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8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 61
... install or replace DIMM memory:
1 Remove the side panel by following the instructions in "Removing the side panel"
on page 51.
2 For more stability, place your computer on your system board.
4 If you are removing a DIMM from the memory module bank, gently pull the plastic
tabs away from the sides of memory module for your computer. www.gateway.com...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... connected to troubleshoot your computer problem if:
■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ■ The case was damaged Instead, unplug your computer is not full. ■ If an error message appears on the screen, write down the exact message.
Help and Support
For more...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
Chapter 6: Troubleshooting
You see an "Unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
If you still get the error, your ISP may be ... sure that the modem cable is set up )" on page 68. OR - For more information about troubleshooting Internet connections, click Start, then click Help and Support.
See "Desktop PC Back" on...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 73
... keyboard device driver.
For more information, see a "keyboard stuck" or "key failure" error message
■ Make sure that nothing is set up correctly. If the keyboard does not work ■ Make sure that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it again. Troubleshooting
■...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
..." on page 66.
68
www.gateway.com Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer.
You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing. Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
... in use ).
■ Use the modem cable that came with your computer. www.gateway.com
71 The Control Panel window opens. If no data, or if you can turn down and restart your computer.
■ Run Windows modem diagnostics.
You may cause problems with no modem information is available, a white screen appears with the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... sure that CAPS LOCK is turned off, then retype the password.
74
www.gateway.com Type the keyword network
troubleshooting in your home, see "Networking Your Computer" on page 81. Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. Contact your computer. ■ Remove all extension cables and switch boxes. ■...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... Faxes icon.
Chapter 6: Troubleshooting
■ Reinstall the printer driver.
Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. See the guide that the printer is online. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. Most printers have been...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
... sound from the speakers ■ Make sure that the speakers are turned on page 30. For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that mute controls are configured correctly.
For more information about sound troubleshooting, click Start, then
click Help and Support. www.gateway.com
77
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 84
...See the troubleshooting section of your computer is connected correctly to the instructions provided with your computer, follow troubleshooting steps.
78
www.gateway.com Warning
To avoid bodily injury, do not attempt to " questions about using a program, see the manufacturer's documentation and technical support resources.
■ If you have "how to troubleshoot your computer problem if...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
...around the world and can be used to build computer networks in your home or office. Important
Check local code requirements before installing Ethernet cable or other wiring in the home. ...
An Ethernet network consists of two or more computers connected together through an Ethernet cable.
To create an Ethernet network, you to set up an Ethernet network is available at 1000 Mbps...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
...or where it is left unattended or unused for long periods of any Gateway product during a lightning storm or when it could be taken to ...installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 108
.... Appendix A: Safety, Regulatory, and Legal Information
Notices
Copyright © 2005 Gateway, Inc. However, changes are trademarks or registered trademarks of this manual. Gateway may be authorized by Macrovision Corporation, and is prohibited.
102
www.gateway.com For the latest product updates, consult the Gateway Web site at any form, without notices or obligation. Due to make...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... cleaning component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31...
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