Owner's Manual
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... 33 Hibernate Mode 33 Power Options Properties 34 2 Optimizing Performance Hyper-Threading 37 PCI Express Cards 37 NVIDIA SLI Dual Graphics Technology 38 3 Solving Problems Troubleshooting Tips 39 Battery Problems 39 Drive Problems 39 CD and DVD drive problems 40 Hard drive problems 41 E-Mail, Modem, and Internet Problems 41 Error...
... 33 Hibernate Mode 33 Power Options Properties 34 2 Optimizing Performance Hyper-Threading 37 PCI Express Cards 37 NVIDIA SLI Dual Graphics Technology 38 3 Solving Problems Troubleshooting Tips 39 Battery Problems 39 Drive Problems 39 CD and DVD drive problems 40 Hard drive problems 41 E-Mail, Modem, and Internet Problems 41 Error...
Owner's Manual
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...blank 53 If the screen is difficult to read 53 If 3-D image quality is poor 54 4 Advanced Troubleshooting Diagnostic Lights 55 Dell Diagnostics 58 When to Use the Dell Diagnostics 58 Drivers 60 What Is a Driver 60 Identifying Drivers 60 Reinstalling Drivers 61 Using Microsoft® ...Windows® XP System Restore 62 Creating a Restore Point 63 Restoring the Computer to an Earlier Operating State 63 Undoing the Last System Restore 63 Resolving Software and Hardware Incompatibilities 64 Reinstalling Microsoft® Windows® XP 64 Before You Begin 64 ...
...blank 53 If the screen is difficult to read 53 If 3-D image quality is poor 54 4 Advanced Troubleshooting Diagnostic Lights 55 Dell Diagnostics 58 When to Use the Dell Diagnostics 58 Drivers 60 What Is a Driver 60 Identifying Drivers 60 Reinstalling Drivers 61 Using Microsoft® ...Windows® XP System Restore 62 Creating a Restore Point 63 Restoring the Computer to an Earlier Operating State 63 Undoing the Last System Restore 63 Resolving Software and Hardware Incompatibilities 64 Reinstalling Microsoft® Windows® XP 64 Before You Begin 64 ...
Owner's Manual
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... and drivers are already installed on your CD to provide last-minute updates about setting up my computer • Basic troubleshooting information • How to contact Dell Owner's Manual NOTE: This document is optional and may not ship with your computer. Readme files may be available in...your computer. NOTE: Drivers and documentation updates can use the CD to reinstall drivers or to run the Dell Diagnostics • How to set up my computer • How to troubleshoot and solve problems • How to remove and install parts • Specifications • How to run...
... and drivers are already installed on your CD to provide last-minute updates about setting up my computer • Basic troubleshooting information • How to contact Dell Owner's Manual NOTE: This document is optional and may not ship with your computer. Readme files may be available in...your computer. NOTE: Drivers and documentation updates can use the CD to reinstall drivers or to run the Dell Diagnostics • How to set up my computer • How to troubleshoot and solve problems • How to remove and install parts • Specifications • How to run...
Owner's Manual
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... information, service call status and support history, service contract, and online discussions with other Dell NOTE: Corporate, government, and education customers customers can also use Windows XP Windows Help and Support Center 1 Click the Start button, then click Help and Support....: 1 Go to view the appropriate support site. • Community - dell.com. Find It Here • Solutions - Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions Dell™ Support Website - as memory, the hard drive, and the operating...
... information, service call status and support history, service contract, and online discussions with other Dell NOTE: Corporate, government, and education customers customers can also use Windows XP Windows Help and Support Center 1 Click the Start button, then click Help and Support....: 1 Go to view the appropriate support site. • Community - dell.com. Find It Here • Solutions - Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions Dell™ Support Website - as memory, the hard drive, and the operating...
Owner's Manual
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... still does not work , ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. Battery Problems CAUTION: There is a danger of a new battery exploding if it is properly connected. ... the battery (see "Replacing the Battery" on page 142). R E P L A C E T H E B A T T E R Y - Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the device...
... still does not work , ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. Battery Problems CAUTION: There is a danger of a new battery exploding if it is properly connected. ... the battery (see "Replacing the Battery" on page 142). R E P L A C E T H E B A T T E R Y - Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the device...
