Owner's Manual
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... connector surround connector line-in connector network adapter video connector optional sound card connector (see the setup diagram) www.dell.com | support.dell.com Dell™ Dimension™ 8300 Series USB 2.0 connectors (2) headphone connector Service Tag power connector voltage selection switch serial connector keyboard connector center/LFE connector line-out connector microphone connector USB 2.0 connectors...
... connector surround connector line-in connector network adapter video connector optional sound card connector (see the setup diagram) www.dell.com | support.dell.com Dell™ Dimension™ 8300 Series USB 2.0 connectors (2) headphone connector Service Tag power connector voltage selection switch serial connector keyboard connector center/LFE connector line-out connector microphone connector USB 2.0 connectors...
Owner's Manual
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... 44 Power Problems 44 Printer Problems 46 Scanner Problems 47 Sound and Speaker Problems 48 No sound from speakers 48 No sound from headphones 49 Video and Monitor Problems 50 If the screen is blank 50 If the screen is difficult to read 50 3 Advanced Troubleshooting Diagnostic Lights 54 Dell Diagnostics 58... the Computer to an Earlier Operating State 64 Undoing the Last System Restore 64 Resolving Software and Hardware Incompatibilities 65 Reinstalling Microsoft® Windows® XP 66 Before You Begin 66 Reinstalling Windows XP 66 Contents 5
... 44 Power Problems 44 Printer Problems 46 Scanner Problems 47 Sound and Speaker Problems 48 No sound from speakers 48 No sound from headphones 49 Video and Monitor Problems 50 If the screen is blank 50 If the screen is difficult to read 50 3 Advanced Troubleshooting Diagnostic Lights 54 Dell Diagnostics 58... the Computer to an Earlier Operating State 64 Undoing the Last System Restore 64 Resolving Software and Hardware Incompatibilities 65 Reinstalling Microsoft® Windows® XP 66 Before You Begin 66 Reinstalling Windows XP 66 Contents 5
Owner's Manual
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...with water. Safety Instructions 9 Always follow installation instructions closely. • To help prevent electric shock, plug the computer and device power cables into the openings of your computer; If you clean your computer's cables and that nothing rests on the back of your computer... electrical outlets. do not block cooling vents. These cables are a trained service technician. Clean your computer in a closed-in electrical power, use your computer during an electrical storm. • If your computer. Doing so can be manufactured with 3-prong plugs to help...
...with water. Safety Instructions 9 Always follow installation instructions closely. • To help prevent electric shock, plug the computer and device power cables into the openings of your computer; If you clean your computer's cables and that nothing rests on the back of your computer... electrical outlets. do not block cooling vents. These cables are a trained service technician. Clean your computer in a closed-in electrical power, use your computer during an electrical storm. • If your computer. Doing so can be manufactured with 3-prong plugs to help...
Owner's Manual
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... monitor and attached devices are electrically rated to the computer. 3 Ground yourself by Dell. Computers with one voltage (see the regulatory label on the back panel must be manually set to AC power. Computers with a manual voltage selection switch, set the switch for personal injury or... | support.dell.com SAFETY: When Using Your Computer As you use your location. For Japan, the voltage selection switch must be set to receive power any telephone or telecommunication lines from their electrical outlets. Certain system board components continue to operate at the correct ...
... monitor and attached devices are electrically rated to the computer. 3 Ground yourself by Dell. Computers with one voltage (see the regulatory label on the back panel must be manually set to AC power. Computers with a manual voltage selection switch, set the switch for personal injury or... | support.dell.com SAFETY: When Using Your Computer As you use your location. For Japan, the voltage selection switch must be set to receive power any telephone or telecommunication lines from their electrical outlets. Certain system board components continue to operate at the correct ...
Owner's Manual
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...on Hyper-Threading, search the Knowledge Base on accessing the system setup program, see page 107. For more information on the Dell Support website at support.dell.com. Turning Off Your Computer NOTICE: To avoid losing data, turn off your computer is listed twice. To determine if ...your computer by performing a Microsoft® Windows® operating system shutdown, as described next, rather than by pressing the power button. 1 Save and close...
