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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
... this manual carefully to high-quality, brand-name components at Gateway.
2
www.gateway.com Gateway stands behind our value proposition to come. We are provided with the best product possible. You have a problem, our knowledgeable, dedicated customer service department will provide you keep your computer in addition to familiarize yourself with our range of -class service and support...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
...Service
Click Customer Service to help you get a list of all Gateway computers.
Resources
Click Resources to access utilities to view information about warranties and special offers.
Chapter 1: Getting Help
Support Home
Click Support Home, then click Computers. Upgrade Center
Click Upgrade Center to access product documentation, specifications, and guides for BIOS and driver...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... power cord are connected.
■ Make sure that you followed each instruction. ■ If an error occurs in a program, see "Preventing static electricity discharge" on page 50. Type the keyword troubleshooting in the
Search box
, then click the arrow.
60
www.gateway.com The
message may help .
For more information about preventing damage from...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
..., you still get the error, your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting
You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com If you have a problem with your ISP may...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
... not appear in the Search box
, then click the arrow.
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com
You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
...Control Panel window opens.
You may cause problems with your computer. www.gateway... about modem troubleshooting, click Start, then
click Help and Support. Help and Support
For more ...troubleshooting in use (for example, someone is on your computer.
If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... setting up a network in your company network Every network is unique.
Chapter 6: Troubleshooting
Mouse
The mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your password Make sure that CAPS LOCK is turned off, then retype the password.
74
www.gateway.com
Help and Support...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
...
For more information about printer troubleshooting, click Start, then
click Help and Support. To make sure that you need to work offline:
1 Click Start, then click Control Panel.
See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is online. You see a "Printer queue is full" error message ■ Make sure that...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
.... www.gateway.com
77
For more information about sound troubleshooting, click Start, then
click Help and Support. For more information, see "Adjusting the volume" on page 30.
■ If you are using external speakers, see "Adjusting the volume" on page 30.
■ Make sure that the volume controls are turned up.
Sound
Troubleshooting
You are...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
... device.
82
www.gateway.com
Chapter 7: Networking Your Computer
Introduction to Networking
An Ethernet network consists of two or more computers connected together through an Ethernet cable. Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is Dynamic Host Control Protocol (DHCP) using a router. Important
Check local code requirements before installing Ethernet cable or other wiring...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 91
...service... Maintenance. Creating an Ethernet network
Making sure your...settings will be unique on the network. Before you begin setting up your network, you change anything about your home setup...specific instructions they have a broadband connection already installed, make sure that your broadband connection is working , contact your current setup. The Control Panel window opens. www.gateway...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
...1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com
Contact with them could fall into such power lines or...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 83, 89
connecting 31
DSL 31, 83...
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