8512779 - Gateway Computer User Guide (for computers with Windows Vista)
Page 8
...! Tip You can also search for a topic in addition to answer questions about your computer's software features. Using the Gateway Web site Gateway's online support is available 24 hours a day, 7 days a week and provides the most stringent quality control tests to...from Information from all of your new computer. You have a problem, our knowledgeable, dedicated customer service department will be pleased with your computer. Visit the Gateway Support Web site at Gateway. Each and every Gateway computer uses the latest technology and passes through the most current ...
...! Tip You can also search for a topic in addition to answer questions about your computer's software features. Using the Gateway Web site Gateway's online support is available 24 hours a day, 7 days a week and provides the most stringent quality control tests to...from Information from all of your new computer. You have a problem, our knowledgeable, dedicated customer service department will be pleased with your computer. Visit the Gateway Support Web site at Gateway. Each and every Gateway computer uses the latest technology and passes through the most current ...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
Page 9
...programs provide information online so you are taken. Many provide FAQs (Frequently Asked Questions), a Search feature, articles about their software, tutorials, and forums where problems and solutions are using the program. Help and Support opens. 2 In the Help and Support window, type Windows Media Center in the Search Help For...particular Help site to the Internet, click Windows Online Help, then type Windows Media Center in the Search Help box, then press ENTER. Gateway Customer Care will need this information if you receive a list of any Help and Support screen, then press ENTER.
...programs provide information online so you are taken. Many provide FAQs (Frequently Asked Questions), a Search feature, articles about their software, tutorials, and forums where problems and solutions are using the program. Help and Support opens. 2 In the Help and Support window, type Windows Media Center in the Search Help For...particular Help site to the Internet, click Windows Online Help, then type Windows Media Center in the Search Help box, then press ENTER. Gateway Customer Care will need this information if you receive a list of any Help and Support screen, then press ENTER.
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
Page 64
... viruses and spyware: 1 Click (Start), All Programs, Norton Internet Security, then click Norton Internet Security. Norton Internet Security opens. 2 On the left side of fixed problems appears. Norton Internet Security scans your computer Removing viruses and spyware To scan for viruses and spyware and removes any that you are connected to...
... viruses and spyware: 1 Click (Start), All Programs, Norton Internet Security, then click Norton Internet Security. Norton Internet Security opens. 2 On the left side of fixed problems appears. Norton Internet Security scans your computer Removing viruses and spyware To scan for viruses and spyware and removes any that you are connected to...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
Page 66
To update Windows: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. Windows checks the Microsoft web site to fix the problem. The Windows Security Center dialog box opens. 3 Click Windows Update. Windows Update If a hacker finds a way to bypass the security features built into Windows, Microsoft ...
To update Windows: 1 Click (Start), Control Panel, then click Security. 2 Click Security Center. Windows checks the Microsoft web site to fix the problem. The Windows Security Center dialog box opens. 3 Click Windows Update. Windows Update If a hacker finds a way to bypass the security features built into Windows, Microsoft ...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
Page 67
...Update, click Start, then click Help and Support. www.gateway.com 4 Click: • Install Updates to download and install updates on your changes to the schedule settings, then click OK. To fix the problem, click on the Internet. Scheduling automatic updates Use the...Windows Update. 4 Click Change Settings. Your computer may include BigFix. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. Windows can routinely check for the latest updates for problems and conflicts. To schedule automatic updates: 1 Click (Start), Control Panel, then click ...
...Update, click Start, then click Help and Support. www.gateway.com 4 Click: • Install Updates to download and install updates on your changes to the schedule settings, then click OK. To fix the problem, click on the Internet. Scheduling automatic updates Use the...Windows Update. 4 Click Change Settings. Your computer may include BigFix. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. Windows can routinely check for the latest updates for problems and conflicts. To schedule automatic updates: 1 Click (Start), Control Panel, then click ...
