Owner's Manual
Page 7
... When to Use the Dell Diagnostics 95 Starting the Dell Diagnostics From Your Hard Drive 96 Starting the Dell Diagnostics From the Drivers and Utilities Media 97 Dell Diagnostics Main Menu 98 9 Troubleshooting 101 Battery Problems 101 Drive Problems 102 Error Messages 103 IEEE 1394 Device Problems 104... and Speaker Problems 112 Video and Monitor Problems 113 Overclocking Problems 115 Power Lights 115 10 Reinstalling Software 117 Drivers 117 What Is a Driver 117 Identifying Drivers 117 Reinstalling Drivers and Utilities 118 Using the Drivers and Utilities Media 119 Contents 7
... When to Use the Dell Diagnostics 95 Starting the Dell Diagnostics From Your Hard Drive 96 Starting the Dell Diagnostics From the Drivers and Utilities Media 97 Dell Diagnostics Main Menu 98 9 Troubleshooting 101 Battery Problems 101 Drive Problems 102 Error Messages 103 IEEE 1394 Device Problems 104... and Speaker Problems 112 Video and Monitor Problems 113 Overclocking Problems 115 Power Lights 115 10 Reinstalling Software 117 Drivers 117 What Is a Driver 117 Identifying Drivers 117 Reinstalling Drivers and Utilities 118 Using the Drivers and Utilities Media 119 Contents 7
Owner's Manual
Page 11
... What Are You Looking For? To run the Dell Diagnostics, see "Reinstalling Drivers and Utilities" on page 95. NOTE: Drivers and documentation updates can use the media to your computer or advanced technical-reference material for my computer • Desktop System Software (DSS) NOTE: The Drivers and Utilities media may be optional and may not...
... What Are You Looking For? To run the Dell Diagnostics, see "Reinstalling Drivers and Utilities" on page 95. NOTE: Drivers and documentation updates can use the media to your computer or advanced technical-reference material for my computer • Desktop System Software (DSS) NOTE: The Drivers and Utilities media may be optional and may not...
Owner's Manual
Page 14
... or business courses, frequently asked questions segment to your computer • Reference - Certified drivers, patches, and software updates • Desktop System Software (DSS)- Troubleshooting hints and Dell Support Website - support.dell.com tips, articles from technicians, and online NOTE: Select your Dell computer. Computer documentation, details on . DSS is necessary for correct operation of software...
... or business courses, frequently asked questions segment to your computer • Reference - Certified drivers, patches, and software updates • Desktop System Software (DSS)- Troubleshooting hints and Dell Support Website - support.dell.com tips, articles from technicians, and online NOTE: Select your Dell computer. Computer documentation, details on . DSS is necessary for correct operation of software...
Owner's Manual
Page 16
...See "Restoring Your Operating System" on your computer. After you ordered. 16 Finding Information To reinstall your operating system, use the Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media The operating system is located on the operating system ...the Operating System media. NOTE: The color of your CD varies based on your computer. What Are You Looking For? • How to reinstall drivers for the devices that came with your computer. Your operating system product key label is already installed on page 122 in your User's Guide or...
...See "Restoring Your Operating System" on your computer. After you ordered. 16 Finding Information To reinstall your operating system, use the Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media The operating system is located on the operating system ...the Operating System media. NOTE: The color of your CD varies based on your computer. What Are You Looking For? • How to reinstall drivers for the devices that came with your computer. Your operating system product key label is already installed on page 122 in your User's Guide or...
Owner's Manual
Page 33
...Load paper and install the toner or ink cartridge. NOTE: For more information about this procedure, search support.dell.com for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. Setting Up a Printer NOTICE: Complete the operating system setup...printer for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to your old computer screen on the new computer, click Next. 2 On the...
...Load paper and install the toner or ink cartridge. NOTE: For more information about this procedure, search support.dell.com for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. Setting Up a Printer NOTICE: Complete the operating system setup...printer for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to your old computer screen on the new computer, click Next. 2 On the...
