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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11 ... chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11 ... chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
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... (UPS) supplies battery power to far above normal levels and cause data loss or system damage. Protect your computer by connecting them from power source problems Warning High voltages can increase to your computer and peripheral devices by using a surge protector. If you type. • Do not slouch forward or lean...
... (UPS) supplies battery power to far above normal levels and cause data loss or system damage. Protect your computer by connecting them from power source problems Warning High voltages can increase to your computer and peripheral devices by using a surge protector. If you type. • Do not slouch forward or lean...
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...status: 1 Start (or restart) your computer. Adding or replacing a RAID drive Caution Never remove an active drive from an array until the problems can replace a failed RAID drive with a green triangle) each drive you want to delete, then press DELETE. If your RAID controller documentation or...Type Y to confirm the drive reset. Your new drive acts as the failed drive. A warning message appears. 5 Type Y to confirm volume deletion. www.gateway.com 4 Press ↑ or ↓ to highlight the RAID volume you want to reset, then press ENTER. When you add or replace a drive in ...
...status: 1 Start (or restart) your computer. Adding or replacing a RAID drive Caution Never remove an active drive from an array until the problems can replace a failed RAID drive with a green triangle) each drive you want to delete, then press DELETE. If your RAID controller documentation or...Type Y to confirm the drive reset. Your new drive acts as the failed drive. A warning message appears. 5 Type Y to confirm volume deletion. www.gateway.com 4 Press ↑ or ↓ to highlight the RAID volume you want to reset, then press ENTER. When you add or replace a drive in ...
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...-to open BigFix. Use Windows Update to the software and hardware on that apply only to choose updates for problems and conflicts. Whenever BigFix detects a problem, it running Windows Update, see "Protecting Your Computer" in your computer's operating system, software, and hardware. ...Type windows update in your computer for your online User Guide. To fix the problem, click on your computer. For information on the Internet. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then...
...-to open BigFix. Use Windows Update to the software and hardware on that apply only to choose updates for problems and conflicts. Whenever BigFix detects a problem, it running Windows Update, see "Protecting Your Computer" in your computer's operating system, software, and hardware. ...Type windows update in your computer for your online User Guide. To fix the problem, click on your computer. For information on the Internet. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then...
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... does not use them. 84 The types of the options: • My files only cleans only the folders for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on this computer cleans all folders.
... does not use them. 84 The types of the options: • My files only cleans only the folders for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on this computer cleans all folders.
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...if you restart your computer). If you use your computer less frequently, once a month may take several hours every day, you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. Type checking for errors. After Windows has finished checking the ...for disk errors in the Search Help box, then press ENTER. 85 www.gateway.com If you use your computer several minutes. The Computer window opens. 2 Right-click the drive that are found . 4 Correct any problems that you want to check for errors, you see this prompt, click ...
...if you restart your computer). If you use your computer less frequently, once a month may take several hours every day, you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. Type checking for errors. After Windows has finished checking the ...for disk errors in the Search Help box, then press ENTER. 85 www.gateway.com If you use your computer several minutes. The Computer window opens. 2 Right-click the drive that are found . 4 Correct any problems that you want to check for errors, you see this prompt, click ...
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... correctly grounded before accessing internal components. Power cords or plugs are damaged - The case was dropped - The message may help Gateway Customer Care in your computer problem if: - Warning Make sure that your hard drive is not full. • If an error message appears on and while...peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that you have problems with your computer, try these safety guidelines: Warning Never remove your computer case cover while your computer is turned on the screen, write down the...
... correctly grounded before accessing internal components. Power cords or plugs are damaged - The case was dropped - The message may help Gateway Customer Care in your computer problem if: - Warning Make sure that your hard drive is not full. • If an error message appears on and while...peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that you have problems with your computer, try these safety guidelines: Warning Never remove your computer case cover while your computer is turned on the screen, write down the...
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... cards The computer does not recognize an add-in card. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. 95 For more information about troubleshooting, click Start, then click Help and Support. To identify your ... may be read by the CD or DVD drive. • If you are listed in the Search Help box, then press ENTER. www.gateway.com • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. ...