8512834 - FX Hardware Reference Guide
Page 3
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
8512834 - FX Hardware Reference Guide
Page 20
..., and schedule a variety of tasks. During an electrical storm, unplug both the power cord and the modem connection. Avoiding discomfort and injury from power source problems Warning High voltages can increase to change your position, stretch your muscles, and relieve your computer through both the surge protector and the modem. Although...
..., and schedule a variety of tasks. During an electrical storm, unplug both the power cord and the modem connection. Avoiding discomfort and injury from power source problems Warning High voltages can increase to change your position, stretch your muscles, and relieve your computer through both the surge protector and the modem. Although...
8512834 - FX Hardware Reference Guide
Page 71
... check hard drive space, delete unnecessary files, defragment files, and back up files. 65 www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. To fix the problem, click on the Internet. Whenever BigFix detects a problem, it alerts you can use to open BigFix. Managing hard drive space Windows provides several...
... check hard drive space, delete unnecessary files, defragment files, and back up files. 65 www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. To fix the problem, click on the Internet. Whenever BigFix detects a problem, it alerts you can use to open BigFix. Managing hard drive space Windows provides several...
8512834 - FX Hardware Reference Guide
Page 74
... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 68 Also use them. The Computer window opens. 2 Right-click the ...drive that are found . 4 Correct any problems that you restart your computer several minutes. Your drive is being used. If you use your computer less frequently, once a month may take ...
... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 68 Also use them. The Computer window opens. 2 Right-click the ...drive that are found . 4 Correct any problems that you restart your computer several minutes. Your drive is being used. If you use your computer less frequently, once a month may take ...
8512834 - FX Hardware Reference Guide
Page 82
... preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you are correctly grounded before accessing internal components....guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was ...
... preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you are correctly grounded before accessing internal components....guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was ...
8512834 - FX Hardware Reference Guide
Page 83
... is configured correctly by pressing and holding F2 while your computer restarts. Occasionally, discs are listed in cards See "Expansion cards" on page 82. www.gateway.com Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be able to play these CDs on your computer. • Clean the disc. You...
... is configured correctly by pressing and holding F2 while your computer restarts. Occasionally, discs are listed in cards See "Expansion cards" on page 82. www.gateway.com Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be able to play these CDs on your computer. • Clean the disc. You...
8512834 - FX Hardware Reference Guide
Page 89
...unnecessary files" on page 97. The hard drive cannot be lost when you see "Checking the hard drive for errors" on the hard drive. www.gateway.com Hard drive You see a "Non-system disk" or "disk error" error message • Eject the diskette from the diskette drive, then press... on page 67. You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. For instructions on fixing hard drive problems, see a "General failure reading drive C" error message • If a diskette is full, copy any files not regularly used to another drive. To ...
...unnecessary files" on page 97. The hard drive cannot be lost when you see "Checking the hard drive for errors" on the hard drive. www.gateway.com Hard drive You see a "Non-system disk" or "disk error" error message • Eject the diskette from the diskette drive, then press... on page 67. You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. For instructions on fixing hard drive problems, see a "General failure reading drive C" error message • If a diskette is full, copy any files not regularly used to another drive. To ...
8512834 - FX Hardware Reference Guide
Page 90
... cable is having technical difficulties. 84 If you have lost your Internet connection, or your setup poster to browse the Internet • This problem can occur when you have a problem with your ISP may be having technical difficulties. OR If you are using a dial-up modem, make sure that the modem cable...
... cable is having technical difficulties. 84 If you have lost your Internet connection, or your setup poster to browse the Internet • This problem can occur when you have a problem with your ISP may be having technical difficulties. OR If you are using a dial-up modem, make sure that the modem cable...
8512834 - FX Hardware Reference Guide
Page 92
Media Center This section only covers problems relating to Media Center mode. To view Media Center troubleshooting information that is best viewed on your TV Many factors, such as the source video ... progressive scan), can affect the video quality significantly: • Display type-The Media Center is not covered in this section, go to the Gateway support Web Site at www.gateway.com. Type the phrase Media Center in the Search Help box, then press ENTER. If you did not order a display device when...
