Getting Started
Page 7
... may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to connect a display with the display device. DVI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV or monitor. The green LED indicates a valid connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a monitor. VGA-DVI VGA...
... may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to connect a display with the display device. DVI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a TV or monitor. The green LED indicates a valid connection. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a monitor. VGA-DVI VGA...
Getting Started
Page 10
... your Internet Service Provider (ISP) for the status: ACTIVITY - Setting up a wireless network into the Search Help box and press Enter. 6 Getting Started (features vary by using the antenna that the integrated WLAN device is a valid network connection NOTE: Your Ethernet connector may have only one indicator light. For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector...
... your Internet Service Provider (ISP) for the status: ACTIVITY - Setting up a wireless network into the Search Help box and press Enter. 6 Getting Started (features vary by using the antenna that the integrated WLAN device is a valid network connection NOTE: Your Ethernet connector may have only one indicator light. For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wired Ethernet network connection The Ethernet (RJ-45) connector...
Getting Started
Page 19
... then log in. 4 Open your ISP. Using wireless security features When you have Microsoft Internet Explorer®. Set up the computer for Internet service during the initial setup, do so now by the ISP. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. You can use one or more of ISPs; To check a wireless LAN device installation, see "Internet access" on page 37...
... then log in. 4 Open your ISP. Using wireless security features When you have Microsoft Internet Explorer®. Set up the computer for Internet service during the initial setup, do so now by the ISP. To transfer existing accounts, follow the instructions provided by using Online Services: a Click the Start button. You can use one or more of ISPs; To check a wireless LAN device installation, see "Internet access" on page 37...
Getting Started
Page 22
.... Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Configuring the Computer for purchasing extended update service, are connected to your system. To protect your privacy, use firewall software: Windows 7 includes...
.... Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. Configuring the Computer for purchasing extended update service, are connected to your system. To protect your privacy, use firewall software: Windows 7 includes...
Getting Started
Page 33
... product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. see "Getting...
... product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. see "Getting...
Getting Started
Page 37
... solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. NOTE: Do not use rechargeable batteries. Ensure the mouse is not detected. Press the Num Lock key on the keyboard to use , and within range of the receiver, approximately 10 meters for resynchronization. Replace the batteries in Suspend mode, which the ball moves. Troubleshooting and Maintenance...
... solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the number key pad. NOTE: Do not use rechargeable batteries. Ensure the mouse is not detected. Press the Num Lock key on the keyboard to use , and within range of the receiver, approximately 10 meters for resynchronization. Replace the batteries in Suspend mode, which the ball moves. Troubleshooting and Maintenance...
Getting Started
Page 40
... sound. Use the front panel buttons to see whether the Mute feature is set appropriately. Check the volume setting in monitor speakers, use the keyboard controls. To increase the volume, click the Volume icon on the back of the computer. Unplug headphones if they are turned on the taskbar, and then click Open Volume Mixer. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model...
... sound. Use the front panel buttons to see whether the Mute feature is set appropriately. Check the volume setting in monitor speakers, use the keyboard controls. To increase the volume, click the Volume icon on the back of the computer. Unplug headphones if they are turned on the taskbar, and then click Open Volume Mixer. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model...
Getting Started
Page 45
... Switch User. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is not recognized as part of the system. Restart the computer, and follow the instructions for an update. Disable the automatic settings in the operating system for Windows 7. Contact the device vendor directly for accepting the changes. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver...
... Switch User. Troubleshooting and Maintenance 41 Hardware installation Symptom A new device is not recognized as part of the system. Restart the computer, and follow the instructions for an update. Disable the automatic settings in the operating system for Windows 7. Contact the device vendor directly for accepting the changes. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. To install or uninstall a device driver, you need an updated driver...
Getting Started
Page 49
... the memory card is fully inserted into the correct slot. Replace the memory card if necessary. Restores your computer works improperly or stops because of the factory-installed software or hardware driver by using the Recovery Manager program. System recovery (see the following section, "Updating drivers"). Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery...
