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Gateway Desktop Quick Start Guide - Page 1
...Choose an 'Internet Service Provider 20 Network connections 21 Surf the Net 23
Helpdesk
25
Safe Computing 25
Maintenance 25
Updates 28
Security 28
Windows Remote Assistance 33
Diagnose & Repair 34
Top Troubleshooting Cases 34
Miscellaneous Troubleshooting 39
Recovering your system 46
To recover your system 46
Recovering pre-installed software and drivers .. 46
Returning...
Gateway Desktop Quick Start Guide - Page 3
.... Gateway Recovery Management If you an option to update the guide at least once online (see page 46 for details).
it , while giving you should ever encounter a problem with your computer. Gateway Support Make sure you check Gateway InfoCentre, the electronic user's guide installed on your computer.
Important Information - 3 It will ensure better and quicker service.
Gateway...
Gateway Desktop Quick Start Guide - Page 10
...the model you attach any device, check the installation instructions that ...recordable CDs and single-
Quick Start & Troubleshooting Guide Precautions
✓ If a program needs ...you are commonly used on Gateway computers. or double-layer ...manually:
1.
Disc Compatibility for example, see Removing a card from an External Card Reader on page 9). To view documentation specific...
Gateway Desktop Quick Start Guide - Page 16
... and all factory-loaded software and drivers, click Create factory default disc.
- Gateway Recovery Management
To prepare your computer experiences problems that you may need to complete the recovery discs. Creating recovery discs If your computer for system recovery options, you should create a set of recovery discs as soon as possible. Gateway
Recovery Management opens.
2. Important: We...
Gateway Desktop Quick Start Guide - Page 18
... drivers and downloads. If available, select the Express setup option, you to www.gateway.com and check out the Support ...upgrade your computer.
Your updated version of multimedia content, presented with a remote control. The first time you start a setup wizard, which will configure some basic settings.
sign). Note: It is not recommended that may have been installed by Gateway...
Gateway Desktop Quick Start Guide - Page 24
... of online activities and services: visit us regularly for the latest information and downloads!
24 - Simply click on your computer's desktop. www.gateway.com is dedicated to provide you started why not visit our website, www.gateway.com. Check out our Support section to personalized news. manually organize your needs. Quick Start & Troubleshooting Guide
Gateway is your new...
Gateway Desktop Quick Start Guide - Page 27
...setting, and it did not work until you should use Programs and Features in the Control Panel. Select Windows System Restore and click on Start > All Programs > Accessories > System Tools > System Restore. driver installations or specific software). This is useful when a driver installation... time This option will automatically restart and open the Recovery Program. 2. Windows System Restore.
Gateway Desktop Quick Start Guide - Page 36
... may freeze when the Gateway logo displays. The computer will solve the problem entirely. Press F12 when starting your computer using the arrow keys or mouse (if available). 2. Start your computer. If it does, replacing the USB assembly of the problem, disconnect the USB cable from starting. 1. Press OK to use basic files and drivers. 1.
Gateway Desktop Quick Start Guide - Page 38
...Recovery Program. Quick Start & Troubleshooting Guide This allows you to a previous version of the screen, try uninstalling and reinstalling it in the top right corner of that driver may check the Gateway Support...there are good chances that a specific program does not work correctly, try using Windows Task Manager If you see page 37 for updates. The screen displays applications, ...
Gateway Desktop Quick Start Guide - Page 43
...
1. d.
To send and receive emails, you follow the installation instructions provided with printers. Check your connection details (username, password, server phone number, email address, etc.) and restore your Internet settings, following the procedure given by your printer's user's guide for specific instructions. When Surfing the Internet, You Get an Error Message
1. a. a.
Gateway Desktop Quick Start Guide - Page 44
... run on your computer's specifications • System Information
Click on the website for any new program, be held responsible for the software.
1. Installing a program
When you install a new program, first read the model description on the + to shut down your printer's manual for information about resolving error messages. Double-click on the Setup (or Install) icon and follow...
Gateway Desktop Quick Start Guide - Page 45
...necessary to the Recovering your system section on your original computer hardware drivers, you want to uninstall. For further information on Start > ...installation. Remember to start the program's uninstall process. For best results, an authorized service provider should check the supplied manual first. 3. Check your computer's specifications (see Check your computer's specifications...
Gateway Desktop Quick Start Guide - Page 46
... your system to retain all settings and personal data for recovering your system from significant hardware and software problems. For instructions, see "Returning to
follow the instructions provided with the device. Gateway
Recovery Management opens. - The Gateway Application Recovery main
menu opens.
46 - To recover your pre-installed software and drivers: 1. If nothing else has solved...
Gateway Desktop Quick Start Guide - Page 47
... hard-to-resolve software problems, you want to get your system running again. Your system is restored using Microsoft System Restore, click Start, then click Help and Support. Click on the install icon for each time you specified.
To return to complete the installation.
Returning to one of software and device drivers opens.
4. Helpdesk - 47...
Gateway Desktop Quick Start Guide - Page 48
... drive is where you have installed a replacement hard drive, see "Recovering from the recovery disc you inserted.
4. Gateway Recovery Management opens.
2.
During startup...Troubleshooting Guide Caution: This complete recovery deletes everything to return your system to its factory condition. Returning your system to its factory condition
If your computer experiences problems...
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