...on Hyper-Threading, search the Knowledge Base on accessing the system setup program, see page 107. For more information on the Dell Support website at support.dell.com. Turning Off Your Computer NOTICE: To avoid losing data, turn off your computer is listed twice. To determine if ...your computer by performing a Microsoft® Windows® operating system shutdown, as described next, rather than by pressing the power button. 1 Save and close...
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SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor Problems
SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor Problems
Owner's Manual
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... help files, see page 32. If the stream is defective. Try closing all programs before writing to check for instructions on page 48. www.dell.com | support.dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the lower... up. • Ensure that the sound is not muted by clicking any boxes that the original CD is interrupted, an error occurs. For information on power conservation modes, see the Tell Me How help files, see page 32. 34 Solving Pr oblems Click the speaker icon in the drive or the...
... help files, see page 32. If the stream is defective. Try closing all programs before writing to check for instructions on page 48. www.dell.com | support.dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the lower... up. • Ensure that the sound is not muted by clicking any boxes that the original CD is interrupted, an error occurs. For information on power conservation modes, see the Tell Me How help files, see page 32. 34 Solving Pr oblems Click the speaker icon in the drive or the...
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...program that is too large to fit on your keyboard or moving your mouse, press and hold the power button for at least 8 to copy is no longer responding. 4 Click End Task. 38 Solving Pr... the program that you want to restore computer resources. T H E D E V I C E I N G S Y S T E M N O T F O U N D - O P E R A T I S N O T R E A D Y - Contact Dell (see page 113). www.dell.com | support.dell.com NOT ENOUGH MEMORY OR RESOURCES. x: \ I S N O T A C C E S S I V E - General Problems The computer stops responding TU R N T H E C O M P U T E R O F F - If your computer to use . You have...
...program that is too large to fit on your keyboard or moving your mouse, press and hold the power button for at least 8 to copy is no longer responding. 4 Click End Task. 38 Solving Pr... the program that you want to restore computer resources. T H E D E V I C E I N G S Y S T E M N O T F O U N D - O P E R A T I S N O T R E A D Y - Contact Dell (see page 113). www.dell.com | support.dell.com NOT ENOUGH MEMORY OR RESOURCES. x: \ I S N O T A C C E S S I V E - General Problems The computer stops responding TU R N T H E C O M P U T E R O F F - If your computer to use . You have...
Owner's Manual
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...E R O F F - If the computer does not respond to a keystroke or a proper shutdown, press the power button for at least 8 to restart the computer. Ensure that configures a program so it runs in its documentation or...earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - C H E C K T H E S O F T W A R E D O C U M E N T A T I A T E L Y - A program is designed for instructions. Windows XP provides a Program Compatibility Wizard that you solve the problem. E N S U R E T H A T Y O U H A V E N O T M A D E A N E R R O R W H I L E E N T E R I N ...
...E R O F F - If the computer does not respond to a keystroke or a proper shutdown, press the power button for at least 8 to restart the computer. Ensure that configures a program so it runs in its documentation or...earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - C H E C K T H E S O F T W A R E D O C U M E N T A T I A T E L Y - A program is designed for instructions. Windows XP provides a Program Compatibility Wizard that you solve the problem. E N S U R E T H A T Y O U H A V E N O T M A D E A N E R R O R W H I L E E N T E R I N ...
Owner's Manual
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... support through the Start menu instead of the hardware and software support provided by pressing the power button. CHECK FOR COMPATIBILITY - • Ensure that the program is compatible with other problems. 40 Solving Pr oblems See "Dell Technical Support Policy (U.S. General hardware problems If your problem using a specific device. • A recently added...
... support through the Start menu instead of the hardware and software support provided by pressing the power button. CHECK FOR COMPATIBILITY - • Ensure that the program is compatible with other problems. 40 Solving Pr oblems See "Dell Technical Support Policy (U.S. General hardware problems If your problem using a specific device. • A recently added...