Media Center This section only covers problems relating to Media Center mode. To view Media Center troubleshooting information that is best viewed on your TV Many factors, such as the source video ... progressive scan), can affect the video quality significantly: • Display type-The Media Center is not covered in this section, go to the Gateway support Web Site at www.gateway.com. Type the phrase Media Center in the Search Help box, then press ENTER. If you did not order a display device when...
8512834 - FX Hardware Reference Guide
Page 93
... be made correctly for computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. For a better picture on a newer model TV. 87 Although they offer excellent resolutions and refresh rates, ...they are generally not optimized for motion video playback. Gateway recommends using high-quality video cables that your TV includes a VGA port, connect the VGA cable from the computer's S-Video Out port to ...
... be made correctly for computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. For a better picture on a newer model TV. 87 Although they offer excellent resolutions and refresh rates, ...they are generally not optimized for motion video playback. Gateway recommends using high-quality video cables that your TV includes a VGA port, connect the VGA cable from the computer's S-Video Out port to ...
8512834 - FX Hardware Reference Guide
Page 95
..., then click Help and Support. Type the phrase memory error in the system tray. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. www.gateway.com You want to play recorded programs on any computer that your Internet account is set up and connected to inspect...
..., then click Help and Support. Type the phrase memory error in the system tray. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. www.gateway.com You want to play recorded programs on any computer that your Internet account is set up and connected to inspect...
8512834 - FX Hardware Reference Guide
Page 97
...keyword dialing in the telephone wall jack are correct. Dial a single number (such as the modem. • Make sure that is a common problem that makes a difference. Do not connect these devices to the Internet • The ISP may be having technical difficulties. These lines do not work... correctly. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are secure. You can tolerate and still work with ...
...keyword dialing in the telephone wall jack are correct. Dial a single number (such as the modem. • Make sure that is a common problem that makes a difference. Do not connect these devices to the Internet • The ISP may be having technical difficulties. These lines do not work... correctly. www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are secure. You can tolerate and still work with ...
8512834 - FX Hardware Reference Guide
Page 98
... provider equipment, or ISP limitations, may not support 48K uploads. If your computer. Some telephone cables do not meet required cable standards and may cause problems with your computer has a v.92 modem, the speed at which you have been made correctly, see your setup poster or "Connecting a dial-up modem" on...
... provider equipment, or ISP limitations, may not support 48K uploads. If your computer. Some telephone cables do not meet required cable standards and may cause problems with your computer has a v.92 modem, the speed at which you have been made correctly, see your setup poster or "Connecting a dial-up modem" on...
8512834 - FX Hardware Reference Guide
Page 103
...volume" on . • See the speaker setup poster to recover your speaker connections. • Make sure that the universal jacks are turned up. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned on page 30. • If you need to check... your system under most computer problems by following the information in "Troubleshooting" on page 99. 97 For more information, see "Configuring the audio jacks" on page 30. • ...
...volume" on . • See the speaker setup poster to recover your speaker connections. • Make sure that the universal jacks are turned up. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned on page 30. • If you need to check... your system under most computer problems by following the information in "Troubleshooting" on page 99. 97 For more information, see "Configuring the audio jacks" on page 30. • ...
8512834 - FX Hardware Reference Guide
Page 104
...DVD-compatible drive to follow that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by re-installing the software or the hardware drivers. If you created. (Your computer must create the discs) or by using... see "Recovering your system using the Windows DVD" on page 108. • To re-install your pre-installed software and device drivers using Gateway Recovery Center. 98 You can perform a partial recovery by recovering the software and device drivers that were pre-installed at the factory, see "...
...DVD-compatible drive to follow that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by re-installing the software or the hardware drivers. If you created. (Your computer must create the discs) or by using... see "Recovering your system using the Windows DVD" on page 108. • To re-install your pre-installed software and device drivers using Gateway Recovery Center. 98 You can perform a partial recovery by recovering the software and device drivers that were pre-installed at the factory, see "...