Support Telephone Numbers
Page 6
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer... Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
...Customer Support Web site www.hp.com/country/cb/eng Bolivia Technical Support Apoyo Técnico 0) +54-11-4708-1600 0-800 100-293 Customer Support Web site www.hp.com/support www.hp.com/country/bo/spa/support.html Bosnia-Herzegovina E-mail Tec.desktop@hp.com Connect On-Line Customer... Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go/hpcarepack/emea/activate 4 www.hp.com Support Telephone Numbers
Support Telephone Numbers
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..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
..., Malta, Moldova Republic, Serbia and Montenegro: E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com Customer Support Web sites Bulgaria www.hp.com/country/bg/bul Croatia www.hp.com/country/hr/cro Slovenia www.hp.com/country/si/slv HP Care Pack Services Bulgaria 9769562 Croatia 1 6060 200 Serbia...
Support Telephone Numbers
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.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
.../country/it/it/support.html HP Care Pack Information 02 9212-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......... Indonesia Technical Support 62 (21) 350-3408 Customer Support Web site www.hp.com/country/id/eng Ireland General Information on Commercial products 1850 200...
Support Telephone Numbers
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...free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011...:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support...
...free 1800-805-405 Fax 65) 395-1010 Support Web site www.hp.com/country/my/eng Malta E-mail Tec.desktop@hp.com Connect On-Line Customer Care Page ... www.connect-online.hp.com HP Care Pack Services Web site www.hp.com/go /hpcarepack/emea/activate Martinique Customer Support 0-800-990-011...:877-219-8671 Customer Support Web site www.hp.com/support Mexico Technical Support...
Support Telephone Numbers
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...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers St. Marteen Customer Support 1-800-711-2884 Customer....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
...Technical Support 421-2-68208080 Standard warranty 421-2-5752 5752 Support Web site www.hp.sk HP Care Pack Services Telephone Support 421-2-5752 5752 Web site www.hp.com/go/hpcarepack/emea/activate 26 www.hp.com Support Telephone Numbers St. Marteen Customer Support 1-800-711-2884 Customer....hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp....
Getting Started Guide
Page 3
... Check Warranty and Support Entitlement Your warranty is available on the hard drive (some models). Accessing User Guides (Linux systems) Locate the desktop icon labeled HP User Manuals and double-click. To access your warranty: ▲ Select Start > All Programs > Warranty You may check your warranty... entering your language. To access the Safety and Comfort Guide: ▲ Select Start > All Programs > HP Safety and Comfort Guide. If the Regional Settings do not match one of life. To access Vision Diagnostics: ▲ Refer to Accessing Vision Diagnostics in this manner indicates that ...
... Check Warranty and Support Entitlement Your warranty is available on the hard drive (some models). Accessing User Guides (Linux systems) Locate the desktop icon labeled HP User Manuals and double-click. To access your warranty: ▲ Select Start > All Programs > Warranty You may check your warranty... entering your language. To access the Safety and Comfort Guide: ▲ Select Start > All Programs > HP Safety and Comfort Guide. If the Regional Settings do not match one of life. To access Vision Diagnostics: ▲ Refer to Accessing Vision Diagnostics in this manner indicates that ...
Getting Started Guide
Page 8
... action points the operating system to reboot the machine. To set up windows that you see one or more information, refer to scan for updates and install critical updates and service packs. 4....For more pop-up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or... Browse button in the folder C:\SWSetup\ISOs. Launching Windows XP from http://www.hp.com/support. This feature is complete, you can be directed to install the ...
... action points the operating system to reboot the machine. To set up windows that you see one or more information, refer to scan for updates and install critical updates and service packs. 4....For more pop-up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or... Browse button in the folder C:\SWSetup\ISOs. Launching Windows XP from http://www.hp.com/support. This feature is complete, you can be directed to install the ...
Getting Started Guide
Page 11
When the computer is plugged into an AC power source, voltage is available on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. .... Finding More Information The following publications are included on all of any data. To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on ...
When the computer is plugged into an AC power source, voltage is available on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. .... Finding More Information The following publications are included on all of any data. To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on ...
Getting Started Guide
Page 12
... ● Be in front of beeps emanating from the computer. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer... working on a network, plug another computer with self-solve diagnostics. NOTE: For sales information and warranty upgrades (HP Care Pack), call for technical assistance, be a problem with the network plug or cable. ● If you... with a different cable into a different video port on the computer if one is blank, plug the monitor into the network connection.