Owner's Manual
Page 35
... Vista Start button , and click Network→ Add a printer to connect and enable your computer is running the Microsoft® Windows® XP operating system and the Add New Hardware Wizard window appears, click Cancel. NOTICE: If you must have a VGA connector. Connecting Two Monitors With...in this section, follow these instructions to start the Add Printer Wizard. 5 Install the printer driver if necessary. The instructions tell you may be available to help you install the printer driver: If your printer. If you are connecting two flat-panel monitors, at least one monitor ...
... Vista Start button , and click Network→ Add a printer to connect and enable your computer is running the Microsoft® Windows® XP operating system and the Add New Hardware Wizard window appears, click Cancel. NOTICE: If you must have a VGA connector. Connecting Two Monitors With...in this section, follow these instructions to start the Add Printer Wizard. 5 Install the printer driver if necessary. The instructions tell you may be available to help you install the printer driver: If your printer. If you are connecting two flat-panel monitors, at least one monitor ...
Owner's Manual
Page 62
... Up the Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click...
... Up the Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click...
Owner's Manual
Page 69
..."Installing a Hard Drive" in the Service Manual on how to RAID-enabled mode before you have installed the operating system and Nvidia RAID drivers. About RAID Configurations 69 Configuring Your Hard Drives for RAID, even if you begin. and down-arrow keys to configure RAID hard drive volumes.... For information on the Dell Support website at support.dell.com. Both methods require that you set your computer to install a hard drive, see "Entering System Setup" on page 67....
..."Installing a Hard Drive" in the Service Manual on how to RAID-enabled mode before you have installed the operating system and Nvidia RAID drivers. About RAID Configurations 69 Configuring Your Hard Drives for RAID, even if you begin. and down-arrow keys to configure RAID hard drive volumes.... For information on the Dell Support website at support.dell.com. Both methods require that you set your computer to install a hard drive, see "Entering System Setup" on page 67....
Owner's Manual
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... change the boot sequence for the bootable devices installed on (or restart) your computer. Changing Boot Sequence for the Current Boot You can run the Dell Diagnostics on the Driver and Utilities media, but you to the boot menu.
... change the boot sequence for the bootable devices installed on (or restart) your computer. Changing Boot Sequence for the Current Boot You can run the Dell Diagnostics on the Driver and Utilities media, but you to the boot menu.
Owner's Manual
Page 96
... not ship with your computer. NOTE: The Drivers and Utilities media is recommended that you print these procedures before you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. NOTE: If you wait ...Troubleshooting Tools Select Diagnostics from the Drivers and Utilities media. See "System Setup" on page 77 to review your computer. 3 When the DELL™ logo appears, press immediately. Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting Dell" on (or restart) your ...
... not ship with your computer. NOTE: The Drivers and Utilities media is recommended that you print these procedures before you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is active. NOTE: If you wait ...Troubleshooting Tools Select Diagnostics from the Drivers and Utilities media. See "System Setup" on page 77 to review your computer. 3 When the DELL™ logo appears, press immediately. Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting Dell" on (or restart) your ...
Owner's Manual
Page 97
...too long and the operating system logo appears, continue to wait until you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. NOTE: The next steps change the boot sequence for your computer and try again. Troubleshooting Tools 97... Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop; then, shut down and restart the...
...too long and the operating system logo appears, continue to wait until you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. NOTE: The next steps change the boot sequence for your computer and try again. Troubleshooting Tools 97... Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft® Windows® desktop; then, shut down and restart the...
Owner's Manual
Page 99
..., and various internal tests, and it displays the information in the device list in the following table for more information. The Dell Diagnostics obtains configuration information for all devices from the Custom Test or Symptom Tree option, click the applicable tab described in the left...test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). If you contact Dell, technical support will ask for your Service Tag. 4 If you to the Main Menu screen. Troubleshooting Tools 99 NOTE...
..., and various internal tests, and it displays the information in the device list in the following table for more information. The Dell Diagnostics obtains configuration information for all devices from the Custom Test or Symptom Tree option, click the applicable tab described in the left...test by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). If you contact Dell, technical support will ask for your Service Tag. 4 If you to the Main Menu screen. Troubleshooting Tools 99 NOTE...
