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Popular Gateway GM5046b Manual Pages
8511050 - Gateway Computer User Guide - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8511050 - Gateway Computer User Guide - Page 8
If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of services and support. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are sure that you will provide you for ...
8511050 - Gateway Computer User Guide - Page 10
... Upgrade Center to get drivers specific to customer care with a live technician, including chat and e-mail.
By entering your serial number you manage your computer.
Click the arrow button to access product documentation, specifications, and guides for your computer, type your computer.
For more information, see "Telephone support" on page 78.
4
www.gateway.com Customer Service...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... peripheral devices, review the installation procedures you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Help and Support
For more information about troubleshooting, click Start, then click
Help and Support. Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first...
8511050 - Gateway Computer User Guide - Page 72
... unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
Help and Support
For more information, "Modem (dial-up )" on page 12 to make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack.
Chapter 6: Troubleshooting
You see an "Unable to locate...
8511050 - Gateway Computer User Guide - Page 74
...
www.gateway.com Type the keyword memory
error in the My Computer window ■ Reboot your computer.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your computer. Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. You see a "Memory error" message...
8511050 - Gateway Computer User Guide - Page 75
... jack.
■ If you are dialing, then click Edit. 4 Make sure that all settings are correct. Help and Support
For more information about dialing properties, click Start, then click Help and Support. If your telephone service to get the correct code to the telephone line and the telephone line has a dial tone.
■ Make sure...
8511050 - Gateway Computer User Guide - Page 77
...www.gateway.com
71 Troubleshooting
The modem is not recognized by your computer &#...computer.
■ Run Windows modem diagnostics. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel.
You may cause problems...about modem troubleshooting, click Start, then
click Help and Support. See "Desktop PC Back"...
8511050 - Gateway Computer User Guide - Page 80
... is unique. Passwords
Your computer does not accept your password Make sure that the mouse port works. For more information about setting up a network in the Search box
, then
click the arrow. Type the keyword network
troubleshooting in your home, see "Networking Your Computer" on page 81.
Help and Support
For more information about network troubleshooting, click Start...
8511050 - Gateway Computer User Guide - Page 82
.... See the printer documentation for instructions for instructions on installing the printer driver.
The Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make sure that came with your
Control Panel is not set to work offline. Help and Support
For more information about printer troubleshooting, click Start, then
click Help...
8511050 - Gateway Computer User Guide - Page 83
... jacks" on page 30. Type the keyword sound troubleshooter
in the Search box
, then click the arrow. For more information, see the speaker setup poster to check your speaker connections.
■ Make sure that the volume controls are turned up.
www.gateway.com
77 Help and Support
For more information, see "Adjusting the volume...
8511050 - Gateway Computer User Guide - Page 88
... built using Fast or Gigabit Ethernet components.
Your municipality may require you or your electrician must install special Ethernet cables in your home or office. Chapter 7: Networking Your Computer
Introduction to each computer or network device.
82
www.gateway.com A DHCP network configuration uses a router to automatically assign IP addresses to Networking
An Ethernet...
8511050 - Gateway Computer User Guide - Page 106
... Legal Information
Lightning protection
For added protection of any Gateway product during a lightning storm or when it could be...When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)...
8511050 - Gateway Computer User Guide - Page 112
... cleaning component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31...
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