Help and Support. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information and steps for using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 120
... hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails. ● To use the Factory Reset option, you must use HP Recovery media. ● If the HP Recovery media do not work, you press the power button. 2. Press f11 while the computer boots. - support, go to http://www.hp.com/go to know ● HP Recovery Manager recovers only software that were installed...
... hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails. ● To use the Factory Reset option, you must use HP Recovery media. ● If the HP Recovery media do not work, you press the power button. 2. Press f11 while the computer boots. - support, go to http://www.hp.com/go to know ● HP Recovery Manager recovers only software that were installed...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 121
... Start screen, type recovery, and then select HP Recovery Manager. 2. NOTE: If the computer does not automatically restart in BIOS where the computer looks for boot options. 4. Select the optical drive or USB flash drive you want to ensure you to remove the HP Recovery partition to remove the HP Recovery partition: 1. Removing the HP Recovery partition HP Recovery Manager software allows you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for startup information. see Creating HP Recovery media on -screen instructions. ENWW Restore and recovery...
... Start screen, type recovery, and then select HP Recovery Manager. 2. NOTE: If the computer does not automatically restart in BIOS where the computer looks for boot options. 4. Select the optical drive or USB flash drive you want to ensure you to remove the HP Recovery partition to remove the HP Recovery partition: 1. Removing the HP Recovery partition HP Recovery Manager software allows you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for startup information. see Creating HP Recovery media on -screen instructions. ENWW Restore and recovery...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 133
... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 134
...113 starting 112 HP Recovery media creating 108 recovery 113 HP Recovery partition 112 recovery 112 removing 113 I integrated webcam light, identifying 8 internal display switch, identifying 8 internal microphone, identifying 8 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 6 RJ-45 (network) 6 K keyboard illustrated 16 product description 4 removing 58 spare part number 27, 28 keys action 12 esc 12 fn 12 L lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 TouchPad 9 webcam 8 wireless 10 M mass storage devices illustrated 22 precautions 32 memory module...
...113 starting 112 HP Recovery media creating 108 recovery 113 HP Recovery partition 112 recovery 112 removing 113 I integrated webcam light, identifying 8 internal display switch, identifying 8 internal microphone, identifying 8 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 6 RJ-45 (network) 6 K keyboard illustrated 16 product description 4 removing 58 spare part number 27, 28 keys action 12 esc 12 fn 12 L lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 TouchPad 9 webcam 8 wireless 10 M mass storage devices illustrated 22 precautions 32 memory module...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 135
... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
User Guide - Windows 7
Page 5
... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
User Guide - Windows 7
Page 7
...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
User Guide - Windows 7
Page 8
... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
User Guide - Windows 7
Page 27
...; Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that the WLAN device is on , the wireless light is a security-enabled WLAN, you want to connect to an existing network at your home (instead of working wirelessly), or if you are listed, you want to connect the computer...
...; Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that the WLAN device is on , the wireless light is a security-enabled WLAN, you want to connect to an existing network at your home (instead of working wirelessly), or if you are listed, you want to connect the computer...
User Guide - Windows 7
Page 30
..., see Configuring audio settings (with friends and colleagues next door or on your computer. Using audio On your instant messaging software, capture and share video, and take still photos. For details about using the webcam, select Start > Help and Support. Connects an optional video or audio device, such as speakers or headphones. To connect high-definition speakers to USB ports (or the audio-out jack) on your computer, follow the device manufacturer's instructions...
..., see Configuring audio settings (with friends and colleagues next door or on your computer. Using audio On your instant messaging software, capture and share video, and take still photos. For details about using the webcam, select Start > Help and Support. Connects an optional video or audio device, such as speakers or headphones. To connect high-definition speakers to USB ports (or the audio-out jack) on your computer, follow the device manufacturer's instructions...
User Guide - Windows 7
Page 43
... battery charge. NOTE: You cannot initiate any computer functions while the computer is running on external power. When the computer exits Sleep, the power lights turn on the hard drive and the computer turns off. 6 Managing power Your computer can be changed using Power Options in Windows Control Panel. In the Hibernation state, your work is saved to a hibernation file on and the computer displays the screen as it is closed, open the display. ● Press a key...
... battery charge. NOTE: You cannot initiate any computer functions while the computer is running on external power. When the computer exits Sleep, the power lights turn on the hard drive and the computer turns off. 6 Managing power Your computer can be changed using Power Options in Windows Control Panel. In the Hibernation state, your work is saved to a hibernation file on and the computer displays the screen as it is closed, open the display. ● Press a key...
User Guide - Windows 7
Page 66
.... Open Setup Utility (BIOS) by turning on password. While the "Press the ESC key for Startup Menu" message is set , change, or delete an administrator or power-on password in the lower-left corner of the power-on password. Use the arrow keys to fully protect your computer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to select Security, and then follow the on-screen instructions. Setting Setup Utility (BIOS) passwords Password...
.... Open Setup Utility (BIOS) by turning on password. While the "Press the ESC key for Startup Menu" message is set , change, or delete an administrator or power-on password in the lower-left corner of the power-on password. Use the arrow keys to fully protect your computer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to select Security, and then follow the on-screen instructions. Setting Setup Utility (BIOS) passwords Password...
User Guide - Windows 7
Page 70
... want to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Select Start > Help and Support > Maintain. 2. Follow any device, cable, or cord. 1. The hard drive designation is running on your computer to download. 3. Follow the on the screen after it has been downloaded to your hard drive that is connected to an optional power source. The BIOS installation begins. 5. NOTE: If you are displayed on -screen instructions to install the update. Make a note...
... want to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Select Start > Help and Support > Maintain. 2. Follow any device, cable, or cord. 1. The hard drive designation is running on your computer to download. 3. Follow the on the screen after it has been downloaded to your hard drive that is connected to an optional power source. The BIOS installation begins. 5. NOTE: If you are displayed on -screen instructions to install the update. Make a note...
User Guide - Windows 7
Page 76
... for boot options. 3. Access HP Recovery Manager in either of the screen. Click System Recovery in HP Recovery Manager, change the boot order for your computer did not ship with a recovery partition. 1. Recovering using the recovery media 1. If the recovery partition is present, a Recovery drive is displayed on -screen instructions. Then press f11 while the "F11 (System Recovery)" message is listed in the search field. Select Internal CD/DVD ROM Drive from the boot options window. 66 Chapter 11 Backing up all personal files. 2. NOTE: Recovery discs have...
... for boot options. 3. Access HP Recovery Manager in either of the screen. Click System Recovery in HP Recovery Manager, change the boot order for your computer did not ship with a recovery partition. 1. Recovering using the recovery media 1. If the recovery partition is present, a Recovery drive is displayed on -screen instructions. Then press f11 while the "F11 (System Recovery)" message is listed in the search field. Select Internal CD/DVD ROM Drive from the boot options window. 66 Chapter 11 Backing up all personal files. 2. NOTE: Recovery discs have...
User Guide - Windows 7
Page 88
... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...
... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...