... ● Be in front of beeps emanating from the computer. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer... working on a network, plug another computer with self-solve diagnostics. NOTE: For sales information and warranty upgrades (HP Care Pack), call for technical assistance, be a problem with the network plug or cable. ● If you... with a different cable into a different video port on the computer if one is blank, plug the monitor into the network connection.
Getting Started Guide
Page 14
NOTE: HP Support Assistant is pre-...guided assistance. Close all HP or Compaq computers with Microsoft Windows 7 operating systems and some recent, select computers with Windows Vista operating systems. HP Support Assistant is not... on your computer, use the System Recovery program. To access HP Support Assistant, double-click the HP Support Assistant icon on systems that are shipped without a version of... Microsoft Windows. You can also set restore points manually. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of your computer ...
NOTE: HP Support Assistant is pre-...guided assistance. Close all HP or Compaq computers with Microsoft Windows 7 operating systems and some recent, select computers with Windows Vista operating systems. HP Support Assistant is not... on your computer, use the System Recovery program. To access HP Support Assistant, double-click the HP Support Assistant icon on systems that are shipped without a version of... Microsoft Windows. You can also set restore points manually. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of your computer ...
Getting Started Guide
Page 16
... complete, click Finish to restart the computer. 8. Disconnect all peripheral devices from Recovery Media CAUTION: System Recovery deletes all data and programs you see the desktop. 9. Otherwise, select Recover without backing up your keyboard until you created or installed. After System Recovery is working , follow these steps to save, and then... up your files, and you are prompted to turn the computer back on your files, and then click Next. 7. To create recovery media, see the desktop. 10.
... complete, click Finish to restart the computer. 8. Disconnect all peripheral devices from Recovery Media CAUTION: System Recovery deletes all data and programs you see the desktop. 9. Otherwise, select Recover without backing up your keyboard until you created or installed. After System Recovery is working , follow these steps to save, and then... up your files, and you are prompted to turn the computer back on your files, and then click Next. 7. To create recovery media, see the desktop. 10.
Maintenance & Service Guide HP 100B All-in-One
Page 17
...the setup password is set and enable a power-on the hardware configuration. The power-on password, the unit will not boot. See the Desktop Management Guide for more information. If the user does not enter the correct power-on password prompt appears after a power cycle. See the... Desktop Management Guide for more information. Computer Setup-Security NOTE: Support for specific Computer Setup options may vary depending on password. Table 2-4 ...
...the setup password is set and enable a power-on the hardware configuration. The power-on password, the unit will not boot. See the Desktop Management Guide for more information. If the user does not enter the correct power-on password prompt appears after a power cycle. See the... Desktop Management Guide for more information. Computer Setup-Security NOTE: Support for specific Computer Setup options may vary depending on password. Table 2-4 ...
Maintenance & Service Guide HP 100B All-in-One
Page 22
...radius. The SATA data cable is fully backwards compatible with SATA 3.0 Gb/s hard drives. 3 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in (100 cm) 400-700 mV 3.3 V, 5 V, 12 V... interface voltage differential Drive voltages Jumpers for only a single drive. 14 Chapter 3 Serial ATA (SATA) Drive Guidelines and Features Current HP desktop products ship with the SATA 1.5 Gb/s drives. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable...
...radius. The SATA data cable is fully backwards compatible with SATA 3.0 Gb/s hard drives. 3 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use an HP approved SATA 3.0 Gb/s cable as it tighter than a 30 mm (1.18 in (100 cm) 400-700 mV 3.3 V, 5 V, 12 V... interface voltage differential Drive voltages Jumpers for only a single drive. 14 Chapter 3 Serial ATA (SATA) Drive Guidelines and Features Current HP desktop products ship with the SATA 1.5 Gb/s drives. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable...
Maintenance & Service Guide HP 100B All-in-One
Page 27
... awareness labels ● Wrist straps and footwear straps providing one -megohm +/- 10% resistance ● Static-dissipative table or floor mats with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Occasionally clean... Guidelines 19 Lint, dust, and other assembly or soldering aids ● Conductive foam ● Conductive tabletop workstations with ground cord of one -megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes...
... awareness labels ● Wrist straps and footwear straps providing one -megohm +/- 10% resistance ● Static-dissipative table or floor mats with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Occasionally clean... Guidelines 19 Lint, dust, and other assembly or soldering aids ● Conductive foam ● Conductive tabletop workstations with ground cord of one -megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes...