Technical Reference
Page 3
...EPSON POS printers and displays, this proprietary control system also offers the flexibility to easily make future upgrades. B Rev. Add wall hanging unit and miscellaneous. A Rev. D all pages 1-6, C-21, C-22 Rev. Add "Right side up printing mode," and update the DIP switch setting. Rev. TM... of their respective companies. Please contact us for errors or omissions. ❏ Neither is worldwide. Microsoft® Windows® and Windows NT® are subject to change without the prior written permission of Seiko Epson Corporation. ❏ The contents of this document ...
...EPSON POS printers and displays, this proprietary control system also offers the flexibility to easily make future upgrades. B Rev. Add wall hanging unit and miscellaneous. A Rev. D all pages 1-6, C-21, C-22 Rev. Add "Right side up printing mode," and update the DIP switch setting. Rev. TM... of their respective companies. Please contact us for errors or omissions. ❏ Neither is worldwide. Microsoft® Windows® and Windows NT® are subject to change without the prior written permission of Seiko Epson Corporation. ❏ The contents of this document ...
Technical Reference
Page 4
... created to provide information on the TM-U220 printer for Replacement of features plus specifications. Chapter 3, "Setup." Contains useful information for programming. Contains useful information for using TM-U220. Contains various notices and comparison information for using the TM-U220 as DIP switches, memory switches, error processing for the TM-U210/TM-U300. Appendix C, "Power Supply Unit...
... created to provide information on the TM-U220 printer for Replacement of features plus specifications. Chapter 3, "Setup." Contains useful information for programming. Contains useful information for using TM-U220. Contains various notices and comparison information for using the TM-U220 as DIP switches, memory switches, error processing for the TM-U210/TM-U300. Appendix C, "Power Supply Unit...
Technical Reference
Page 12
... Terminal 3-34 3.5.1 OPOS 3-34 3.5.1.1 Install and Set up 3-34 3.5.1.2 Package contents of EPSON OPOS ADK 3-37 3.5.2 Advanced Printer Driver (APD 3-38 3.5.2.1 Installing and Setting Up 3-38 3.6 Self Test 3-40 3.6.1 Self Test Procedure 3-40 Chapter 4 Troubleshooting 4.1 LED Blinking Pattern 4-1 4.1.1 Error Types 4-1 4.1.1.1 Errors that automatically recover 4-1 4.1.1.2 Recoverable Errors 4-2 4.1.1.3 Errors that are impossible to recover 4-2 4.2 Removing a Paper Jam 4-3 x Rev. D
... Terminal 3-34 3.5.1 OPOS 3-34 3.5.1.1 Install and Set up 3-34 3.5.1.2 Package contents of EPSON OPOS ADK 3-37 3.5.2 Advanced Printer Driver (APD 3-38 3.5.2.1 Installing and Setting Up 3-38 3.6 Self Test 3-40 3.6.1 Self Test Procedure 3-40 Chapter 4 Troubleshooting 4.1 LED Blinking Pattern 4-1 4.1.1 Error Types 4-1 4.1.1.1 Errors that automatically recover 4-1 4.1.1.2 Recoverable Errors 4-2 4.1.1.3 Errors that are impossible to recover 4-2 4.2 Removing a Paper Jam 4-3 x Rev. D
Technical Reference
Page 13
... "?" TM-U220 Technical Reference Guide 4.3 Autocutter Jam 4-3 4.4 Printer Stops Printing / Printer Repeats Printing on the manufacturer and the part number. 5-11 5.7.2 Q. or Incorrect Data With Serial Interface 4-7 4.6 Print Speed is changed 6-4 6.1.4.2 Effect on APD 5-1 5.1.2 OPOS 5-2 5.1.2.1 Checking the printer state 5-2 5.1.2.2 Printer Errors and Status 5-3 5.1.2.3 ESC/POS commands 5-3 5.2 Cash Drawer Control 5-4 5.2.1 Advanced Printer Driver 5-4 5.2.1.1 Drawer Open 5-4 5.2.1.2 Checking Drawer Status...
... "?" TM-U220 Technical Reference Guide 4.3 Autocutter Jam 4-3 4.4 Printer Stops Printing / Printer Repeats Printing on the manufacturer and the part number. 5-11 5.7.2 Q. or Incorrect Data With Serial Interface 4-7 4.6 Print Speed is changed 6-4 6.1.4.2 Effect on APD 5-1 5.1.2 OPOS 5-2 5.1.2.1 Checking the printer state 5-2 5.1.2.2 Printer Errors and Status 5-3 5.1.2.3 ESC/POS commands 5-3 5.2 Cash Drawer Control 5-4 5.2.1 Advanced Printer Driver 5-4 5.2.1.1 Drawer Open 5-4 5.2.1.2 Checking Drawer Status...
Technical Reference
Page 24
...mm or more in the paper exit because double cuts, paper jams, or autocutter error may not be selected before printing to remain in advance before the printer is cut completely (full cut) with the printer's horizontal installation, make sure to remove the cut paper, then perform the next ...cut paper to prevent dot displacement after cutting. The cutting type (partial cut or full ...
...mm or more in the paper exit because double cuts, paper jams, or autocutter error may not be selected before printing to remain in advance before the printer is cut completely (full cut) with the printer's horizontal installation, make sure to remove the cut paper, then perform the next ...cut paper to prevent dot displacement after cutting. The cutting type (partial cut or full ...
Technical Reference
Page 40
...printer. • Sample program Sample programs in devices) 2.1.2.2 EPSON OPOS ADK Contents Any installer later than EPSON OPOS ADK Ver2.10 supports the silent install function that can be used API and its return value) • Logs for device status (acquires causes for two-color supported devices) and print waiting time. • TM... Logs between an application and CO (for used , connection port and settings, such as paper width, monochrome/two-color (only for offline and errors in VB and VC++ can install the OPOS environment without a user interface, which offers easier installation.
...printer. • Sample program Sample programs in devices) 2.1.2.2 EPSON OPOS ADK Contents Any installer later than EPSON OPOS ADK Ver2.10 supports the silent install function that can be used API and its return value) • Logs for device status (acquires causes for two-color supported devices) and print waiting time. • TM... Logs between an application and CO (for used , connection port and settings, such as paper width, monochrome/two-color (only for offline and errors in VB and VC++ can install the OPOS environment without a user interface, which offers easier installation.
Technical Reference
Page 48
... not stable. Power supply is offline. D When this light is on the bottom rear of the printer), which is shown below . ❏ POWER LED ❏ ERROR LED ❏ PAPER OUT LED ❏ FEED button 3.1.2.1 LED POWER On: Off: Power supply is shown below . The other interface connector looks slightly different. 3.1.2 The ...
... not stable. Power supply is offline. D When this light is on the bottom rear of the printer), which is shown below . ❏ POWER LED ❏ ERROR LED ❏ PAPER OUT LED ❏ FEED button 3.1.2.1 LED POWER On: Off: Power supply is shown below . The other interface connector looks slightly different. 3.1.2 The ...
Technical Reference
Page 61
...different for each interface model. The function of DIP switches. If the last letters are STD Serial model (DIP Switch 1) SW Function On 1 Data receive error Ignored 2 Receive buffer capacity 40 bytes Off Prints "?" 4 KB 3 Handshaking 4 Word length XON/XOFF 7 bits DTR/DSR 8 bits 5 Parity check 6... Off Fixed to prevent an electric short, which can damage the printer. CAUTION: Be sure to remove the screw holding the DIP switch cover. TM-U220 Technical Reference Guide 3.4.2 Adjusting the DIP Switches The printer has two sets of the DIP switches is little different from the STD....
...different for each interface model. The function of DIP switches. If the last letters are STD Serial model (DIP Switch 1) SW Function On 1 Data receive error Ignored 2 Receive buffer capacity 40 bytes Off Prints "?" 4 KB 3 Handshaking 4 Word length XON/XOFF 7 bits DTR/DSR 8 bits 5 Parity check 6... Off Fixed to prevent an electric short, which can damage the printer. CAUTION: Be sure to remove the screw holding the DIP switch cover. TM-U220 Technical Reference Guide 3.4.2 Adjusting the DIP Switches The printer has two sets of the DIP switches is little different from the STD....
Technical Reference
Page 63
... Not used Fixed to Off Fixed to Off Fixed to Off DIP switch Note: When the printer has a data receive error, the printer prints "?." Usually DIP switch 1-1 should be fixed to off . TM-U220 Technical Reference Guide 3.4.2.2 When the letters are US Serial model (DIP Switch 1) SW ...Off 1 Printing mode Right side up printing" ?" (page 5-10). D Setup 3-17 The right side up printing mode is a mode used for a printer that is "Right side up Normal printing printing mode mode 2 Receive buffer capacity 40 bytes 4 KB 3 Reserved 4~7 Reserved 8 BUSY condition Receive buffer ...
... Not used Fixed to Off Fixed to Off Fixed to Off DIP switch Note: When the printer has a data receive error, the printer prints "?." Usually DIP switch 1-1 should be fixed to off . TM-U220 Technical Reference Guide 3.4.2.2 When the letters are US Serial model (DIP Switch 1) SW ...Off 1 Printing mode Right side up printing" ?" (page 5-10). D Setup 3-17 The right side up printing mode is a mode used for a printer that is "Right side up Normal printing printing mode mode 2 Receive buffer capacity 40 bytes 4 KB 3 Reserved 4~7 Reserved 8 BUSY condition Receive buffer ...
Technical Reference
Page 66
... to Off Fixed to Off GB18030 Fixed to Off. Memory Switch 8 SW Function 1 ~ 4 Reserved 5 Selection of the "mechanical error" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed . See "Memory Switch Setup Mode" on page 3-21. Msw...is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer is changed every time the roll paper cover is open . When you replace a TM-U210 with a TM-U220, you should adjust the Msw 8-5 to Off Note: Msw 2-3: The memory switch Msw 2-3 affects...
... to Off Fixed to Off GB18030 Fixed to Off. Memory Switch 8 SW Function 1 ~ 4 Reserved 5 Selection of the "mechanical error" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed . See "Memory Switch Setup Mode" on page 3-21. Msw...is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer is changed every time the roll paper cover is open . When you replace a TM-U210 with a TM-U220, you should adjust the Msw 8-5 to Off Note: Msw 2-3: The memory switch Msw 2-3 affects...
Technical Reference
Page 68
...the cover. D Follow the instructions to start the memory switch setup mode. 1. Then the printer initializes. The flashing time indicates "The times of FEED button is pressed before the roll ...paper cover is closed." 3.4.4.2 Ending memory switch setting mode Once the setting is finished, the printer returns to normal operating mode. 3-22 Setup Rev. Turn the power on while pressing the .... 3. Note: In the memory switch setup, the paper out LED may be flashing. The printer prints the enabled settings of the setting are lit. 4. When initialization is performed, the contents...
...the cover. D Follow the instructions to start the memory switch setup mode. 1. Then the printer initializes. The flashing time indicates "The times of FEED button is pressed before the roll ...paper cover is closed." 3.4.4.2 Ending memory switch setting mode Once the setting is finished, the printer returns to normal operating mode. 3-22 Setup Rev. Turn the power on while pressing the .... 3. Note: In the memory switch setup, the paper out LED may be flashing. The printer prints the enabled settings of the setting are lit. 4. When initialization is performed, the contents...
Technical Reference
Page 69
... (page 3-25) Cover open status ❒ 0, 1, 2, 5, 6, 8 times: Unused ❒ 10 or more times will terminate this process are lighting. 3. The printer prints the current settings and setting instructions. Close the cover. then close the paper roll cover. Press the FEED button the number of times required.... Rev. Then, the software resets and enters the normal printable status. Press the paper FEED button twice while POWER, ERROR, and PAPER OUT LED are described below ); TM-U220 Technical Reference Guide 3.4.4.3 Operating procedure The procedures used for each item;
... (page 3-25) Cover open status ❒ 0, 1, 2, 5, 6, 8 times: Unused ❒ 10 or more times will terminate this process are lighting. 3. The printer prints the current settings and setting instructions. Close the cover. then close the paper roll cover. Press the FEED button the number of times required.... Rev. Then, the software resets and enters the normal printable status. Press the paper FEED button twice while POWER, ERROR, and PAPER OUT LED are described below ); TM-U220 Technical Reference Guide 3.4.4.3 Operating procedure The procedures used for each item;
Technical Reference
Page 81
... Manual] 2.1 Setup the OPOS & device setting ❏ Select the device and I/F setting ❏ Device specified setting • Paper type & size setting • Bitmap setting Rev. ERROR Completed 2. D Setup 3-35 START TM-U220 Technical Reference Guide 1.
... Manual] 2.1 Setup the OPOS & device setting ❏ Select the device and I/F setting ❏ Device specified setting • Paper type & size setting • Bitmap setting Rev. ERROR Completed 2. D Setup 3-35 START TM-U220 Technical Reference Guide 1.
Technical Reference
Page 82
Device communication test by referring to installation by sample program) 4. Confirm the error condition by executing the CheckHealth ResultCode SUCCESS ERROR The OPOS and device settings are right. & The Install and Setup are completed. Make a OPOS compliant program END 1. Confirmation by wizard. 3-36 Setup Rev. Execute the Setup.exe in DISK1. and continue to the [User's manual] (3. 2.2. D Installation.
Device communication test by referring to installation by sample program) 4. Confirm the error condition by executing the CheckHealth ResultCode SUCCESS ERROR The OPOS and device settings are right. & The Install and Setup are completed. Make a OPOS compliant program END 1. Confirmation by wizard. 3-36 Setup Rev. Execute the Setup.exe in DISK1. and continue to the [User's manual] (3. 2.2. D Installation.
Technical Reference
Page 83
... : ADG for model : Sample program : General information on the device class. General information on the development. D Setup 3-37 TM-U220 Technical Reference Guide 2. After performing the above procedure, please use the principal methods and properties for each device class) Rev. ... Controls ❏ Manual • User's Manual :Installation of the EPSON OPOS ADK, Configurations,and explanations of Visual Basic, Visual C++ programs. In this manual, it is right. • If you get ResultCode (error), please re-check the device connection setting by using SetupPOS utility. ...
... : ADG for model : Sample program : General information on the device class. General information on the development. D Setup 3-37 TM-U220 Technical Reference Guide 2. After performing the above procedure, please use the principal methods and properties for each device class) Rev. ... Controls ❏ Manual • User's Manual :Installation of the EPSON OPOS ADK, Configurations,and explanations of Visual Basic, Visual C++ programs. In this manual, it is right. • If you get ResultCode (error), please re-check the device connection setting by using SetupPOS utility. ...
Technical Reference
Page 87
... conditions are selected by MSW 8-5, 8-8. Chapter 4 Troubleshooting TM-U220 Technical Reference Guide This section describes general troubleshooting. 4.1 LED Blinking Pattern 4.1.1 Error Types The printer stops all printer operations for the selected paper section, goes offline, and the ERROR LED blinks when an error is detected. 4.1.1.1 Errors that automatically recover ERROR Description Roll paper cover open status) is off...
... conditions are selected by MSW 8-5, 8-8. Chapter 4 Troubleshooting TM-U220 Technical Reference Guide This section describes general troubleshooting. 4.1 LED Blinking Pattern 4.1.1 Error Types The printer stops all printer operations for the selected paper section, goes offline, and the ERROR LED blinks when an error is detected. 4.1.1.1 Errors that automatically recover ERROR Description Roll paper cover open status) is off...