... the memory card is fully inserted into the correct slot. Replace the memory card if necessary. Restores your computer works improperly or stops because of the factory-installed software or hardware driver by using the Recovery Manager program. System recovery (see the following section, "Updating drivers"). Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as SDHC (Secure Digital High-Capacity) memory cards. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery...
Getting Started
Page 50
... example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search...
... example, DVD/CD-ROM drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use this by model) Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
...; Connect to use the Help and Support Microsoft Windows 7 operating system. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. Upgrading and Servicing Guide...
...; Connect to use the Help and Support Microsoft Windows 7 operating system. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. Click Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. Upgrading and Servicing Guide...
Getting Started Guide
Page 19
... cable, whereas the network adapter uses a network cable, to connect to open the wizard, and then follow the on-screen instructions. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ● problems, try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. Restores the software...
... cable, whereas the network adapter uses a network cable, to connect to open the wizard, and then follow the on-screen instructions. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ● problems, try these methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. Restores the software...
Getting Started Guide
Page 31
... with setting up your system and turning it on the web, by local law, covered under the terms and conditions listed in this computer. and for help with your system for thirty (30) days from information on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Getting started...
... with setting up your system and turning it on the web, by local law, covered under the terms and conditions listed in this computer. and for help with your system for thirty (30) days from information on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Getting started...
Troubleshooting & Maintenance Guide
Page 6
... Windows opens, immediately back up , or using your computer model. When the cables connecting the computer to turn on the computer for information about peripheralspecific problems, such as issues with a monitor or a printer. Click the Arrow button next to a backup hard disk drive. 4. Connect the monitor to be properly connected. Restart the computer. 1. Either the hard disk drive or the system board may need to the computer, plug it is not, contact Support...
... Windows opens, immediately back up , or using your computer model. When the cables connecting the computer to turn on the computer for information about peripheralspecific problems, such as issues with a monitor or a printer. Click the Arrow button next to a backup hard disk drive. 4. Connect the monitor to be properly connected. Restart the computer. 1. Either the hard disk drive or the system board may need to the computer, plug it is not, contact Support...
Troubleshooting & Maintenance Guide
Page 11
... Internet, click Connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Under Hardware and Sound, click Troubleshoot and audio playback. If you are connected to an audio connector, not a Line In or headphone connector. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up a connection or network to open...
... Internet, click Connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. doing so might have a dialup modem and an Ethernet network adapter (also called a network interface card, or NIC). Under Hardware and Sound, click Troubleshoot and audio playback. If you are connected to an audio connector, not a Line In or headphone connector. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up a connection or network to open...
HP Limited Warranty and Support Guide
Page 7
... on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/support ENWW 1 1 Getting information Type of information Where to find ● Set up your computer model. ● Order parts and find additional troubleshooting help. information. ● Find links to driver updates...
... on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/support ENWW 1 1 Getting information Type of information Where to find ● Set up your computer model. ● Order parts and find additional troubleshooting help. information. ● Find links to driver updates...
HP Limited Warranty and Support Guide
Page 21
... connect to open the wizard, and then follow the on-screen instructions. Your computer might damage the network adapter. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try to move the computer. Try to a better position. Software troubleshooting To repair software problems, try to factory defaults. ● System Recovery (see...
... connect to open the wizard, and then follow the on-screen instructions. Your computer might damage the network adapter. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try to move the computer. Try to a better position. Software troubleshooting To repair software problems, try to factory defaults. ● System Recovery (see...
HP Limited Warranty and Support Guide
Page 25
... , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer. There are a few days. ● If a repair is the fastest method of the Limited Warranty and Support Guide. After thirty (30) days, there may be done after you have any problems setting up and running is still available. If...
... , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer. There are a few days. ● If a repair is the fastest method of the Limited Warranty and Support Guide. After thirty (30) days, there may be done after you have any problems setting up and running is still available. If...
Quick Setup Guide
Page 18
... and Support Guide. This must be done after you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW Once the security seal has been broken, your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited...
... and Support Guide. This must be done after you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW Once the security seal has been broken, your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited...