Getting Started Guide
Page 5
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
Getting Started Guide
Page 8
...drivers... XP Mode for Windows 7 allows you must also install the drivers for each of the critical updates and service packs. 5. To... Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on your country and language, select Download drivers and software (and firmware...In Windows XP, you will prompt you see one or more information, refer to the online documentation... the Windows 7 taskbar. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after...with your monitor. Select your PC that came with C:\i386, or use the ...
...drivers... XP Mode for Windows 7 allows you must also install the drivers for each of the critical updates and service packs. 5. To... Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on your country and language, select Download drivers and software (and firmware...In Windows XP, you will prompt you see one or more information, refer to the online documentation... the Windows 7 taskbar. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after...with your monitor. Select your PC that came with C:\i386, or use the ...
Getting Started Guide
Page 10
... information. 5. In the End User License Agreement page, select Agree if you have already downloaded Vision Diagnostics to http://www.hp.com. 2. Click the Support & Drivers link. 3. Select your OS. 7. NOTE: The download includes instructions on the computer. 3. Turning Off the Computer To...link. 9. In Linux systems, click Computer > Shut Down. 4 Getting Started ENWW Select Download drivers and software (and firmware). 4. Shut down the operating system software. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is on, insert the CD into Vision Diagnostics...
... information. 5. In the End User License Agreement page, select Agree if you have already downloaded Vision Diagnostics to http://www.hp.com. 2. Click the Support & Drivers link. 3. Select your OS. 7. NOTE: The download includes instructions on the computer. 3. Turning Off the Computer To...link. 9. In Linux systems, click Computer > Shut Down. 4 Getting Started ENWW Select Download drivers and software (and firmware). 4. Shut down the operating system software. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is on, insert the CD into Vision Diagnostics...
Getting Started Guide
Page 12
... on page 7 in front of your computer when you call for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it becomes necessary to call . ● Write down the computer serial number and product ID ... computer with a different cable into a different video port on the computer if one is handled properly: ● Be in this guide for more detailed information. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. Access the Business Support Center (BSC) at : http://www...
... on page 7 in front of your computer when you call for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it becomes necessary to call . ● Write down the computer serial number and product ID ... computer with a different cable into a different video port on the computer if one is handled properly: ● Be in this guide for more detailed information. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. Access the Business Support Center (BSC) at : http://www...
Getting Started Guide
Page 13
...embedded, PCI, or PCI-Express adapters) installed (embedded video on some models) is set to the appropriate voltage for at http://www.hp.com/support. You must be plugged into the monitor connector on the keyboard or pressing the power button. Basic Troubleshooting You can select...input source. Select your computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and ...
...embedded, PCI, or PCI-Express adapters) installed (embedded video on some models) is set to the appropriate voltage for at http://www.hp.com/support. You must be plugged into the monitor connector on the keyboard or pressing the power button. Basic Troubleshooting You can select...input source. Select your computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and ...
Getting Started Guide
Page 14
...-click the HP Support Assistant icon on the computer at the factory. Restore and Recovery Microsoft System Restore If you hear beeps, see flashing LEDs on the front of the computer or if you have created, and then reinstalls the operating system, programs, and drivers. NOTE: ...available on computers running Windows XP. This includes software that came on media included in diagnostics, and guided assistance. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of your computer and resolve problems through automated updates and tune-ups, ...
...-click the HP Support Assistant icon on the computer at the factory. Restore and Recovery Microsoft System Restore If you hear beeps, see flashing LEDs on the front of the computer or if you have created, and then reinstalls the operating system, programs, and drivers. NOTE: ...available on computers running Windows XP. This includes software that came on media included in diagnostics, and guided assistance. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of your computer and resolve problems through automated updates and tune-ups, ...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
Page 5
...Hat Enterprise Linux (HP Workstations only 3 Installing with the HP Driver CD 3 Installing and Customizing Red Hat-enabled Workstations ......... 3 Verifying Hardware Compatibility 3 Setting up Novell SLED (HP Workstations only 3 ...HP Vision Diagnostics (Windows systems 4 Downloading the Latest Version of HP Vision Diagnostics .......... 5 Turning Off the Computer 5 Finding More Information 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 9 Using, Updating, and Maintaining Your PC...
...Hat Enterprise Linux (HP Workstations only 3 Installing with the HP Driver CD 3 Installing and Customizing Red Hat-enabled Workstations ......... 3 Verifying Hardware Compatibility 3 Setting up Novell SLED (HP Workstations only 3 ...HP Vision Diagnostics (Windows systems 4 Downloading the Latest Version of HP Vision Diagnostics .......... 5 Turning Off the Computer 5 Finding More Information 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 9 Using, Updating, and Maintaining Your PC...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
Page 8
...PC that contain the installation software for Windows 7 allows you must also install the drivers for updates and install critical updates and service packs. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you will prompt you see one...can select or change display settings. It is available on the screen. For more pop-up from http://www.hp.com/support. Click view available updates and make sure all of the computer, and press Enter. Customizing the Monitor...
...PC that contain the installation software for Windows 7 allows you must also install the drivers for updates and install critical updates and service packs. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you will prompt you see one...can select or change display settings. It is available on the screen. For more pop-up from http://www.hp.com/support. Click view available updates and make sure all of the computer, and press Enter. Customizing the Monitor...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
Page 9
... the Novell subscription can be activated from the HP Driver CD and install them. To use the drivers in order to get the most from your PC Setting up the Red Hat Enterprise Linux (RHEL) operating system, The HP Installer Kit for Linux manual at http://www... complete the installation of all versions of these drivers on your PC. Visit the full Novell Customer Center documentation at http://www.hp.com/support/ workstation_manuals. installation software for the workstation. used to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Verifying Hardware Compatibility...
... the Novell subscription can be activated from the HP Driver CD and install them. To use the drivers in order to get the most from your PC Setting up the Red Hat Enterprise Linux (RHEL) operating system, The HP Installer Kit for Linux manual at http://www... complete the installation of all versions of these drivers on your PC. Visit the full Novell Customer Center documentation at http://www.hp.com/support/ workstation_manuals. installation software for the workstation. used to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Verifying Hardware Compatibility...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
Page 11
...Agreement page, select Agree if you may need to change the boot order in the Computer Setup (F10) utility. Click the Support & Drivers link. 3. Turning Off the Computer To properly turn off the computer, first shut down the operating system software. In Windows 7 and Windows... to the Maintenance and Service Guide (English only) for more information. 5. Select Download drivers and software (and firmware). 4. Click the Diagnostic link. 8. Click the Download button. Downloading the Latest Version of HP Vision Diagnostics. 6. Select your product name in a USB port on the lower right ...
...Agreement page, select Agree if you may need to change the boot order in the Computer Setup (F10) utility. Click the Support & Drivers link. 3. Turning Off the Computer To properly turn off the computer, first shut down the operating system software. In Windows 7 and Windows... to the Maintenance and Service Guide (English only) for more information. 5. Select Download drivers and software (and firmware). 4. Click the Diagnostic link. 8. Click the Download button. Downloading the Latest Version of HP Vision Diagnostics. 6. Select your product name in a USB port on the lower right ...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
Page 13
...diagnose the problem. Or, change out the monitor with a monitor that will boot without all of the drivers loaded. To assist you in front of peers and HP experts. The flashing lights are error codes that you know is available. When booting the operating system, ...) for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you are working on page 8 in Computer Setup. Refer to Hewlett-Packard Vision Diagnostics (Windows systems) on the computer if one is functioning properly. ● If you call. ...
...diagnose the problem. Or, change out the monitor with a monitor that will boot without all of the drivers loaded. To assist you in front of peers and HP experts. The flashing lights are error codes that you know is available. When booting the operating system, ...) for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you are working on page 8 in Computer Setup. Refer to Hewlett-Packard Vision Diagnostics (Windows systems) on the computer if one is functioning properly. ● If you call. ...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
Page 14
... LED on some models only) and a single monitor, the monitor must be operating correctly. ● Check all the needed device drivers have been installed. NOTE: For sales information and warranty upgrades (HP Care Pack), call your region (115V or 230V). ● Check to see if it on power loss is flashing. For... sure that all cable connections for at least four seconds. Helpful Hints If you diagnose the problem. The flashing lights are using a printer, you need a driver for your local authorized service provider or dealer.
... LED on some models only) and a single monitor, the monitor must be operating correctly. ● Check all the needed device drivers have been installed. NOTE: For sales information and warranty upgrades (HP Care Pack), call your region (115V or 230V). ● Check to see if it on power loss is flashing. For... sure that all cable connections for at least four seconds. Helpful Hints If you diagnose the problem. The flashing lights are using a printer, you need a driver for your local authorized service provider or dealer.
Illustrated Parts and Service Map - Compaq 100eu All-in-One PC
Page 1
... Polish Portuguese Russian Spanish Swedish Swiss Turkish U.K. and other countries. Illustrated Parts & Service Map Compaq 100eu All-In One Business PC © 2010 Hewlett-Packard Development Company, L.P. HP shall not be liable for use in computers running Windows XP (includes proces- 619968-001 sor and...*Not shown Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Power Drive Support I /O card 623385-001 4 Driver board PHB for panel 623388-001 5 Power button board 624580-001 6 Webcam module 631756-001 7 WLAN module 634906-001 * 1 ...
... Polish Portuguese Russian Spanish Swedish Swiss Turkish U.K. and other countries. Illustrated Parts & Service Map Compaq 100eu All-In One Business PC © 2010 Hewlett-Packard Development Company, L.P. HP shall not be liable for use in computers running Windows XP (includes proces- 619968-001 sor and...*Not shown Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Power Drive Support I /O card 623385-001 4 Driver board PHB for panel 623388-001 5 Power button board 624580-001 6 Webcam module 631756-001 7 WLAN module 634906-001 * 1 ...
Illustrated Parts and Service Map - Compaq 100eu All-in-One PC
Page 3
...all peripheral devices from pins 1 and 2. 6. You must choose one of effectively identifying, diagnosing, and isolating hardware issues. Disconnect all... created, and then reinstalls the operating system, programs, and drivers. System recovery from the Windows Start menu. 2. Or, ... need help immediately, click Factory Reset. 7. Insert recovery disc #1 into HP Vision Diagnostics. Under I need help immediately, click System Recovery. 6. It ...and hold the On button until the computer turns off . Compaq 100eu AIO Illustrated Parts & Service Map 625297-002 page 3 Turn off...
...all peripheral devices from pins 1 and 2. 6. You must choose one of effectively identifying, diagnosing, and isolating hardware issues. Disconnect all... created, and then reinstalls the operating system, programs, and drivers. System recovery from the Windows Start menu. 2. Or, ... need help immediately, click Factory Reset. 7. Insert recovery disc #1 into HP Vision Diagnostics. Under I need help immediately, click System Recovery. 6. It ...and hold the On button until the computer turns off . Compaq 100eu AIO Illustrated Parts & Service Map 625297-002 page 3 Turn off...
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
Page 5
... Setup-Power 13 Computer Setup-Boot ...13 Computer Setup-Exit ...14 Compaq 100eu All-in-One Model - Computer Setup (F10) Utilities 4 Using Computer Setup (F10) Utilities... 4 Computer Setup-Main ...5 Computer Setup-Advanced 7 Computer Setup-Power ...8 Computer Setup-Boot ...8 Computer Setup-Exit ...9 Compaq 100eu SFF Model - Table of contents 1 Installing and Customizing the Software ...1 Installing the Operating System ...1 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers...
... Setup-Power 13 Computer Setup-Boot ...13 Computer Setup-Exit ...14 Compaq 100eu All-in-One Model - Computer Setup (F10) Utilities 4 Using Computer Setup (F10) Utilities... 4 Computer Setup-Main ...5 Computer Setup-Advanced 7 Computer Setup-Power ...8 Computer Setup-Boot ...8 Computer Setup-Exit ...9 Compaq 100eu SFF Model - Table of contents 1 Installing and Customizing the Software ...1 Installing the Operating System ...1 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers...
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
Page 8
...Chassis Fan ...102 System Board ...103 Replacing the Battery ...104 8 Removal and Replacement Procedures All-in One (AIO) Chassis 106 Preparing to disassemble the computer 106 Memory/Optical Drive Cover ...107 Memory Module ...108...Cover ...113 Webcam module ...114 Power Button Board ...116 Display Board ...117 Rear Metal Cover ...118 Hard Drive ...120 Driver Board ...122 Drive Cable Assembly ...123 Speakers ...124 Fan Sink ...125 Display Cable ...126 System Board and I/O Board... Computer Diagnostic Features ...141 Hewlett-Packard Vision Diagnostics 141 Accessing HP Vision Diagnostics 141 viii
...Chassis Fan ...102 System Board ...103 Replacing the Battery ...104 8 Removal and Replacement Procedures All-in One (AIO) Chassis 106 Preparing to disassemble the computer 106 Memory/Optical Drive Cover ...107 Memory Module ...108...Cover ...113 Webcam module ...114 Power Button Board ...116 Display Board ...117 Rear Metal Cover ...118 Hard Drive ...120 Driver Board ...122 Drive Cable Assembly ...123 Speakers ...124 Fan Sink ...125 Display Cable ...126 System Board and I/O Board... Computer Diagnostic Features ...141 Hewlett-Packard Vision Diagnostics 141 Accessing HP Vision Diagnostics 141 viii
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
Page 12
...directed to install the program. installation software for the operating system from http://www.hp.com/support. Select the All Programs menu. 4. Click on your PC. In Windows XP, you must also install the drivers for the i386 directory, replace the path specification with C:\i386, or use the..., you will prompt you to install a program from your PC that you see one or more pop-up your Internet connection, click Start > Internet Explorer and follow the instructions on your country and language, select Download drivers and software (and firmware), enter the model number of the...
...directed to install the program. installation software for the operating system from http://www.hp.com/support. Select the All Programs menu. 4. Click on your PC. In Windows XP, you must also install the drivers for the i386 directory, replace the path specification with C:\i386, or use the..., you will prompt you to install a program from your PC that you see one or more pop-up your Internet connection, click Start > Internet Explorer and follow the instructions on your country and language, select Download drivers and software (and firmware), enter the model number of the...
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
Page 50
... mm) (5) System board with processor (includes replacement thermal material) For use in computers running Windows XP For use in computers running Windows 7 (6) Display board (7) I/O board (8) Driver board (9) Power button board (10) SATA cable, hard drive/optical drive/power (11) Power/LED cable (12) Driving board cable (13) Memory module, 1 GB (PC2...
... mm) (5) System board with processor (includes replacement thermal material) For use in computers running Windows XP For use in computers running Windows 7 (6) Display board (7) I/O board (8) Driver board (9) Power button board (10) SATA cable, hard drive/optical drive/power (11) Power/LED cable (12) Driving board cable (13) Memory module, 1 GB (PC2...
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
Page 52
Spare part number 623382-001 623383-001 623384-001 623385-001 623387-001 623388-001 624579-001 624580-001 625119-001 625120-001 625121-001 625595-001 626897-001 631754-001 631755-001 631756-001 634583-001 634906-001 Description Cover, optical drive/memory FFC cable, 11 inch (280 mm) Display panel (20 in; 508 mm) I/O board DVD±RW drive Driver board Display board Power button board Speakers Cover, hard drive Hinge cover Stand Memory module, 1-GB, PC2-6400 Webcam cable Antenna cables Webcam module System board with processor WLAN module 42 Chapter 5 Illustrated parts catalog
Spare part number 623382-001 623383-001 623384-001 623385-001 623387-001 623388-001 624579-001 624580-001 625119-001 625120-001 625121-001 625595-001 626897-001 631754-001 631755-001 631756-001 634583-001 634906-001 Description Cover, optical drive/memory FFC cable, 11 inch (280 mm) Display panel (20 in; 508 mm) I/O board DVD±RW drive Driver board Display board Power button board Speakers Cover, hard drive Hinge cover Stand Memory module, 1-GB, PC2-6400 Webcam cable Antenna cables Webcam module System board with processor WLAN module 42 Chapter 5 Illustrated parts catalog
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
Page 70
...Replacement Procedures Microtower (MT) Chassis Removing the Hard Drive NOTE: Before you remove the old hard drive, be sure to restore the operating system, software drivers, and any software applications that you can transfer the data to the new hard drive. Remove the access panel (Access Panel on the drive latch... drive, make sure you do not have created a Recovery Disc Set to back up the data from the back of the PC. If you have this CD set, select Start > HP Backup and Recovery and create it locks into the hole marked 2, and then slide the drive back until it now. 1. If...
...Replacement Procedures Microtower (MT) Chassis Removing the Hard Drive NOTE: Before you remove the old hard drive, be sure to restore the operating system, software drivers, and any software applications that you can transfer the data to the new hard drive. Remove the access panel (Access Panel on the drive latch... drive, make sure you do not have created a Recovery Disc Set to back up the data from the back of the PC. If you have this CD set, select Start > HP Backup and Recovery and create it locks into the hole marked 2, and then slide the drive back until it now. 1. If...