Hayward RC9740CUB Support and Manuals
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Robotic Cleaners Troubleshooting Guide - Page 2
... & TigerShark QC Important safety instructions Service Tools Filter Removal/Cleaning and Drain Flaps Handle Removal Venturi Removal Bottom Lid Disassembly Side Cover Removal Drive Track and Idlers Power Cord and Motor Box Wheel Tube Brush and Bearings Using the Scanner Tool Power Supply and Flotation Cord Testing Basic Operation Troubleshooting
Page 1 Page 2 Pages...
Robotic Cleaners Troubleshooting Guide - Page 3
Table of Contents Continued
SharkVAC & E-Vac Service Tools Power Supply Filter Removal Filter Replacement Wheel and Tire Removal Side Cover Removal Drive Track and Idlers Main Drive Pulley Removal Wheel Tube Removal Wheel Tube Brush Power Cord Removal Motor Box Removal Power Supply and Flotation Cord Testing Troubleshooting
Page 44 Page 45 Pages 46-47...
Robotic Cleaners Troubleshooting Guide - Page 5
Service Tools
Pin Removal Tool
Torque Driver
Torx Bit Spanner Tool
Torx Driver
Scanner
Page 2
Robotic Cleaners Troubleshooting Guide - Page 6
Lighted
Quick Clean LED (QC Models Only)
Power Cord
Full Cycle Button and LED
(QC Models Only)
Flotation Power Cord Connector
Page 3 Power Supply
On/Off Switch -
Robotic Cleaners Troubleshooting Guide - Page 9
Filter Removal
Note: Elements must be installed with support ribs facing outward
Filter cartridge assembly
Note: Elements can be cleaned by gently spraying with a garden hose.
For temporary use high
pressure or this may damage the element.
Filter elements removed
Spring cleanup filter elements. Page 6 Be careful not to use
in heavy spring cleaning.
Robotic Cleaners Troubleshooting Guide - Page 30
Motor assembly removed. The impeller
can be serviced, only replaced.
It does not contain oil and is a sealed unit and cannot be replaced. Note: The motor assembly is water cooled.
Impeller removal
Page 27 Power Cord & Motor Box Removal
Output shaft key on motor, mates with drive gear.
Robotic Cleaners Troubleshooting Guide - Page 32
Unsnap the tabs, these
run length wise of the brush.
Wheel Tube Brush
Brush replacement can be done leaving the machine assembled or broken down. Page 29
Robotic Cleaners Troubleshooting Guide - Page 34
Using The Scanner Tool
Power switch on
Scanner female end
Initializing Please wait
Startup Screen
Scanner male end
Scanner Setup
Power cord to cleaner
Page 31
Robotic Cleaners Troubleshooting Guide - Page 36
... in the water. 3. Worn or defective pump motor, drawing less than 1
amp at power source. 6. Unit will stop after placing the unit in manufacture or repair. 4. Debris around pump shaft. 2.
Attempting to run the unit out of times the pump motor has realized an over load condition. Pump Over Current Causes...
Robotic Cleaners Troubleshooting Guide - Page 38
... wire end. .4 to test.
Damaged power supply, check for breaks in the motor assembly box.
DC voltage test on power supply to .8 ohm's is not repairable and must be replaced if defective. The power
supply is acceptable.
Robotic Cleaners Troubleshooting Guide - Page 41
... to 3 hours in the first few cycles until the pool is unacceptable for algae. Service and inspect the pool filter system, vacuum the pool and resume use of the TigerShark ... . Page 38 Brush walls and chemically treat for cleaner use and filter maintenance.
• D.E. Troubleshooting
Will not climb walls
Filter Too Dirty to Allow Proper Machine Performance
• Pool condition ...
Robotic Cleaners Troubleshooting Guide - Page 42
... a basketball. Page 39
Troubleshooting
Will not climb walls
Pool design or configuration • The pool bottom corner design may allow objects to pass through and entangle or damage the impeller.
• Defective pump motor can be identified by a slow or non-rotating impeller. Machine problem
• Broken impeller. Replace the PVC rollers...
Robotic Cleaners Troubleshooting Guide - Page 43
Troubleshooting
Will not climb walls
Confusion on normal operation • The startup of each 4 hour ...machine should never operate with the handle in a clean pool. Install the Restrictor Plate Kit RCX11206 in the venturi.
• Inspect bottom lid filter plate gasket and replace if torn or missing. • Set handle position at Waterline, Blows Air Bubbles Through the Exit Venturi
...
Robotic Cleaners Troubleshooting Guide - Page 47
Pin Removal Tool
Torx Bit T-20
(not supplied)
Spanner Tool
Service Tools
Power Driver (not supplied)
Torx Drivers T-10 & T-25 (not supplied)
Belt Installation Tool
Torque Driver
Page 44
Robotic Cleaners Troubleshooting Guide - Page 65
The impeller
can be serviced, only replaced.
Output shaft key on motor, mates with drive gear. Impeller removal
Page 62 Note: The motor assembly is water cooled. Motor Box Removal
Rotate motor slightly to remove drive output shaft from side of unit, then lift out motor assembly.
It does not contain oil and is a sealed unit and cannot be replaced.
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