Owner's Manual
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... computer. • Check the cable connector for bent or broken pins and for at least 8 to 10 seconds until the computer turns off , press the power button to restart the computer. 42 Solving Pr oblems C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - Straighten bent pins. • Remove ... extension cables and connect the keyboard directly to the computer. If the new keyboard works, the original keyboard is faulty. www.dell.com | support.dell.com Keyboard Problems RESTART THE COMPUTER - • If the mouse is functioning, shut down or Turn Off, and then press...
... computer. • Check the cable connector for bent or broken pins and for at least 8 to 10 seconds until the computer turns off , press the power button to restart the computer. 42 Solving Pr oblems C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - Straighten bent pins. • Remove ... extension cables and connect the keyboard directly to the computer. If the new keyboard works, the original keyboard is faulty. www.dell.com | support.dell.com Keyboard Problems RESTART THE COMPUTER - • If the mouse is functioning, shut down or Turn Off, and then press...
Owner's Manual
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... or broken pins and for your computer is firmly connected to the computer, and try using the mouse. See page 62. Pressing the power button does not clear the computer's settings and does not restore mouse functionality. I F Y O U C O N N E C... keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on , remove the power cable from the back of the computer. 2 Connect the mouse to be nonfunctional. If the new mouse works, the original mouse was faulty. I F Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O...
... or broken pins and for your computer is firmly connected to the computer, and try using the mouse. See page 62. Pressing the power button does not clear the computer's settings and does not restore mouse functionality. I F Y O U C O N N E C... keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on , remove the power cable from the back of the computer. 2 Connect the mouse to be nonfunctional. If the new mouse works, the original mouse was faulty. I F Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O...
Owner's Manual
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...connected as shown on power conservation modes, see page 32. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I G H T S O N T H E B A C K O F T H E C O M P U T E R - Power Problems CAUTION: Before... Me How help file, or search for the keyword standby or hibernate in standby or hibernate mode. Replace the network cable. See page 65. www.dell.com | support.dell.com Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G S - A D J U S T T H E ...
...connected as shown on power conservation modes, see page 32. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I G H T S O N T H E B A C K O F T H E C O M P U T E R - Power Problems CAUTION: Before... Me How help file, or search for the keyword standby or hibernate in standby or hibernate mode. Replace the network cable. See page 65. www.dell.com | support.dell.com Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G S - A D J U S T T H E ...
Owner's Manual
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... is securely connected to the system board (see page 81). • If the problem persists, contact Dell (see page 113). Solving Problems 45 A device might be malfunctioning or incorrectly installed. • Ensure that the microprocessor power cable is securely connected to the system board (see page 81) • Remove and then reinstall...
... is securely connected to the system board (see page 81). • If the problem persists, contact Dell (see page 113). Solving Problems 45 A device might be malfunctioning or incorrectly installed. • Ensure that the microprocessor power cable is securely connected to the system board (see page 81) • Remove and then reinstall...
Owner's Manual
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...O N - E N S U R E T H A T T H E P R I N T E R I N T E R F E R E N C E - Ensure that the printer cables are : • Power extension cables • Keyboard and mouse extension cables • Too many devices on the same circuit or operating near the computer can cause interference. www...dell.com | support.dell.com E L I M I N A T E I S T U R N E D O N - Other causes of interference are securely connected to the same electrical outlet Printer Problems NOTE: If you need technical assistance for power button information. Electrical appliances on a power strip • Multiple power...
...O N - E N S U R E T H A T T H E P R I N T E R I N T E R F E R E N C E - Ensure that the printer cables are : • Power extension cables • Keyboard and mouse extension cables • Too many devices on the same circuit or operating near the computer can cause interference. www...dell.com | support.dell.com E L I M I N A T E I S T U R N E D O N - Other causes of interference are securely connected to the same electrical outlet Printer Problems NOTE: If you need technical assistance for power button information. Electrical appliances on a power strip • Multiple power...