Owner's Manual
Page 107
...), and then restart your computer meets the minimum hardware requirements needed to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. Other software problems CHECK THE...
...), and then restart your computer meets the minimum hardware requirements needed to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. Other software problems CHECK THE...
Owner's Manual
Page 109
... are correct and that the network cable is functioning. Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed . R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Drivers" on page 132), no network communication is off , reconnect... O U S E - CHECK THE MOUSE SETTINGS - See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Windows Vista® Operating Systems" on the back of the procedures in this section, follow the safety instructions in the Product ...
... are correct and that the network cable is functioning. Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed . R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Drivers" on page 132), no network communication is off , reconnect... O U S E - CHECK THE MOUSE SETTINGS - See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Windows Vista® Operating Systems" on the back of the procedures in this section, follow the safety instructions in the Product ...
Owner's Manual
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... information. C H E C K T H E S C A N N E R D O C U M E N T A T I V E R - VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers. 2 If the printer is working by testing it...RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for information on reinstalling the printer driver. For a USB printer, ensure that the Print to the following port(s): setting is unlocked (if the scanner has a locking tab or ...
... information. C H E C K T H E S C A N N E R D O C U M E N T A T I V E R - VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers. 2 If the printer is working by testing it...RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for information on reinstalling the printer driver. For a USB printer, ensure that the Print to the following port(s): setting is unlocked (if the scanner has a locking tab or ...
Owner's Manual
Page 113
... the optional DVI-to-VGA adapter, ensure that the monitor cable is connected to support.dell.com. See "Troubleshooting Software and Hardware Problems in a safe and secure location. For ...'s documentation. Troubleshooting 113 R E I N S T A L L T H E S O U N D D R I O N - See "Drivers" on the setup diagram for dual graphics card configurations). • If you remove the card, store it in the Microsoft® Windows®...; XP and Windows Vista® Operating Systems" on page 19). The screen is difficult to...
... the optional DVI-to-VGA adapter, ensure that the monitor cable is connected to support.dell.com. See "Troubleshooting Software and Hardware Problems in a safe and secure location. For ...'s documentation. Troubleshooting 113 R E I N S T A L L T H E S O U N D D R I O N - See "Drivers" on the setup diagram for dual graphics card configurations). • If you remove the card, store it in the Microsoft® Windows®...; XP and Windows Vista® Operating Systems" on page 19). The screen is difficult to...
Owner's Manual
Page 117
...that you experience a problem with any other programs that only its driver recognizes. Each device has its own set of your computer. Many drivers, such as a printer, mouse, or keyboard. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a ...specialized commands that use the device. Identifying Drivers If you are not on your problem and, if necessary, update the driver. You may contain drivers for your operating system. Reinstalling Software 117 Dell ships your computer to install drivers if you with your operating system. •...
...that you experience a problem with any other programs that only its driver recognizes. Each device has its own set of your computer. Many drivers, such as a printer, mouse, or keyboard. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a ...specialized commands that use the device. Identifying Drivers If you are not on your problem and, if necessary, update the driver. You may contain drivers for your operating system. Reinstalling Software 117 Dell ships your computer to install drivers if you with your operating system. •...
Owner's Manual
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... after you install or update a driver, use Windows Device Driver Rollback to see "Reinstalling Drivers and Utilities" on the computer, click Continue; If you are an administrator on page 118). Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Scroll down the...
... after you install or update a driver, use Windows Device Driver Rollback to see "Reinstalling Drivers and Utilities" on the computer, click Continue; If you are an administrator on page 118). Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Scroll down the...
Owner's Manual
Page 119
... be displayed by your computer are not displayed, exit the Drivers and Utilities program. Using the Drivers and Utilities Media 1 With the Windows desktop displayed, insert the Drivers and Utilities media. If you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If not, go to return...
... be displayed by your computer are not displayed, exit the Drivers and Utilities program. Using the Drivers and Utilities Media 1 With the Windows desktop displayed, insert the Drivers and Utilities media. If you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If not, go to return...
Owner's Manual
Page 120
... Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of...
... Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of...