... cards The computer does not recognize an add-in card. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. 95 For more information about troubleshooting, click Start, then click Help and Support. To identify your ... may be read by the CD or DVD drive. • If you are listed in the Search Help box, then press ENTER. www.gateway.com • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. ...
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www.gateway.com Hard drive You see an "Insufficient disk space" error message • ...your files to backup media, then delete them from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 84. Help For more information about file management, click Start, then click Help... and Support. To fix hard drive problems, run the Error checking program. For instructions on deleting unnecessary files, see "Checking the hard drive for errors" on...
www.gateway.com Hard drive You see an "Insufficient disk space" error message • ...your files to backup media, then delete them from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 84. Help For more information about file management, click Start, then click Help... and Support. To fix hard drive problems, run the Error checking program. For instructions on deleting unnecessary files, see "Checking the hard drive for errors" on...
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... to locate host" message and are using a dial-up correctly. See your hardware reference or setup poster to make sure that the connections have a problem with your ISP may be having technical difficulties. • Double-check the URL or try a different URL. Help For more information, "Modem (dial...the modem cable is plugged into the modem jack and not the Ethernet network jack. You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you do not have been made correctly. • Make sure that the...
... to locate host" message and are using a dial-up correctly. See your hardware reference or setup poster to make sure that the connections have a problem with your ISP may be having technical difficulties. • Double-check the URL or try a different URL. Help For more information, "Modem (dial...the modem cable is plugged into the modem jack and not the Ethernet network jack. You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you do not have been made correctly. • Make sure that the...
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...; Age of the TV-Newer TVs usually have a VGA port, but includes an S-Video port, connect the S-Video cable from the Gateway Accessory Store. Gateway recommends using high-quality video cables that can be purchased from the Media Center computer's S-Video Out port to the TV's S-Video In...S-Video display output is not as good as VGA output. A poor cable connection can cause problems and affect the video quality. S-Video display quality is usually good for motion video playback. www.gateway.com • S-Video-If your TV does not have more information about changing the screen ...
...; Age of the TV-Newer TVs usually have a VGA port, but includes an S-Video port, connect the S-Video cable from the Gateway Accessory Store. Gateway recommends using high-quality video cables that can be purchased from the Media Center computer's S-Video Out port to the TV's S-Video In...S-Video display output is not as good as VGA output. A poor cable connection can cause problems and affect the video quality. S-Video display quality is usually good for motion video playback. www.gateway.com • S-Video-If your TV does not have more information about changing the screen ...
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... still work with a different communications program. Your 56K modem does not connect at a slower rate, abort downloads, or even disconnect. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support. The faster the modem, the less line noise it...all screws in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. Contact your telephone. Wiggle the modem cable to 53K. Other factors, such as the modem. Type dialing in the wall...
... still work with a different communications program. Your 56K modem does not connect at a slower rate, abort downloads, or even disconnect. www.gateway.com Help For more information about dialing properties, click Start, then click Help and Support. The faster the modem, the less line noise it...all screws in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. Contact your telephone. Wiggle the modem cable to 53K. Other factors, such as the modem. Type dialing in the wall...
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Your ISP may cause problems with the connection. • Shut down and restart your computer. • Run Windows modem diagnostics. Some telephone cables do not meet cable standards and may ...
Your ISP may cause problems with the connection. • Shut down and restart your computer. • Run Windows modem diagnostics. Some telephone cables do not meet cable standards and may ...
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... for system recovery may also involve re-installing some or all of software and driver recovery discs as soon as possible. Gateway provides everything you need to recover your computer for additional system recovery options, you created. (Your computer must have a recordable...installed software and drivers using recovery discs" on page 119. 114 Type sound troubleshooter in the technical support pages at www.gateway.com. Problem-solving may be solved by following the information in "Troubleshooting" on page 124. CHAPTER 7: Troubleshooting Help For more information about...
... for system recovery may also involve re-installing some or all of software and driver recovery discs as soon as possible. Gateway provides everything you need to recover your computer for additional system recovery options, you created. (Your computer must have a recordable...installed software and drivers using recovery discs" on page 119. 114 Type sound troubleshooter in the technical support pages at www.gateway.com. Problem-solving may be solved by following the information in "Troubleshooting" on page 124. CHAPTER 7: Troubleshooting Help For more information about...