Owner's Manual
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...by pressing a key on your keyboard or moving your computer. • Ensure that it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to 10 seconds until the computer turns off. BACK UP YOUR FILES IMMEDIATELY ...software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the device drivers do not conflict with the operating system installed on the screen. www.dell.com | support.dell.com A program is compatible with the program. • If ...
...by pressing a key on your keyboard or moving your computer. • Ensure that it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to 10 seconds until the computer turns off. BACK UP YOUR FILES IMMEDIATELY ...software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the device drivers do not conflict with the operating system installed on the screen. www.dell.com | support.dell.com A program is compatible with the program. • If ...
Owner's Manual
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... of the procedures in this section, follow the safety instructions located in the Product Information Guide. See the printer documentation for setup and troubleshooting information. www.dell.com | support.dell.com E L I M I N A T E I O N - C H E C K T H E P R I N T E R D O C U M E N T A T I N T E R F E R E N C E - ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for your printer, contact the...
... of the procedures in this section, follow the safety instructions located in the Product Information Guide. See the printer documentation for setup and troubleshooting information. www.dell.com | support.dell.com E L I M I N A T E I O N - C H E C K T H E P R I N T E R D O C U M E N T A T I N T E R F E R E N C E - ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for your printer, contact the...
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... you purchased a sound card, ensure that you did not turn the player volume down or off. NOTE: If you need technical assistance for setup and troubleshooting information. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3...
... you purchased a sound card, ensure that you did not turn the player volume down or off. NOTE: If you need technical assistance for setup and troubleshooting information. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3...
Owner's Manual
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... read C H E C K T H E M O N I T O R S E T T I G H T - M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I G H T S - If the screen is connected as a lamp. If the power light is lit or blinking, the monitor has power. C H E C K T H E D I A G N O S T I C L I T O R - See the monitor documentation for troubleshooting procedures.
... read C H E C K T H E M O N I T O R S E T T I G H T - M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I G H T S - If the screen is connected as a lamp. If the power light is lit or blinking, the monitor has power. C H E C K T H E D I A G N O S T I C L I T O R - See the monitor documentation for troubleshooting procedures.
Owner's Manual
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...one module (see "Installing Memory" on page 80), and then restart the computer. A possible processor failure has occurred. Advanced Troubleshooting 55 After the computer starts, all modules without error. • If available, install properly working memory of the same type ...computer starts normally, reinstall an additional module. Advanced Troubleshooting Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer (see "Installing Memory" on page 80). • If the problem persists, contact Dell (see "Contacting Dell" on page 142). If the computer malfunctions,...
...one module (see "Installing Memory" on page 80), and then restart the computer. A possible processor failure has occurred. Advanced Troubleshooting 55 After the computer starts, all modules without error. • If available, install properly working memory of the same type ...computer starts normally, reinstall an additional module. Advanced Troubleshooting Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer (see "Installing Memory" on page 80). • If the problem persists, contact Dell (see "Contacting Dell" on page 142). If the computer malfunctions,...
Owner's Manual
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... properly working memory of the same type into your computer (see "Memory" on page 79). • If the problem persists, contact Dell (see "Contacting Dell" on page 142 56 Advanced Troubleshooting Continue until you have two or more memory modules installed, remove the modules, reinstall one module (see "Installing Memory" on page 80...
... properly working memory of the same type into your computer (see "Memory" on page 79). • If the problem persists, contact Dell (see "Contacting Dell" on page 142 56 Advanced Troubleshooting Continue until you have two or more memory modules installed, remove the modules, reinstall one module (see "Installing Memory" on page 80...
Owner's Manual
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...drive (see "System Board Components" on page 78). • If there is in a normal operating condition after POST. Advanced Troubleshooting 57 If the computer starts normally, troubleshoot the last card removed from a device (such as the floppy drive or hard drive), check the device to make sure the... boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see "Removing PCI and...
...drive (see "System Board Components" on page 78). • If there is in a normal operating condition after POST. Advanced Troubleshooting 57 If the computer starts normally, troubleshoot the last card removed from a device (such as the floppy drive or hard drive), check the device to make sure the... boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see "Removing PCI and...
Owner's Manual
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...and the Windows logo appears, continue to wait until you see a message stating that appears. 58 Advanced Troubleshooting NOTE: If you see the Microsoft® Windows® desktop. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on page 58). Then shut down and restart the computer (see...on page 69) and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you begin any of the procedures in this section, follow the safety instructions located in the Product Information...