Owner's Manual
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... following port(s): setting is turned on. • Ensure that the Print to the scanner. RE I N S T A L L T H E P R I N T E R D R I O N - U N L O C K T H E S C A N N E R - See the scanner documentation for your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner is USB. For a USB printer, ensure that the scanner cable is...
... following port(s): setting is turned on. • Ensure that the Print to the scanner. RE I N S T A L L T H E P R I N T E R D R I O N - U N L O C K T H E S C A N N E R - See the scanner documentation for your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner is USB. For a USB printer, ensure that the scanner cable is...
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...on . S W A P T H E P O W E R C A B L E S - Swap the computer and monitor power cables to read C H E C K T H E M O N I T O R S E T T I F U ...- TE S T T H E E L E C T R I G H T S - If the screen is difficult to determine if the power cable is off, firmly press the button to the computer. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I G H T - If your computer. C H E C K T H E M O N I T O R P O W E R L I T O R - If the power light is defective. www.dell.com | support.dell.com Video and Monitor Problems If the screen is available, connect it with another device...
...on . S W A P T H E P O W E R C A B L E S - Swap the computer and monitor power cables to read C H E C K T H E M O N I T O R S E T T I F U ...- TE S T T H E E L E C T R I G H T S - If the screen is difficult to determine if the power cable is off, firmly press the button to the computer. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I G H T - If your computer. C H E C K T H E M O N I T O R P O W E R L I T O R - If the power light is defective. www.dell.com | support.dell.com Video and Monitor Problems If the screen is available, connect it with another device...
Owner's Manual
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... have identified a faulty module or reinstalled all four lights will display solid green. www.dell.com | support.dell.com Diagnostic Lights To help you troubleshoot a problem, your computer (see page 87). • If the ...problem persists, contact Dell (see page 113). 54 Advanced Tr oubleshooting These lights can be yellow or green. After the...of the lights identify the problem. CAUTION: Before you have pressed the power button. If the computer starts normally, reinstall an additional module.
... have identified a faulty module or reinstalled all four lights will display solid green. www.dell.com | support.dell.com Diagnostic Lights To help you troubleshoot a problem, your computer (see page 87). • If the ...problem persists, contact Dell (see page 113). 54 Advanced Tr oubleshooting These lights can be yellow or green. After the...of the lights identify the problem. CAUTION: Before you have pressed the power button. If the computer starts normally, reinstall an additional module.
Owner's Manual
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...last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 65). 4 If the problem persists, contact Dell (see page 113). • If the computer has a video card, remove the card and reinstall it (see page 91), and restart ..., reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. Reseat all power and data cables and restart the computer. = yellow = green = off Advanced Troubleshooting 55 Suggested Resolution 1 Determine if a conflict exists by removing ...
...last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 65). 4 If the problem persists, contact Dell (see page 113). • If the computer has a video card, remove the card and reinstall it (see page 91), and restart ..., reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. Reseat all power and data cables and restart the computer. = yellow = green = off Advanced Troubleshooting 55 Suggested Resolution 1 Determine if a conflict exists by removing ...
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... hear all of speakers. Wait until this button to turn on when the computer reads data from the drive. 5 hard drive light 6 power button (On computers with an optional floppy drive.) 4 floppy-drive light button The floppy-drive light is on when devices such as your ... the headphone connector to identify your computer emits, such as system beeps and CDs. Use the front USB connectors for devices that you access the Dell Support website or call technical support. Instead, perform a Microsoft® Windows® shutdown. 7 service tag 8 headphone connector 9 USB 2.0 connectors (2) ...
... hear all of speakers. Wait until this button to turn on when the computer reads data from the drive. 5 hard drive light 6 power button (On computers with an optional floppy drive.) 4 floppy-drive light button The floppy-drive light is on when devices such as your ... the headphone connector to identify your computer emits, such as system beeps and CDs. Use the front USB connectors for devices that you access the Dell Support website or call technical support. Instead, perform a Microsoft® Windows® shutdown. 7 service tag 8 headphone connector 9 USB 2.0 connectors (2) ...