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.... For instructions, see "Manually creating a restore point" on page 122. In most cases of hard-to-resolve software problems, you install software or device drivers. The Backup and Restore Center opens. 121 www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to get your...
.... For instructions, see "Manually creating a restore point" on page 122. In most cases of hard-to-resolve software problems, you install software or device drivers. The Backup and Restore Center opens. 121 www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to get your...
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... your hard drive and re-install all factory software: 1 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. If your computer's hard drive has multiple partitions, recovery will delete everything on your hard drive, then reinstalls Windows...everything on only the primary (operating system) hard drive. CHAPTER 7: Troubleshooting Recovering your system to its factory condition If your computer's problems are not solved by any of the other recovery options, you are able to access important files on your hard drive, back them...
... your hard drive and re-install all factory software: 1 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. If your computer's hard drive has multiple partitions, recovery will delete everything on your hard drive, then reinstalls Windows...everything on only the primary (operating system) hard drive. CHAPTER 7: Troubleshooting Recovering your system to its factory condition If your computer's problems are not solved by any of the other recovery options, you are able to access important files on your hard drive, back them...
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... also need to select the drive containing the Windows DVD, then press ENTER and follow these recommendations before contacting Gateway Customer Care: 125 www.gateway.com 8 Click Yes, then click Next. Your computer restarts into one of your computer's DVD-capable drives,...instructions. 4 After Windows is complete window opens. 9 Click Finish, then click Restart. Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers...
... also need to select the drive containing the Windows DVD, then press ENTER and follow these recommendations before contacting Gateway Customer Care: 125 www.gateway.com 8 Click Yes, then click Next. Your computer restarts into one of your computer's DVD-capable drives,...instructions. 4 After Windows is complete window opens. 9 Click Finish, then click Restart. Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers...
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...Gateway, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site • See the troubleshooting section of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your telephone 800-846-2118 keypad to find answers to common problems... such as a keyboard or mouse, does not appear to work, make sure that all cables are damaged - Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. The technician may have "how to" questions about...
...Gateway, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site • See the troubleshooting section of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your telephone 800-846-2118 keypad to find answers to common problems... such as a keyboard or mouse, does not appear to work, make sure that all cables are damaged - Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. The technician may have "how to" questions about...
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...required. FCC declaration of this equipment. The modem is designed to be connected to a line, as determined by Gateway could affect the operation of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly... operation. In most areas, the sum of the FCC Rules. The telephone company may request that you disconnect the equipment until the problem is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this device must be connected to the...
...required. FCC declaration of this equipment. The modem is designed to be connected to a line, as determined by Gateway could affect the operation of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly... operation. In most areas, the sum of the FCC Rules. The telephone company may request that you disconnect the equipment until the problem is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this device must be connected to the...
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www.gateway.com right-clicking 23 scroll wheel 23 selecting screen objects 23 troubleshooting ... USB support for 26 pointer 22 moving 23 ports See connections power button 6 connector 10 Hibernate mode 6 source problems 14 Standby/Resume 6 troubleshooting 112 turning off computer 17 turning on computer 16 power button 6 power supply replacing...USB port 7, 10 processor replacing 64 programs closing unresponsive 18 opening 23 PS/2 port keyboard 10 mouse 9 R RAM See memory rebooting computer 18 recordable drive 6 removing files and folders 84 resetting computer 18 restarting computer 18 Resume mode ...
www.gateway.com right-clicking 23 scroll wheel 23 selecting screen objects 23 troubleshooting ... USB support for 26 pointer 22 moving 23 ports See connections power button 6 connector 10 Hibernate mode 6 source problems 14 Standby/Resume 6 troubleshooting 112 turning off computer 17 turning on computer 16 power button 6 power supply replacing...USB port 7, 10 processor replacing 64 programs closing unresponsive 18 opening 23 PS/2 port keyboard 10 mouse 9 R RAM See memory rebooting computer 18 recordable drive 6 removing files and folders 84 resetting computer 18 restarting computer 18 Resume mode ...