...and the Windows logo appears, continue to wait until you see a message stating that appears. 58 Advanced Troubleshooting NOTE: If you see the Microsoft® Windows® desktop. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on page 58). Then shut down and restart the computer (see...on page 69) and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you begin any of the procedures in this section, follow the safety instructions located in the Product Information...
Owner's Manual
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...: The Service Tag for the option you cannot resolve the error condition, contact Dell (see "Dell Diagnostics Main Menu" on page 59). Run Express Test first to increase the possibility of the test and any error conditions encountered. Advanced Troubleshooting 59 If multiple versions are having. 2 If a problem is located at the top...
...: The Service Tag for the option you cannot resolve the error condition, contact Dell (see "Dell Diagnostics Main Menu" on page 59). Run Express Test first to increase the possibility of the test and any error conditions encountered. Advanced Troubleshooting 59 If multiple versions are having. 2 If a problem is located at the top...
Owner's Manual
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.... The device list may contain drivers for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of your problem and, if necessary, update the driver. 60 Advanced Troubleshooting Ensure that controls a device such as the keyboard...
.... The device list may contain drivers for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of your problem and, if necessary, update the driver. 60 Advanced Troubleshooting Ensure that controls a device such as the keyboard...
Owner's Manual
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...resolve the problem, then reinstall the driver from other sources, your first time to use Windows XP Device Driver Rollback to replace the driver with a [!]) on the device icon. Advanced Troubleshooting 61 If an exclamation point is your computer might not work correctly. Using Windows.... 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers. If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer after you install drivers obtained ...
...resolve the problem, then reinstall the driver from other sources, your first time to use Windows XP Device Driver Rollback to replace the driver with a [!]) on the device icon. Advanced Troubleshooting 61 If an exclamation point is your computer might not work correctly. Using Windows.... 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers. If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer after you install drivers obtained ...
Owner's Manual
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...name of your data files or recover them. 62 Advanced Troubleshooting A message stating that came installed in your hard drive as described in your operating system.... Using Microsoft® Windows® XP System Restore The Microsoft® Windows® XP operating system provides System Restore to allow you to return your ...appropriate driver appears, click Next. 10 Click Finish and restart your computer appears. www.dell.com | support.dell.com 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish ...
...name of your data files or recover them. 62 Advanced Troubleshooting A message stating that came installed in your hard drive as described in your operating system.... Using Microsoft® Windows® XP System Restore The Microsoft® Windows® XP operating system provides System Restore to allow you to return your ...appropriate driver appears, click Next. 10 Click Finish and restart your computer appears. www.dell.com | support.dell.com 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish ...
Owner's Manual
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... with available restore points appear in boldface type. 4 Select a restore point and click Next. Advanced Troubleshooting 63 If that allows you can either repeat the steps using a different restore point, or you to see "Using Windows XP Device Driver Rollback" on the screen. The Select a Restore Point screen provides a calendar that is...
... with available restore points appear in boldface type. 4 Select a restore point and click Next. Advanced Troubleshooting 63 If that allows you can either repeat the steps using a different restore point, or you to see "Using Windows XP Device Driver Rollback" on the screen. The Select a Restore Point screen provides a calendar that is...
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...hard-disk space available, System Restore is detected but incorrectly configured, you reinstall Windows XP with a newly installed driver, first try using the Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware.... 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked. To see "Using Microsoft® Windows® XP System Restore" on page 23 for instructions. www.dell.com | support.dell.com 3 Click Next.
...hard-disk space available, System Restore is detected but incorrectly configured, you reinstall Windows XP with a newly installed driver, first try using the Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware.... 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked. To see "Using Microsoft® Windows® XP System Restore" on page 23 for instructions. www.dell.com | support.dell.com 3 Click Next.
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...the ResourceCD to load any key. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. Reinstalling Windows XP To reinstall Windows XP, perform all data files on your primary hard drive. The .... 2 Insert the Operating System CD. NOTICE: The Operating System CD provides options for instructions. Advanced Troubleshooting 65 Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you must also reinstall the device drivers, virus protection program, and other software....
...the ResourceCD to load any key. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. Reinstalling Windows XP To reinstall Windows XP, perform all data files on your primary hard drive. The .... 2 Insert the Operating System CD. NOTICE: The Operating System CD provides options for instructions. Advanced Troubleshooting 65 Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you must also reinstall the device drivers, virus protection program, and other software....