Technical Reference
Page 88
... cover open status) is OFF, the error does not occur and a "paper end error" occurs instead. D 4.1.1.2 Recoverable Errors When a recoverable error occurs, after the cause of the cover open The roll paper cover is removed, the printer can recover from the error by MSW 8-5 and 8-8. ERROR LED Blinking Pattern 160 ms Autocutter error (Type A, B only) The autocutter does...
... cover open status) is OFF, the error does not occur and a "paper end error" occurs instead. D 4.1.1.2 Recoverable Errors When a recoverable error occurs, after the cause of the cover open The roll paper cover is removed, the printer can recover from the error by MSW 8-5 and 8-8. ERROR LED Blinking Pattern 160 ms Autocutter error (Type A, B only) The autocutter does...
Technical Reference
Page 89
... the unit 4. D Troubleshooting 4-3 Roll paper cover Tab lever 1. Rev. 4.2 Removing a Paper Jam TM-U220 Technical Reference Guide CAUTION: Be sure not to its normal position by the user. If you have a Type A printer, remove the take-up , the printer enters an error state and begins the recovery operation automatically. Remove the jammed paper. Note...
... the unit 4. D Troubleshooting 4-3 Roll paper cover Tab lever 1. Rev. 4.2 Removing a Paper Jam TM-U220 Technical Reference Guide CAUTION: Be sure not to its normal position by the user. If you have a Type A printer, remove the take-up , the printer enters an error state and begins the recovery operation automatically. Remove the jammed paper. Note...
Technical Reference
Page 90
... back on a Line When you would like not to turn off the printer, and close the roll paper cover, and turn it is packed with ANK model) or PS-180 (Which is provided as an option) TM-U220 Multilingual model (Type A,B, D) PS-180 (which power supply unit ... into the center of hole in the direction of the arrow. TM-U220 Alphanumeric model (Type A,B, D) AC Adapter C (which is packed with the Multilingual model) 4-4 Troubleshooting Rev. D Turn off the printer, send an error recovery command and initialize printer command instead. 3. Then the cutter blade returns to the normal position...
... back on a Line When you would like not to turn off the printer, and close the roll paper cover, and turn it is packed with ANK model) or PS-180 (Which is provided as an option) TM-U220 Multilingual model (Type A,B, D) PS-180 (which power supply unit ... into the center of hole in the direction of the arrow. TM-U220 Alphanumeric model (Type A,B, D) AC Adapter C (which is packed with the Multilingual model) 4-4 Troubleshooting Rev. D Turn off the printer, send an error recovery command and initialize printer command instead. 3. Then the cutter blade returns to the normal position...
Technical Reference
Page 93
... errors occurs during serial interface communication, the printer prints "?" Close the cover. Use the manual cutter. 4.8 Hexadecimal Dump mode This feature allows experienced users to see exactly what data is slow. Rev. While you can be useful in hexadecimal format, along with the autocutter TM-...DIP switch 1-3: Handshaking. 4.6 Print Speed is Slow When Using Windows Printer Driver When the printer prints a Windows font using the EPSON Advanced Printer Driver, the print speed is coming to help you make sure the printer is off, open the paper roll cover. 2. If you use ...
... errors occurs during serial interface communication, the printer prints "?" Close the cover. Use the manual cutter. 4.8 Hexadecimal Dump mode This feature allows experienced users to see exactly what data is slow. Rev. While you can be useful in hexadecimal format, along with the autocutter TM-...DIP switch 1-3: Handshaking. 4.6 Print Speed is Slow When Using Windows Printer Driver When the printer prints a Windows font using the EPSON Advanced Printer Driver, the print speed is coming to help you make sure the printer is off, open the paper roll cover. 2. If you use ...